Karen (mom): Hi, good morning

Joaquin (receptionist): Good morning welcome to hotel Cesar Palas, can I help you?

Yohel (dad): We want to stay at this hotel, do you have any rooms available?

Joaquin (receptionist): Yes, I have rooms available

Karen (mom): How much a room whit double bed and extra bed?

Joaquin (receptionist): The price is four hundred fifty y five dollars

Yohel (dad): I want a reservation

Joaquin (receptionist): How long will you be staying?

Karen (mom): I will be for three nights

Joaquin (receptionist): You room is the number eighty and is the second floor

Yohel (dad): Do you have room service?

Joaquin (receptionist): Yes, I have

Karen (mom): Ok, I need a blue sheets

Joaquin (receptionist): Ok set you receipt

Luis Uriel (bell boy): I will lead to his room

Yohel (dad): Where the pool?

Luis Uriel (bell boy): In the first floor behind the restaurant

Ismael (soon): I take hunger, I go to eat

Karen (mom): The room have a balcony?

Luis Uriel (bell boy): Yes, on seeing whit briny

Karen (mom): Good

Luis Uriel (bell boy): Here is your room

Yohel (dad): Tank you

….

Yohel (dad): If you want go to pool?

Karen (mom): No, I will go to briny

Yohel (dad): Good thought, let’s go

Luis Uriel (waiter): Good afternoon

Ismael (soon): Hi, good afternoon

Luis Uriel (waiter): What do you want to order?

Ismael (soon): I want a fried fish and soda

Luis Uriel (waiter): Ok, are sixty dollars please

Yohel (dad): If you want eat?

Karen (mom): Yes, calls reception

Yohel (dad): Good evening, I want to order food to my room

Luis Uriel (room service): What do you want to order?

Yohel (dad): Mmm, I want 2 burgers please

Luis Uriel (room service): Some drinking?

Yohel (dad): Yes I want fresh water please

Luis Uriel (room service): Ok, we sent you right now

Yohel (dad): Thank you

Joaquin (receptionist): thank you for staying at the hotel Cesar Palas

Ismael (soon): Excellent service, only I have a complaint

Joaquin (receptionist): Which?

Ismael (soon): No hot water to bathe

Joaquin (receptionist): Excuse us, we had a problem with hot water

Ismael (soon): Good, thank you

Luis Uriel (bell boy): Let me carry you bags

Ismael (soon): Very friendly, take a tip

Luis Uriel (bell boy): Thank you

Ismael (soon): Good bye

Joaquin (receptionist): Good bye