Complaint Type # of Complaints Cumulative %

Delay in Registration 43 35.2%

Room Cleaning 34 63.1%
Food Quality 17 77.0%
Pareto Chart - Hotel Comp
50
Delay in Room Service 9 84.4%
6 40
Staff Attitude 89.3%
Room Interiors 6 94.3% 30

Air Conditioning 3 96.7% 20

Concierge 2 98.4% 10
Mini Bar 2 100.0% 0

# of Complaints Cumula

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areto Chart - Hotel Complaints
100%
80%
60%
40%
20%
0%

# of Complaints Cumulative %
 Complaint Type # of Complaints Cumulative % Highlighted Bars Remaining Bars
Delay in Registration 43 35.2% 43 #N/A
Room Cleaning 34 63.1% #N/A 34
Food Quality 17 77.0% #N/A 17
Delay in Room Service 9 84.4% #N/A 9
Staff Attitude 6 89.3% #N/A 6
Room Interiors 6 94.3% #N/A 6
Air Conditioning 3 96.7% #N/A 3
Concierge 2 98.4% #N/A 2
Mini Bar 2 100.0% #N/A 2

Target 35%
Cumulative Value 35.2%
Scroll Bar Link Value 35

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 Pareto Chart - Hotel Complaints
50 100.0%
40 80.0%
30 60.0%
20 40.0%
10 20.0%
0 0.0%

Highlighted Bars Remaining Bars Cumulative %

Target 35.0%