Customer Reactions

16
14
12
10
8
6
4
2
0
Very Positive Somewhat Neutral Somewhat Very Negative
Positive Negative

NUMBER OF RESPONDENTS

QUESTION 1: What is your first reaction to the product/service?

Among the 30 respondents of the sample population, 15 respondents or

50% of those had a feedback of very positive on our product. Thus, it is an
indication that the product that has a good impression to the customer.
 Customer's Relevance
16
14
12
10
8 CUSTOMER RELEVANCE

6
4
2
0
Very Somewhat Neutral Somewhat Very
Positive Positive Negative Negative

QUESTION 2: Which statement best describes how relevant the idea of the
product/service is to you?

Among the 30 respondents of the sample population, 15 respondents or

50% found the idea of the product very relevant. Therefore, the product that is
being offered has relevance to the customer needs.

QUESTION 3: How innovative is the product/service?

 Product's Innovativeness
16
14
12
10
8 NUMBER OF RESPONDENTS

6
4
2
0
Very Somewhat Neutral Somewhat Very
Positive Positive Negative Negative

Among the 30 respondents of the sample population, 15 respondents or

50% of those have verified that the product is very innovative. Therefore, the
product is innovative to the customers.
 Product's Essentiality
14
12
10
8
Product's Essentiality
6
4
2
0
Very Somewhat Neutral Somewhat Very
Positive Positive Negative Negative

QUESTION 4: When you think about the product/service, do you think of it as

something you need or don’t need?

Among the 30 respondents of the sample population, 13 respondents or

43.33% of the total population have chosen that the product is probably a
need. Therefore, the product meets the need of the customers.
 Value of Money
18
16
14
12
10
Value of Money
8
6
4
2
0
Excellent Above Average Below Poor
Average Average

QUESTION 5: How would you rate the value for money of the
product/service?

Among the 30 respondents of the sample population, 17 respondents

or 56.67 % of those have rated the product’s value for money as excellent.
Therefore, the product that is being offered is within the range of good and
practical value of money for the potential customers.