LESSON PLAN

CLASS: G.N.M 1st year

SUBJECT: Fundamental Of Nursing
TOPIC: Communication
SUBMITTED BY
Mrs Pawandeep kaur
Clinical Instructor
APS College of nursing , malsian, jalandhar
Name of the Teacher: Mrs Pawandeep kaur

Designation: Clinical instructor

Subject: Fundamental Of Nursing

Unit: II

Topic: Communication

Group: GNM 1st year

Venue: APS College of nursing , malsian, jalandhar

Previous Knowledge: Students are aware of communication and its process.

Method of Teaching: Lecture cum Discussion

Media of Instruction: Blackboard, Overhead projectors and LCD.

GENERAL OBJECTIVE:

At the end of the teaching the students are able to understand the definition, process, types, strategies, Interpersonal
communication, channels, barriers, problems, confidentiality public relations and develop attitude and skills in communicating with
patients, managers other collegues & subordinates.

SPECIFIC OBJECTIVE:

At the end of the teaching, the students are able to

 Define Communication.
 Explain the process of communication.
 Classify the types of communication.
 Describe the principles in communication.
 Maintain interpersonal relationship while communicating with other members.
 List out the channels of communication.
 Identify the barriers in communication.
 Develop therapeutic communication skills.
S.No Specific Time Content Teacher’s & A.V Evaluation
Objective Learner’s AIDS
Activity
1. To establish 1 INTRODUCTION ABOUT SELF :
report among min My name is Pawandeep kaur, Clinical
the students instructor , A.P.S College of Nursing
Malsian, Jalandhar

2. To assess the 1 QUESTION :

previous min 1. What do you mean by Teacher is asking
knowledge of communication? the question and
the group 2. What are the ways of students are
communication ? giving their point
of views

3. Introduce the 2 INTRODUCTION:

concept of mins Communication is the basic element of Teacher is Black What is
communication human interactions that allows the introducing the Board & communication?
people to establish, maintain and topic and students PPT
improve contact with others. are listen
carefully
Define 2 DEFINITION:
4 communication mins Communication is the transmission and Black Define
receiving information, feelings or Board & communication?
attitudes with the overall purpose of PPT
having understood producing a
response.
(JOHN.M.BRION)
5 Explain the 3 Black What are the
process of mins PROCESS OF COMMUNICATION: Board , processes of
communication Sender: refers to a person who initiates PPT& communication?
and transmits message also called as LCD
encoder.
 1. MESSAGE: refers to
information, opinion, effect that
is directed to a target.
. 2. SIGNAL: refers to the signs that
symbolises the message
contents.
4. 3. CHANNEL: refers to the route
through which the message is
transmitted, channels are means
of conveying messages.
4. RECEIVER: refers to an
intended perceiver, interpreter of
message.
5. FEEDBACK: refers to an
information relayed from later or
earlier stage.

TYPES:
3  Verbal communication
mins i. Clarity
ii. Vocabulary
iii. Denotative meaning
iv. Pacing
v. Timing and relevance
vi. humour
 Non-Verbal communication What are
5. i. Meta communication the types
ii. Personal appearance of
iii. Intonation communi
iv. Facial expression cation?
v. Posture and gait Lecture cum
vi. Gestures discussion
 Vii. Touch

Classify the PRINCIPLES:

types of i. Workers tend to see and hear
communication messages that are compatible
with their expectations and
8 predispositions.
mins ii. Workers who read about the
topic are more inclined to listen
to a message on the same topic.
iii. The effectiveness of different
media varies with the worker’s
educational level.
iv. The more trustworthy or
prestigious the communicator,
the less manipulative he is
considered to be by message Tell one
receiver. principle
v. Majority opinion is more s of
effective in changing worker’s communi
attitudes than expert opinion. cation?
vi. Communication of fact is usually
Describe the ineffective in changing opinions
principles of against a worker’s strong
communication disposition.
vii. Workers with low self esteem are
more likely to be influenced by
the persuasive communication
than those with high self esteem.

INTER PERSONAL
COMMUNICATION:
It is the interaction occurs between two
 people or in a small group. Healthy
interpersonal communication allows
problem solving, sharing of ideas,
decision- making and personal growth.
In administration being a member of
nursing committee in hospital\ Lecture cum
6. institution challenges the nurse’s ability discussion
to express ideas and clearly and
decisively, interpersonal communication
is the heart of nursing practice.

CHANNELS:
 Visual
 Auditory
 Tactile

BARRIERS:
4  Perceptions
mins  Values
 Emotions
 Socio-cultural background
 Gender
Lecture cum
 Knowledge discussion
 Role & relationships
6.  Environment
 Space & territoriality

THEAPEUTIC COMMUNICATION: What is

Conversation skills: interpers
7. i. Control the tone of the voice. Lecture cum onal
ii. Be knowledgeable. discussion communi
iii. Be flexible.
 iv. Be clear and concise. cation?
Maintain v. Avoid words that might have
interpersonal different interpretations
relationship vi. Be truthful.
while vii. Keep an open mind.
communicating viii. Take advantage of available
with other 3 oppurtunities.
members mins Listening skills:
i. When possible sit and
communicate. Lecture cum
4 ii. Be alert and relaxed and take discussion
8. mins sufficient time.
iii. Keep conversation as natural as What are
possible. the
iv. Maintain eye contact. channels
v. Pay attention to what the patient is of
saying. communi
vi. Think before responding to the cation?
patient.
vii.Listen to the themes in the
patient comments.
List out the Silence
channels of i. Continuous talking is What are
communication 10 unnecessary. the
mins ii. Explore the inner thoughts of barriers
feelings and conversation. of
Identify the iii. Silence can helpful in escaping communi
barriers in from threat. cation?
communication iv. Silence may also as an emotion
to display anger.
Touch:
Touch is a powerful means of
communication with multiple meanings.
 It can connect people, provide
affirmation, reassurance and stimulation,
decrease loneliness, and increase self
esteem, and share warmth, intimacy,
approval and emotional support. What do
Humor: you
Develop It is increasingly valued as both an mean by
therapeutic interpersonal skill for the nurse and therapeut
communication healing strategy for patients. Nurses ic
skills have a valuable tool when they can use communi
humor effectively to maintain balanced cation?
perspective in their work and to
encourage patients to do the same.
Nurses with sense of humor confront the
absurdities of everyday practice without
falling apart, and challenge patients to
situate their current dilemma within the
context of their larger life experiences.

SUMMARY & CONCLUSION:

Till now we have seen the definition,
process, types, channels, principles,
barriers and therapeutic communication.
Hence communication is an effective
tool for nurses and they must learn the
skills of effective communication, so
that it will help them to do effective
nursing administration.
ASSIGNMENT:
 Write a dialogue between the nurse manager and the patient admitted with end stage disease.

BIBLIOGRAPHY:

 JANICE .R. ELLIS, (2007); Managing and co-ordinating nursing care; 3rd edition, Lippincot, Philadelphia.98-101

 B.T.BASAVANTHAPPA, (2004); Text book of nursing administration, 2nd edition, Jaypee brothers, 163-168.