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  • Room Service

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    John Lennard Costuna
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    The guest calls room service to order breakfast. They request the American breakfast option which includes a choice of juice, bread, main dish, egg, fruit and beverage. The room service staff proceeds to take the guest's order for each item, confirming the selections which include four seasons juice, garlic bread, sausage, sunny side up eggs, grapes and a latte. The staff repeats the order back to the guest for confirmation and states the total bill of P420, asking if the guest would like to pay by cash or have it charged to their room.

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    ROOM SERVICE

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    The guest calls room service to order breakfast. They request the American breakfast option which includes a choice of juice, bread, main dish, egg, fruit and beverage. The room service staff proceeds to take the guest's order for each item, confirming the selections which include four seasons juice, garlic bread, sausage, sunny side up eggs, grapes and a latte. The staff repeats the order back to the guest for confirmation and states the total bill of P420, asking if the guest would like to pay by cash or have it charged to their room.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    3 views2 pages

    Room Service

    Uploaded by

    John Lennard Costuna
    The guest calls room service to order breakfast. They request the American breakfast option which includes a choice of juice, bread, main dish, egg, fruit and beverage. The room service staff proceeds to take the guest's order for each item, confirming the selections which include four seasons juice, garlic bread, sausage, sunny side up eggs, grapes and a latte. The staff repeats the order back to the guest for confirmation and states the total bill of P420, asking if the guest would like to pay by cash or have it charged to their room.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 2

    Room Service Staff: “Room Service, Good Morning. This is_____. How may I help you?”.

    Guest: I would like to order some breakfast please.

    Room Service Staff: Of course. May I know your name and your room number sir/maam?

    Guest: This is Mr./Ms.______ from room #____.

    Room Service Staff: Okay. Sir/Maam for how many person is your order?

    Guest: Just for one.

    Room Service Staff: Okay noted maam/sir. For our Breakfast Menu, we have Continental and American.

    Which one would you prefer?

    Guest: I would like to have the American Breakfast please.

    Room Service Staff: Alright. Our American Breakfast Menu comes with a choice of fruit juices, bread,

    main course, egg, fresh fruits and beverage. For your fruit juice maam/sir, would u prefer a Pineapple

    Juice, Strawberry Juice, Mango Juice and Four Seasons?

    Guest: Let me have the Four Seasons please.

    Room Service Staff: Alright noted maam. For the bread, do you prefer: Toasted Bread, Wheat Bread,

    French Bread, Onion or Garlic Bread?

    Guest: Garlic bread sounds great, let me have that.

    Room Service Staff: Okay. For your main course maam/sir. Would you like to have Bacon, Ham or

    Sausage?

    Guest: A sausage please.

    Room Service Staff: Noted maam/sir. For the egg. Do you prefer: Sunny side up, Omellete, Scrambled,

    Poached, Hard Boiled or Soft Boiled?

    Guest: Sunny Side up please.

    Room Service Staff: Good choice. For the fruits, we have: Grapes, Mango, Pineapple and Watermelon.

    Guest: Oh let me just have the Grapes

    Room Service Staff: Alright. For the beverage. Would you like to have Coffee, Tea or Chocolate?

    Guest: Just the coffee please.

    Room Service Staff: Okay maam/sir. Would you like to have some Espresso, Cappucino or Latte?

    Guest: Latte please.

    Room Service Staff: May I repeat your order maam/sir?


    Guest: Sure.

    Room Service Staff: You ordered: Four Seasons juice, Garlic Bread, Sausage, sunny side up egg, grapes

    and latte. Did I get it correctly maam/sir?

    Guest: Yes.

    Room Service Staff: Your total bill is P420. Would you like to pay through cash or room charge?

    *If room charge*

    Guest: You can charge it in my room.

    Room Service Staff: Okay maam/sir. Your order will be ready in about 15-20 mins. Is there anything else I

    could assist you with sir/maam?

    Guest: No that’s everything.

    Room Service Staff: Thank you for calling Room Service. Have a great day.

    *If cash*

    Guest: Cash please.

    Room Service Staff: Okay maam/sir. May I know the denomination of your cash?

    Guest: P500

    Room Service Staff: Alright maam. I’ll have your bill and change ready for u. Your order will be ready in

    about 15-20 mins. Is there anything else I could assist you with sir/maam?

    Guest: No that’s everything.

    Room Service Staff: Thank you for calling Room Service. Have a great day.

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