Staff: Good evening! room service Staff: I would like to repeat your order, Mr.
department, Rachelle speaking. How can Tan. You ordered…
I help you?
1 order of black coffee with milk
Guest: Good evening! Can I order for and sugar on the side
my breakfast tomorrow? 1 order of chicken sandwich
without tomatoes
Staff: Certainly! May I get your name and a bowl of fresh fruits
and room number please?
Staff: Did I get that right?
Guest: Yes. My Name is Felix Tan of
room 625. Guest: Yes. You did.
Staff: Thank you for that. May I know Staff: That will be a total of P 940. Would
what is your desired delivery time for you like to pay it in cash, debit, credit or
this order, Mr. Tan? charge the bill to your room, Mr. Tan?
Guest: Eight o’clock tomorrow morning Guest: Just charge it to my room, please.
would be nice.
Staff: I will do that. Can I help you with
Staff: Would you like this to be anything else?
delivered to your room or in the lounge
area? Guest: No, that is all.
Guest: My room, please. Staff: If that is the case, expect your order
delivered tomorrow morning at 8 o’clock to
Staff: Alright, Mr. Tan. May I know your room, 625. Goodbye and enjoy your
your order, please? stay. Thank you.
Guest: I would like to order a black Guest: Goodbye and thanks a lot.
coffee.
Staff: Would you like milk and sugar
with that?
Guest: Yes, please. And I also want to
order a chicken sandwich, but can I
request to remove the tomatoes? I don’t
really want that on my sandwich.
Staff: Yes. We can tell that to the chef,
Mr. Tan.
Guest: Then, I would like to order a
chicken sandwich with no tomatoes.
Staff: Duly noted. Would you like to try a
bowl of fresh fruits for your dessert, Mr.
Tan?
Guest: I did not notice that but I would like
to have that too.
Staff: Would that be all?
Guest: Yes.