Pre-Arrival (Reservation/Reservasi)

Prosedur Pemesanan Kamar

PERMINTAAN KAMAR

SITUASI KAMAR PD TABEL

KAMAR PENUH ADA KAMAR

ALTERNATIF
FORM. PEMESANAN KAMAR

TIDAK YA DIARY/SLIP

CHART
DITOLAK
KONFIRMASI

ARSIP 1
Pre-Arrival (Reservation/Reservasi)

Mengkonfirmasi reservasi

Konfirmasi dapat dilakukan dengan; (1)

personalized letter atau (2) a pre-printed
confirmation slip.
Slip ini dibuat rangkat dua, satu dikirim kepada
tamu untuk diperlihatkan pada saat check-in dan
satu lagi diarsip

2
PART OF LETTER
• Letter Heading
• Date
• Inside Address
• Salutation
• Reference
• Subject Heading
• Body of Letter
• Introductory
• Content
• Closing
• Complimentary Close
• Signature
• Exclosure
 PENGARSIPAN
adalah cara pengaturan atau penyimpanan arsip secara logis dan
sistematis dengan memakai abjad, numerik/nomor, huruf maupun
kombinasi huruf dan nomor sebagai identitas arsip yang terkait untuk
memudahkan ketika dicari kembali

Berdasarkan :
ARR DATE
JENIS TAMU
URUTAN ABJAD
 PPB HEAD LETTER
===========================================================
September 22 , 2020
To
Hotel manager
Queen Mart hotel
1342 tires lean
Sub: hotel reservation.
Dear Sir,
I would like to reserve of double bed deluxe room in your hotel. I need three
rooms for six people. The date of arrival of your hotel is on (1 Dec 2020).
This reservation is to be under my company name. I shall be arriving with my
co-workers for a special meeting. Important information
Company name: Oreo health center
Number of people: six
Me: HR manager of ppb, Mr. XYZ
Date of arrival and departure: One December to 5 December.
Date of reservation:
I would also like to request for your special meeting room for 3rd December.
We shall be arrived on 1st December at 8 am by GA 838 and depart by SQ 147.
We hope that the rooms and meeting room will be available for us. We prefer
our room near pool
Payment shall be made in full upon our arrival.
Please respond with a confirmation letter on my reservation as soon as
possible. Please feel free to contact me or my office. The phone no is
(0000000000001), and email (ppb @yahoo.com).
Thank you.
Yours sincerely
Mr. XYZ