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  • Foster Jeans Survey

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    Jerson Barrera
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    The document is a customer satisfaction survey for Foster Jeans store. It asks customers about their satisfaction with the store's fabric quality, infrastructure, and customer attention on a scale of 1 to 5. It also asks about shopping frequency and what draws customers to the store, like fashion, need or other reasons. The survey inquires about what other product types customers would like to see carried in the store along with which clothing brands they frequently wear and what criteria they use to select stores. It concludes by asking customers about their favorite current clothing store and why.

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    FOSTER JEANS SURVEY

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    The document is a customer satisfaction survey for Foster Jeans store. It asks customers about their satisfaction with the store's fabric quality, infrastructure, and customer attention on a scale of 1 to 5. It also asks about shopping frequency and what draws customers to the store, like fashion, need or other reasons. The survey inquires about what other product types customers would like to see carried in the store along with which clothing brands they frequently wear and what criteria they use to select stores. It concludes by asking customers about their favorite current clothing store and why.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    29 views2 pages

    Foster Jeans Survey

    Uploaded by

    Jerson Barrera
    The document is a customer satisfaction survey for Foster Jeans store. It asks customers about their satisfaction with the store's fabric quality, infrastructure, and customer attention on a scale of 1 to 5. It also asks about shopping frequency and what draws customers to the store, like fashion, need or other reasons. The survey inquires about what other product types customers would like to see carried in the store along with which clothing brands they frequently wear and what criteria they use to select stores. It concludes by asking customers about their favorite current clothing store and why.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Satisfaction Survey (FOSTER JEANS) 2020

    CUSTOMER SATISFACTION SURVEY


    NAMES AND SURNAMES:

    Age:_________ Today’s Date:____________

    Mark with an X the score that you consider most consistent with the service received (1 very bad,
    5 excellent)
    1. FABRIC QUALITY
    1 2 3 4 5

    Comments:

    2. INFRASTRUCTURE
    1 2 3 4 5

    Comments:

    3. ATTENTION
    1 2 3 4 5

    Comments:

    4. How often do you buy clothes?

    ( ) Very frequent

    ( ) Frequent

    ( ) Infrequent

    5. What is your main reason when going out to buy clothes?

    ( ) Fashion

    ( ) Need

    ( ) Other which one? ________________________

    1
    Satisfaction Survey (FOSTER JEANS) 2020

    6. Besides clothing, what items would you like to find in the store?

    ( ) Sportswear

    ( ) Clothes for pregnant women

    ( ) Casual clothing

    ( ) Uniforms

    7. Would you recommend this store to your friends?

    ( ) Yes

    ( ) No

    8. What clothing brands do you wear frequently?

    ( ) Nike

    ( ) H&M

    ( ) Adidas

    ( ) Gucci

    ( ) Others Which one? _________________________

    9. What criteria do you use to select a store when you go out to buy clothes?

    ( ) Prices

    ( ) Quality

    ( ) Exclusiveness

    ( ) Variety

    ( ) Brand

    10. Currently, what is your favorite store when buying clothes? Why?

    THANKS FOR YOUR PARTICIPATION!

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