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1. The three key elements of motivation are intensity, direction, and persistence.

Intensity
refers to the hard work and dedication that is put in the motivation process. Direction is
referring to a clear channel of goals and objectives. Persistence refers to the ability of an
individual to stay put for long so that the goal is achieved. The three elements of motivation are
related to performance since it helps an individual to grow and develop trust of the employees
in the organization. The employees feel appreciated and work with enhanced enthusiasm which
leads to their better productivity and loyalty. It is often said that a motivated employee is a
productive employee.

2. McClelland's Human Motivation Theory states that every person has one of three main
driving motivators: the needs for achievement, affiliation, or power. These motivators are not
inherent; we develop them through our culture and life experiences.
Achievers like to solve problems and achieve goals. Those with a strong need for affiliation do
not like to stand out or take risk, and they value relationships above anything else. Those with a
strong power motivator like to control others and be in charge.

3. Values refer to the importance a person attaches to things or ideas that serves as guide to
action. They are made of a set of beliefs which they are learned as they grow through a process
of interpersonal identification such as modeling, communication of attitudes, unstated but
implied attitudes, and religion.

4. Attitudes are likely linked with perception, learning, emotions, and motivation. Attitudes also
form the basis for job satisfaction in the workplace. Attitudes are feelings and beliefs that
largely determine how employees will perceive their environment, commit themselves to
intended actions, and how they ultimately behave

5. Face-to - face is known to be the most effective communication since the sender and receiver are able
to see each other wherein it facilitates better knowledge sharing since both speakers and listeners are
able to see and perceive body language and facial expressions. Thus, presence of the barriers of
communication are less in a face-to-face communication situation than any other forms of
communication.
6. Language. In cases where individuals don't understand each other's language, communication
becomes difficult. Not using the terms that other people understand makes the conversation inefficient
and prevents the message from being transmitted.

Information Overload. People are likely to make errors when they are bogged down with too
much knowledge. Wherein message can be perceived as unclear because there is some delay
in processing or reacting to information.

Physical Separation. It becomes a barrier since both parties cannot see each other and cannot
view or see various body languages, which produces barriers to the effectiveness of the
message and how it's received or delivered.

Lack of Credibility of the Sender. Because it does not provide the sender the opportunity to
correct misimpressions about the message sent. People often choose to respond to a
persuasive message based not on the content but on their perception of the communicator.

7. Terminal values are the goals that a person would like to achieve in their lifetime. Examples
of terminal values are happiness, pleasure, freedom, equality, and love. Where in Instrumental
values are preferable modes of behavior or means of achieving the terminal values. Examples
of Instrumental values are ambition, honesty, independence, ambition, and a forgiving nature

8. Without communication, organizations cannot exist. Through communication organizations


can relate with its external environment which include customers, suppliers, competitors, and
the government. It basically provides the management with answers to questions related to
what motivates its workers to perform effectively, what products or services the customers want,
what products or services the suppliers are providing, and many others

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