DMC COLLEGE FOUNDATION

BS in Hospitality Management

COURSE SYLLABUS

Course Title Legal Aspects in Tourism and Hospitality

Course Code HM 3116-HC
Course Credit Three (3), 3hours/week
Prerequisite
Professor
Email Address
Consultation Schedule

COURSE DESCRIPTION:

This course examines the tourism and hospitality industry operation within a comprehensive domestic & international, legal and regulatory
framework. This course covers the principles of law applicable to hospitality, tourism and related industries. Various legislation on organization and
several international law issues such as consumer protection, product and service liability, employment and law access to the natural environment.

INSTITUTIONAL LEARNING OBJECTIVES:

By the end of their four-year stay at DMCCFI, the students should be able to:

1. Manifest academic excellence through their globally-competitive skills and desirable work ethics.
2. Demonstrate excellence as active partners in nation-building through research and innovation.
3. Exemplify the qualities of a graduate who achieves holistic integral human development.
4. Apply their acquired technology-based skills to their chosen field of practice.
5. Exhibit leadership by developing socially-oriented programs for communities to promote social justice, equity and transformation leading to self-
reliance.
6. Advocate nationalism through athletics, culture and the arts.
7. Embody Catholic education that fosters inclusivity for the total formation of a person.

CURRICULAR PROGRAM EDUCATIONAL OBJECTIVES:

By the end of their four-year stay at DMCCFI, we will be able to produce a :

1. World-class leaders and professionals who respond to the needs of the hospitality industry with creativeness, critical thinking, and competently
resolving challenge both in domestic and international arena.
2. Develop graduates equipped with high-quality training to ably adapt to the trends of technology that encompasses the food, tourism, and travel and
hotel industry.
3. Form socially sensitive citizens with profound sense of responsibility towards safeguarding the environment and building the community
 PROGRAM-LEVEL STUDENT LEARNING OUTCOMES:

By the end of their 4-year Bachelor of Science in Hospitality Management, the students can:
1. Identify core problems and create sound decisions through exercising critical thinking and careful consideration of institutional objectives.
2. Students can ingeniously carry on tasks with the evident capacity to lead and work well in a team.
3. Efficiency performs the methodologies of the competencies that are required in the service industry.
4. To be able to deal with the changing trends in technology utilized in the operations.
5. Students demonstrate well the practice of the procedures learned in any level of competency, with great amount of consideration o safety, hazard
analysis, sanitation and professional ethics towards colleagues, customers and the general public.
6. Manifest compassion towards serving the community through developing the youth by imparting experiences, knowledge and skills they acquired.

COURSE-LEVEL STUDENT LEARNING OUTCOMES:

By the end of the semester, students should be able to:

1. Develop, update and maintain local knowledge as well as tourism industry knowledge.
2. Appreciate the multiplier effect of the convergence of tourism with the other local industries.
3. Develop protective environments for children in tourism destinations and perform risk mitigation activities.
4. Learn to appreciate the key global organizations and the roles they play in influencing and monitoring tourism trends.

DESIRED LEARNING RESULTS

Expected DMCian Attribute Desired Learning Results: By the end course, the student are enable to:
God-Loving  Decide when it makes sense to outsource business technology solutions for small to medium sized
organizations.
 Explain how business technology can be applied and leveraged in all functional – marketing, accounting,
management, and finance.
Competent  Effectively utilized technology to solve contemporary business problems.
 Define the importance and competitive role that business technology plays in small to medium sized
organizations.
Committed to serve  Prescribe the appropriate social networking platform for an organization’s business given the industry in
which they operate.

FINAL OUTPUT/FINAL PERFORMANCE

At the end of the course, the students will be able to appreciate the integral role of technology in to help the business progress – small to medium sized
organizations. The student is obliged to make a Business Plan with an organization of their choice related to hospitality industry.
Expected DMCian Attribute Rubrics
Characteristics
Contents of
Communications
(Knowledgeable)
Delivery
(Multitalented/versatile)
Commitment to the
activity (Socially
responsible / Committed
to serve)
ACCEPTABLE EVIDENCE/GRADING PROCEDURE
Preliminary Grade (PG)
Attendance/Attitude 20%
Quizzes/Assignment 20%
Participation/Oral 20%
Prelim Exam 40%
100%
Topics, Time Allotment
Lesson 1: Legal
Obligations of a Hospitality
establishment to a guest.
 Liabilities and rights
of restaurateurs &
beverage operators
 Contracts
 Injuries and
Damages to
Excellent
(4)
Message is excellently
composed.
All parts of the Business
Plan follow the general
standards for marketing,
accounting, management,
and finance.
Always present during group
assembly and preparation
and displays leadership
attributes.
Midterm Grade (MG)
Attendance/Attitude 20%
Quizzes/Assignment 20%
Participation/Oral 20%
Midterm Exam 40%
100%
Student Learning
Outcomes
(SLO)
The students will learn
the legal obligations of a
hotel to a guest and vice
versa. Also the guest’s
obligations when they
injure other guests.
Topics include the
essential elements of a
contract and penalties
Very Satisfactory Satisfactory Needs improvement Score
(3) (2) (1)
Message is clear, concise Message is clear and Message is incoherent.
and articulate. concise.
3-5 parts of the Business 1-2 parts of the Business All areas of the Business
Plan follow the general Plan follow the general Plan did not follow the
standards for marketing, standards for marketing, general standards for
accounting, management, accounting, management, marketing, accounting,
and finance. and finance. management, and finance.
Always present during group Seldom present during Always unavaiable during
assembly and preparation group assembly and group assembly and
and displays some preparation. preparation.
leadership attributes.
Semi-finals Grade (SFG) Finals Grade (FG) General Average (GA)
Attendance/Attitude 20% Attendance/Attitude 20%
Quizzes/Assignment 20% Quizzes/Assignment 20% PG + MG + SFG + FG
Participation/Oral 20% Participation/Oral 20% 4
Tour Package Proposal 40% Actual Tour Activity 40%
100% 100%
Activities Mode of Delivery in Assessment Outcomes-Based
Facilitating Learning Strategies Assessment/Results/E
(AS) vidence (OBARE)
https://www.slideshare.ne
t/critima/hospitality-law Individual Rubric score card on
participation in class class participation.
https://slideplayer.com/sli discussion using a
de/224249/ rubric to assess the
quality of
participation. Quiz Scores
Quiz
Rubric Scores for
 property for failure to perform research output.
contract. Individual
assessment on
research paper using
(3 hours)
a rubric to assess the
quality of output.

Lesson 2: Emerging areas The student will learn Tour Guiding:

of concern for the the emerging areas of https://www.slideshare.ne Individual Rubric score card on
Hospitality industry. concern for the t/charliezabala7/legal- participation in class class participation.
hospitality industry. aspects-of-tour-guiding discussion using a
 Legal aspects of
Identify the rubric to assess the
Tour Guiding qualifications to obtain a quality of
Equal Opportunity:
 Equal employment tourist guide license. https://www.slideshare.ne participation. Quiz Scores
opportunity & Discussing equal t/botsian/hrm-in-
sexual harassment employment hospitality-industry
 Employee & opportunities and sexual Quiz
harassment as well as
employer rights & Sexual Harassment:
rights and obligations of
obligations all parties.
https://slideplayer.com/sli
de/14922276/
(3 Hours)
Rights:
https://www.slideshare.ne
t/MilcahJoyBaculo/legally-
managing-employees
Lesson 3: Discuss the Discuss the roles and Responsibilities:
roles and responsibilities of responsibilities and https://www.slideshare.ne Individual Rubric score card on
travel agents and tour duties of travel agents t/sukhrajsingh7798/role- participation in class class participation.
and tour operators. The of-travel-agency discussion using a
operators.
importance of Travel rubric to assess the
 The responsibilities Insurance. The rights of quality of
Travel insurance:
of travel agents and consumers and handling participation. Quiz Scores
https://slideplayer.com/sli
tour operators their concerns and de/5694095/
 The duties of travel complains.
operators and Quiz
agents
 Travel Insurance

(3 Hours)
Lesson 4: Definition of Lecture on the laws that https://www.slideshare.ne
Travel Laws encompass Travel for t/iswhofaith/trm14- Individual Rubric score card on
 Principles of Law tourists and employees. tourism-law participation in class class participation.
applicable to discussion using a
https://www.slideshare.ne rubric to assess the
Hospitality, Tourism
t/DavidMark15/consumer- quality of
and related participation. Long Quiz Scores
protection-in-travel-and-
industries.
tourism-industry
 International law
issues such as Long Quiz
https://www.slideshare.ne
consumer t/DOLEe-
protection, product Learning/philippine-
and service liability. overseas-employment-
 Employment and program-54630289
law access abroad

(3 Hours)
1 hour and 30 minutes Review and feedback PRELIMINARY Prelim exam scores.
on exam. EXAMINATION
Lesson 5: Intermediaries in Discussion on the Travel Agency: Individual Rubric score card on
Travel various business https://www.slideshare.ne participation in class class participation.
 The Travel organizations or t/ImJeffreyPalma/travel- discussion using a
businesspersons that agency-and-tour- rubric to assess the
Agency/Agent
are possible points of operations-lecture quality of
 Global Distribution sale for many travel participation. Quiz Scores
Systems used in products and services. GDS:
the Tourism
https://www.slideshare.ne
Industry Topics include the Quiz
t/siddharthamukherjee35/
current Global
Distribution System global-distribution-system-
used by the airlines both 87249821
(3 Hours)
in local and some
international airlines.
Lesson 6: Events and Discussion on the List of Terrorist Attacks
Trends that changed the dramatic effects of in the Philippines: Individual Rubric score card on
Travel industry Terrorism and National https://en.wikipedia.org/w participation in class class participation.
security to travel iki/Terrorism_in_the_Phili discussion using a
 Terrorism and
industry and how it ppines#List_of_terrorist_in rubric to assess the
Security Events affects the traveler’s quality of
cidents_in_the_Philippines
 Telecommunication decision. Internet: participation. Quiz Scores
s Industry and https://www.slideshare.ne
Internet Lecture on how t/YahyaANatli/the-role-of-
  Baggage technology has helped the-internet-in-hotel- Quiz
Regulations the industry and the industry
tourists in travelling.
(3 Hours) Baggage:
https://www.slideshare.ne
t/cidroypaes/baggage-
handling-in-airports-
sortation

Lesson 7: New Trends in National and Events & Crisis:

International Tourism in the International events that https://www.slideshare.ne Individual Rubric score card on
past decade caused a drastic effect t/impulsivemaya123/crisis participation in class class participation.
in the travel Industry in -management-2778074 discussion using a
 Events and Crisis
the past decade. rubric to assess the
 Natural Disasters quality of
Disasters:
 Economy and http://mibes.teilar.gr/ebo participation. Quiz Scores
Tourism ok/ebooks/maditinos_vasil
iadis%2067-76.pdf
(3 Hours) Quiz
Economy:
https://www.slideshare.ne
t/tigerblueeyes/chapter-4-
the-economics-of-tourism
Lesson 8: Tourism Discussion about how https://www.soegjobs.co
Education the tourism industry m/hospitality-industry- Individual Rubric score card on
 HRs doing the educate their manpower historical-background/ participation in class class participation.
pool to prepare them for discussion using a
training to
the industry during the Academic Institutions: rubric to assess the
employees. time when there was quality of
(Google Drive uploaded
 Academic neither a curriculum nor presentation from participation. Quiz Scores
institutions offering degree related to books)
tourism & tourism and hospitality
hospitality courses. being offered. Long Quiz
 Pioneer Hospitality
Also educate students
& Tourism schools about the pioneers in
in the country. tourism and hospitality
education.
(3 Hours)
1 hour and 30 minutes Review and feedback MIDTERM Midterm exam scores.
on exam. EXAMINATION
Lesson 9: Rules & Lecture about the DOT Tourism Policy:
Regulations Governing Department of Tourism https://www.slideshare.ne Individual Rubric score card on
Tourism in the Philippines and its policies and t/charliezabala7/philippine participation in class class participation.
other government -tourism-policy discussion using a
 Department of
agencies and their rubric to assess the
Tourism: Policy and responsibilities in quality of
RA 9593:
Impact on Tourism relation to the industry. participation. Quiz Scores
https://www.slideserve.co
 RA 9593: Tourism m/amara/highlights-of-
Act of 2009 the-2009-tourism-act-
 Tourism Quiz
roles-and-functions-of-
Promotions Board dot-pursuant-to-ra-9593
 Tourism
Infrastructure and https://www.slideshare.ne
Enterprise Zone t/NymUnknw/lesson-1-
Authority (TIEZA) dot-government-sectors
 Local Government
LGU:
Unit: Policies,
https://www.slideshare.ne
Licensing & Taxes t/coopjbb1/the-role-of-
lgus-toward-tousirm-
(3 Hours) development
Lesson 10: Pertinent Laws Discussion about the Liability Insurance:
Related to International & laws relevant to https://www.slideshare.ne Individual Rubric score card on
Domestic Travels international and t/BoardwalkIns/hotel- participation in class class participation.
domestic travels. liability-and-property- discussion using a
 Liability Insurance
insurance rubric to assess the
Laws for Resorts. quality of
Hotels, participation. Quiz Scores
Transportation: 39-46
Transportation
https://www.slideshare.ne
companies and t/maheshpawar1990/risk-
restaurants Quiz
and-insurance-
 Visa management-in-
 ASEAN Laws transportation-business
 Purpose of Trade
Agreements Visa:
 Laws on safety of https://www.slideshare.ne
t/MaeJulie/visa-system
life on seas
 Immigration Laws
  Laws on retirement ASEAN Laws:
incentives https://www.slideshare.ne
t/aybipolidario/asean-
(6 Hours) 81446472

Trade Agreements:
https://www.slideshare.ne
t/DulminieNanayakkara/tr
ade-agreements-37382421

SOLAS:
https://www.slideshare.ne
t/SHMShipcare/decoding-
solas-safety-of-life-at-sea-
by-shm-shipcare

Immigration Laws:
https://www.slideshare.ne
t/alionacara/history-of-us-
immigration-policy-
2589785

Retirement:
https://www.slideshare.ne
t/mbrmls/phil-retirement-
authortiy

1 hour and 30 minutes Review and feedback SEMI-FINAL Semi-Final exam

on exam. EXAMINATION scores.
Lesson 11: Investment and Discussion of Investing:
Finance of Multinational government policies https://www.slideshare.ne Individual Rubric score card on
Companies in our country regarding multinational t/kmcmaggroup/top-3- participation in class class participation.
hospitality and travel reasons-to-invest-in- discussion using a
 Investment
companies if they invest philippine-hotels- rubric to assess the
Incentives in the Philippines. quality of
33010797
o Capital Cost participation. Quiz Scores
Reduction Foreign Investment:
o Operating https://www.slideshare.ne
Cost Quiz
t/prudenciojohny/foreign-
 Reduction investments-53538343
o Issues on
Investment
Security

(3 Hours)
Lesson 12: Bilateral Air Discussion about the Freedoms of the Air:
Agreements government policies and https://www.slideshare.ne Individual Rubric score card on
 Negotiating Air- compliance of the t/QihuaLin/freedom-of- participation in class class participation.
aviation companies in the-air discussion using a
Traffic Rights
order to operate in the rubric to assess the
 Aspects of ‘A Set of Philippines. quality of
Airline Industry in PH:
Agreements’ (ASA) participation. Quiz Scores
https://www.slideshare.ne
in the Bilateral Topics include t/madhaespiritu/airline-
Agreement international airlines that
industry-final-with-ref
 Six Freedoms of operate in the Quiz
Philippines and the
the Air that contain Airline Operation in PH:
international
all basic air destinations of the https://www.wego.com.p
covenants country’s local airlines. h/airlines-to/ph/airlines-
flying-to-philippines
(6 Hours)
1 hour and 30 minutes Review and feedback FINAL Final exam scores.
on exam. EXAMINATION

COURSE POLICIES
A. You are allowed seven (3) and eleven (9) hours of absences, inclusive of tardiness, for classes that meet twice and thrice a week, respectively. All
absences after this shall mean excessive absences, which is equivalent to a grade of 5.
B. Assignments must be submitted before the class begins; unless otherwise directed.
C. Special and make-up written outputs (long quizzes, assignments) shall only be given if you have justifiable reason/s for falling to submit them.
D. Special major exams shall be given one week after the administration of the regular major examination.
E. The use of cellular phone is prohibited during class hours, unless a special permission to use it is granted. In addition, the use of any electronic
gadget is prohibited unless otherwise relevant to the class lesson/discussion.
F. You are encouraged to discuss your class-related concerns with your subject-teacher

REFERENCES

MAIN REFERENCE:

 Vibal, Victor; Principles of Tourism, c 2010.

SECONDARY REFERENCES:

 Lansangan-Cruz, Zenaida PhD; Micro Perspective of Tourism & Hospitality 2019

Prepared:

Robert Michael V. Buchholz Jr.

Instructor, BS-HM
Bachelor of Science in Hospitality Industry
First Semester, 2020-2021

Approved:

ATTY. DIANA CHARLETTE CONCHA

Dean, BS-HM
Endorsed:

Dofel Alexis D. Bacuño

Coordinator, BS-HM