AMBEDKAR UNIVERSITY DELHI

SCHOOL OF BUSINESS, PUBLIC POLICY AND SOCIAL

ENTREPRENEURSHIP

SUMMER INTERNSHIP
PROJECT REPORT ON
“Impact of Pandemic on Jobs”

Marketscope (a Division of B G Consultants Pvt Ltd)

For the partial fulfillment of MBA

Under the guidance of

Dr. Anshu Gupta

Submitted By:
Naman Aggarwal
ROLL No. S193F0020
MBA (2019-2021)

1
 TABLE OF CONTENTS

S.NO. PARTICULAR PAGE

S NO.

1 DECLARATION 3

2 ACKNOWLEDGEMENT 4

3 EXECUTIVE SUMMARY 5

4 LITERATURE REVIEW 6

5 OBJECTIVE OF THE STUDY 7

6 METHODOLOGY 8

7 INTRODUCTION 8

8 OBSERVATION

9 CONCLUSION

10 REFERENCES

11 APPENDICES
1) List of jobs and industries affected due to Covid-19
pandemic
2)
 DECLARATION

I, NAMAN AGGARWAL, hereby declare that the project report entitled “Impact of Pandemic on
Jobs”, written and submitted by me to AMBEDKAR UNIVERSITY OF DELHI Kashmere Gate
Campus in partial fulfillment of the requirements for the award of degree of Master of Business

Administration under the guidance of Dr. Anshu Gupta, Assistant professor at Ambedkar
University of Delhi is an original and bonafide work done by me.

Naman Aggarwal
S193F0020
MBA (2019-2021)
 ACKNOWLEDGMENTS

I would like to express my deepest gratitude to all the individuals who encouraged, motivated,
guided me and gave me the possibility to complete this summer internship report.

First of all I would like to express my sincere gratitude and indebtedness to my faculty
mentor Dr. Anshu Gupta, Assistant Professor at Ambedkar University of Delhi for her kind
advice, suggestions, supportive attitude and constant help that have gained for the
completion of this report.

I also express my profound thank to Mrs. Mukesh Batra, Director of Marketscope (a Division
of B G Consultants Pvt Ltd) who gave me the opportunity by taking me as an internee in their
organisation and for her kind co-operation. This proved to be a very good learning experience
for me.

This thank must be extend to all the individuals of Marketscope (a Division of B G

Consultants Pvt Ltd) and my colleagues who helped me directly or indirectly in bringing out
this project report.

Naman Aggarwal
MBA (2019-2021)
Executive Summary:
As we all know this is not the first pandemic faced by humans but things common in all these
pandemics and epidemics is that loss of life’s and loss of jobs. Every time there will be some
percentage change in employment rate & unemployment rate. These emergencies boost up
some industries where as some industries go bankrupt.

The impact of such health emergencies compared over time would be higher in present day,
this is because of large increase in population, types of jobs available, connectivity overseas
and technological improvement overtime. With this it is also true that handling rate of such
pandemics has also improved due to better healthcare, research and technological
enhancement.

Career consequences of the pandemic and suggestions offered by some experts for future in
order to deal with such pandemics. Pandemic was difficult to predict and control therefore
career competencies and resilience could make career shocks more manageable. Career
shocks differ between short-term & long-term based on time horizons, across life and career
stages.

Covid-19 pandemic to be considered as a career shock that is already having a major impact
on people's work and careers. Consequence of this pandemic will differ for people across
career and life stages which means the impact and outcome of this pandemic depends on
what kind of job a person is doing, what type of education he/she has had and what stage of
career he/she is in.
Literature review:

Throughout human history, there have been a number of pandemics of diseases such

as smallpox and tuberculosis. The most fatal pandemic in recorded history was the Black
Death (also known as The Plague), which killed an estimated 75–200 million people in the
14th century. Other notable pandemics include the 1918 influenza pandemic (Spanish
flu).Current pandemics include COVID-19 and HIV/AIDS.

Origin of 2019-nCoV:[1]

What can be done if a new influenza virus suddenly appears and spreads with alarming speed
around the world?
Quarantine of people is an option which involves a lot of effort whereas Vaccination would
be useful in controlling an influenza pandemic but even it would take some amount of time.
So, antiviral neuraminidase inhibitors might provide the first line of defence against a new flu
virus (Inhibitors specific for influenza virus neuraminidase are used to control influenza
infections) [2]

The stockpiles of antiviral drugs (and H1N1pdm influenza vaccine) during a pandemic event
are expected to be in the hands of the industrialized nations. Countries with high population
densities and limited access to quality health care like Mexico and/or India do not have the
infrastructure to produce antiviral drugs to meet their needs during this type of emergencies.
Poor nations did not get timely access to what one would consider minimally adequate drug
stockpiles, equipment or vaccine supplies. [3]

The covid-19 pandemic is a career shock for many people across the globe. It has direct
impact on both short- and long-term individual career experiences, opportunities and
trajectories. Many facing immediate or imminent job loss as organizations cut back on
service provisions and customer demand decreases. Employers are also facing significant
challenges, including small business owners struggling to keep up with overhead costs.
Unemployment rates have drastically increased since the start of the pandemic. Globally,
initial estimates from the International Labor Organization (ILO) (2020) indicate that roughly
7% of working hours will disappear in the second half of 2020, leaving up to 200 million
people unemployed, particularly individuals and small business owners working in services,
tourism, travel, and retail. There may also be significant increases in underemployment and
reduced wages, resulting in an increase of 8.8 million in the number of ‘working poor’. These
figures clearly indicate that Covid-19 will have a profound impact on people's careers and, as
a consequence, is a major career shock for many people. [4]

According to the Job Quality Index (JQI), a research project from Cornell Law School and
the Coalition for a Prosperous America that assesses job quality in the United States, more
than 37 million (mostly lower-wage) jobs may be vulnerable to short-term layoffs due to the
COVID-19 crisis and the response to it.[5]

Construction had a share of 8% in GVA in 2018-19. But its employment share, according to
the 2018-19 Periodic Labour Force Survey (PLFS), was 12%. Financial services, real estate
and professional services, on the other hand, had a GVA share of 22% in 2018-19. The
employment share of this sector was only 3.4%. This means that construction is a more
labour-intensive sector than finance. So, for an equal value of loss in output, job losses in
construction would be far higher than in the financial sector. Bailing out the construction
sector can save a lot of jobs, and mostly of the poor. [6]

The Covid-19 crisis as a career shock: Implications for careers and vocational
behaviour - Jos Akkermans, Julia Richardson, Maria Kraimer
 Although the pandemic was difficult to predict and control, research shows that certain
psychological resources – such as career competencies and resilience – could make this
career shock more manageable
 Pandemic may have differential implications over time, as suggested by research that has
shown the consequences of career shocks to differ between short-term vs. long-term time
horizons, and across life- and career stages.
 The pandemic is clearly a negatively valence shock for most people, further into the
future it may allow for more positive outcomes.[7]

Objective of the Study:

- To understand the impact of this pandemic on various jobs provided by different
industries.
- To know about importance of skill enhancement in order to get job in such difficult
times
- To know the changes brought by this pandemic on applicants and jobs offerings
- To analyse the cause and result of the impact.
- To understand how bad or good is the impact of this pandemic on job openings or
closing.
Methodology:
Descriptive study on the impact of pandemic on jobs with the help of secondary
information and tasks provided by the organization. Data collected in the form of papers
published in various journals, online recorded interviews, and from the internet.

Introduction:
The COVID-19 pandemic has resulted in 11 million confirmed cases and over 525,000 deaths
globally and counting. This pandemic resulting in increasing economic crisis and recession.
Self-isolation/quarantine, social distancing and travel restrictions led to a decrease in the
workforce and caused many jobs to be lost. Schools and colleges have closed down and till
date no confirmation as released about when they will reopen. Demand for goods and
services has fallen, panic & bulk buying and stocking up has taken pace. At the time of this
global outbreak I would like summarise the effects of COVID-19 on careers of various
professions.
Due to Covid-19 these sectors have faced a lot of impact. It is up to the people to see what
they will gain and what they have lost due to this pandemic. Career shock is an event known
as “a disruptive and extraordinary process concerning one’s career”.
(https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7205633/)

Given the positive correlation between population density and influenza mortalities, cities
used to have greater mortality rates than rural areas. Compared with 1918, however, urban
and rural areas are more connected today hence this may decrease the difference in mortality
rates between cities and rural areas. This is due to the technological improvement over time
and medical research has helped to handle such crisis.

With every pandemic impact on employment is the hardest. It could be positive impact or
negative. For example Healthcare and pharmaceutical companies are booming for obvious
reasons with this IT industry and Digital sector is also booming whereas industries like
tourism, hospitality, retail and travel have faced huge losses due to this pandemic.
- Detailed list of affected jobs and industries (Appendices 1)

The Covid-19 had an impact on all three sectors of the industries:

Primary sectors which include industries involved in the extraction of raw materials,
Secondary sectors involved in the production of finished products
Tertiary sectors to include all service provision industries.

When we see such negative impact we also tend to find solutions to overcome such problems
and as experts say to find jobs in such difficult times one way is Skill enhancement. More
weightage is given to skill enhancement is because it covers all types of people – people with
experience, people recently graduated, people currently student.
- The list of skills that are in demand or help to survive in these difficult times are:
 - Adaptability and Flexibility - Leadership
- Tech Savviness/Technology skills - Emotional Intelligence
- Creativity & Innovation - Commit to a Lifetime of Learning 
- Data Literacy/Data Analytics - Digital/Social Media Marketing
- Critical Thinking - Cyber security
- Digital & Coding Skills - Data Visualisation

When we hear lockdown or pandemic our first thought is how many jobs will be lost and
statistically saying it is true that millions of people lose their jobs in such times and big
companies usually go bankrupt this is because of human nature which means people in such
times try to save more and spend less which leads to less demand in the market for various
goods and services. Eventually supply for such goods and services goes down and hence
profitability of the company does down, inability to repay debt, not able to sustain over a
period of time. But still few findings have showed us that there are companies belonging to
winning industries who provide and create jobs.
- List of companies who created or is hiring during the Pandemic (Appendices 2)

Observation:

Conclusion:

References:
1. https://www.who.int/publications/i/item/strategic-preparedness-and-response-plan-for-the-
new-coronavirus.
2. Laver, G., & Garman, E. (2002). Pandemic influenza: its origin and control. Microbes and
infection, 4(13), 1309–1316.
3. Lee, S., Chowell, G., & Castillo-Chávez, C. (2010). Optimal control for pandemic
influenza: the role of limited antiviral treatment and isolation. Journal of theoretical
biology, 265(2), 136–150.
4. Akkermans, J., Richardson, J., & Kraimer, M. (2020). The Covid-19 crisis as a career
shock: Implications for careers and vocational behavior. Journal of vocational
behavior, 119, 103434. Advance online publication.
5. Felix Richter, Coronavirus Outbreak Puts 37 Million U.S. Jobs at Risk. Retrieved from
https://www.statista.com/chart/21204/american-jobs-at-risk-due-to-coronavirus-outbreak/
6. Roshan Kishore and Abhishek Jha, Economic impact of Covid-19 pandemic to vary in
sectors, Retrieved from https://www.hindustantimes.com/india-news/economic-impact-
of-covid-19-pandemic-to-vary-in-sectors/story-DIWjwnBZoON7ZUvgSMSFOL.html
 7. Akkermans, J., Richardson, J., & Kraimer, M. (2020). The Covid-19 crisis as a career
shock: Implications for careers and vocational behavior. Journal of vocational
behavior, 119, 103434. Advance online publication.

Appendices:
1)

Affected Industries Affected Industries Affected Jobs

Retail Film Industry Barbers
Travel Events & Conferences Masseuse
Tourism Tech & Gadges Cashiers
Hospitality Automobile Mfg Daily wage workers
Automotive Fintech Investing Event Planners
Cinema Shopping malls Live Events
Logistics Gym trainers
Local Transport Door to Door Sales
Restaurants House Help
Luxury Products Automobile Engineers
Live Sports Secruity Personnel
Real Estate Air crew/Flight attendants
Oil & Gas Toursit Guide
Construction Fairs

Winning Industries
A.1 A.2 B.1 B.2
Digital Products Health care Spiritual Sciences Biotech and biomedical
Gig Economy Affiliate Mktg Quarantine Services Essential logistics
Stock Market Network Mktg Sanitation Services Cybersecurity
Gardening Data Sciences Edtech Food and beverages
Online platforms IOT Content Cloud technologies
Mental Health ML Fintech Educational content
Alternate Energy AI Consumers Goods Entertainment content
Insurance Employment Finance Distribution
Exchange
(Aggregator)
Alternate Medicine Technology
Gaming Media

Winning Jobs
Stock Investing Options and Futures Low income group housing construction
Algo Trading Home Gardening Agriculture (Herbal+Organic Farming)
 Day Trading Online Coaching Internet Service Providers
Value Investing Drone Applications Animation Dubbing
Forex Trading Reiki
Digital hiring Webinar services

2)
Companies that are hiring Companies that are hiring
Amazon Finotec Asia Corp
Dream11 Freecharge
Hike Games24x7
Nobroker Gartner
Khatabook Incture Technologies
Fancode Junglee Games
Better.com Ola (ANI technologies Pvt. Ltd.)
Meero PayPal
Xpheno PepsiCo
Allergan Shell
Genpact Shine.com
Aspire and Succeed Human Resources Pvt Ltd. Tentworks Interactive
Axis Bank Unacademy
Deloitte upGrad
Electronics Arts (EA) Vavia Technologies Pvt. Ltd.
Ericsson Zee5