The document provides sample conversation scripts for interactions that may occur at a gelateria (ice cream shop), hotel reception, and between a guest and attendant. At the gelateria, a guest orders two scoops of ice cream in a cone, choosing nocciola and cacao flavors. At the hotel reception, a guest inquires about breakfast being included and the serving times, and requests extra pillows and blankets from the attendant. When checking out, the attendant asks if anything was taken from the hotel room fridge.
The document provides sample conversation scripts for interactions that may occur at a gelateria (ice cream shop), hotel reception, and between a guest and attendant. At the gelateria, a guest orders two scoops of ice cream in a cone, choosing nocciola and cacao flavors. At the hotel reception, a guest inquires about breakfast being included and the serving times, and requests extra pillows and blankets from the attendant. When checking out, the attendant asks if anything was taken from the hotel room fridge.
The document provides sample conversation scripts for interactions that may occur at a gelateria (ice cream shop), hotel reception, and between a guest and attendant. At the gelateria, a guest orders two scoops of ice cream in a cone, choosing nocciola and cacao flavors. At the hotel reception, a guest inquires about breakfast being included and the serving times, and requests extra pillows and blankets from the attendant. When checking out, the attendant asks if anything was taken from the hotel room fridge.
Gelateria - Hi, good morning. - Hello, good afternoon. - Hey! Good evening. - Have a nice day! - Have a nice evening! (do you speak) English?
I have a reservation for Mr./Mrs. Fulano tenho uma reserva no nome de …
Attendant (atendente) Guest (hóspede) Good Afternoon. Hi! Good afternoon. How can help you? I’ll have one (ice cream). In a cone, please. (cup) One, two or three flavors? Two, please. Nocciola and Cacao. How many flavors? It’s two fifty Ok, Thanks. - Reception – recepção - Lobby – Saguão da recepção - Room – quarto - Elevators – elevadores - Hall – corredor - Coffee lounge – área do café da manhã - Restaurant – restarante
Guest (hóspede) Attendant (receptionist)
Is breakfast included? Yes/No What time is the breakfast From 7AM to 11AM served? Can I have an extra pillow? Sure! I’ll send it to your room. Can I have an extra blanket? Of course! No problem. I’ll send it to you. I’m checking out OK Did you take anything from No. Nothing. the fridge?
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