MG 6851 - PRINCIPLES OF MANAGEMENT

UNIT I: INTRODUCTION TO MANAGEMENT AND ORGANIZATIONS

Definition of Management – Science or Art – Manager Vs Entrepreneur - types of managers

managerial roles and skills – Evolution of Management – Scientific, human relations , system and
contingency approaches – Types of Business organization - Sole proprietorship, partnership,
company-public and private sector enterprises - Organization culture and Environment – Current
trends and issues in Management.

PART – A
1 Define Management. Nov/Dec2012,14
May/Jun 2011
2 Name the different levels of Management. May/Jun 2012
3 What are the functions performed by a low level manager? Nov/Dec 2013
4 Specify the functions of Management. Nov/Dec 2012
(OR) Nov/Dec 2011
What are the various functions of Management? Nov/Dec 2016
(OR)
What are the functions of a Manager?
5 What is scientific management? Nov/Dec 2011, 2015
(OR) May/Jun 2015
Define ‘Scientific management’. Nov/Dec 2015
(OR)
Who is the father of scientific management
6 What are the roles of a manager has to perform? May/Jun 2014
(OR) May/Jun 2011
Mention the role of managers. (any two) May/Jun 2015
(OR)
What is the basic role of managers?
7 Who is known as father of modern operations management theory? May/Jun 2012
8 What is the necessity of Organization? Nov/Dec 2013
9 Distinguish between Administration and Management. May/Jun2014,
Nov/Dec2014,15
10 Define Administration. May/Jun 2013
11 What is Globalization? May/Jun 2013
12 Specify the effects of globalization.
13 What is Multinational Corporation (MNC)? May/Jun 2010
14 Define Joint sector unit. Nov/Dec 2009,
May/Jun 2010
15 What is meant by Esprit define crops? May/Jun 2009
16 What is a social responsibility? May/Jun 2004
(OR) May/June 2016
Define Corporate Social Responsibility. Give an example
17 State any four managerial skills. May/June 2016
18 Give the current trend in Management Nov/Dec 2016
 PART – B
1 Explain the evolution of management thought by different experts (16 May/Jun 2014
in management. )
(OR)
Describe about the evolution of management thought. May/Jun 2011
(OR) (16
Discuss in detail the evolution of management ) Nov/Dec 2016

(16
)
2 Discuss Henry Fayol’s principle of management. (16 May/Jun 2013
(OR) )
State and explain the important contributions of Taylor and Fayol May/Jun 2012,
in the field of management thoughts. (16 Nov/Dec 2014
(OR) )
Explain in detail Henry Fayol’s Contribution towards classical Nov/Dec 2011,
approach towards management. May/Jun 2015
(16
)
3 Discuss the role of manager. (8) May/Jun 2012
Describe the important functions of management. (8) May/Jun 2012
(OR)
Explain the system based approach towards the management. (8) Nov/Dec 2011
(OR)
What are the different functions of managers? Describe each of (16 May/June 2016
them in detail. )
4 Discuss the trends and challenges of management in global (16 May/Jun 2013
scenario. )
(OR)
Discuss the management functions as related to trends and May/Jun 2014
challenges in management of global scenario. (16
(OR) )
With illustrations, discuss the various challenges and trends of May/June 2016
management in the current modern scenario.
(OR) (16
Enumerate the trends and challenges of management in the ) Nov/Dec 2012
globalised era.

(16
)
5 Discuss the scope and nature of management. (8) Nov/Dec 2012,15
6 Explain the salient features of neo-classical theory of management (16 Nov/Dec 2013
with the human relations approach and behavioral science )
approach.
7 What are the environmental factors that affect business? Explain. (8) Nov/Dec 2012,15
8 Discuss the relative importance of each type of the skills to lower, (8) May/Jun 2015
middle and upper level managers.
9 Describe the motion study as used by the Gilbreths. (8) May/Jun 2015
10 With suitable examples explain the various types of business (16 Nov/Dec 2015
organizations. )
(OR)
 Explain in detail about the different types of business organization. Nov/Dec 2016
(16
)

UNIT II: PLANNING

Nature and purpose of planning – planning process – types of planning – objectives – setting
objectives – policies – Planning premises – Strategic Management – Planning Tools and
Techniques – Decision making steps and process.

PART – A
1 Define planning. May/Jun 2004,
Nov/Dec 2008
2 What are the objectives of planning? Nov/Dec2013,
(OR) May/Jun 2013
What is the main purpose of planning? May/Jun 2015
3 List the different types of plans Nov/Dec 2012
(OR) May/Jun 2012
List the different types of planning.
4 State any four limitations of planning.
5 What are the advantages of planning? Nov/Dec 2008
6 Define Planning premises. Nov/Dec 2015
7 Define MBO. Give an example. May/Jun2011,
(OR) May/Jun 2012,
Define MBO. May/June 2016
Nov/Dec 2016
8 Explain the term decision and decision making. May/Jun 2004,
Nov/Dec 2006
9 Mention any two features of decision making. May/Jun 2011
10 List the steps in the decision making process. Nov/Dec 2013
11 What are programmed decisions? Nov/Dec 2013
12 List down the decision making under different conditions.
13 Define strategy. Nov/Dec 2012
14 What is strategic planning? Give an example. May/Jun 2014
15 What do you mean by policy? Give an example. May/Jun 2014
(OR) Nov/Dec 2016
What is meant by policies?
16 Name any four quantitative forecasting techniques. May/Jun 2013
17 Distinguish strategic planning and tactical planning. May/Jun 2015
18 What is the difference between strategy and policy Nov/Dec 2015
19 Define corporate planning. Nov/Dec 2014
20 Write short notes on policy making. Nov/Dec 2014
21 Define DSS. May/June 2016

PART – B
1 Explain the importance of planning and steps involved in planning (16) May/Jun 2014
process.
(OR)
What are the steps in the planning process? (16) May/Jun 2011
(OR) Nov/Dec 2015
Define planning. Explain the steps involved in the planning process. (16) Nov/Dec 2012,14
(OR)
Explain the steps in the planning process. (16) Nov/Dec 2013,15
(OR)
Describe the different steps involved in Planning with suitable (16) May/June 2016
examples.
(OR)
Discuss in detail about the classification of planning practices (16) Nov/Dec 2016
2 Explain the principle of planning. (8) May/Jun 2012
Mention any four advantages and four limitations of planning. (8) May/Jun 2011
Elaborate the different types of organizational plans. (10) May/Jun 2015
3 Define strategic planning. What are the steps involved in strategic (16) May/Jun 2013
planning.
(OR)
Discuss some of the tools for developing organizational stratergies. (10) May/Jun 2015
(OR)
Write short notes on (i) Types of strategies. (8) Nov/Dec 2015
(OR)
What are strategies and policies? How can strategies be (16) May/June 2016
implemented effectively? Discuss
4 With the help of block diagram, explain the process of management (16) May/Jun 2012,
by Objectives (MBO). Nov/Dec 2014
(OR)
Write short notes on Management by objectives. (8) Nov/Dec 2012,15
(OR)
What do you understand by Management by Objectives (MBO)? (6) May/Jun 2015
What are its advantages and limitations?

5 Explain the decision making process. Also discuss how decision (16) May/Jun 2014
making under different conditions are made.
(OR)
State and explain the common steps involved in a typical managerial (16) May/Jun 2011
decision making process.
(OR)
Discuss the types and steps involved in the decision making process. (8) Nov/Dec 2011
 (OR)
Explain the steps involved in Decision making process. (6) May/Jun 2015
(OR)
Explain briefly about the decision making steps and processes (16) Nov/Dec 2016
6 Describe the steps in rational decision making. (8) May/Jun 2004
7 Describe the various types of decision. (8) May/Jun 2012

UNIT III: ORGANIZING

Nature and purpose – Formal and informal organization – organization chart – organization
structure – types – Line and staff authority
PART– departmentalization
-A – delegation of authority –
centralization and decentralization – JobPARTDesign
- B - Human Resource Management – HR
Planning, Recruitment, selection, Training
UNIT and Development, Performance Management ,
IV: DIRECTING
Career planning and management.

1 What is functional Departmentation? May/Jun 2012

(OR) Nov/Dec 2016
Define “Departmentation”.
2 Define the term scalar chain. May/Jun 2010
3 What are the differences between formal and informal Nov/Dec 2013
communication?
4 Define span of control. May/Jun 2014
5 List down the different types of training. May/Jun 2014
6 Define organizing. May/Jun2013,
May/Jun 2011
7 What are the advantages of decentralization? May/Jun 2013
8 What is decentralization? Nov/Dec 2012
9 What are the sources of recruitment? Nov/Dec 2012
10 Mention any two merits of performance appraisal. May/Jun 2011
(OR) Nov/Dec 2016
What is meant by performance appraisal?
11 What is division of labour? Nov/Dec 2011
12 Define the term functional authority. Nov/Dec 2011
13 Enumerate the advantages of functional organization. May/Jun 2005
14 What do you understand by effective span of organizing? Nov/Dec 2005
15 Define Authority. Nov/Dec 2014
16 What is meant by Delegation? May/Jun 2012,
Nov/Dec 2015
17 What do you understand by assessment centers? May/Jun 2015
18 Give an example of how functional authority works in an May/Jun 2015
organization.
19 What are the limitations of line and staff authority? Nov/Dec 2015
20 What is staffing ? Nov/Dec 2014
21 State the principle of span management May/June 2016
22 Define the process of decentralization. Give an example May/June 2016
 PART - B

1 Explain the difference between line and staff organization with (16) May/Jun 2014
an examples. Discuss its merits and demerits.
(OR)
Explain the line organization with a neat sketch. (8) May/Jun 2012
(OR)
Explain line and functional organizational structures with their (16) Nov/Dec 2013
advantages and limitations.
2 Distinguish between formal and informal organization. (8) May/Jun 2012
(OR)
Mention the factors which are responsible for the emergence of (8) May/Jun 2011
informal organizations.
(OR)
Compare formal and informal organization. (6) May/Jun 2015
3 Explain the process involved in selecting and recruiting a (16) May/Jun 2014
graduate trainee in organization.
(OR)
Discuss the steps involved in providing appropriate human (16) Nov/Dec 2011
resource.
(OR)
Elucidate the steps in selection process. (16) Nov/Dec 2012,14
(OR)
State and explain the basic steps involved in a typical selection (16) May/Jun 2011
procedure.
4 Explain the concept of decentralization. (8) May/Jun 2012
5 Explain any four methods of performance appraisal. (16) Nov/Dec 2012,15
(OR)
Explain the importance of performance appraisal. (8) May/Jun 2012
(OR)
What is performance appraisal? Describe any two methods of (16) May/June 2016
performance appraisal
6 What is meant by Departmentation? Explain the needs and (16) May/Jun 2013,
importance of departmentation. Nov/Dec 2014
(OR)
Explain briefly about the various types of departmentation. (16) Nov/Dec 2016
7 What is span of control? (4) Nov/Dec 2013
Explain the factors which influence the span of control. (12) Nov/Dec 2013,15
(OR)
Define span of management? Explain the factors which (16) May/Jun 2013
influence the effective span of management.
(OR)
Write a note on the different factors influencing Span of (16) May/June 2016
Management. Explain with real life examples
8 Describe a case in which matrix organization structure will be (10) May/Jun 2015
effective. Also discuss the advantages and limitations of matrix
organization.
9 “Delegation is the ability to get result through others” – Discuss. (8) May/Jun 2015
Explain the steps and guidelines to be followed while delegating
 authority.
10 Explain the various methods of training. (8) May/Jun 2015
11 Discuss the types of Centralization. (8) Nov/Dec 2016
12 Explain about the organization culture. (8) Nov/Dec 2016

UNIT IV: DIRECTING

Foundations of individual and group behaviour – motivation – motivation theories –

motivational techniques – job satisfaction – job enrichment – leadership – types and theories
of leadership – communication – process of communication – barrier in communication –
effective communication – communication and IT.
PART – A
1 Mention the elements of directing. May/Jun 2012
2 List the components of communication process. May/Jun 2012,
Nov/Dec 2014
3 Define effective communication. May/Jun 2007
4 Define noise in communication. May/Jun 2008
5 What is non-verbal communication? Nov/Dec 2011
6 What are the limitations of matrix organization structure? Nov/Dec 2013
7 Who is leader? Nov/Dec 2012
8 Mention any two leadership qualities. Nov/Dec 2005
9 What are the different types of management strategies involved in May/Jun 2013
leadership?
10 Distinguish between creativity and innovation. May/Jun 2014
11 Define Motivation. May/Jun 2014,
May/Jun 2011,
Nov/Dec 2012
12 Distinguish motivation and hygiene factors. Nov/Dec 2009
13 What is meant by Brainstorming? May/Jun 2013
14 What is organizational culture? May/Jun 2011
Nov/Dec 2015
15 Define job enlargement. Nov/Dec 2011,
May/Jun 2015
16 List the steps involved in directing Nov/Dec 2013
17 How does leadership differ from management. May/Jun 2015
18 Name any four leadership styles. Nov/Dec 2015
19 Write short notes on laissez faise leader. Nov/Dec 2014
20 State the different psychological needs. May/June 2016
21 Mention some communication barriers. May/June 2016
22 What are the elements in the Maslow’s hierarchy of needs? Nov/Dec 2016
23 What is effective communication? Nov/Dec 2016
 PART – B

1 What are the basic leadership style? Explain them critically. (8) May/Jun 2011
What are the essential qualities of a good leader? (8) Nov/Dec 2012
Discuss the obstacles to the leader flexibility and leader styles based (8) May/Jun 2015
on them.
(OR)
What are the different ingredients of leadership? Explain them in (16) May/June 2016
detail
(OR)
Explain the various types of leadership with its different styles (16) Nov/Dec 2016
2 What is organizational culture? Explain the types of organizational (16) May/Jun 2013
culture.
(OR)
Discuss on the components of organizational culture. (8) May/Jun 2011
3 Discuss the Maslow’s need hierarchy theory. Compare and discuss (16) May/Jun 2013
the Maslow’s and Herzberg’s theory of motivation.
(OR)
Does motivation important for organization development / (16) Nov/Dec 2011,
achievement? Justify your answer with Maslow’s hierarchy of May/Jun 2015
needs.
4 Explain porter and Lawler theory of motivation and adoms equity (16) Nov/Dec 2013
theory of motivation.
5 Explain any two theories of motivation in detail. (16) Nov/Dec 2012,15
(OR)
Name the motivation theories. Explain any two of them. (8) May/Jun 2011
(OR)
Explain different the motivation theories and also discuss how it is (16) May/Jun 2014,
useful in leadership of an organization. Nov/Dec 2014
(OR)
Discuss the different theories of motivation. (16) May/Jun 2012
(OR)
Describe the expectancy theories of motivation. What are their (16) May/June 2016
implications in real life scenario?
(OR)
Difference between motivation and satisfaction (8) Nov/Dec 2016
6 What are barriers of effective communication? Explain the different (16) May/Jun 2014
types of communication.
(OR)
Define communication. What are the barriers to effective (16) Nov/Dec 2012,15
communication?
(OR)
What are the various barriers to communication? How will you (12) May/Jun 2012,
overcome those barriers? Nov/Dec 2014
(OR)
Explain the process of communication and also explain barriers to (16) Nov/Dec 2013
effective communication.
(OR)
Discuss the barriers of effective interpersonal communication. (8) Nov/Dec 2011
(OR)
 Explain the importance of communication. (4) May/Jun 2012
(OR) (8)
Explain the types of formal organizational communications. May/Jun 2015
(OR) (8)
Explain the different barriers and breakdowns of communication Nov/Dec 2016
process
7 Explain managing culture diversity. (16)

UNIT V: CONTROLLING

System and process of controlling – budgetary and non-budgetary control techniques – use of
computers and IT in Management control – Productivity problems and management – control
and performance – direct and preventive control – reporting.

PART – A
1 List the four types of control. May/Jun 2013
(OR) Nov/Dec 2011,
List the basic types of control. May/Jun 2015
2 Define preventive control. May/Jun 2012
3 What is meant by budget? May/Jun 2012
4 What are the different types of budget? May/Jun 2014
5 What are the three potential pitfalls of budgets? Nov/Dec 2011,
May/Jun 2015
6 Define budgetary and non budgetary control. Nov/Dec 2012
(OR)
Define the terms budget and Non budgetary control.
7 Mention any two advantages of budgetary control system. May/Jun 2011
8 What are the various types of functional budgets? Nov/Dec 2007
9 What do you understand by flexi-budgets? Nov/Dec 2009,
May/Jun 2010
10 What is Zero base budgeting? May/Jun 2009
Nov/Dec 2015
11 Define productivity. List the types of productivity. May/Jun 2014
12 What are the benefits of increasing productivity for workers? May/Jun 2010
13 Define IMS. May/Jun 2013
14 What is quality control? May/Jun 2011,
Nov/Dec 2012,15
15 What is a Critical point control? May/Jun 2009
16 Define purchase control. Nov/Dec 2014
17 What are the budgetary controls? Nov/Dec 2014
18 When do you require PERT May/June 2016
19 Define budgeting. Give examples. May/June 2016
20 What are the uses of computers in management control? Nov/Dec 2016
21 Discuss the productivity problems in a management. Nov/Dec 2016
 PART - B
1 Explain the concept and process of controlling. (8) Nov/Dec 2012,15
(OR)
What are the Steps involved in the process of controlling. (8) May/Jun 2011,
Nov/Dec 2014
Write a note on the different types of control. (8) Nov/Dec 2012,15
Explain the relationship between controlling and overall (10) May/Jun 2015
management. Discuss the steps in controlling process.
2 Explain any four non-budgetary control techniques with suitable (16) Nov/Dec 2013,14,15
examples.
(OR)
Give an account of some popular non budgetary control (16) May/Jun 2012
techniques, with a special reference to break even analysis and
ratio analysis.
(OR)
Give an account of some popular non budgetary control (8) May/Jun 2011
techniques.
(OR)
What are the different non-budgetary methods of control? (16) May/June 2016
Describe each of them.
3 What is budgetary control? Explain in details the different (16) May/Jun 2014 ,
technique to control budget. Nov/Dec 2014
(OR)
Explain the steps involved in the implementation of budgetary (16) May/Jun 2013
control.
4 Discuss in detail about the budgetary and non-budgetary control (16) Nov/Dec 2016
techniques
5 Explain the steps involved in the quality control process with (16) Nov/Dec 2013
advantages and disadvantages.
6 Explain the following:
Purchase control. (5) May/Jun 2014
Maintenance control. (5) May/Jun 2014
What are the effective steps for direct control and preventive (6) May/Jun 2005
control.
7 Define productivity and identify the problems involved in (8) May/Jun 2011
measuring the productivity of knowledge workers.
What are the basic steps in planning the system in operations (8) May/Jun 2011
management?
8 Describe the potential barriers to successful controlling. (6) May/Jun 2015
9 Discuss briefly about (i) Break event analysis and (ii) budget as (8) May/Jun 2015
 tools for organizational control. (8)
10 Describe the principle of preventive control? What are the (16) May/June 2016
advantages associated with preventive control
11 Impact of IT in management concepts – Discuss (16) Nov/Dec 2016