Professional Documents
Culture Documents
Making and Taking a reservation expressions Receiving a client at the restaurant expressions
Receptionist: Good morning/ good evening. La Perla Host/Hostess: Good morning/ good evening. Welcome to La
restaurant perla Restaurant! Do you have a reservation?
Client: Hi, I would like to make a dinner reservation. Client: Yes, I do.
Receptionist: Of course, what evening will you be joining us Host/Hostess: Would you mind give me your full name,
on? please?
Client: We will need the reservation for Tuesday night. Client: Of course. The reservation is under the name of Josh
Receptionist: What time would you like the reservation for? Glassman.
Client: We would prefer 7:00 or 7:30. Host/Hostess: Ok, Mr. Glassman. I can see that your
Receptionist: How many people will you need the reservation is for an outdoor table.
reservation for? / How many guests will be in your party? Client: Yes.
Client: 4 people Host/Hostess: How many are in your party?
Receptionist: Would you like to have your table indoors or Client: we are 4 people.
outdoors? Host/Hostess: ok, sir. It´s going to be 10 minutes wait.
Client: outdoors is fine. Would you mind waiting in our bar?
Receptionist: Perfect, I can seat you at 7:30 on Tuesday, if Client: Sure.
you would kindly give me your full name.
After 10 minutes.
Client: Thank you, my full name is Josh Glassman.
Host/Hostess: your table is ready Sir!. Please follow me.
Receptionist: Ok. Your reservation is settled. See you at
Client: OK. thank you.
7:30 this Tuesday. Please remember you should have to be
15 minutes in advance in our restaurant.
Bonus line: Sorry. We do not have a table available for that
Client: Thank you so much. I appreciate your help.
time/day. Would you like me to make the reservation for
Receptionist: you are welcome Mr. Glassman.
another time or day?
EXPRESSIONS FOR A HOST/ HOSTESS / RECEPTIONIST/ CASHIER AT THE RESTAURANT
Co-Teachers: Kellin Puello, Shuna Goodwin, Arojah Fergunson
CASHIER: Welcome to the Ice Cream Parlor, my name is Brenda, how can I help you?
CLIENT: What is your most popular ice cream?
CASHIER: The most popular is Passion Fruit, but I prefer the Chocolate.
CLIENT: Ok, can I try both flavors?
CASHIER: Yes, you can try them.
CLIENT: I prefer the Chocolate.
CASHIER: Cone or Cup?
CLIENT: Cup.
CASHIER: Which size do you prefer?
CLIENT: The small cup.
CASHIER: Great, one small cup of Chocolate Ice Cream. That is $8,000 Pesos (eight thousand pesos)
CLIENT GIVES CASH TO CASHIER
CASHIER: Thank you, have a great day!