GoStore Training Deck

Merchant Online Solution

Agenda:
● Business Info of GoStore
● Registration Process
● Input Catalogue in Moka POS
● Communication after Registration
● FAQ
● Q&A
 The Rise of E-Commerce Platform
COVID19 has forced people to use digital platform to fulfill their daily needs safely. That’s why it is paramount for
merchants to expand their offline business online. These are merchants’ needs to be able to do so:

✓Online channel ✓ Fast and easy ✓Ability to accept ✓An integrated ✓Ability to record
Presence set up for products various payment delivery service sales transaction
online display methods online and manage
inventory in
real-time

There is 350% increase of MSME online sales

during pandemic
 Introducing

“An online storefront by Gojek, in

collaboration with Facebook, *Google, and
Instagram, to increase your revenue”

*for MVP release, Google Integration won’t be available

Combining the Best Business
Tools from Gojek

End-to-end Online
Experience

Catalogue management Accept all kind of Last-mile fulfillment

& reporting payments
Leveraging Strategic Partnerships with
Facebook, Instagram & Google

Higher
Discoverability

Get a chance to be found by 183.8 Get a chance to be found by 73.8 Tap and engage to the interested
million of Facebook user in million of Instagram user in buyer from Google Shopping
Indonesia Indonesia
Browse from Merchant Brand Homepage
1a. Customer open Brand
Page on web browser and 2a. Opens Outlet Page on web 2b. Customer can search 2c. Customer can filter
choose desired outlet browser specific item keyword products by category
Add to Cart via Product Detail
4. Opens product 5. Item successfully added to 6. View Cart page
details and click Add Cart
to Cart
Checkout & Payment

10. Customer finish their order, select shipping method, and ready to proceed to payment
Card Payment
11. Opens Midtrans page, 12. Customer inputs credit card 13. Transaction is completed
customer can choose details
payment method
 View Order Status
14. Customer redirected 16b. Case when
15. Order status change to “On Delivery” after being 16a. Customer receive
to order status page after merchant has cancelled
picked up by driver the order, status is
payment successful the order
Delivered
Merchant Flow on Moka Android App (smartphone)

1. Merchant receives 2. Merchant chooses to 3a. Once order is processed and ready,
online order on POS accept or reject order merchant requests for courier pickup
Merchant Flow on Moka Android App (smartphone)

3b. System will ask merchant to confirm 3c. System will attempt looking for driver
request
Merchant Flow on Moka Android App (smartphone)

4. Once driver’s been found, merchant can view live

status from the POS system.
Merchant Flow on Moka Android App (smartphone)

4a. Once driver’s been found, merchant can view live status from the POS
system. Live status will update one by one depending on driver status
Merchant Flow on Moka Android App (smartphone)

4c. Once delivered, order is marked as complete

Why GoStore?

Create Your Own Sell Everywhere Easy Setup

Online Store

Get Discovered & Let Consumers Integrated with Payments

Transact Directly from Social Media and Logistics
Create Your Own Online Store

“Expand your brand and visibility through

your own GoStore website and reach
more customers online.”
Sell Everywhere
Manage one catalogue in Moka and sync it across your own GoStore website, Facebook Shops, Instagram
Shopping, and Google Shopping
Easy Setup

“Set up your website in minutes

with no technical skills required.”
Get Discovered & Let Consumers Transact
Directly from Social Media

“Your GoStore website is

automatically integrated with
Facebook, Instagram, and
Google. When your customer
discovers your post on
Instagram or a search on
Google, they can buy directly
via your GoStore website.

View post on Instagram Checkout on GoStore

Integrated with Payments and
Logistics

“Accept GoPay, credit cards, and bank transfer

from your customers online and send the items
quickly through instant logistic service by
GoSend.”
Why GoStore?
GoStore is a new online storefront by Gojek that enables you to sell on Facebook, Instagram, and Google and helps you reach millions of users

Create Online Store Instantly

Set up an online store that is already integrated with payment & delivery in minutes

Sell Everywhere

Sync your product catalog to Google, Facebook, and Instagram and manage in a single dashboard

Increase Sales

Turn window shoppers into paying customers & accept orders directly from various social media
 GoStore Features

Fields List of Features

Mobile-responsive Integration with Sell simultaneously on

Supports product
Sales online storefront with Facebook, Google, and multiple platform with
variation
instant builder Instagram centralized catalog

Integrated checkout
page with various Secure transaction
Operations payment method & guaranteed
Daily reporting Inventory tracking
instant delivery
GoStore relative to other online store model

Business Model Comparison

Business Model

GoStore Online Storefront Closed e-Commerce

• Easy set up
• Awareness builder:
Gostore, Facebook
Online Instagram, Google
Features • Custom Domain
• Promotion
• Ads analytics*

Offline
• Sync Inventory
• Offline POS

Partial