Project Planning (MPPM-620)

Module 32: Human Resource Management

Plan

Professor: Dominic Lepore

Module N3: Assignment
By
Zurabi Akhalaia
Executive Summary

The Human Resource Management Plan guarantees that the project has sufficient
human resources with the right skills and experience to ensure successful project
completion.

The Bike Route project requires forty-seven skillful individuals with thirteen
different roles. that They are categorized into three mainmain categoriesgroups: Project
Management (2 people), Code Developers (40 people), Functional Team (4 people),
and External Resources (1 person). The Project Manager has strictly defined the roles
and responsibilities as well as the skills that individuals should possess in order to
perform their work in the project.

The total human resources budget amounts to $6,636,800. 10% of it is spent in Initiation
and Planning phases, 10% in Control and Closeout, and 80% in the Execution.
The human resources budget amounts to $6,636,800, 10% of which goes into
Initiation & Planning, and another 10% into Control & Closeout. The remaining 80% is
allocated to the Execution phase.

The Project Execution itself consists of two sub-phases – Code Ddevelopment

and Maintenance, with the budget allocation of 70% and 30% accordingly.. The HR
Execution budget is slit by 70 and 30 percent between them.

The Resource Management Plan also contains the RACI Chart that shows the
relationship between the project's key main deliverables and the team members. . The
project total of 101 deliverables, out of which 37 are key. It assigns responsibilities and
ensures that tasks get done. The Project Mmanager and Project Sponsor will beare
accountable and responsible for the most of thevast majority of the project deliverables.

The Project Organization Chart illustrates the project team reporting relationships.
The Project Organization Chart is analogous to a functional hierarchical organization
structure.The role links provided here were used as an additional source to develop role
descriptions for project team members. The Project Sponsor is on the top of the
hierarchy, followed by the Project Manager. Others are split among the 11 departments
according to their functions.
The role links provided here were used as an additional source to develop role
descriptions for project team members. The Project Sponsor is responsible for overall
project success.

As anIn addition to the Resource Management Plan, the staffing Staffing plan Plan
provides a brief guidance on the f how resources will be acquihiring, red, utilizationed,
and trainedtraining of the employees, as well as and performance review tips how for
the Project Manager will review their performance.

1. Project Human Resource Management Plan

1.1 Introduction

The Human Resources Management Plan provides an HR framework for the Bike
Route project. It contains the processes to identify, acquire, and manage the resources
needed for the successful closeout of the project. The HR management plan includes:

 Project Teammates’ Roles and Responsibilities (R&R) 

 Project Organization Chart
 RACI Chart
 Staffing Plan


The objective of this document is to ensure the PM acquires adequate human

resources with the necessary skills, trains them if requirednecessary, and
appropriatelyproperly managess their activities. The Bike Route Resource Management
Plan does not cover physical resource management.
There is some overlap between Project HR Management and Project Stakeholder
Management. This document focuses on the subset of stakeholders who make up the
project team.

1.1 The Roles and Responsibilities

The Project Manager has clearly defined roles and responsibilities for the Bike
Route Project. Team members are required to know their R&R to prior to taking
perform their part in the project. The PM has determined, and Project Sponsor has
 accepted approved the following roles and & responsibilities, and key deliverables for
the project team:

Table 1.1

Roles and Responsibilities

Role Description Key Deliverables
• Includes project executives: CFO,
CEO, and CIO.
• Represents executive stakeholder
interest in the project.
• Provides strategic advice to Project
Sponsor regarding trade-off decisions
and issue resolution.
Steering Committee -
• Acts as Change Control Board for
project change requests.
• Participates in regular assessment of
overall project condition discussions
and meetings.

Role Description Key Deliverables

• Promotes the project in the
Business Case (A)
organization.
Feasibility Study (A)
• Defines project scope, objectives and
Project Charter (A)
success criteria
Project Management Plan (A)
• Is accountable for Business Case
Project Scope Management (A)
• Is in charge of The Project Charter.
Project Cost Management (A)
• Provides direction and high-level
Project Quality Management (A)
business requirements
Project Resource Management (A)
• Provides oversight of project progress
Communication management (A)
and direction through review and
Project Risk Management (A)
approval of key deliverables.
Project Procurement Management (A)
Project Sponsor • Authorizes the project and assign the
Project Stakeholder Management (A)
project manager.
App Development Closeout (A)
• Approves funding and ensures it is in
Develop Scope of Maintenance (A)
place.
Project Management (A)
• Approve the project management
Project Status Meetings (A)
plan.
Risk Management (A)
• Receives and evaluates project
Update Project Management Plan (A)
status updates.
Document Lessons Learned (A)
• Receives and accepts the project
Update Files (A)
deliverables.
Gain Formal Acceptance (A)
• Ensure the project delivers the
Archive Files (A)
projected value.
• Is Accountable for the overall Staff Roles and Responsibilities (A)
Project Manager
execution, management and delivery Staff Recruitment (A)
 Staff Training (A)
of a project.
Marketing Plan (A)
• Reports to the Project Sponsor for all
Application Design (A)
assigned project deliverables.
Map Collection (A)
• Is in charge of the overall success of
App Development (A)
the Bike Route Project.
App Testing (A)
• Evaluates the performance of all
User Agreement (A)
project team members.
Maintenance team R&R (A)
• Authorizes and approves project
Maintenance Staff Recruitment (A)
expenditures.
Maintenance Staff Training Plan (A)
• Acquires human resources for the
Business Case (R)
project through coordination with the
Feasibility Study (R)
HR manager.
Project Charter (R)
• Approves that work activities meet
Appoint the Project Team (R)
acceptability criteria provided in the
Set up the Project Office (R)
Requirements Management Plan and
Perform a Phase Review (R)
other project documents.
Project Management Plan (R)

Role Description Key Deliverables

• Collects coding requirements.
• Is responsible for all design, coding,
and testing of the application.
• Assists the implementation lead in
the distribution and monitoring of the
application throughout the network
infrastructure.
• Reports the status of his work
Software Developers App Development (R)
packages to the PM where necessary
according the Communications
Management Plan.
• Does not authorize project
expenditures nor allocate any
resources without PM endorsement.
Is proficient in Objective-C and Swift
programming languages
 • Reviewing application requirements
and preparing test summaries.
• Executing app testing.
• Is responsible for quality assurance
Software Testers testing and bug reporting. App Testing (R)
•Analyzing test results, errors or
bugs, and usability.
• Preparing reports on the software
testing
• Study design and determine
requirements
• Conceptualize visuals based on
requirements
• Prepare rough drafts and present
ideas
• Develop illustrations and other
designs using software
• Use the UnitedHealth Groups
Application Design (R)
Graphic Designers appropriate colors and layouts for
App Development (R)
each graphic
• Work with code developer and
creative director to produce the final
design
• Test graphics across various media
• Change app designs after
feedbacks of the Project Manager
• Ensure final graphics and layouts
are visually appealing.

Role Description Key Deliverables

• Explain human resources policies,
procedures, and standards to new and
existing employees
• Ensure new hire paperwork is
completed Staff Roles and Responsibilities (R)
• Inform job applicants of job duties, Staff Recruitment (R)
responsibilities, benefits, schedules, Staff Training (R)
HR Specialist 
promotion opportunities, etc. Maintenance team R&R (R)
• Address any employment relations Maintenance Staff Recruitment (R)
issues, such as work complaints and Maintenance Staff Training Plan (R)
harassment allegations
• Oversee hiring process, which
includes coordinating job posts, and
reviewing resumes.
 • Assist in the preparation of budgets
• Manage records and receipts
• Record daily, monthly and yearly
transactions
• Prepare balance sheets
Finance Officer • Develop in-depth knowledge of -
organizational products and process
• Provide customer service to clients
• Resolve financial disputes raised by
the customer service and sales teams

• Develops strategies and tactics to get

the word out about the Bike Route app
and increase the number of new app
users.
• Provide successful marketing
campaigns.
• Produces valuable and engaging
content for the app that attracts target
groups.
Marketing Specialist Marketing Plan (R)
• Monitors the marketing budget on a
quarterly and annual basis.
• Oversees and approves marketing
material.
• Measures and reports on the
performance of marketing campaigns.
• Analyzes user behavior and adjust
email and advertising campaigns
accordingly.

Role Description Key Deliverables

 •Collect, and organize the evidence
and other legal documents.
•Render laws, rulings, and regulations
for individuals and businesses.
•Draft and proofread correspondence
and legal documents
•Research regulations, laws, and legal User Agreement (R)
Legal Assistant
articles Maintenance team R&R (R)
•Analyze the probable outcomes of
cases, using knowledge of legal
precedents.
•Prepare and draft legal documents.
•Manage, and maintain documents in
electronic filing systems
•Cooperate with project team members

•Communicate project status and

issues to the Project •Sponsor and
Subject Matter Project Manager
-
Expert •Help with clarification of project
objectives
•Works with the Project Manager to
define the project’s deliverables and
requirements
1.2 Project Organization Chart

The flowing chart is a graphical display of project team members and their reporting relationships.

Table 1.2

Project
Sponsor

Steering
Committee

Project
Manager

Subject
Matter Expert

Graphic Database System System Research Finance Marketing Legal

Head of CD Head of QA HR Specialist 
Designers Administrator Architects Integrators Analyst Officer Specialist Assistant

Developers App Testers

Team #1 team #1

Developers App Testers

Team #2 team #1

Developers
Team #3
 1.3 RACI Chart

The following RACI chart shows the relationship between the project's main deliverables and team members. Any
proposed changes to project duties must be reviewed and approved by the Project Sponsor. As changes are made, all
project records will be updated by the Project Manager.

Table 1.3

Role Initiation Planning Execution Control Closeout

Project Procurement Management

Update Project Management Plan

Project Stakeholder Management

Develop Scope of Maintenance

Maintenance Staff Training Plan

Staff Roles and Responsibilities
Project Resource Management

Maintenance Staff Recruitment

Communication management
Project Quality Management

Document Lessons Learned

Project Scope Management

App Development Closeout

Project Cost Management
Project Management Plan

Project Risk Management

Appoint the Project Team

Perform a Phase Review

Gain Formal Acceptance

Set up the Project Office

Maintenance team R&R

Project Status Meetings

Project Management
Application Design

Risk Management
App Development
Staff Recruitment

User Agreement
Feasibility Study
Project Charter
Business Case

Marketing Plan

Map Collection
Staff Training

Archive Files
Update Files
App Testing
Project Sponsor A A A C C C A A A A A A A A A C I C I C A A I I I A A A A A A A A
Leadership

Advisory Commettee C C C C C I I C C C C C
Steering Committee C C C I I C C C C
Project Manager R R R R R R R R R R R R R R R A A A A A A A A A R R A A A R R R R R R R R
HoSD I C I R C I C C I I I C I
Project Team Members

Software Developers I C I R C I C C I I I C I
Head of QA I I R I C I I C I
Software Testers I I R I C I I C I
Graphic Designers I R R C I C I I C I
Database Administrator C R C I C I I C I
System Architects C R C I C I I C I
System Integrators I C R C I I I C I
Research Analyst I I R C
Functional Team

HR Specialist C R R R I C I C R R R I C I
Finance Officer C C C C C I I I I C I
Marketing Specialist R C I C I I C I
Legal Assistant C C C C C C I R I C R I I I C I
Subject Matter Expert E. C C C C C C C C C I C I I I
1.4 Staffing Plan

The purpose of the staffing plan is to make sure the project has sufficient staff with the right skills to ensure a
successful project closeout. It establishes a common understanding of how human resources will be acquired, utilized,
trained, and how the Project Manager will review their performance. The number of staff will remain the same during the
whole project, but the PM will shuffle their tasks according to their skills.

1.4.1 Role Requirements

It The following table displays ais a detailedfull breakdown list of the project roles required to successfully complete
the projectfor successful project .completion.

Table 1.4

Role
Skills Required
Experience
Project Phase
# of Staff
Rate
Start Date
Total Working Hours
Total Wage
Project Manager
Project management skills, leadership skills, interpersonal skills, presentation skills.
5 years
All
1
$80
Apr-20
3,840
$307,200
Software Developers
Programming languages skills, software testing skills, release management skills.
2 years
Execution
 25
$50
Jul-20
76,000
$4,180,000
Software Testers
Software testing skills, quality assurance skills.
3 years
Execution
3
$40
Jul-20
9,120
$364,800
Graphic Designers
Image editing, master of photoshoot, Illustrator & InDesign. beginner HTML skills, and UX design.
4 years
Execution
2
$40
Jul-20
6,080
$243,200

Role
Skills Required
Experience
Project Phase
# of Staff
Rate
Start Date
Total Working Hours
Total Wage
Database Administrator
The ability to prioritize tasks, keeping databases up to date, helping with database design, good organizational skills,
Problem-solving skills Familiar with computer operating systems and database technology
5 years
Execution
 1
$55
Jul-20
3,040
$167,200
System Architects
Software engineering technical skills, software design skills
5 years
Execution
1
$70
Jul-20
3,040
$212,800
System Integrators
Performed training needs assessment for final preparation/system integration test. Conduct computer network operations,
installation, and reconfiguration of computer hardware and software phase and created documentation/presentation.
5 years
Execution
2
$60
Jul-20
6,080
$364,800

Role
Skills Required
Experience
Project Phase
# of Staff
Rate
Start Date
Total Working Hours
Total Wage
System Integrators
Performed training needs assessment for final preparation/system integration test. Conduct computer network operations,
installation, and reconfiguration of computer hardware and software phase and created documentation/presentation.
 5 years
Execution
2
$60
Jul-20
6,080
$364,800
Research Analyst
Analytical skills, software documentation skills, negotiation skills, business processes understanding
1 year
Execution
6
$35
Jul-20
18,240
$638,400
HR Specialist 
Excellent decision-making skills.
Critical thinking skills.
Strong computer skills.
Excellent written and verbal communication skills.
3 years
All
1
$35
Jun-20
480
$ 16,800

Role
Skills Required
Experience
Project Phase
# of Staff
Rate
Start Date
Total Working Hours
 Total Wage
Finance Officer
A formal accounting qualification, interpersonal skills, ability to communicate, financial reporting, analytical ability,
knowledge of IT software.
5 years
All
1
$45
May-20
480
$21,600
Marketing Specialist
Good teamwork skills,
communication skills and networking ability
adaptability, strong attention to detail, good organization and planning skills,
creativity and writing skills,
commercial awareness,
IT skills.
3 years
All
1
$35
Jun-20
640
$22,400
Legal Assistant
Strong communication skills, people Skills, time management skills, research skills, detail oriented
5 years
All
1
$55
Apr-20
320
$17,600
Subject Matter Expert
Teamwork, communication, time management, problem-solving.
10 years
Planning, Execution
 1
$250
Apr-20
320
$80,000
$ 6,636,800
1.4.2 Employment Rate

The following chart displays the project’s human resources employment rate by by
segment segment.

Table 1.5
120%

100%

80%

60%

40%

20%

0%

Project Managers Code Developers Functional Team

1.4.3 Staff Acquisition

For the Bike Route Project, most ofall of the staff consists entirely of internal
resources, except for the Subject Matter Expert. There is no outsourcing/contracting
conducted within the scope of the project. The Project Manager works with the internal
HR specialist to hire and train new and existing project team members. The Project
Sponsor approves the staff roles and responsibilities before they resource may begin
any project work.

1.4.4 Workplace

The project team is located in the UnitedHealth Group’s headquarters. For each
team member the Project Sponsor has devotesd special workplace and equipment that
will be available as the project progresses.

1.4.5 Training

Every member of the team is skilled in the tools and programming languages that
that the Project Sponsor chose selected to for the develop the appapp development.
There is currently no training scheduled besides for the code developers. The code
developers will be trained in the first week of the project execution. They will become
accustomed to the UnitedHealth Group’s IT System Architecture. The training will last 4
days.

1.4.6 Performance Reviews

The project manager reviews the project team members’’s work activities at an
early stage of the project. He then evaluates each team member once a month. The
team members receive a final review from the Project Sponsor quarterly. The Project
Manager has budgeted $120,000 as bonus pay of the project employees.
 Works Cited:

Project Management Institute, Inc. (2017). A guide to the project management body of knowledge

(Pmbok guide). Newtown Square, PA, EE. UU.

Run and Cycling Tracking on the Social Network for Athletes. (n.d.). Retrieved from

https://www.strava.com/features

Find A Job Title - carehealthjobs.com. https://carehealthjobs.com/find-a-job-title

Job Descriptions. http://www.hr-guide.com/Documents/Job_Descriptions.htm