Chapter II

REVIEW OF RELATED LITERATURE

This chapter contains the gathered researches from different sources.

These studies will be used as a guide and support to our research.

A. Related Literature

Concept Review

According to Salazar (2007) different hardware system or electronics

devices usually face application fault as well as hardware fault. This kind of

application formally applies to determine the problems in a computer system. It

emphasizes the defects of any automated system and then consulting with an

intelligent database, diagnosis, and advices for probable refinement.

In addition, Akinnola (2012) stated troubleshooting a computer is also

deeply derived from computer viruses, maintenance of computer, and hardware

and software of the computer system. This kind of system was made to easily

cater the solution of the troubleshooting performed on the computer system.

B. Related Studies

Foreign Study

Wany (2004) “Automatic misconfiguration troubleshooting with peer

pressure”. Stated that it presents statistics sample of machines to diagnose

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cause of misconfigurations on a sick machine. This requires manual to identify

unhealthy machine in diagnosing misconfiguration.

Gog (2013) stated that the result in the investigation studied worked

examples have a better performance in working with electrical circuits with less

time and mental effort during training and test.

Moreover, to avoid hardware failure and board-level troubleshooting is

presented. The benefits and risks of doing your own computer maintenance are

described. The paper discusses major causes of computer failures and how to

prevent them.

Bach (2003) “Troubleshooting Risk-Based Testing”, stated the four

common problem solutions on his study. Risk-based testing is a skill. It is difficult

to know the ways that an item may come up short, decide how vital the

disappointments would be in the event that they happened, and afterward create

and execute tests to find whether the item undoubtedly flops in those ways. This

procedure is significantly more troublesome when drilled in the run of the mill

improvement condition, with its weight of looming due dates, nonattendance of

finish data, and nearness of distinctive conclusions about what could turn out

badly in the item. In any case, it's an ability worth learning. Focusing on chance

spotlights testing on that which is regularly the centre mission of testing: finding

critical issues quick.

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Uma (2013) stated that there are significant relationship between training

and high productivity at work that training is the process of enhancing skills,

capabilities and knowledge of employees for doing particular job.

Trucano (2005) stated on his study the impact of ICTs on learning &

achievement of the students in their education; impact on student achievement

and impact on student motivation.

Stackpole (2008) “Health hazards for IT workers -- how that desk job

wears your body down” stated the pains and risks when tethering yourself 24/7 to

technology.

UMC WebTeam (2007) “Computer Operators' Risk Factors” stated many

activities and work activities can cause minor a aches and pains that we as a

whole experiences with some time. For the individuals who invest a lot of energy

working with PC workstations, in any case, three variables have been recognized

as adding to ergonomically related issues.

Simutech (2015) “Electrical Troubleshooting Safely and the Shock

Hazard” stated that Electrical troubleshooting can be hazardous. Every year

electrical work-related accidents cause hundreds of fatalities and thousands of

serious injuries. You will develop a safe and responsible approach by learning

about the dangers involved with electrical troubleshooting, including the two main

safety hazards, shocks and arc flash, as well as the best ways to avoid them.

Transforming Technologies (2018) “ESD Problem Solving” stated that

Electro-Static Discharge is a main problem pretty much everybody manages.

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Regardless of whether it originates from snatching an entryway handle or

shaking hands with somebody, this bounce of power happens all around. In any

case, it is essential that ESD does not happen in specific spots, particularly in

regions overwhelming on hardware and materials defenceless to such a charge.

Any little measure of power sent through one of these gadgets can short out and

totally devastate a huge number of dollars’ worth of hardware in a split second.

Thus, regardless of whether you run a little PC task or a multi-million dollar

partnership, you have to know how to perform legitimate ESD critical thinking.

This guarantees you keep away from ESD and right it on the spot.

Williams (2018) “Top Ten Hazards for Computers in Industry” stated that

incorrect guidance in using their machine could lead to risk and not surprisingly

that computer systems are faulty when you accidentally do which is unnecessary.

Betts (2016) “8 PC Maintenance Mistakes That Kill Your Hardware

Lifespan” stated that computer related problems cannot be avoided yet it can be

prepared. He shows the problems and proper ways to make your computer run

smoothly and last longer.

Boss (2013) “Hardware Threats” stated that hardware problems is

common. Problems may erratically and damage your system unit. In his study he

stated the threats and the possible answer to it.

Local Study

Dedrick (2001) stated that traditional ICT services include software and

applications development, network engineering and maintenance, call centres,

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medical and legal transcription, animation, and various forms of business

process outsourcing CBPOL. The demand for these kinds of services is expected

to continue as the future generation provides these services will have significant

impacts on both users and suppliers worldwide.

In addition, Suarez (2017) stated that the primary evaluation of abilities of

students in the Philippines studying Information and Communication Technology

courses demonstrated that more than 50% of the individuals who took the test

need essential section level programming aptitudes that meet all inclusive

adequate standards.