Niharika S.

P
Mobile no: +919346552585 E-mail:NiharikaSubhaprakash76@gmail.com

Profile Snapshot
An enthusiastic Business Analyst with 1.9 years of working experience in e-commerce domain
exposure on its Operations and experience of Business Analysis with knowledge on SDLC, UML, MS
VISIO.

Professional Summary

 Expertise in preparing various documents such as Business requirements documents (BRD) and
Functional requirement Document (FRD).
 Expertise in resolving complex business requirements and creating UML diagrams such as use case
diagrams, activity diagrams, and sequence diagrams to communicate the Business requirements.
 Expertise in using leading industry tools like MS word, MS Excel and MS PowerPoint, MS Visio to
develop various project deliverables.
 Experience with various business process operations and change management projects.
 Involved in preparing Software requirement specifications, and Design Documentation.
 Expertise in conducting brainstorming sessions and interviews to elicit requirements from various
stakeholders and reduce ambiguity associated with the complex requirements.
 Have excellent problem solving and analytical skills to design customized solutions and perform gap
analysis.
 In depth knowledge of various phases and methodologies of software development including SDLC.
 Designing prototype/wireframes
 Performing User Acceptance Test
 Extensive knowledge of the business processes relating to e-commerce domains

Certifications:

Certified as IT Business analyst from IIBA, EEP (Endorsed Education Provider)

Educational Qualifications

 B. Tech. from Jawaharlal Nehru Technological University 2013

 Working Experience

 Worked as a Permanent Employee with a role of Business analyst for Bundl Technologies Pvt
Ltd (SWIGGY), Bengaluru, India from July 2015 to March 2017.

Technical Skills

Operating Systems : Windows XP/7

Modelling Tools : MS Visio 2007
Documentation Tools : MS Office 2007/2010 (Word, Excel, PowerPoint)
Methodologies and
Models : AGILE (SCRUM)
Prototyping tool : Axure

PROJECT SUMMARY

Project Title                            :   Food Delivery System

Team Size                       :  15

Client : SWIGGY

Role                                          :    Business Analyst

Environment                             :  MS VISIO, AXURE, BALASMIQ

Duration                                    :  July 2015 to March 2017

Description:

SWIGGY is based on a hyperlocal on-demand food delivery business operation, working as a bridge
between restaurants and customers. App allows urban foodies to order food from nearby

restaurants and get it delivered at their doorstep. A broad list of restaurants and the menus with prices
are exhibited in the app to choose and order from.

Roles and Responsibilities:

Communicate client’s business requirements by constructing easy-to-understand data and process

models.
Translate stakeholder requirements into over 10 different tangible deliverables such as functional
specifications, user cases, user stories, workflow/process diagrams, data flow/data model
diagrams.
 Facilitate monthly meetings with clients to document requirements and explore potential
solutions.

PERSONAL DETAILS

Father name : Prakash C

Nationality : Indian.
Marital Status : Married.
Languages Known : English, Telugu

(Niharika.S.P)