Table of Contents

Task 1..........................................................................................................................................................2
Question 1...............................................................................................................................................2
Question 2...............................................................................................................................................3
Question 3...............................................................................................................................................4
Task 2..........................................................................................................................................................5
Question 1...............................................................................................................................................5
Question 2...............................................................................................................................................5
Task 3..........................................................................................................................................................6
Question 1...............................................................................................................................................6
Question 2...............................................................................................................................................7
References...................................................................................................................................................8
Task 1
Question 1
The seven basic steps in decision making: 1. Identify the problem 2. Problem analysis 3 options
4. Select the best type of options, the implementation of decision 5 6. Monitoring 7. Monitoring
and feedback. The choice of alternative action of two or more selected measurements. I can say
that an activity choices. (Robbins, 2011)

The carrier is selected by the suppliers of A & C

Seven stages of decision-making: the identification of the application

1. Define the problem or opportunity: The first step is to identify the problem or opportunity that
may be useful.

There is really a difference for our customers?

How to solve this problem, and to realize this opportunity?

2. Collection of data:

What is important and what is relevant for the decision?

What you should know before you make a decision, or to help you make the right?

Who knows who can help, that is the power and influence to do this (or stop)?

3. Analysis of the situation:

What other measures methods are available?

What are the different interpretations of the data is possible?

4. Development opportunities

Create different possible options.

Be creative and positive.

Ask questions "what if".

How do you want the status of that?

5. Options Assessment

What criteria should be used to evaluate?

to assess the feasibility, acceptability and feasibility.

What is the best way to reach your goals?

6 Select the desired options

Discover the temporary favorable option for any negative consequences in the future.

What problems it creates?

What are the risks of this decision?

7 Decision

Develop a plan to implement the decision.

Are resources for its implementation?

This decision is adopted and supported by colleagues?

This establishes that the work of the decision?

Question 2
Programmed decisions: Programmed decisions are routine, repetitive, and the organization
usually develops in a unique way. programmed decision will determine whether the product will
be on store shelves. Because this type of routine behavior, repetitive, standard values are usually
decisions in accordance with the guidelines established treatment guidelines. (Koontz, 2011)

Un-programmed decisions: No decisions are generally intended to force decisions that are
generally less structured than the proposed resolutions.
5 items Decision:

Policy

It is supposed to work

related options

alternative classification

choice

Rule:

The steps in the decision-making process described in this model:

An existing problem

A list of possible options to solve the problem

Choosing the best of these options.

It performs the selected option.

Gather information about whether the execution is to solve the problems identified.

Question 3
Rational decision making requires creativity: the ability to develop new and useful ideas. The
different plans than before, but depending on the problem or opportunity is presented. Since
creativity is important for decision-making? It allows you to make the decision to evaluate and
understand the problem in more detail, including seeing the problems that others do not see. But
the most obvious value of creativity to help decision makers identify all feasible alternatives.
(Koontz, 2011)

Most people in the creative potential that can be used when faced with the decision of the
problem. But to make this opportunity a reality, you can get a psychological stop for most of us
to come and learn to think of another problem. Creative: The ability to produce new and useful
idea. Since most people will be at least moderately creative, which may individuals and
organizations to stimulate the creativity of the employees? The best answer to this question lies
in the model of the three components of creativity based on an extensive study of materials. This
model suggests that require significant individual creativity, creative thinking and internal
motivation. Studies confirm that higher levels of all three components, the higher their high
creativity. Professionalism is the basis for all creative work. Dali in art and knowledge of
physics, Einstein conditions for their creative contributions to their fields. And do not expect
someone with little programming knowledge is extremely beings software engineer. Creative
potential increases when people with skills, knowledge, skills and experience of similar activities
in the areas.

Task 2
Question 1
The organization's recruitment process for identifying lead someone to the point where the
application forms for the post came to the organization. The choice then becomes a process of
selection of candidates for suitable candidates for the post. a set of procedures to ensure that the
dominant skills, knowledge and attitudes needed to contribute to achieving the objectives of the
organization of education. Hiring people to fill certain positions within a company can be done
through internal recruitment company itself or outside people outside recruitment. Identification
and evaluation of job demands: recruiting classes offer an opportunity to adapt the skills of
workers with the initiatives and goals, as well as departments and individual development. The
need for planning and proper evaluation is required to hire the right person for this role, and the
team. The need to develop a job description: The essence of the job description of a successful
process of recruitment. Used to develop interview questions, interview questions and reviews,
check references.

Question 2
Develop a recruitment plan: Every situation requires the department approved a documented
recruitment plan. A carefully constructed strategy to attract piece recruitment and recruit the
most qualified candidates and helps to ensure the pool seekers, including women and
underrepresented groups, including veterans and the disabled.

The choice of the selection committee: to requests for interview and evaluate the final exam in
order to minimize the risk of more people to personal bias, the selection committee was formed.
The recruiter determines the members that are direct and indirect interaction with the candidate
as part of the project.
After the implementation of the location and admission Plan: new full job description, the
position is then displayed on the UCR ATS career site. We must do everything to ensure the
accuracy of the project description and text. He may not be able to change data in one place at
the same time it seems that may affect the number of applicants.

Consider the candidates and draw up a short list: If the posted position, applicants can submit
their applications to the UCR Office applications. Applicants fill out an online application at any
time (resume and cover letter is not required). It is considered to be "marked" or "interest" of the
candidates.

Task 3
Question 1
The budget is a key system elements and therefore an integral part of effective management.
However, it is always useful to consider the advantages and disadvantages.

Benefits of budgets:

1 is an integral part of the process, the exact budget plans going forward. The official budget
process, the time limits for the operators to pay companies to divert attention from work every
day and focus on the implementation of the budget. (Borges, 2015)

2. Budget promote the basic principles of communication and coordination. It is considered as a

proof of the application, but the process will be the official selling feature to talk about running a
business and / or customer service.

3. Budget for guidance.

4 Based on the evaluation of the performance of the budget. They are part of the review process
and control objectives and achieving agreed that attention should be paid to performance.
Therefore, the share of the budget is as important as the leaders actually encourage companies to
achieve the goal, it was agreed that the agreed parameters.

5. Historically, it was argued that the budget can be used to determine the total cost and
significant cost savings. This may be true, but the point is that the budget control system keeps
the body healthy, fabrics and an important basis for decision-making being constructed.

Question 2
Customer focus

This specification needs of customers and customer service: the company must understand that
in order to satisfy customers and their needs. If possible, you should strive to exceed customer
expectations. Benefits can identify new opportunities for customers through increased customer
loyalty, increase revenue and streamline processes for customer satisfaction.

Driving force

This applies to the organization's management: The company must be defined and employees
must actively participate in this goal clear goals. The advantage of this focus on employee
engagement and foster growth: studies show that employees are kept "in the loop" of the
entrepreneurial vision are likely to be more effective. One of the observations of the workers
complained about the lack of communication; This principle seeks to correct this. (Robbins,
2011)

People

This principle recognizes that the organization is not without its staff and its potential to be used
in the overall strength of the company's success. The advantages of this principle, motivated
employees and increased innovation. When people feel that their skills are used, they are more
likely to work potential and ideas. This principle also emphasizes that it is important that
employees are responsible for their actions, which is a greater sense of responsibility.

Thought process

Process efficiency and approaches to understand that the proper procedures to speed up
operations. The main advantage of this solution, in addition to efficiency, cost reduction due to
the efficient use of resources, better and more consistent results and specific improvements.

System
This means that many processes that work together as a system, resulting in increased efficiency.
When implemented, this principle allows a business to focus on the processes that are critical to
success and further harmonize procedures for better performance. This process promotes a better
understanding of the relationship between different business elements.

References
• William G. Bill Borges (2015), Principles of Management, 1st Edition, SJ Learning.
• Griffin, R.W. (2012), Management, 11th Edition, South Western Cengage Learning.
• Steven P. Robbins & Mary Coulter (2011), Management, 8th Edition, Prentice Hall
Inc.
• Koontz (2011), Management, 11th Edition, McGraw Hill.
• Hannagan T., (2010), Management: Concepts and Practices, 5th Edition, Pearson.