1

communication channels

Bharat Sharma

Company organization skills

Michael Agba
 2

Organization chain is there to get “competitive edge in the program. Exchange is there

and the competitive advantage is there. Traditional communication channels have been there

and the organizations that effective communication channels can increase their competitive

advantage (Laegaard, 2012). According to Hahnin in 2019, organizational communication is an

example of exchanging messages among working individuals in an organizational context in order to

achieve common goals and objectives. In brief, and ‘organizational communication’ shows the

organization’s values, objectives, its climate and culture. Communication has thus become very

important in the organization.

Things that were not used were the normal communication ways that a company

manager should work with other management on the floor. First there is “Digital methods

include email, app such as slack , social media, video, blogs. Environmental communication is

old school, putting up posters and banners or pinning notes to a bulletin board” (Moreno, 2007).

This process was mostly ignored by them.

Another way the communication could have been presented was print, by using a board to show

the item or goals that management wanted fulfilled by the company people.

Print is another old school approach. giving employees a hard copy newsletter.

Another way is, there is face to face meeting in staff meetings and private discussions.

Then there is Upward and downward, communication in organizations can't be just Otp to

bottom, sometimes it is to be bottom to top. Especially if it is serious problem like harassment

and discrimination (Laegaard, 2012).

 3

EVERY organization has both” official and unofficial communication. formal communications

include meetings, posturing, email from managers. The classic unofficial communication

channels example is grapevine.

One employee shares news with a couple of places, big downside to informal communications

is that it can spread rumors and misinformation just as fast as the truth” (Laegaard, 2012, pg.

113). They could have gotten the people to watch videos and used official means like videos or

computer training to get people up to speed on safety or other things that need to be met like extra

hours worked and company policies they want the employee to follow.

Thirdly, Other things used in the workplace for business communication is to create an open

communication environment, an organization must aim to develop a “communication

environment where all employees of the organization are free to share their feedback”. Employ

the inclusive communication strategy.” An inclusive strategy of communication is one in which

all members are invited to become part of decisions.” (Moreno 2012, pg .2).

Business communication must be result oriented and focus on acquiring fruitful results so the

organization.
 4

Fifth, the focus on listening, people what they want to say. Technology has opened ways where

we can share info on online meeting places like zoom and teams. there we share ideas and ask

questions about what we are facing and study. Once we learn from them so we can apply to the

work. Thus they could share some videos on the official website of the company where people

can go and learn about company policy changes and what is expected of them, shared by the

managers.

Some communication channels that were bypassed are that including business communication

is to create an open communication environment. Because not all people know the plan to take

to solve the problem of production set by the floor manager, they don’t know the steps to take to

fix the problem, and how to tell people to know they are doing the work the right way.

People can conduct meetings at night or when it is conducive to all people. People are to

report and give updates on their work on any issues they are facing or what they are working

on. The boss always has an open door policy and you can walk in there and talk to them at all

times. They will give information on stuff to you. if any globes or mask are to be worn or not.

So finally, the information given to people is useful and to solve the issues.

“For improvement, I do the “one to one communication” where keeping it together -Socratic dialogue,

the geek philosopher Socrates is very important, go give information on this item.”( Sharman,

2009,pg 194).
 5

According to “Communication and Capitalism” by Sharman, "There are two connected and

very intuitive reasons for dialogue, or face-to-face conversation, to serve as a blueprint for the ideal

transferal of ideas, knowledge, and information "(Fuchs, 2019, pg. 4). Taking is thus used as a

mediated source of communications.

With an increasing demand from improvements in efficiency in communication technology systems.

The quest for improvement was the” work of mathematician Claude E. Shannan who in 1948

wrote a paper on a new way to measure the dispersion of information or as he counted it, to

measure information entropy. “(Vries., 2009. pg. 4).

To understand the suggestions for effective program implementation we must follow the principle

shown in “communication ideals, communication woes” By Imar Vries.

When captured in Shannon models, all that stands in three ways of people, institutions, or

nations connecting their minds and really understanding each other, “It seems is simply a question of

perfecting the channels. Then there is one to many communications - sowing the seeds, there is a

long history of examples of how those in power usually have the best means to make themselves

heard” (Vries,2009, pg. 4).

“The power of dissemination, especially when coupled to large scale communication technologies, is

useful to fixing the communication and program. “(Impar, pg 4.). People coming up with their own

radio and television sets. So the company can have their own SharePoint site where they let

different departments talk about their experience to new people, or where they talk about the vision

of the company as a whole and where they want to be 10-15 years from now. Then the company
 6

can set their goals and hire people as needed to fill them. For example Amazon in 2025 wants to

upskill their people so that they can reach their goals in 2025 by giving amazon workers access to

more training and schooling like paying for their degree on the side.( Upskilling-2025, 2020).

References:

Upskilling-2025. Amazon Staff. 2020. Retrieved from

https://www.aboutamazon.com/working-at-amazon/upskilling-2025/upskilling-2025

Business communication. 2012. Retrieved from

http://google.com/businesscommunicaiton

Sharman, F. What Are Communication Channels Within an Organization? Retrieved from

:https://bizfluent.com/info-8517348-communication-channels-within-organization.html

Hahn, L. & Paynton, S. (2019). Organizational

communication. In Survey of communication study. Retrieved from

https://en.wikibooks.org/wiki/Survey_of_Communication_Study/Chapter_11_-
_Organizational_Communication

Óscar Moreno, What are most important communication channels , 2012. Intrasent.
Retrieved from What are the most effective communication channels?

Fuchs , C. 2020. Book Title: Communication and Capitalism Book Subtitle: A Critical
Theory Published by: University of Westminster Press. Retrieved from
https://www.jstor.org/stable/j.ctv12fw7t5.9

Vries , I . 2009. Communication ideals, communication woes Book Title:

An Archaeology of Communication Desires. Published by: Amsterdam University. Retrieved

from: https://www.jstor.org/stable/j.ctt46mtc3.6

Laegaard, J., & Bendslev, M. (2006). Organizational

theory. Retrieved from http://bookboon.com/en/organizational-theory-ebook