A THESIS ON

A STUDY ON IMPACT OF PANDEMIC ON SMALL SCALE BUSINESS IN

PUNE REGION

BY
AMARISH SHIVAJI KESARI

1
 A THESIS ON
A STUDY ON IMPACT OF PANDEMIC ON SMALL SCALE BUSINESS IN
PUNE REGION

BY AMARISH KESARI
( 2019-B-12062000A)

SUBMITTED TO
PROF. ATUL .R. KADAM

A Thesis Submitted in

Partial Fulfilment of the Requirements for the Degree of

Bachelor of Business Administration

BATCH 2019-2022

2
Sr no TOPICS Page no

1 CERTIFICATE 4

2 Declaration 5

3 Acknowledgements 6

4 List of tables &illustrations 7

5 Abstract 8

6 Introduction 9

7 Review of literature 10

8 Research Design/methodology 13

RESULTS AND ANALYSIS 14

9

Discussion of Implications 29
11

Conclusions 32
12

Reference/Bibliography 33
13

Annexure 34
14

Appendix 35
15

3
 CERTIFICATE

This is to certify that the Bachelor Thesis titled A study on

Impact of pandemic on small scale business in Pune region
submitted during Semester VI of the BBA IB Program (Batch
2019-22) embodies original work done by me.

Signature of the Student :

URN no:2019-B-12062000A

Name : AMARISH KESARI

Signature of the Faculty Supervisor:

Name : PROF ATUL .R. KADAM

4
 DECLARATION

Thesis Title: A study on impact of pandemic on small scale business in Pune region
I declare that the presented thesis represents largely my own ideas and my work in my own
words. Where other ideas or words have been included, I have adequately cited and listed in
the reference materials. The thesis has been prepared without resorting to plagiarism. I have
adhered to all principles of academic honesty and integrity. No falsified or fabricated data have
been presented in the thesis. I understand that any violation of the above will cause for
disciplinary action by the Institute, including revoking the conferred degree, if conferred, and
can also evoke penal action from the sources which have not been properly cited or from whom
proper permission has not been taken.

Name of the Student:

Amarish Shivaji Kesari

URN NO: 2019-B-12062000A

5
 ACKNOWLEDGEMENT

Every study requires a guidance of someone who is working in that field. Firstly, I would like
to thank Dr Ritika Singh for providing an opportunity of preparing a Project Report and
allowing us to use the resources of the institution during this project. We are extremely thankful
to our Project Guide, Prof Atul Kadam sir for his precious guidance regarding the preparation
of the Project Report. His guidance has proved to be useful and without them, the preparation
of this report might not have been possible. I also extend my sincere thanks to the Respondents,
who helped me during the course of our project and for their gracious attitude. I would like to
take this opportunity to extend our warm thoughts to those who helped me in making this
project a wonderful experience. Last but not the least; I would also like to thank my family for
their support and encouragement.

6
 LIST OF TABLES AND ILLUSTRATIONS

SR NO TOPIC PAGE NO

1 Figure 1 and its INTERPRETATION 14

2 Figure 2 and its INTERPRETATION 15

3 Figure 3 and its INTERPRETATION 16

4 Figure 4 and its INTERPRETATION 17

5 Figure 5 and its INTERPRETATION 18

6 Figure 6 and its INTERPRETATION 19

7 Figure 7 and its INTERPRETATION 20

8 Figure 8 and its INTERPRETATION 21

9 Figure 9 and its INTERPRETATION 22

10 Figure 10 and its INTERPRETATION 23

11 Figure 11 and its INTERPRETATION 24

12 Figure 12 and its INTERPRETATION 25

13 Figure 13 and its INTERPRETATION 26

14 Figure 14 and its INTERPRETATION 27

15 Figure 15 and its INTERPRETATION 28

7
 ABSTRACT

The year 2019-20 has been very challenging for the entire country . The impact of the
pandemic, the virus COVID -19 has an unpredictable and serious impact of the lockdown on
small trade and business. The small business man and the trader who’s lively hood is depended
on the daily work or daily income bases, showing their concern about the survival in the
pandemic situation, many of the small businesses were restricted due to social distancing and
have to shift their businesses according to the demand of the urgent need of people and earning.
This paper provides the analysis of the impact of the lockdown situation on the small businesses
in the city of Pune. Over all the paper contributes to our understanding the impact of pandemic
on the common people.

8
 INTRODUCTION

Covid-19 has been the world shaking Pandemic of the century. Starting with China in January
in 2020, it has widely spread . All developed and non developed nations were affected by the
virus. Besides medical research to find out vaccination as an effective solution over this
situation, a number of steps like social distancing, compulsory use of masks and time and again
use of sanitization are some of the precautions were made mandatory by the government of
India.

Study of Impacts of pandemic on Small scale Businesses in the city of Pune, Maharashtra
lockdown, implementation of Section 144 (Curfew situation) were adopted as measures by the
Government in the month of march . all business small and large scale business has to be shut
down as per the rule . Trade and commerce of small and big businesses, schools and colleges,
entertainment centers and hotels, religious places and personal get - togethers for marriages
and other family functions came to a total shut down. Only essentials were allowed like
hospitals . medicals, and dairy .

This effected the small scale business as their livelihood depend on daily basis. This small
scale business are very vast as they include small grocery , cloths ,electronic appliances , bike
and cycle repair shops, vegetable vendors, food stalls, and many more were harmly affected by
the pandemic as their source of income was shut. There was no option rather then spending
their savings. Only essentials for allowed Covid impact on Pune industry reports decline in
production. A survey conducted by Mahratta chamber of commerce, Industries and Agriculture
(MCCIA) has reported that on average the surveyed company said that their current level
production has decreased from 83 percent in March to 69 percent in April 2020.

9
 REVIEW OF LITERATURE

Review of related Literature Impact of Covid – 19 on various businesses .A Study of Economic

Impacts of Lockdown on Small Businesses in the city of Pune, Maharashtra, India . .

 To study the impact of coronavirus on small business in Pune region

Impact of technology on retail grocery business of Pune. The essential needs of human life
have long been acknowledged as food, shelter, and clothing. Food supplies are seen as the most
crucial commodities in both developed and emerging countries, and in years of severe
shortages, inhabitants must rely on other nations, even importing the same, to survive. The
COVID-19 epidemic in Pune has prompted numerous businesses and retailers to close their
business .

Short-term difficulties confront retailers and brands, including those relating to health and
safety, supply chain, workforce, cash flow, consumer demand, sales, and marketing .
Coronavirus illness 2019 has had a large economic impact in addition to its influence on public
health. Just a few weeks after the outbreak, the pandemic had already caused major disruption
among small enterprises; around 25% of businesses had temporarily closed, and nearly all of
these closures were related to pandemic. Various well-known brands in many industries are
going to go bankrupt if consumers stay at home and economies shut down as a result of the
pandemic . This isn't only affecting the economy; it's affecting the entire society, which has
resulted in significant changes in how firms and customers behave . Impact of pandemic on
various businesses.

 To study the impact of pandemic on employment of Small business in Pune region.

Employment changes through various phases of the lockdown based on primary data. labour
working in small business owners like groceries shop, vegetable shop, bakery’s, small food
stalls; etc. were badly affected as there was a pandemic situation government as implemented
curfew. As per the rule all the shops as to be closed this increased the number of unemployment
in the market and fall in their income.

10
 There was a large drop in income of a small scale business with the announcement of
lockdown. While there is some recovery with easing of the lockdown, the income at the time
of survey is still lower than its pre-lockdown level. Casual labour households with the largest
fall in income and employment are the most affected. Income and employment losses was
increased highly.

As per the data nearly 90 per cent of the workers could not work between 25 March 2020 and
3 May 2020. More than 90 % of the workers received no income from their occupation. The
average daily income of the workers fell by 78% per cent during the lockdown. Even though
the distribution of food by the government could avert hunger and deprivation among people,
40 % of the surveyed households reported deficient supply of food. Income loss and scarcity
of food were also reported . A total of 76% of the households had exhausted their savings by
the time of survey and required assistance to survive.

 To study the operational challenges faced by small scale business faced during pandemic.

Many businesses have been largely affected by the pandemic with varied responses. Smaller,
financially vulnerable, businesses faced closure or other serious economic disruptions while
healthy firms in sectors heavily impacted by lockdown measures e.g. travel, tourism, and event
organizers were forced to reduce their activities or to engage in cost-cutting measures . Small
business owners faced many challenges during the pandemic . As there was no customers to
buy a product the cash flow as stopped the business owner as no choice. The rented shop owners
unwillingly as to pay the shop rent despite of no business in the hope the market will start again
soon.

Small business with the less life shell of the product has to deal with a large amount of loss as
the product was expiring and there was no option left for them

11
  To study the post pandemic transformation of small scale business.

In the pandemic period many business transformed themselves as per the technology after the
pandemic the online transactions increased. Pandemic forced many small business to
implement the technology many business started taking online orders after the pandemic this
helped many business to take orders from all over the country. Digital technology has played a
important role in facilitating pandemic prevention and in the expansion of consumption. In the
post-pandemic , digital technology encouraged new products, new goods and services, and
variety of new business of business and new business models in various industries such as
education sector , health care sector and smart-homing sectors will become important factorsand
this will impact on economic growth a country. The digital economy will is a vital force to
drive such a economic recovery, and facilitate other changes in production activities,
accelerating use of digital technology application from customers .

12
 RESEARCH DESIGN/METHODOLOGY

The primary data is collected from the 60 owners of various types of business from Pune
Region using the questionnaire sampling. The researcher has collected the responses with
questionnaire and also conducted the interviews of the respondents. They have responded on a
multiple choice questions on google forms . responses have been measured in graph.

DATA SOURCE PRIMARY (surveys)

SECONDARY ( Internet ,books ,
Etc.)
Area of Research Pune city
Research Approach Survey method (meetings)
Research instrument Questionnaire
Sample plan Personal interview
Sampling Method Random sampling
Sample Unit All the business owners
Sample Size 60 respondent

13
 RESULTS AND ANALYSIS

The question asked to the 60 small scale business owners with the responses measured in
graph. ( https://forms.gle/hu2YJxF3pJFxxto39)
1)

Did pandemic affected your business?

10%

YE
S
NO

90%

INTERPRETATION

 According to the graph 90.3 % of business are affected by the pandemic

 Majority of business affected are vegetable vendors, General store, Food stalls.

 The remaining 9.7% are from Pharmacy sector which were not affected by pandemic

14
2)

How much pandmeic affected your

business
financially?

10% 8%
0-20%
20-40%
26 27
40-60%
% %
60-80%
80-100%
29
%

INTERPRETATION
 According to the graph 9.7 % of business were 100% financially affected by the
pandemic. This businesses included Fashion store, Tours and travels and food stalls.

 25.8% of business were like Men salon , Hardware , etc. which were 60% - 80%
affected by pandemic

 29% of business were general store owners and dairy shops which were 40% - 60%
Affected by the pandemic

 27.4% of business are vegetables shops, fruit sellers, mess owners who were 20% - 40%
affected by the pandemic.

 8.1% of business are medical owners who were least affected by the pandemic.

15
3)

What problems you faced mostly

during pandemic?

16%
36% financial problem
supply of goods
scarcity of labour

48%

INTERPRETATION
 47.5% of business faced the problem of supply of goods during the pandemic because
the manufacturing was stopped.

 36.1 % of business faced the financial problem as some business requires heavy cash
flow to run their business.

 16.4% of business had scarcity of Labour as many workers has gone to their villages.

16
4)

How much duration of time is required

to
make your business that was before
pandemic?

20 19 2-4 months
% %
5-6 months
7-8 months
23
% 9-12 months
38
%

INTERPRETATION

 About 13.1% of business require 9-12 months to recover their business.

 About 24.6% of business require 7-8 months of time to recover.

 About 41% of business require 5-6 months of time to recover .

 About 21.3% of business require 2-4 months of time to recover.

17
5)

What are the mesaures you have taken

to survive in the business market?

17%
Reduced price and other offers
44% Started taking online orders
started home delivery facility
39%

INTERPRETATION

 Many business tried very hard to survive in the market during the pandemic about 44.3%
of business reduced price and gave many other offers to sell there products.

 About 39.3% of business who never knew how to take online orders their shops started
taking online orders.

 About 16.4% of business who were very busy in their work and their workers never had
time to delivery products at home started giving free home delivery facility to every
customers.

18
6)

The price of goods and service bought by

your business have been increased after
the pandemic?

8 Strongly agree
28 % 5
% Disagree
%
Neutral
28
% Agree
Strongly agree
31
%

INTERPRETATION

 Our respondent were asked a question that did the prices of the goods have been
increased after the pandemic about 27.9 % of business have strongly Agreed to the
statement.

 Around 31.1% of business gave Agreed to the statement.

 Around 27.9% of business were Neutral on the statement.

 Around 4.9% of business disagreed

 Around 27.9% of business strongly disagreed with the statement.

19
7)

Is profit the same that was before the

pandemic?

8%
33% Slightly
30% increased
Increased
Decreased
29% Slightly Decreased

INTERPRETATION

 A question was asked to business is your profit is same that was before the pandemic
around 37.8% of business owners said that profit as slightly increased.

 29.5% of owners said that profit is increased.

 29.5% of owners said that profit has been slightly decreased.

 Only 8.2% of owners said that the profit has been decreased.

20
8)

During the pandemic what was the loss your

business made?

8% 11%
0-20%
24% 20-40%
28% 40-60%
60-80%

29% 80-100%

INTERPRETATION

 Our business owners were asked how much loss their business made during the
pandemic around 8.1% of owners said their business made around 80-100% loss.

 24.2% of owners said their business made around 60-80% of loss.

 29% of owners said their business made around 40-60% of loss.

 27.4% of owners said their business made around 20-40% of loss.

 11.3% of owners said their business made 0-20% of loss.

21
9)

Dp you agree with the statement that

compare to big industries and company
small scale business have faced lot of
problem?

10 Strongly agree
8 % 26
Agree
% %
Neutral
26 Disagree
% Strongly disagree
30
%

INTERPRETATION

 Around 25.8% of business owners Strongly agreed with the statement that compare to
bigger industries small scale business faced more problems.

 Around 30.6% of business owners agreed with the statement.

 25.8% owners were neutral.

 8.1% Disagreed with the statement

 9.7% of business Strongly disagreed with the statement.

22
10)

Did government helped you during the

pandemic situtaion?

15%
YE
S
NO

85%

INTERPRETATION

 We asked the small business owners that di government helped them during the
pandemic 85% of them said NO.

 Only 15% of them said Yes.

23
11)

Did pandemic effected customer

buying behaviour towards small
business?

11% YES
NO
MAY
26%
BE
63%

INTERPRETATION

 Business owners were asked did pandemic effected customer buying behaviour towards

 small business around 62.9% of them said YES

 25.8% of owners said NO.

 Around 11.3% of them said Maybe.

24
12)

Do you think competition has been

increased in the market?

2%
18%
YES
NO
MAY
BE
80%

INTERPRETATION

 Business owners were asked that has competition has been increased in the market after
the pandemic around 80.60% of owners said YES.

 Only 17.7 % said NO.

 Only 1.7% of them said Maybe

25
13)

Did you upgraded yourself with

upcoming technology?

34% online payment method

online orders

66%

INTERPRETATION

 Business owners were asked did you Upgraded yourself with the technology about 59%
of owners said they started accepting online payments which they didn’t use to accept
before the pandemic.

 Around 31% of owners said they started taking online orders.

26
14)

Did your business faced the shortage of

employees?

3%
18%
YES
NO
MAY

79% BE

INTERPRETATION

 Business owners were asked did they have shortage of employees around 78.7% of them
said Yes.

 Around 18% of them said No

 Around 3.3% of them said Maybe

27
15)

Does your old emloyees still work with

you?

Ye
s
40%
No

60%

INTERPRETATION

 All the business owners were asked does there old employees still work with them around
60% said they still work with them.

 40% of them said No they don’t work with them anymore.

28
 DISCUSSION OF IMPLICATIONS
A present study empirically investigated the COVID-19 pandemic’s impact on small scale
businesses in Pune region. Many businesses made adjustments or changes to their business
activity in order to cope with the new challenges posed by the pandemic. We also looked how
many business survived the pandemic and again started the business after so much of loss and
how they managed to do this and what were the challenges they faced .

Moreover, in order to assess the impact and future implications of pandemic for these
businesses, the study asked whether, and to what extent there were changes in the utilizationof
open tools of innovation and in the implementation of sharing and cultural processes thatcould
potentially promote innovation within the business and business performance.

How revenue of business changed after the pandemic The study findings showed that the
revenues of over half of the businesses were harmed during the pandemic as compared to the
same period the year before, and only 20% of the businesses actually saw a revenue increase
during the pandemic. These findings support research according to which the revenues of most
of small businesses in the industry sectors has decrease during the pandemic period.

The study findings showed that 60% of the businesses made no changes or adjustments to their
business activity during the pandemic. The business owners explained that they workedon the
basis of a daily wages.. Also, those businesses whose revenues declined during the pandemic
made efforts to reduce expenses, whether by laying off workers or other means however, as
noted no changes or adjustments.

The findings also indicated that over 60% of the businesses made no changes during the
pandemic in their activities to acquire knowledge from external entities or in the scope of
collaboration with external entities.. The business managers explained the increased activity in
terms of efforts to expand the product line or to enter new areas of activity—efforts that entailed
the acquisition of new knowledge Also, changes and adjustments to products, or the desire to
reduce expenses and achieve economies of scale, led to increased collaboration with external
entities, generally with a main customer or with other the businesses in the same market .

The findings also indicated that more than two-thirds of companies, there was no change in the
extent to which sharing processes took place within the business during the pandemic, while
for over a half of the businesses, such processes occurred to an even greater degree. In 90% of
the firms, there was no change in the extent to which processes were implemented during the
pandemic period.

29
According to the owners of businesses who displayed greater engagement in sharing processes
this was due mainly to social distancing limitations and to the shift to onlinemeetings.

These findings confirm research hypotheses that most small businesses in the industry sector
have not reduced their use of the open innovation tools and the extent to which sharing and
cultural processes were taking place and implemented in the business during the pandemic
period.

These findings are very encouraging in terms of the future, as most of the businesses
maintained, and some how increased , there utilization of tools, and also continued engaging
in sharing and cultural processes for innovation promotion purposes. Therefore anticipate that
the innovation level of most small business in the industrial sectors will not be more affected
in the future and may even rise, given the increased efforts of a large amount of these firms to
identify and utilize more knowledge, and the increase more collaboration withexternal entities.

The study showed that the rate of revenues from subcontracting work for those business whose
revenues increased or unchanged during the pandemic was higher than that of businesses whose
revenues declined, pointing to a significant relationship between the changein revenue levels
during the pandemic and revenues from subcontracting work, such that businesses whose rate of
revenue from subcontracting work was relatively high increased revenues.

These findings support research , regarding the relationship between change in revenue and
rate of revenue from sub contracting work . From previous studies support these findings of
the present study. Found that the subcontracting relationship between large-scale industries
and small businesses is inclined to production and product-related cooperation, where the
contractors are concerned with meeting fluctuation in demand and shortening long delivery
times. According to the production subcontracting strategy is instrumental in the survival of
small businesses in the industrial sector, given the ability to guarantee reductions in operating
costs and risk, and Resources accessibility.

We see that small businesses in the industrial sectors that work as subcontractors basis or in
particular sector that have long-term contracts with big customers from many years , are likely
to scope better during periods of economic disasters and under conditions of economic
uncertainty. Businesses whose sales are based primary or on any other businesses (B2B) and
that do not service private end customers (B2C) through face-to-face interaction, cope better
during periods of restrictions and unexpected situations in such as a corona virus pandemic.

30
No changes were found between change in revenue of a small scale business during the
pandemic and export sales. These findings do not support research hypotheses. The finding of
expectation that businesses active in international markets and exposed to new knowledge and
ideas that allow them to develop the ability to learn quickly and the flexibility to deal with
change will be less adversely affected by extreme situations of economic distress, uncertainty
and restriction

31
 CONCLUSION
During the pandemic Many business were struggling. Their biggest problems have been
declining demand and broken supply chain. Yet there are challenges The responses to this
issue include the introduction of sanitation and sanitization methods and of protection
procedures an updated sourcing policy, the incorporation of new vendors, the streamlining of
their product portfolio, a more responsive evaluation of supply chain analysisof disaster or
emergency management plans. In this way small scale business can scope withthe coronavirus
pandemic

As per the responses we got from the business owners we came to know that only pharmacy
sector has got benefit from the pandemic as the use of sanitizer and masks were highly
increased in the market and all the business were most effected by the pandemic.

Small businesses have almost 60% of workers. our result Showed the financial fragility of
many small businesses, and how they were affected by the pandemic . After asking some
business owners we found that 43% of businesses were temporarily closed and that
employment had fallen by 40%. This represents a shock to the small firms that has little
parallel in the market . Our results suggest that many of these firms had little cash on hand
toward the beginning of the pandemic, which means that they will either have to cut expenses,
take debt, or shut down there business .

Many Small businesses who responded to our survey suggest that many are likely to face a
financial problem after the pandemic . Around 38% of business were likely to open as of the
end of 2020. While optimism increased when they were informed about the many loan
program.

32
 REFERENCE/BIBLOGRAPHY

Mahajan, Y. D. (2017). A Study of E-retailing: Analysing the Factors and Perceptions of

Indian Millennials for Online Retailers.
Indira Management Review, 11(2), 59-66. Mahajan, Y. D. (2018). Gap Analysis and Impact
Analysis of CSR Initiative of Cybage Asha (Rural Upliftment), with Special Reference to
Project Category- ‘Drainage’. Indira Management Review, 12(2), 18-29. Mahajan, Y. D.
(2015).
Optimization of MACD and RSI indicators: An Empirical Study of Indian Equity Market for
Profitable Investment Decisions. Asian Journal of Research in Banking and Finance, 5(12),
13-25. Mahajan, Y. D. (2019).
https://archives.palarch.nl/index.php/jae/article/download/10139/9312
A study and review of Pradhan Mantri mudra yojana in the state of Maharashtra. Advance and
Innovative Research, 1. Yogesh Mahajan; Meena Goyal. (2020). Review of buy orders and
returns from Amazon . in in India : Implications for Amazon and its vendors. Journal of Xi’an
University of Architecture & Technology, XII(Vi), 786–799.
https://doi.org/10.37896/JXAT12.06/1976 Omar, A. R. C., Ishak, S., & Jusoh , M. A. (2020).
https://www.orfonline.org/expert-speak/effects-of-covid-19-on-maharashtra-and-
indias-business-and-labour-63649/

The impact of Covid-19 Movement Control Order on SMEs’ businesses and survival
strategies. Geografia-Malaysian Journal of Society and Space, 16(2). www.google.co.in
https://indianexpress.com/article/explained/coronavirus-india-lockdown-msme-sector-
crisisgovernment-relief-package-6395731/
https://indianexpress.com/article/cities/pune/ram-iyer-interview-small-business-to-face-
difficult-times-ahead-due-to-covid-19-second-wave-7311794/
)

33
 ANNEXURE

Refer to the Google form link to see questions asked to small scale business owners and
their responses .(https://forms.gle/hu2YJxF3pJFxxto39)

34
 APPENDIX

PLAGIARISM SCAN REPORT

Date 2022-04-06

0% 100%
Words 131
Plagiarised Unique

Character 800
s

The year 2019-20 has been very challenging for the entire country . The impact of the pandemic, the virus COVID -19 has
an unpredictable and serious impact of the lockdown on small trade and business. The small business man and the trader
who’s lively hood is depended on the daily work or daily income bases, showing their concern about the survival in the
pandemic situation, many of the small businesses were restricted due to social distancing and have to shift their businesses
according to the demand of the urgent need of people and earning. This paper provides the analysis of the impact of the
lockdown situation on the small businesses in the city of Pune. Over all the paper contributes to our understanding the
impact of pandemic on the common people

Content Checked For Plagiarism

Matched Source

No plagiarism found

Page 1 of 1
 PLAGIARISM SCAN REPORT

Date 2022-04-06

0% 100%
Words 292
Plagiarised Unique

Character 1845
s

Content Checked For Plagiarism

INTRODUCTION

Covid-19 has been the world shaking Pandemic of the century. Starting with China in January in 2020, it has widely spread .
All developed and non developed nations were affected by the virus. Besides medical research to find out vaccination as
an effective solution over this situation, a number of steps like social distancing, compulsory use of masks and time and
again use of sanitization are some of the precautions were made mandatory by the government of India.

Study of Impacts of pandemic on Small scale Businesses in the city of Pune, Maharashtra
lockdown, implementation of Section 144 (Curfew situation) were adopted as measures by the Government in the month
of march . all business small and large scale business has to be shut down as per the rule . Trade and commerce of small
and big businesses, schools and colleges, entertainment centers and hotels, religious places and personal get - togethers
for marriages and other family functions came to a total shut down. Only essentials were allowed like hospitals . medicals,
and dairy .

This effected the small scale business as their livelihood depend on daily basis. This small scale business are very vast as
they include small grocery , cloths ,electronic appliances , bike and cycle repair shops, vegetable vendors, food stalls, and
many more were harmly affected by the pandemic as their source of income was shut. There was no option rather then
spending their savings. Only essentials for allowed Covid impact on Pune industry reports decline in production. A survey
conducted by Mahratta chamber of commerce, Industries and Agriculture (MCCIA) has reported that on average the
surveyed company said that their current level production has decreased from 83 percent in March to 69 percent in April
2020.

Matched Source

No plagiarism found

Page 1 of 1
 PLAGIARISM SCAN REPORT

Date 2022-04-06

15% 85%
Words 813
Plagiarised Unique

Character 5479
s

Content Checked For Plagiarism

REVIEW OF LITERATURE

Review of related Literature Impact of Covid – 19 on various businesses.A Study of Economic Impacts of Lockdown on
Small Businesses in the city of Pune, Maharashtra, India . .
• To study the impact of coronavirus on small business in Pune region

Impact of technology on retail grocery business of Pune. The essential needs of human life have long been
acknowledged as food, shelter, and clothing. Food supplies are seen as the most crucial commodities in both developed
and emerging countries, and in years of severe shortages, inhabitants must rely on other nations, even importing the same,
to survive. The COVID-19 epidemic in Pune has prompted numerous businesses and retailers to close their business .

Short-term difficulties confront retailers and brands, including those relating to health and safety, supply chain,
workforce, cash flow, consumer demand, sales, and marketing .
Coronavirus illness 2019 has had a large economic impact in addition to its influence on public health. Just a few weeks
after the outbreak, the pandemic had already caused major disruption among small enterprises; around 25% of businesses
had temporarily closed, and nearly all of these closures were related to pandemic. Various well-known brands in many
industries are going to go bankrupt if consumers stay at home and economies shut down as a result of the pandemic . This
isn't only affecting the economy; it's affecting the entire society, which has resulted in significant changes in how firms and
customers behave . Impact of pandemic on various businesses.

• To study the impact of pandemic on employment of Small business in Pune region.

Employment changes through various phases of the lockdown based on primary data. labour working in small business
owners like groceries shop, vegetable shop, bakery’s, small food stalls; etc. were badly affected as there was a pandemic
situation government as implemented curfew. As per the rule all the shops as to be closed this increased the number of
unemployment in the market and fall in their income.

There was a large drop in income of a small scale business with the announcement of lockdown. While there is some
recovery with easing of the lockdown, the income at the time of survey is still lower than its pre-lockdown level.
Casual labour households with the largest fall in income and employment are the most affected. Income and
employment losses was increased highly.
As per the data nearly 90 per cent of the workers could not work between 25 March 2020 and 3 May 2020. More than 90 %
of the workers received no income from their occupation. The average daily income of the workers fell by 78% per cent

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during the lockdown. Even though the distribution of food by the government could avert hunger and deprivation among
people, 40 % of the surveyed households reported deficient supply of food.
Income loss and scarcity of food were also reported . A total of 76% of the households had exhausted their savings by the
time of survey and required assistance to survive.

• To study the operational challenges faced by small scale business faced during pandemic.

Many businesses have been largely affected by the pandemic with varied responses. Smaller, financially vulnerable,
businesses faced closure or other serious economic disruptions while healthy firms in sectors heavily impacted by
lockdown measures e.g. travel, tourism, and event organizers were forced to reduce their activities or to engage in cost-
cutting measures . Small business owners faced many challenges during the pandemic . As there was no customers to
buy a product the cash flow as stopped the business owner as no choice. The rented shop owners unwillingly as to pay the
shop rent despite of no business in the hope the market will start again soon.
Small business with the less life shell of the product has to deal with a large amount of loss as the product was expiring
and there was no option left for them

• To study the post pandemic transformation of small scale business.

In the pandemic period many business transformed themselves as per the technology after the pandemic the online
transactions increased. Pandemic forced many small business to implement the technology many business started taking
online orders after the pandemic this helped many business to take orders from all over the country. Digital technology
has played a important role in facilitating pandemic prevention and in the expansion of consumption. In the post-
pandemic , digital technology encouraged new products, new goods and services, and variety of new business of
business and new business models in various industries such as education sector , health care sector and smart-homing
sectors will become important factors and this will impact on economic growth a country. The digital economy will is a
vital force to drive such a economic recovery, and facilitate other changes in production activities, accelerating use of
digital technology application from customers .

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Title:

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Income and Employment Changes Under COVID-19 LockdownIncome and Employment Changes Under COVID-19
Lockdown

https://journals.sagepub.com/doi/full/10.1177/0976399620957630

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Title:www.researchgate.net › publication › 342581961Measuring the Labor Market at the Onset of the COVID-19 Crisis
Casual labour households with the largest fall in income and employment are the most affected. Income and employment
losses are also higher among Scheduled Caste (SC) and Other Backward Caste (OBC ...
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Title:How small businesses faced the challenges of the pandemic

https://www.benefitspro.com/2021/05/13/how-small-businesses-faced-the-challenges-of-the-pandemic/

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 PLAGIARISM SCAN REPORT

Date 2022-04-06

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DISCUSSION OF IMPLICATIONS
A present study empirically investigated the COVID-19 pandemic’s impact on small scale businesses in Pune region.
Many businesses made adjustments or changes to their business activity in order to cope with the new challenges posed
by the pandemic. We also looked how many business survived the pandemic and again started the business after so much
of loss and how they managed to do this and what were the challenges they faced .
Moreover, in order to assess the impact and future implications of pandemic for these businesses, the study asked
whether, and to what extent there were changes in the utilization of open tools of innovation and in the implementation
of sharing and cultural processes that could potentially promote innovation within the business and business performance.
How revenue of business changed after the pandemic The study findings showed that the revenues of over half of the
businesses were harmed during the pandemic as compared to the same period the year before, and only 20% of the
businesses actually saw a revenue increase during the pandemic. These findings support research according to which the
revenues of most of small businesses in the industry sectors has decrease during the pandemic period.
The study findings showed that 60% of the businesses made no changes or adjustments to their business activity during
the pandemic. The business owners explained that they worked on the basis of a daily wages.. Also, those businesses
whose revenues declined during the pandemic made efforts to reduce expenses, whether by laying off workers or other
means however, as noted no changes or adjustments.
The findings also indicated that over 60% of the businesses made no changes during the pandemic in their activities to
acquire knowledge from external entities or in the scope of collaboration with external entities.. The business managers
explained the increased activity in terms of efforts to expand the product line or to enter new areas of activity—efforts that
entailed the acquisition of new knowledge Also, changes and adjustments to products, or the desire to reduce expenses
and achieve economies of scale, led to increased collaboration with external entities, generally with a main customer or
with other the businesses in the same market .
The findings also indicated that more than two-thirds of companies, there was no change in the extent to which sharing
processes took place within the business during the pandemic, while for over a half of the businesses, such processes
occurred to an even greater degree. In 90% of the firms, there was no change in the extent to which processes were
implemented during the pandemic period.
According to the owners of businesses who displayed greater engagement in sharing processes this was due mainly to
social distancing limitations and to the shift to online meetings.
These findings confirm research hypotheses that most small businesses in the industry sector have not reduced their use of
the open innovation tools and the extent to which sharing and cultural processes were taking place and implemented in
the business during the pandemic period.
These findings are very encouraging in terms of the future, as most of the businesses maintained, and some how
increased , there utilization of tools, and also continued engaging in sharing and cultural processes for innovation
promotion purposes. Therefore anticipate that the innovation level of most small busines s in the industrial sectors will not
be more affected in the future and may even rise, given the increased efforts of a large amount of these firms to identify
and utilize more knowledge, and the increase more collaboration with external entities.
The study showed that the rate of revenues from subcontracting work for those business whose revenues increased or

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unchanged during the pandemic was higher than that of businesses whose revenues declined, pointing to a significant
relationship between the change in revenue levels during the pandemic and revenues from subcontracting work, such that
businesses whose rate of revenue from subcontracting work was relatively high increased revenues.

These findings support research , regarding the relationship between change in revenue and rate of revenue from sub
contracting work . From previous studies support these findings of the present study. Found that the subcontracting
relationship between large-scale industries and small businesses is inclined to production and product-related
cooperation, where the contractors are concerned with meeting fluctuation in demand and shortening long delivery times.
According to the production subcontracting strategy is instrumental in the survival of small businesses in the industrial
sector, given the ability to guarantee reductions in operating costs and risk, and Resources accessibility.

We see that small businesses in the industrial sectors that work as subcontractors basis or in particular sector that have
long-term contracts with big customers from many years , are likely to scope better during periods of economic disasters
and under conditions of economic uncertainty. Businesses whose sales are based primary or on any other businesses (B2B)
and that do not service private end customers (B2C) through face-to-face interaction, cope better during periods of
restrictions and unexpected situations in such as a corona virus pandemic.

No changes were found between change in revenue of a small scale business during the pandemic and export sales. These
findings do not support research hypotheses. The finding of expectation that businesses active in international markets
and exposed to new knowledge and ideas that allow them to develop the ability to learn quickly and the flexibility to deal
with change will be less adversely affected by extreme situations of economic distress, uncertainty and restrictions

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 PLAGIARISM SCAN REPORT

Date 2022-04-06

14% 86% Words 276

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CONCLUSION
During the pandemic Many business were struggling. Their biggest problems have been declining demand and broken
supply chain. Yet there are challenges The responses to this issue include the introduction of sanitation and
sanitization methods and of protection procedures an updated sourcing policy, the incorporation of new vendors,
the streamlining of their product portfolio, a more responsive evaluation of supply chain analysis of disaster or emergency
management plans. In this way small scale business can scope with the coronavirus pandemic

As per the responses we got from the business owners we came to know that only pharmacy sector has got benefit from
the pandemic as the use of sanitizer and masks were highly increased in the market and all the business were most
effected by the pandemic.

Small businesses have almost 60% of workers. our result Showed the financial fragility of many small businesses, and
how they were affected by the pandemic . After asking some business owners we found that 43% of businesses were
temporarily closed and that employment had fallen by 40%. This represents a shock to the small firms that has little
parallel in the market . Our results suggest that many of these firms had little cash on hand toward the beginning of the
pandemic, which means that they will either have to cut expenses, take debt, or shut down there business .

Many Small businesses who responded to our survey suggest that many are likely to face a financial problem after the
pandemic . Around 38% of business were likely to open as of the end of 2020. While optimism increased when they were
informed about the many loan program.

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impact/content/download/72670/file/How%20are%20small%20businesses%20adjusting%20to%20COVID.pdf

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