Saint Theresa College of Tandag, Inc.

Senior High School

Tandag City, Surigao del Sur

PARENTS’ SATISFACTION ON THE STUDENT

SAVERS CLUB OF CANTILAN BANK, INC.

Table 2. Respondents’ Profile as of Age

AGE BRACKET FREQUENCY PERCENTAGE (%) RANK

20-25 3 10% 5.5
26-30 5 17% 3
31-35 3 10% 5.5
36-40 6 20% 2
41-45 7 23% 1
46-50 2 7% 7
51-60 4 13% 4
TOTAL 30 100%

Table 3. Respondents’ Profile as of Gender

GENDER FREQUENCY PERCENTAGE (%) RANK

Male 8 27% 2
Female 22 73% 1
TOTAL 30 100%

Table 4. Respondents’ Profile as of Civil Status

CIVIL STATUS FREQUENCY PERCENTAGE (%) RANK

Single Parent 3 10% 3
Married 23 77% 1
Guardian 4 13% 2
TOTAL 30 100%
 Saint Theresa College of Tandag, Inc.
Senior High School
Tandag City, Surigao del Sur

Table 5. Respondents’ Profile as of Educational Attainment

EDUCATIONAL ATTAINMENT FREQUENCY PERCENTAGE (%) RANK

High School 3 10% 2
Bachelor’s Degree 23 77% 1
Master’s Degree 1 3% 4.5
Post-Graduate Degree 2 7% 3
Vocational 1 3% 4.5
TOTAL 30 100%

Table 6. Respondents’ Profile as of Occupation

OCCUPATION FREQUENCY PERCENTAGE (%) RANK

Self-Employed 9 30% 2
Employee 11 37% 1
Businessman 6 20% 3
Others (Farmer, Student, 4 13% 4
Teacher, Retired)
Total 30 100%

Table 7. Respondents’ Profile as of Income

INCOME FREQUENCY PERCENTAGE (%) RANK

Below ₱10,000.00 6 20% 2.5

₱10,000.00 - ₱15,000.00 5 17% 4

₱16,000.00 - ₱20,000.00 6 20% 2.5

₱21,000.00 - ₱25,000.00 2 7% 6

₱26,000.00 - ₱30,000.00 4 13% 5

Above ₱30,000.00 7 23% 1

TOTAL 30 100%
 Saint Theresa College of Tandag, Inc.
Senior High School
Tandag City, Surigao del Sur

Table 8. Extent of Satisfaction of the Parents on the Students’

Savers Club

INDICATORS MEAN ADJECTIVAL RATING RANK

Capability in handling 3.89 More Satisfied 5
occasions.
Protection of deposits 4.37 Much Satisfied 1
Students’ Savers Club 4.17 More Satisfied 2
performance.
Support from Cantilan Bank. 3.86 More Satisfied 6
Recruitment to join in 3.76 More Satisfied 7
Students’ Savers Club.
Capability to manage the 4.00 More Satisfied 3
organization like Students’
Savers Club.
Services offered by the 3.93 More Satisfied 4
Students’ Savers Club.
TOTAL 4.00 MORE SATISFIED

Table 9. Benefits enjoyed by the members of the club

BENEFITS FREQUENCY RANK

Sponsored get-together parties 22 2
Giving time to meet/ encounter other members 15 4

Sponsored recreational activities/sport fest 13 5.5

Offering high interest rates 13 5.5

Giving free of assorted freebies 30 1

Sponsored summer workshops in literary music 12 7

and arts.
Giving free sports workshop in basketball, 17 3
badminton, lawn tennis, swimming, etc.

TOTAL 122
 Saint Theresa College of Tandag, Inc.
Senior High School
Tandag City, Surigao del Sur

Table 10. Problems Encountered

PROBLEMS ENCOUNTERED MEAN ADJECTIVAL RATING RANK

Delayed deposit. 2.16 Less Serious 2
Lack of acceptance of members 1.74 Not Serious 8
in the club.
Unsatisfactory services offered 2.00 Less Serious 4
by Student’s Savers Club
Lack of knowledge/capability in 2.17 Less Serious 1
the service of Students’ Savers
Club.
Lack of support from Cantilan 1.94 Less Serious 6
Bank.
Poor customer service 1.96 Less Serious 5
Unfair treatment of employees 2.04 Less Serious 3
to the members.
Lack of employees’ assistance 1.84 Less Serious 7
to the members/parents.
Parents are not properly 1.61 Not Serious 9
oriented.
TOTAL 1.94 Less Serious