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(telephone ring)

Order Taker: Good Morning! Room Service Department,


this is Althea speaking. How may I help you?
Guest: Good Morning! I would like to order for
breakfast.
Order Taker: May I get your name and your room
number sir?
Guest: This is _____, Room 143.
Order Taker: Thank you for that information _____. Can I
get your order?
Guest: I would like to have a ham and egg sandwich,
creamy crab soup, caramel macchiato, and a bottle of
water, please.
Order Taker: for your sandwich would you like rye,
wheat, or milk bread?
Guest: I prefer wheat bread
Order Taker: Mr./Ms. _______, would you like to try our
tropical fruits? We have orange, pomelo and banana.
Guest: I will have both the orange and pomelo, please.
Order Taker: Mr./Ms. ________, you ordered a ham and
egg sandwich, creamy crab soup, caramel macchiato, a
bottle of water, and a tropical fruits pomelo and orange.
Did I get your order right, ma'am/sir?
Guest: Yes, excellent.

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