Assessment No.

Course ADM6205 Model Ethics for a Value Driven Organisation

Term/Year Term 2, 2019/2020 [202020]
Program Advanced diploma in accounting
Assessment Name Assessment 2 - project Date Week 8

Student ID Number Block Code FADACT201

First Name Family Name
Student Declaration
I certify that the work presented is my own. It does not contain any material that is subject to
copyright or that has been submitted previously for assessment (Unless specifically requested by
teacher).
Student Signature Date
Elements Assessed
LO2: Assess the value of institutional ethics
PC2.1: Analyse and report on any value driven organisation with a clear ethical strategy
PC2.4: Assess the importance of adhering to organisational policies for internal departments such as
HR, Finance and Operations
LO3: Evaluate the link between ethics and corporate social responsibility
PC3.2: Analyse the contemporary models of corporate social responsibility
LO4: Review a current ethical issue in a business
PC4.1: Identify and research a current ethical issue affecting a selected business
PC4.2: Review and report on how the business could improve the ethics of their operations whilst
meeting objectives and ensuring good employer/employee relationships
PC4.3: Design a suitable ethical code or ethical framework for your organization

Assessment Instructions

This assessment is project based. Conduct the research as per instructions, collect necessary
information and answer related questions.
Assignment should be done individually and uploaded into BB. Make sure you do not copy from
internet. Plagiarism will be detected in BB.
It weighs 35% of your overall mark. Details are provided on the following page.

IMPORTANT: Copying is a serious offence and will be dealt with as per ADVETI policies.

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Range Level
90 - 100% Distinction: Your achievement is outstanding relative to the course requirements.
75 - 89% Merit: Your achievement is significantly above the course requirements.
60 - 74% Competent: Your achievement satisfactorily meets course requirements.
0 - 59% Not Competent: Your achievement does not meet course requirements.

Assessment Result

Teacher’s Feedback and Comments

Student’s Comments

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Task 1 (PC3.2) (6 marks)

There are three main models of corporate social responsibility: Carrol’s four-part pyramid,
intersecting circles and concentric circles. The common element in all these three models is that they
focus on four main areas of the corporate social responsibility: philanthropic, ethical, legal and
economic. The differences is that with the pyramid model, the four main responsibilities are
separate and arranged in a hierarchical level according to different levels. While for intersecting
circles model, the main responsibilities are intersecting or integrating with each other but are not
arranged in any hierarchical level. While for the concentric circles model, the responsibilities are not
intersecting with each other and they are also not arranged in a hierarchical manner, but they are all
connected into serving one main core or purpose.

In terms of the scope and how big the responsibilities are in these three models towards CSR, we can
see the concentric circles model has the widest responsibilities, followed by intersecting circles and
the pyramid model having the narrowest scope of responsibilities. While for the concentric circles is
often integrated with the organizational core objectives and goals to be part of their main activities
to be performed. But for intersecting circles model, the CSR activities are conducted but are kept
under economical or ethical responsibilities and are not necessarily given any priority. While for the
pyramid model, it is where the organization uses the form of icing on the cake when doing their CSR
strategies. This is where they do not really pay any attention to CSR and only pretend to be caring for
the CSR responsibilities but in reality, they do not.

Task 2 (PC2.1 and 2.4; PC4.1 and 4.2) (24 marks)

PC4.1: Identify and research a current ethical issue affecting a selected business

PC2.1: Analyze and report on any value driven organization with a clear ethical strategy

a) What ethical issue currently affects hotel business in Dubai and Qatar? (1 mark)
The workforce rights are not upheld in an ethical manner. They are being exploited in
different manners including their living conditions which have been documented. They
subject the workers in poor living conditions which is regarded as being unethical.

b) Organization that published data is ….. (1 mark)

Business and Human Rights Resource Center.

c) Explain how did this non-government organization research that issue? (1 mark)
They conducted a survey where they approached migrant workers in Qatar and Dubai and
asked them 20 questions regarding their human rights.

d) Selected company (hotel) is ….. (1 mark)

Radisson Hotel.

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e) What challenges does hotel business face regarding migrant workers in the company’s
daily operations in Dubai? List minimum 5 practices (5 marks)

- The legislative environment of the hotel business makes it challenging to protect

migrant workers in the company. There are strict regulations for accommodating
workers in UAE, which can be difficult for the hotels to follow.

- The workforce composition is also challenging to the hotel. This can be seen on how
majority of the workers that work in the hotel industry are expatriates, they are highly
diverse and have different backgrounds, which can be difficult to maintain as a company.

- Dealing with 3rd party suppliers can be difficult to ensure that they practice ethical
standards on their migrant workers. This is because, they cannot supervise each activity
and function that the 3rd party conducts to ensure that they are ethical.

- Providing the right kind of accommodation to the migrant workers can as well be
challenging. This is because, the workers are different in nature and they are large in
number, hence offering the right kind of accommodation to them can be challenging.

- Ensuring appropriate working conditions are present for migrant workers can also be
challenging. This is because, there are a lot of requirements that the hotels need to
ensure for employees work in a better environment. Having to satisfy each of these
requirements can be costly and difficult for the hotels.

f) What company currently does to ensure ethical business practices are in place? List
minimum 5 practices (5 marks)
- Make sure employees are aware of their ethical code of conduct.
- Make sure employees obey the principles on the ethical practices of the hotel.
- Communicate their ethical code of conducts to 3 rd party. This will make the 3rd party
aware on what ethical practices the hotel does, and what they have to do to ensure that
they follow the same ethical practices.
- Implement a formula known as TRIC=S which moved their security and safety approach
from being a reactive and centralized one to being a proactive and decentralized one.
This formula allowed the hotel to implement strict hotel measures in terms of their
security for their stakeholders.
- Abiding by the UN Global Compact’s principles by following the rules applied in the UN
principles and ensuring that they implement them at the hotel.

PC4.2: Review and report on how the business could improve the ethics of their operations whilst
meeting objectives and ensuring good employer/employee relationships

g) Keeping in mind current ethical issue and company’s responses in survey, give minimum 5
ideas how selected company could improve ethical practices and ensure good
employer/employee relationships ( 5 marks)
- Conduct regular site checks to ensure that the accommodation follows the required
standards and policies.
- Provide a clear complaint path for workers to complain in case of any working or living
condition faced.

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- Place special policies at hand to migrant workers to ensure that there are safety and
proper conditions offered to them.
- Ask for employee feedback on how to make their working and living conditions to be
better for them in order to avoid exposing them to poor working or living conditions.

PC2.4: Assess the importance of adhering to organizational policies for internal departments such
as HR, Finance and Operations

h) Why is it important that internal departments such as HR, Finance and Operations of
selected company adhere to company’s policies? (2 marks)
It is important in order to regulate the behavior and the working conditions of the
employees in these different departments. With the practice of ethics, it removes any form
of chaos or confusions that may arise from the employees. It also ensures that the
employees rights are upheld, hence, improving job satisfaction as well. At the end of it all, it
improves the general company reputation making it more popular in the market.

i) All internal departments as well as all employees must adhere to company’s CODE OF
BUSINESS CONDUCT AND ETHICS. Access this code at the following link
(https://www.radissonhotelgroup.com/uploads/Responsible
%20Business/pdfs/CarlsonCodeofBusinessConductandEthics.pdf) and find out what is
expected from all employees regarding: (3 marks)

- GUEST, CUSTOMER AND CLIENT RELATIONS: Employees are supposed to interact with
guests, customers and clients in a way that project a positive image for the company. They
are as well not allowed to accept any bribery or do any favors for any of the guests,
customers or clients.

- CONFIDENTIALITY AND DATA PROTECTION/PRIVACY: Employees are supposed to keep

non-public information they have access to as private. They are supposed to follow the right
procedures of usage, storage and disposal of the confidential information.

- COMMUNICATIONS: Any communication made by the employee should be appropriate,

factual, accurate and properly mentioned. They are not supposed to misrepresent any kind
of information or falsify it in any manner inappropriately.

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Task 3 (PC4.3) (10 marks)

PC4.3: Design a suitable ethical code or ethical framework for your organization

a) Design a suitable ethical code or ethical framework for students in your Institute. Make
sure to include ethical principles and values that are most important to you in minimum 10
points/paragraphs (provide examples wherever possible). Also include introduction and
final word in your document. (10 marks)

INTRODUCTION:

This ethical code of conduct is designed for students in Abu Dhabi Vocational Education & Training
Institute. It is developed to act as a form of guidelines and the kinds of behaviors that are allowed
and not allowed by the students. These ethical codes are strictly to be followed by all students
internally and externally. Heavy penalties will be instilled if any is broken.

ETHICAL VALUES:

The following are some of the ethical principles and values that are supposed to be followed by all
students in the institute:

1. Honesty: all students are expected to always be honest in their work. This means that
plagiarism is not allowed and any dishonest behavior like cheating will be heavily punished.

2. Respect: all students are supposed to show utmost respect on each other, to other teachers
as well as other administration and office members.

3. Equality: all students are supposed to treat other students and teachers in an equal manner.
This means that no practices of discrimination or biasness are allowed in the institute.

4. Confidentiality: any information that is considered private and confidential within the
institute are not allowed to be spread outside by the students.

5. Responsibility: students are supposed to be responsible on their actions. They are not
supposed to blame anyone for their mistakes and are supposed to be aware on the actions
they are making.

6. Caring: students are supposed to show care for each other. They are supposed to treat each
other as well as the teachers with love and care to promote peace and harmony within the
institute.

7. Competence: students are supposed to be competent in their field and to only claim
knowledge over something he is truly aware of. For example, pretending to know
mathematics when you do not is not allowed.

8. Professionalism: students are supposed to take themselves as being professionals in terms

of their grooming, dressing and how they interact with each other.

9. Conflict of interest: students are supposed to make aware and inform of any conflict of
interest they are facing to avoid any inappropriate behaviors or manners. For example, if he
gets into a class where the teacher is a family friend, he should inform the administration
about this.

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10. Appropriate communication: students are not allowed to present any false information or
misrepresent any information within the institute. They should ensure that the information
they provide is factual and true.

CLOSING WORD

With these ethical values, if followed, it will promote good relationships within the students,
teachers, administration and other office members. Any concern or issue should be reported
immediately to the institute heads. Customer feedback regarding the ethical code of conduct is as
well advisable and welcomed.

Total marks: _____/40

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