Itika Jindal

E-Mail: iti.jindal@gmail.com; Mobile: 8556888926

Medium Level Professional –Business Analysis, Product Management
Industry Experience: Manufacturing/Education/Ecommerce

PROFILESUMMARY

Techno Functional Business analyst with 8 years leading cross functional teams in the development, documentation
and delivery of process innovations driving the attainment of business goals.
Extensive knowledge in authoring Business Requirement by gathering Business and System Requirements, Defining
Business Processes, Identifying Risks, Test-case Verification and User Acceptance Testing.

KEYSKILLS

Business Analysis Product Management Gap Analysis

Requirement Elicitation BRD & FSD Documents Agile Knowledge
Wireframes & Prototypes SQL Functional Testing/UAT

WORKEXPERIENCE

Since Jan ’17 with Thought Focus, Bangalore as Business Analyst

Project- Trip Permit Management System

 Acting as a point of contact for business requirements and represent the end user in development team.
 Capturing and finalizing all the requirements by creating different documents like User Story, Use Case, UML
Transmit the client requirements to development team in an understandable way by means of walk-through
presentations Document, Epic List, Wire frames / Mock-up and getting client “sign off” on the same.
 Coordinating with client & development team to bridge gap and communicate product features as per the
plan and schedule effectively.
 Project management using agile methodology of project implementation comprises of Daily stand ups, Scrum
method, Sprint Planning, Product Backlogs.
 Perform Gap Analysis by comparing the new local requirements with the existing solution and identify the
gaps. i.e. functionality that will no longer be available in the new solution/functionality or new business need
in new regions.
 Test product in order to ensure compliance of the delivered functionality and system integrity, and perform
functional sign off
 Coordinates with test leads to ensure adequate test plans for all new functionality are developed, executed
and incorporated into future baseline testing.
 Handling the post Go-live activities and reporting to the stakeholder.

Aug ’2016 -Dec’2016 with Syntel Ltd, Bangalore as Sr. Analyst

Project- American Express Back Office

 Acting as a client-facing ambassador for the organization leading the entire functional life cycle of
implementation of projects/enhancements/POCs.
  Requirement Gathering & Analysis by means of scrum calls/studying existing business requirements,
Requirement modeling by means of Wireframes/ Mockups.
 Coordinate with the development team during the project development and guide them to resolve project
issues.
 Expertise in managing projects developed by following Agile/Scrum Methodologies.
 Requirement elicitation by document analysis, observation, and interviewing users and stakeholders
 Requirement analysis and solution design
 Conducting research on new products and evaluating specific requirements of customer.
 Map as-is processes and design the to-be processes
 Document customer requirements and obtain their sign-off on functional requirements
 Support development and testing teams to ensure that final product conforms to requirements

Jan’12 – July’16 with Infosys Ltd, Bangalore as Sr. Software Engineer

Key Results Areas:

 Performed analysis, design and development of the application according to the user requirements
 Responsible to create new web services using ASP.Net with C#.
 Created ASP.NET pages using C#.NET for middle-tier processing of client requests with ADO.NET interfaces
for database and implemented stored procedures.
 Support/modify the exiting web services as per user requirements.
 Managing the SQL server databases.
 Involved in writing data access layers with C# and ADO.NET
 Assisted in the front-end development and documentation, UI development, assist other developers in
methodology documentation when needed.
 Designed web pages using HTML, JavaScript, CSS, DHTML, XML and page design and layout and graphics
 Trouble-shot and fixed problems through customer requests, and QA
 Worked effectively in a team environment with other developers, analysts, project managers and client staff

ITSKILLSET

 SQL Server Expert Level, Visual Studio

 MS Visio, MS Excel, Balsamiq/Pencil (for mockups creation), MS PowerPoint
 Atlassian Confluence, JIRA, TFS for Requirements management, Azure Boards
 Sherwell for incident management and change management.

EDUCATION

B.Tech (Computer Science) from Baba Banda Singh Bahadur Engineering College in 2011

PERSONALDETAILS

Contact Address: House No. 852 5th 'A' Cross, Vijaya Bank Layout, Bangalore 560076
Date of Birth: 30th June 1989