Broadband Installation (Fixed Wireless) NC II

COMPETENCY-BASED
CURRICULUM
Sector:
INFORMATION AND COMMUNICATION TECHNOLOGY

Qualification:
FIXED WIRELESS BROADBAND INSTALLATION NC II

TECHNICAL EDUCATION AND SKILLS DEVELOPMENT
AUTHORITY
East Service Road, South Superhighway, Taguig City, Metro Manila
Article I.
TABLE OF CONTENTS
Page
A...COURSE DESIGN.........................................................................................1-5
B. MODULES OF INSTRUCTION....................................................................6-59
 BASIC COMPETENCIES................................................................................6
o Participating in workplace communication …………………................7-9
o Working in a team environment ………………................................10-12
o Practicing career professionalism .……………..............................13-16
o Practicing occupational health and safety procedures ..................17-21
 COMMON COMPETENCIES........................................................................22
o Applying quality standards .............................................................23-25
o Performing computer operations.....................................................26-31
 CORE COMPETENCIES..............................................................................32
o Installing mast and accessories .....................................................33-38
o Installing and laying out cables.......................................................39-46
o Installing and configuring CPE .......................................................47-55
o Rendering service excellence to customers ..................................56-59
COURSE DESIGN
COURSE TITLE : Fixed Wireless Broadband Installation NC II
NOMINAL DURATION : 96 Hours
COURSE DESCRIPTION :
This course is designed to enhance the knowledge, skills and attitudes of a

trainee/student on core competencies such as; Install Mast and Accessories, Install and
Lay Out Cables, Install and Configure CPE and Render Service Excellence to Customers in
accordance with the industry standards. It includes common competencies such as; Use
Hand Tools, Perform Mensuration and Calculation, Prepare and Interpret Technical
Drawing, Apply Quality Standards.
It also includes basic competencies such as; Participate in Workplace Communication,

Work in Team Environment, Practice Career Professionalism and Practice Occupational
Health and Safety Procedures.
TRAINEE ENTRY REQUIREMENTS:
The trainees who wish to enter the course should possess the following requirements:
 At least high school graduate with computer background

 Can communicate in oral and written language
 Can perform basic mathematical computations
 Must be physically and mentally fit to undergo training
This list does not include specific institutional requirements such as educational
attainment, appropriate work experience and others that may be required from the trainees
by the school or training center delivering the TVET program.
CBC Fixed Wireless Broadband Installation NC II -1-

COURSE STRUCTURE:
BASIC COMPETENCIES
(18 hours)
Units of Nominal
Module Title Learning Outcomes
Competency Duration
1. Participate in 1.1 Participating in1.1.1 Obtain and convey workplace 4 hours
workplace workplace information
communication communication 1.1.2 Complete relevant work-
related document
1.1.3 Participate in workplace
meeting and discussion
2. Work in a team 2.1 Working in a 2.1.1 Describe and identify team 4 hours
environment team role and responsibility
environment 2.1.2 Describe work as a team
member
3. Practice career 3.1 Practicing 3.1.1 Integrate personal objectives 4 hours
professionalism career with organizational goals.
professionalism 3.1.2 Set and meet work priorities.
3.1.3 Maintain professional growth
and development.
4. Practice 4.1 Practicing 4.1.1 Identify hazards and risks. 6 hours
occupational occupational 4.1.2 Evaluate hazards and risks.
health and health and 4.1.3 Control hazards and risks.
safety safety 4.1.4 Maintain occupational health
procedures procedure and safety awareness.
COMMON COMPETENCIES
(18 hours)
Units of Nominal
Competency Duration
1. Apply quality 1.1 Applying quality 1.1.1 Assess quality of received 8 hours
standards standards materials
1.1.2 Assess own work
1.1.3 Engage in quality
improvement
2. Perform 2.1 Performing 2.1.1 Plan and prepare for tasks 10 hours
computer computer to be undertaken
operations operations 2.1.2 Input data into computer
2.1.3 Access information using
computer
2.1.4 Produce output/datd using
computer system
2.1.5 Maintain computer
equipment and systems

CORE COMPETENCIES
(80 hours)
Units of Nominal
Competency Duration
1. Install Mast and 1.1. Installing Mast1.1.1. Read & interpret work 24 hours
Accessories and instructions as per plan
Accessories 1.1.2. Identify the tools,
equipment, testing devices,
& materials needed for
installation
1.1.3. Identify the PPE & OHS
policies & procedures
required for the installation
job
1.1.4. Install pole hardware,
accessories and cable
1.1.5. Conduct final inspection of
the installed pole hardware,
accessories and cable
2. Install and Lay 2.1. Installing and 2.1.1. Prepare necessary tools, 28 hours
Out Cables Laying Out equipment, materials and
Cables personal protective
equipment (PPE in line with
job requirements.
2.1.2. Set-up cable lay out and
installation equipment is set
up in accordance with
manufacturer's and job
requirements
2.1.3. Assess support structure as
safe for normal working
conditions and sound for
cable support
2.1.4. Secured cable permanently
to support structure in
accordance with standard
installation procedures
3. Install and 3.1. Installing and 3.1.1. Prepare cables and 20 hours
Configure CPE Configure CPE connectors in accordance
with standard industry
practices
3.1.2. Read and interpret
installation plan as per job
requirements
3.1.3. Install and configure
Customer Premise
Equipment (CPE)
3.1.4. Test and adjust CPE in
accordance with the
company’s installer manual
3.1.5. Demonstrated
professionalism and
Units of Nominal
Competency Duration
interpersonal skills in
dealing with subscriber
concerns
4. Render Service 4.1. Rendering 4.1.1. Determine and satisfy 8 hours
Excellence to Service customers’ needs
Customers Excellence to 4.1.2. Conduct effective & efficient
Customers customer interactions
4.1.3. Dealing with difficult &
emotional customers
ASSESSMENT METHODS (Institutional):
 Observation in workplace
 Demonstration
 Oral questioning
METHODOLOGIES:
 Lecture
 Discussion
 Demonstration
 Viewing multimedia
 Hands on practice

RESOURCES:
Recommended list of tools, equipment and materials required for a class size of 20
trainees for Fixed Wireless Broadband Installation NC II:
TOOLS EQUIPMENT MATERIAL

Qty. Description Qty. Description Qty. Description
Adjustable Computer w/ NIC
5 sets 5 sets 10 pcs Roofmount bracket
wrench Card
Radio
5 sets Blade cutter 5 sets 30 pcs Tex Screw , 3/16”
antenna/modem
Combination
5 sets 5 sets Internet Subscription 15 pcs Guy anchor
Pliers
5 sets Compass 20 sets Tables and chairs 10 pcs Hose clamp, No. 16
Diagonal
5 sets 1 set Projector 1 pc. Whiteboard
pliers
5 sets RJ-45 crimper 1 pc. Whiteboard 20 pcs. RJ 45 connectors
Extension
5 sets 20 sets Company manual
cord
5 sets Flash light 5 sets Safety harness
Standard
5 sets 5 sets Safety gloves
Screwdriver
5 sets Hammer 5 sets Safety goggles
Extension
1 pc
Ladder
5 sets Level
Long nose
5 sets
pliers
Combination
5 sets
wrenches
5 sets Toolbox
5 sets Vise grip
QUALIFICATION OF INSTRUCTORS/TRAINERS
Cable Television Installation NC II

Trainer’s Qualification TQ II
 Must be a holder of TESDA Fixed Wireless Broadband Installation NCII or

equivalent
 Must have completed Training Methodology II (TM II) course or equivalent
 * Must have at least 5-years relevant industry experience.
 Must be physically & mentally fit.
* Optional: Only when required by the hiring institution

Modules of Instructions – Basic
UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION
MODULE TITLE : PARTICIPATING IN WORKPLACE COMMUNICATION
MODULE DESCRIPTION : This module covers the knowledge, skills and attitudes
required to obtain, interpret and convey information in
response to workplace requirements.
NOMINAL DURATION : 4 hours
CERIFICATE LEVEL : NC II
PREREQUISITE : Receive and Respond to Workplace Communication. (NC I)
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/ trainees will be able to:
Article II. Obtain and convey workplace information
LO1. Complete relevant work related documents
LO2. Participate in workplace meeting and discussion

LO1. OBTAIN AND CONVEY WORKPLACE INFORMATION
ASSESSMENT CRITERIA:
1. Specific relevant information is accessed from appropriate sources.

2. Effective questioning, active listening and speaking skills are used to gather and
convey information.
3. Appropriate medium is used to transfer information and ideas.
4. Appropriate non-verbal communication is used.
5. Appropriate lines of communication with superiors and colleagues are identified
and followed.
6. Defined workplace procedures for the location and storage of information are
used.
7. Personal interaction is carried out clearly and concisely.
CONTENTS:
 Parts of speech
 Sentence construction
 Effective communication
CONDITIONS:
The students/ trainees must be provided with the following:
 Writing materials (pen & paper)

 References (books)
 Manuals
METHODOLOGIES:
 Group discussion
 Interaction
 Lecture
 Reportorial
ASSESSMENT METHODS:
 Written test
 Practical/performance test
 Interview

LO2. PARTICIPATE IN WORKPLACE MEETINGS AND DISCUSSIONS
1. Team meetings are attended on time.

2. Own opinions are clearly expressed and those of others are listened to without
interruption.
3. Meeting inputs are consistent with the meeting purpose and established
protocols.
4. Workplace interactions are conducted in a courteous manner appropriate to
cultural background and authority in the enterprise procedures.
5. Questions about simple routine workplace procedures and matters concerning
conditions of employment are asked and responded.
6. Meeting outcomes are interpreted and implemented.
CONTENTS:
 Sentence construction
 Technical writing
 Recording information
CONDITIONS:
The students/trainees must be provided with the following:
 Paper
 Pencils/ball pen
 References (books)
 Manuals
METHODOLOGIES:
 Group discussions
 Interaction
 Lecture
ASSESSMENT METHODS:
 Written test
 Interview

LO3. COMPLETE RELEVANT WORK RELATED DOCUMENTS
ASSESSMENT CRTERIA:
1. Ranges of forms relating to conditions of employment are completed accurately

and legibly.
2. Workplace data is recorded on standard workplace forms and documents.
3. Basic mathematical processes are used for routine calculations.
4. Errors in recording information on forms and documents are identified and
rectified.
5. Reporting requirements to superior are completed according to enterprise
guidelines.
CONTENTS:
 Basic mathematics
 Technical writing
 Types of forms
CONDITIONS:
 Paper
 Pencils/ball pen
 Reference books
 Manuals
METHODOLOGIES:
 Interaction
 Lecture
ASSESSMENT METHODS:
 Written test
 Interview

UNIT OF COMPETENCY : WORK IN A TEAM ENVIRONMENT
MODULE TITLE : WORKING IN A TEAM ENVIRONMENT
MODULE DESCRIPTION : This module covers the knowledge, skills, and attitudes
required to relate in a work based environment.
QUALIFICATION LEVEL : NC II
Upon completion of this module, the students/ trainees will be able to:
LO1. Describe and identify team role and responsibility in a team
LO2. Describe work as a team
CBC Fixed Wireless Broadband Installation NC II - 10 -

LO1. DESCRIBE AND IDENTIFY TEAM ROLE AND RESPONSIBILITY IN A TEAM
1. Role and objective of the team is identified.

2. Team parameters, relationships and responsibilities are identified.
3. Individual role and responsibilities within team environment are identified.
4. Roles and responsibilities of other team members are identified and recognized.
5. Reporting relationships within team and external to team are identified.
CONTENTS:
 Team role
 Relationship and responsibilities
 Role and responsibilities with team environment
 Relationship within a team
CONDITIONS:
 Standard operating procedure (SOP) of workplace

 Job procedures
 Client/supplier instructions
 Quality standards
 Organizational or external personnel
METHODOLOGIES:
 Group discussion/interaction
 Case studies
 Simulation
ASSESSMENT METHODS:
 Written test
 Observation
 Simulation
 Role playing

LO2. WORK AS A TEAM MEMBER
1. Appropriate forms of communication and interactions are undertaken.

2. Appropriate contributions to complement team activities and objectives were
made.
3. Reporting using standard operating procedures followed.
4. Development of team work plans based from role team is contributed.
CONTENTS:
 Communication process
 Team structure/team roles
 Group planning and decision making
CONDITIONS:
 SOP of workplace
 Job procedures
 Organization or external personnel
METHODOLOGIES:
 Group discussion/interaction
 Case studies
 Simulation
ASSESSMENT METHODS:
 Observation of work activities

 Observation through simulation or role play
 Case studies and scenarios.

UNIT OF COMPETENCY : PRACTICE CAREER PROFESSIONALISM
MODULE TITLE : PRACTICING CAREER PROFESSIONALISM
MODULE DESCRIPTION : This module covers the knowledge, skills and attitudes in
promoting career growth and advancement, specifically
to integrate personal objectives with organizational goals
set and meet work priorities and maintain professional
growth and development.
Upon completion of this module, the trainee/student must be able to:
LO1. Integrate personal objectives with organizational goals
LO2. Set and meet work priorities
LO3. Maintain professional growth and development

LO1. INTEGRATE PERSONAL OBJECTIVES WITH ORGANIZATIONAL GOALS
1. Personal growth and work plans towards improving the qualifications set for
professionalism are evident.
2. Intra and interpersonal relationship in the course of managing oneself based on
performance evaluation is maintained.
3. Commitment to the organization and its goal is demonstrated in the performance
of duties.
4. Practice of appropriate personal hygiene is observed.
5. Job targets within key result areas are attained.
CONTENTS:
 Personal development-social aspects: intra and interpersonal development

 Organizational goals
 Personal hygiene and practices
 Code of ethics
CONDITIONS:
 Workplace
 Code of ethics
 Organizational goals
 Hand outs and Personal development-social aspects
 CD’s, VHS tapes, transparencies
METHODOLOGIES:
 Interactive -lecture
 Simulation
 Demonstration
 Self paced instruction
ASSESSMENT METHODS:
 Role play
 Interview
 Written examination

LO2. SET AND MEET WORK PRIORITIES
1. Competing demands to achieve personal, team and organizational goals and

objectives are prioritized.
2. Resources are utilized efficiently and effectively to manage work priorities and
commitments.
3. Practices and economic use and maintenance of equipment and facilities are
followed as per established procedures.
4. Job targets within key result areas are attained.
CONTENTS:
 Organizational Key Result Areas (KRA)

 Work values and ethical standards
 Company policies on the use and maintenance of equipment
CONDITIONS:
The students/ trainees must be provided with the following
 Hand outs on
Organizational KRA
Work values and ethics
Company policies and standards
Sample job targets
 Learning guides
METHODOLOGIES:
 Interactive lecture
 Structured activity
 Demonstration
ASSESSMENT METHODS:
 Role play
 Interview

LO3. MAINTAIN PROFESSIONAL GROWTH AND DEVELOPMENT
1. Training and career opportunities relevant to the job requirements are identified
and availed.
2. Licenses and/or certifications according to the requirements of the qualifications
are acquired and maintained
3. Fundamental rights at work including gender sensitivity are manifested/ observed
4. Training and career opportunities based on the requirements of industry are
completed and updated.
CONTENTS:
 Qualification standards
 Gender and development (GAD) sensitivity
 Professionalism in the workplace
 List of professional licenses
CONDITIONS:
The students/trainees must be provided with the following
 Quality standards
 GAD handouts
 CD’s, VHS tapes on professionalism in the workplace
 Professional licenses samples
METHODOLOGIES:
 Film viewing
 Role play/simulation
ASSESSMENT METHODS:
 Demonstration
 Interview
 Portfolio assessment

UNIT OF COMPETENCY : PRACTICE OCCUPATIONAL HEALTH AND SAFETY
PROCEDURES
MODULE TITLE : PRACTICING OCCUPATIONAL HEALTH AND SAFETY

PROCEDURES
MODULE DESCRIPTION : This module covers the knowledge, skills and attitudes
required to comply with the regulatory and organizational
requirements for occupational health and safety such as
identifying, evaluating and maintaining occupational
health and safety (OHS) awareness.
LO1. Identity hazards and risks
LO2. Evaluate hazards and risks
LO3. Control hazards and risks
LO4. Maintain occupational health and safety awareness

LO1. IDENTIFY HAZARDS AND RISKS
1. Workplace hazards and risks are identified and clearly explained.

2. Hazards/risks and its corresponding indicators are identified in with the company
procedures.
3. Contingency measures are recognized and established in accordance with
organizational procedures.
CONTENTS:
 Hazards and risks identification and control

 Organizational safety and health protocol
 Threshold limit value (TLV)
 OHS indicators
CONDITIONS:
 Workplace
 Personal protective equipment (PPE)
 Learning guides
 Hand-outs
Organizational safety and health protocol
OHS indicators
Threshold limit value
Hazards/risk identification and control
METHODOLOGIES:
 Interactive -lecture
 Simulation
 Symposium
 Group dynamics
ASSESSMENT METHODS:
 Situation analysis
 Interview
 Practical examination

LO2. EVALUATE HAZARDS AND RISKS
1. Terms of maximum tolerable limits are identified based on threshold limit values
(TLV)
2. Effects of hazards are determined.
3. OHS issues and concerns are identified in accordance with workplace
requirements and relevant workplace OHS legislation.
CONTENTS:
 TLV table
 Philippine OHS standards
 Effects of hazards in the workplace
 Ergonomics
 ECC Regulations
CONDITIONS:
 Hand outs on
Philippine OHS standards
Effects of hazards in the workplace
Ergonomics
ECC regulations
 TLV table
METHODOLOGIES:
 Situation analysis
 Symposium
 Film viewing
 Group dynamics
ASSESSMENT METHODS:
 Interview
 Simulation

LO3. CONTROL HAZARDS AND RISKS
1. OHS procedures for controlling hazards and risk are strictly followed.
2. Procedures in dealing with workplace accidents, fire and emergencies are
followed in accordance with the organization’s OHS policies.
3. Personal protective equipment (PPE) is correctly used in accordance with
organization’s OHS procedures and practices.
4. Procedures in providing appropriate assistance in the event of workplace
emergencies are identified in line with the established organizational protocol.
CONTENTS:
 Safety regulations
Clean air act
Electrical and fire safety code
Waste management
Disaster preparedness and management
 Contingency measures and procedures
CONDITIONS:
 Hand outs on
Safety Regulations
Clean air act
Electrical and fire safety code
Waste management
Disaster preparedness and management
Contingency measures and procedures
 OHS personal records
 PPE
METHODOLOGIES:
 Symposium
 Film viewing
 Group dynamics
 Self-paced instruction
ASSESSMENT METHODS:
 Interview
 Case/situation analysis
 Simulation

LO4. MAINTAIN OCCUPATIONAL HEALTH AND SAFETY AWARENESS
1. Procedures in emergency related drill are strictly followed in line with the
established organization guidelines and procedures.
2. OHS personal records are filled up in accordance with workplace requirements.
3. PPE are maintained in line with organization guidelines and procedures.
CONTENTS:
 Operational health and safety procedure, practices and regulations

 Emergency-related drills and training
CONDITIONS:
 Workplace
 PPE
 OHS personal records
 Health record
METHODOLOGIES:
 Simulation
 Symposium
 Film viewing
 Group dynamics
ASSESSMENT METHODS:
 Demonstration
 Interview
 Portfolio assessment

Modules of Instructions – Common
UNIT OF COMPETENCY : APPLY QUALITY STANDARDS
MODULE TITLE : APPLYING QUALITY STANDARDS
MODULE DESCRIPTION : This module covers the knowledge, skills, attitudes and
values needed to apply quality standards in the
workplace. The unit also includes the application of
relevant safety procedures and regulations, organization
procedures and customer requirements.
LO1. Assess quality of received materials
LO2. Assess own work
LO3. Engage in quality improvement

LO1. ASSESS QUALITY OF RECEIVED MATERIALS
ASSESMENT CRITERIA:
1. Work instruction obtained and work carried out in accordance with standard
operating procedures.
2. Received materials checked against workplace standards and specifications.
3. Faulty materials related to work are identified and isolated
4. Faults and any identified causes recorded and or reported to the supervisor
concerned in accordance with workplace procedures
5. Faulty materials are replaced in accordance with workplace procedures
CONTENTS:
 Reading skills required to interpret work instruction

 Workplace standards and specifications
 Procedures in obtaining and carrying out work instructions
 Quality checking procedures
 Fault identification and reporting
 Safety and environmental aspects of production process
 Carry out work in accordance with policies and procedures
CONDITIONS:
Students/ trainees must be provided with the following:
 Work instructions
 Manuals (Operation Manual of the company / Manufacturer’s Instruction / Service
Manual)
 Company / Workplace standards and specifications
METHODOLOGIES:
 Lecture-demonstration
ASSESSMENT METHODS:
 Hands-on
 Direct observation
 Practical demonstration

LO2. ASSESS OWN WORK
ASSESMENT CRITERIA:
1. Documentation relative to quality within the company identified and used

2. Completed work checked against workplace standards and specifications
3. Errors are identified and isolated
4. Information on the quality and other indicators of production procedures recorded
in accordance with workplace procedures
5. In cases of deviation from specific quality standards, causes documented and
reported in accordance with the workplace’s standard operating procedures.
CONTENTS:
 Communication skills needed to interpret and apply defined work procedures

 Identifying errors (deviation from customer and or organization requirements)
CONDITIONS:
 Organization work procedures

 Manufacturer’s Instruction Manual
 Customer requirements
 Other forms
METHODOLOGIES:
ASSESSMENT METHODS:
 Hands-on

LO3. ENGAGE IN QUALITY IMPROVEMENT
ASSESMENT CRITERIA:
1. Process improvement procedures participated in relative to workplace

assignment
2. Work carried out in accordance with process improvement procedures
3. Performance of operation or quality of product of service to ensure customer
satisfaction monitored
CONTENTS:
 Relevant production processes, materials and products

 Safety and environmental aspects of production processes
 Critical thinking
 Quality improvement processes
CONDITIONS:
 Organization work procedures

 Manufacturer’s Instruction Manual
 Customer requirements
 Other forms
METHODOLOGIES:
ASSESSMENT METHODS:
 Hands-on

UNIT OF COMPETENCY : PERFORM COMPUTER OPERATIONS
MODULE TITLE : PERFORMING COMPUTER OPERATIONS
MODULE DESCRIPTION : This module covers the knowledge, skills, attitudes and
values needed to perform computer operations which
include inputting, accessing, producing, and transferring
data using the appropriate hardware and software.
LO1. Plan and prepare for tasks to be taken / undertaken
LO2. Input data into computer
LO3. Access information using computer
LO4. Produce output/data using computer systems
LO5. Maintain computer equipment and systems

LO1. PLAN AND PREPARE FOR TASKS TO BE UNDERTAKEN
1. Requirements of tasks determined in accordance with the required output

2. Appropriate hardware and software selected according to task assigned and
required outcome
3. Task planned to ensure that OH and S guidelines and procedures followed
4. Client-specific guidelines and procedures followed
5. Required data security guidelines applied in accordance with existing procedures
CONTENTS:
 Reading and comprehension skills required to interpret work instructions and to

interpret basic user manuals
 OH and S principles and responsibilities
 Main types of computers and basic features of different operating systems
 Main parts of a computer
 Storage devices and basic categories of memory
 Relevant types of software
 General security, privacy legislation and copyright
CONDITIONS:

 Equipment:
1 unit of computer
voltage regulator / UPS
 Learning Materials:
Learning Manuals
Work Instruction
Hand-outs
 Supplies / Materials:
Operating System
Application program
METHODOLOGIES:
ASSESSMENT METHODS:
 Hands-on

LO2. INPUT DATA INTO COMPUTER
1. Data entered into the computer using appropriate program/application in

accordance with company procedure
2. Accuracy of information checked and information saved in accordance with
standard operating procedures
3. Inputted data stored in storage media according to requirements
4. Work performed within ergonomic guidelines
CONTENTS:

 Communication skills to identify lines of communication, request advice, follow
instructions and receive feedback
 Basic ergonomics of keyboard and computer user
CONDITIONS:
 Equipment:
1 unit of computer
Learning Manuals
Work Instruction
Hand-outs
Operating System
Application program
METHODOLOGIES:
ASSESSMENT METHODS:
 Hands-on

LO3. ACCESS INFORMATION USING COMPUTER
1. Correct program/application selected based on job requirements

2. Program/Application containing the information required accessed according to
company procedures
3. Desktop icons correctly selected, opened and closed for navigation purposes
4. Keyboard techniques carried out in line with OHS requirements for safe use of
keyboards
CONTENTS:

 Business Application
 System software
 Basic ergonomics of keyboard and computer user
CONDITIONS:
 Equipment:
1 unit of computer
Learning Manuals
Work Instruction
Hand-outs
Operating System
Application program
Disks
METHODOLOGIES:
ASSESSMENT METHODS:
 Hands-on

LO4. PRODUCE OUTPUT/DATA USING COMPUTER SYSTEM
1. Entered data processed using appropriate software commands

2. Data printed as required using computer hardware/peripheral devices in
accordance with standard operating procedures
3. Files and data transferred between compatible systems using computer software,
hardware/peripheral devices in accordance with standard operating procedures
CONTENTS:

 Computer peripherals
CONDITIONS:
 Equipment:
1 unit of computer
printer
Learning Manuals
Work Instruction
Hand-outs
Operating System
Application program
Disks
METHODOLOGIES:
ASSESSMENT METHODS:
 Hands-on

LO5. MAINTAIN COMPUTER EQUIPMENT AND SYSTEMS
1. Procedures for ensuring security of data, including regular back-ups and virus
checks implemented in accordance with standard operating procedures
2. Basic file maintenance procedures implemented in line with standard operating
procedures
CONTENTS:
 Security measures
 Anti-virus software/programs
 File Management
CONDITIONS:
 Equipment:
1 unit of computer
Learning Manuals
Work Instruction
Hand-outs
Operating System
Application program
METHODOLOGIES:
ASSESSMENT METHODS:
 Hands-on

Modules of Instructions – Core
UNIT OF COMPETENCY : INSTALL MAST AND ACCESSORIES
MODULE TITLE : INSTALLING MAST AND ACCESSORIES
MODULE DESCRIPTION : This module is designed to enhance the knowledge, skills

and attitude of the trainees in installing mast and accessories
in accordance with the industry practice
Upon completion of this module the trainees/students must be able to:
LO1. Read & interpret work instructions as per plan

LO2. Identify the tools, equipment, testing devices, & materials needed for installation
LO3. Identify the PPE & OHS policies & procedures required for the installation job
LO4. Install mast and accessories
LO5. Conduct final inspection of the installed mast and accessories

LO1. READ & INTERPRET WORK INSTRUCTIONS AS PER PLAN
1. Communication skills to interpret work instructions are defined and demonstrated

according to the established procedures
2. Work signs, symbols and conventions are defined and explained according to the
set instructions
3. Work instructions are demonstrated as per plan
CONTENTS:
 Effective Communication Skills

 Work Signs, Symbols and Conventions
 Work Instructions and Procedures
CONDITIONS:
The trainees/students must be provided with the following:
 Effective communication materials

 Work signs, symbols and conventions manual
 Learning elements
METHODOLOGIES:
 Lecture
 Discussion
 Demonstration
 Viewing multimedia
 Hands on practice / simulation
ASSESSMENT METHODS:
 Written exam
 Practical exam / demonstration
 Interview/oral questioning

LO2. IDENTIFY THE TOOLS, EQUIPMENT, TESTING DEVICES, & MATERIALS
NEEDED FOR INSTALLATION
1. Materials needed for installation are identified and prepared according to the
work instructions
2. Tools and equipment types are identified and demonstrated according to its uses
and functions
3. Testing devices and instruments operations are demonstrated according to
instruction manual
CONTENTS:
 Types and Uses of tools, equipment and devices
 Proper use of tools and equipment
 Operation of testing devices and instruments
 Maintenance of tools, equipment of devices
CONDITION:
The trainees/students must be provided with tools, equipment and materials
It may include but not limited to the following:
Tools and equipment: Materials:

 set of wrenches  set of guy grips/clips
 set of pliers  set of guy anchors/ribbons
 extension ladder  turnbuckle
 set of hammer  tie wrap
 set of ropes  sets of washer, bolts and nuts
 electric drill with different bits  guy wire
of various sizes  rubber cap
PPE:  machine bolts
 body belt & strap  wall-mount brackets
 hard hat/ helmet  roof-mount bracket
 set gloves
 goggles
 safety shoes
 tool pouch
METHODOLOGIES:
 Lecture
 Discussion
 Demonstration
 Hands on practice
ASSESSMENT METHODS:
 Written exam

LO3. IDENTIFY THE PPE & OHS POLICIES & PROCEDURES REQUIRED FOR THE
INSTALLATION JOB
1. Personal Protective Equipment (PPE) needed for installation are identified and
prepared according to the work instructions
2. Use of PPE needed for installation are demonstrated according to the job
requirements
3. Occupational and Health Safety (OHS) procedures are followed and
demonstrated according to the installation requirements
CONTENTS:
 Work Safety requirements

 Use of protective equipment and clothing
 Occupational Health and Safety Practices
 Electrical Safety Practices
CONDITION:
 body belt & strap

 hard hat/ helmet
 set gloves
 goggles
 safety shoes
 tool pouch
 safety cones/other collapsible signs
 OHS & PPE Materials/Manuals
METHODOLOGIES:
 Lecture
 Discussion
 Demonstration
ASSESSMENT METHODS:
 Written exam

LO4. INSTALL MAST AND ACCESSORIES
1. Tools, equipment, clothing and safety requirements are identified and obtained for
the installation.
2. Tools and equipment are checked to be in good working order and adjusted to
manufacturers' specifications
3. Fixing structures and devices on mast are installed securely in accordance with
company’s specifications
4. Identifier marks are placed on installed mast for identification
5. Guy-wire assembly is installed and tensioned to required specifications
6. Problems encountered are referred to appropriate personnel as per standard
operating procedures (SOP).
7. Installation and design amendments are reported/ documented in accordance
with job requirements
CONTENTS:
Article III. Safety Practices

 Work safety requirements
Article IV. Materials, Tools and Equipment: Uses and Specifications
 Identification of appropriate tools, equipment; and devices
Article V. Installation of mast and accessories
Article VI. Proper guy installation and tensioning
Article VII. Type and size of mast per given height
Article VIII. Desirable work values and attitudes (cost conscious, safety conscious, quality
conscious, etc.)
 Work efficiently and systematically
 Proper handling, use and maintenance of tools and equipment
 Communicate effectively
 Interpretation of plans and symbols
 Documentation skills
CONDITION:

Tools and equipment: Materials:

 set of wrenches  set of guy grips/clips
 set of pliers  set of guy anchors/ribbons
 extension ladder  turnbuckle
 set of hammer  tie wrap
 set of ropes  sets of washer, bolts and nuts
 electric drill with different bits  guy wire
of various sizes  rubber cap
 machine bolts
 wall-mount brackets
 roof-mount bracket

PPE:
 set gloves
 goggles
 safety shoes
 tool pouch
METHODOLOGIES:
 Lecture
 Discussion
 Demonstration
ASSESSMENT METHODS:
 Written exam

LO5. CONDUCT FINAL INSPECTION OF THE INSTALLED MAST AND
ACCESSORIES
1. Final inspections are undertaken to ensure that the installation conforms with
technical requirements
2. Unplanned events or conditions are responded to in accordance with
established procedures
3. Work site is cleaned and cleared of all debris and left safe in accordance with
the company requirements
4. Report on job accomplishment of mast and accessories
5. installation are followed according to established procedures.
CONTENTS:
 Work Safety requirements

 Application of 5S
 Hazardous and risk assessment mechanisms
 Documentation and report procedures
CONDITION:
 Lay out plan

 Job Accomplishment Report form
METHODOLOGIES:
 Lecture
 Discussion
 Demonstration
ASSESSMENT METHODS:
 Written exam

UNIT OF COMPETENCY : INSTALL AND LAYOUT CABLES
MODULE TITLE : INSTALLING AND LAYING OUT CABLES

and attitude of the trainees in installing and laying out cables
such as UTP, FTP and grounding cables in accordance with
the industry practice.
LO1. Prepare necessary tools, equipment, materials and personal protective equipment
(PPE in line with job requirements.
LO2. Set-up cable lay out and installation equipment is set up in accordance with
manufacturer's and job requirements
LO3. Assess support structure as safe for normal working conditions and sound for cable
support
LO4. Secured cable permanently to support structure in accordance with standard


LO1. PREPARE NECESSARY TOOLS, EQUIPMENT, MATERIALS AND
PERSONAL PROTECTIVE EQUIPMENT (PPE IN LINE WITH JOB
REQUIREMENTS
1. Materials needed for installation are identified and prepared according to the
work instructions
2. Tools and equipment types are identified and demonstrated according to its uses
and functions
3. Testing devices and instruments operations are demonstrated according to
instruction manual
4. Personal protective equipment (PPE) are identified and prepared in line with job
requirements
CONTENTS:
 Work Signs, Symbols and Conventions

 Personal Protective Equipment
 Identification and proper usage of tools, equipment; and devices
 Proper handling and maintenance of tools and equipment.
CONDITIONS:
May include but not limited to: PPE:

Tools and Equipment:  body belt & strap
 hammers  hard hat/ helmet
 extension ladders (12 ft. length)  set gloves
 adjustable wrench  goggles
 fixing brackets/clamps  safety shoes
 drill/electric drill  tool pouch
 tape linen/steel tape  safety cones/traffic safety
 RJ45 crimper devices
Materials:
 UTP / FTP cables
 RJ45 connectors (shielded)
 RJ45 connectors
 (non-shielded
 grounding wire
 cable support
 grounding rod
 tie wrap
 terminal lug

METHODOLOGIES:
 Lecture
 Discussion
 Demonstration
ASSESSMENT METHODS:
 Written exam

LO2. CABLE LAY OUT AND INSTALLATION EQUIPMENT IS SET UP
IN ACCORDANCE WITH MANUFACTURER'S AND JOB REQUIREMENTS
1. Cable lay out and installation requirements and constraints from plan and site
inspection are identified as per job requirements
2. Cable lay out and installation equipment is set up in accordance with company
and job requirements
3. Site is made safe and secure for cable installation
4. Suitable protective clothing is selected and required safety devices are used
CONTENTS:

 Interpreting plans and symbols
 Proper handling of CAT5e cables
Article IX. Wireless Broadband systems overview
Article X. Map reading and identification of network symbols and diagrams
Article XI. Lay out and installation of CAT5e
Article XII. Desirable work values and attitudes (cost conscious, safety
conscious, quality conscious, etc.)
 Work efficiently and systematically
CONDITION:

May include but not limited to: PPE:

Tools and Equipment:  body belt & strap
 hammers  hard hat/ helmet
 extension ladders (12 ft. length)  set gloves
 adjustable wrench  goggles
 fixing brackets/clamps  safety shoes
 drill/electric drill  tool pouch
 tape linen/steel tape  safety cones/traffic safety
 RJ45 crimper devices
Materials:
 UTP / FTP cables
 RJ45 connectors (shielded)
 RJ45 connectors
 (non-shielded
 grounding wire
 cable support
 grounding rod
 tie wrap
 terminal lug

METHODOLOGIES:
 Lecture
 Discussion
 Demonstration
ASSESSMENT METHODS:
 Written exam

LO3. ASSESS SUPPORT STRUCTURE AS SAFE FOR NORMAL WORKING
CONDITIONS AND SOUND FOR CABLE SUPPORT
1. Cable route is checked for obstructions and are made clear using suitable
methods and in coordination with authorities concerned.
2. Where necessary, obstructing cables, lines and pole attachments of other
carriers are requested to be fixed or corrected to facilitate work of laying out and
installing new cables
3. Cable support structure is assessed as safe and sound for normal working
conditions according to job requirements
CONTENTS:

Article XIII. Map reading and identification of network symbols and diagrams
 Cable Routes and obstructions
 Proper handling and installation of CAT5e cables
Article XIV. Safe Installation of pole hardware and accessories
CONDITION:

 set gloves
 goggles
 safety shoes
 tool pouch
 Assessment instrument
METHODOLOGIES:
 Lecture
 Discussion
 Demonstration
ASSESSMENT METHODS:
 Written exam

LO4. SECURED CABLE PERMANENTLY TO SUPPORT STRUCTURE IN
ACCORDANCE WITH STANDARD INSTALLATION PROCEDURES
1. Cable is secured permanently to support structure in accordance with standard

2. Bending radius tolerance of cable is followed in accordance with the
manufacturer’s recommendation
operating procedures (SOP)
CONTENTS:

Article XV. Map reading and identification of network symbols and diagrams
 Cable Routes and obstructions
 Proper handling and installation of CAT5e cables
Article XVI. Safe Installation of pole hardware and accessories
CONDITION:

 set gloves
 goggles
 safety shoes
 tool pouch
 Assessment instrument
May include but not limited to: Materials:

Tools and Equipment:  UTP / FTP cables
 hammers  RJ45 connectors (shielded)
 extension ladders (12 ft. length)  RJ45 connectors
 adjustable wrench  (non-shielded
 fixing brackets/clamps  grounding wire
 drill/electric drill  cable support
 tape linen/steel tape  grounding rod
 RJ45 crimper  tie wrap
PPE:  terminal lug
 set gloves
 goggles
 safety shoes
 tool pouch
 safety cones/traffic safety devices
METHODOLOGIES:
 Lecture
 Discussion
 Demonstration
ASSESSMENT METHODS:
 Written exam

UNIT OF COMPETENCY : INSTALL AND CONFIGURE CPE
MODULE TITLE : INSTALLING AND CONFIGURING CPE

and attitude of the trainees in installing and configuring
Customer Premise Equipment (CPE)
LO1. Prepare cables and connectors in accordance with standard

industry practices
LO2. Read and interpret installation plan as per job requirements
LO3. Install and configure Customer Premise Equipment (CPE)
LO4. Test and adjust CPE in accordance with the company’s installer
manual
LO5. Demonstrated professionalism and interpersonal skills in dealing

with subscriber concerns

LO1. PREPARE CABLES AND CONNECTORS IN ACCORDANCE WITH
STANDARD INDUSTRY PRACTICES
1. Job order and other documentation are received and interpreted in accordance
with enterprise procedures
2. Necessary tools, equipment, materials and personal protective equipment (PPE)
are identified and prepared in line with job requirements.
CONTENTS:
 Types of cables and connectors

 Types and Uses of tools, equipment; and devices
 Principles of Base Transceiver
 Line of sight propagation
 Communication system overview
CONDITIONS:
 cables and connectors

 Types and Uses of tools, equipment; and devices
 Base Transceiver
 Line of sight propagation
 Manual / Learning elements
METHODOLOGIES:
 Lecture
 Discussion
 Demonstration
ASSESSMENT METHODS:
 Written exam

LO2. READ AND INTERPRET INSTALLATION PLAN AS PER JOB
REQUIREMENTS
1. Communication skills to interpret installation plan are demonstrated according to

the established procedures
2. Symbols and conventions are defined and explained according to standard
3. Installation plan is read and interpreted as per job requirements
CONTENTS:

 Signs, Symbols and Conventions
 Installation Plan Interpretation
Article XVII. Map reading and identification of network symbols and diagrams
CONDITIONS:

 Work signs, symbols and conventions manual
 Installation plan
METHODOLOGIES
 Lecture
 Discussion
 Demonstration
ASSESSMENT METHODS:
 Written exam

LO3. INSTALL AND CONFIGURE CUSTOMER PREMISE EQUIPMENT (CPE)
1. Use of PPE needed for installation are selected and demonstrated according to
the job instructions/requirements
2. Radio antenna is installed in accordance with standard industry practices and
following safety procedures
3. Verify line of sight (LOS) from customer premise towards nearest Base
Transceiver Station (BTS)
4. CPE is installed in accordance with standard industry practices and ensuring
safety procedures are followed.
5. Interconnecting cables are prepared and terminated between CPE and
Equipment in accordance to installation manual
6. CPE is configured according to company’s application software.
8. Occupational and Health Safety (OHS) practices are followed and demonstrated
according to the installation requirements
9. Installation is properly documented according to SOP.
CONTENTS:

 Base Antenna Principles and Construction
 CPE Operation and Installation
 CPE Configuration Using Computer
CONDITION:
May include but not limited to:

Tools: Customer Premise Equipment:
 RJ45 crimper  radio antenna
 Blade cutter
 Staple gun Equipment:
 Set of plierss
 Set of screwdrivers  computer with NIC
 Hand drill w/ bits
 surge suppressor
 Hammer
 service vehicle
 Mallet
 compass
 Extension ladders (12 feet length)
PPE:
Materials:  body belt & strap
 cable tie  hard hat/ helmet
 sealant  set gloves
 cable tag  goggles
 grounding wire (2.0mm, stranded)  safety shoes
 grounding rod (1/2” by 20” with  tool pouch / holster
clamp)  safety cones/traffic safety
 surge suppressor devices

METHODOLOGIES:
 Lecture
 Discussion
 Demonstration
ASSESSMENT METHODS:
 Written exam

LO4. TEST AND ADJUST CPE IN ACCORDANCE WITH THE COMPANY’S
INSTALLER MANUAL
1. Use of PPE needed for testing and adjustment are selected and demonstrated
2. CPE are tested and adjusted in accordance with the company’s installers manual
3. Test and adjustment are properly documented according to SOP.
CONTENTS:

 CPE Operation and Installation
 Test and Adjustment of CPE
 CPE Configuration Using Computer
CONDITION:

Tools: Equipment:
 RJ45 crimper  CPE
 Blade cutter  Radio Antenna
 Staple gun  computer with NIC
 Set of plierss  service vehicle
 Set of screwdrivers PPE:
 Hand drill w/ bits  body belt & strap
 Hammer  hard hat/ helmet
 Mallet  set gloves
 compass  goggles
 Extension ladders (12 feet length)  safety shoes
Materials:  tool pouch / holster
 cable tie  safety cones/traffic safety
 sealant devices
 cable tag
 grounding wire (2.0mm, stranded)
 grounding rod (1/2” by 20” with
clamp)

METHODOLOGIES:
 Lecture
 Discussion
 Demonstration
ASSESSMENT METHODS:
 Written exam

LO5. DEMONSTRATED PROFESSIONALISM AND INTERPERSONAL SKILLS
IN DEALING WITH SUBSCRIBER CONCERNS
1. Customer complaints on technical problems are received and scheduled for

implementation.
2. Suspected area at fault is verified and specific device is pinpointed as per
customer complaint.
3. Where applicable, immediate remedies are made to sustain normal operation.
4. Job accomplishment is acknowledged and signed by each affected customer.
5. Action taken are logged and documented in accordance with established
procedures.
CONTENTS:
 Proper handling and scheduling of customer requests and service jobs

 Communicating effectively
 Working efficiently and systematically
 Documentation skills

Tools: Equipment:
 RJ45 crimper  CPE
 Blade cutter  Radio Antenna
 Staple gun  computer with NIC
 Set of plierss  service vehicle
 Set of screwdrivers PPE:
 Hand drill w/ bits  body belt & strap
 Hammer  hard hat/ helmet
 Mallet  set gloves
 compass  goggles
 Extension ladders (12 feet length)  safety shoes
Materials:  tool pouch / holster
 cable tie  safety cones/traffic safety
 sealant devices
 cable tag
 grounding wire (2.0mm, stranded)
 grounding rod (1/2” by 20” with
clamp)

METHODOLOGIES:
 Lecture
 Discussion
 Demonstration
ASSESSMENT METHODS:
 Written exam

UNIT OF COMPETENCY : RENDER SERVICE EXCELLENCE TO CUSTOMERS
MODULE TITLE : RENDERING SERVICE EXCELLENCE TO CUSTOMERS
MODULE DESCRIPTION : This unit covers the knowledge, skills and attitude to conduct
effective and efficient customer interactions
LO1. Determine and satisfy customers’ needs

LO2. Conduct effective & efficient customer interactions
LO3. Dealing with difficult & emotional customers

LO1. DETERMINE AND SATISFY CUSTOMERS’ NEEDS
1. Basic products and services catered to customers are identified

2. Customer needs are responded promptly and handled with empathy
3. Customer’s requests are addressed with clear, direct, accurate and timely
response.
4. Details of request are established and basic remedies are used in accordance
with enterprise policy.
CONTENTS:
 Basic products and services

 Work Instructions and Procedures
 Work Instruction Interpretation
 Protocols for handling requests
 Process of handling customer inquiries
 Language for dealing with customer
CONDITIONS:

METHODOLOGIES:
 Lecture
 Discussion
 Demonstration
 Hands on practice / Simulation
ASSESSMENT METHODS:
 Written test
 Practical test/Demonstration

LO2. CONDUCT EFFECTIVE & EFFICIENT CUSTOMER INTERACTIONS
1. Guidelines on proper customer interface is adhered in accordance with the

client/customer needs
2. Interactive communication is used in accordance with customer relationship
management
3. Customer’s inquiries/concerns are identified, responded and resolved
4. Courtesy is provided to the customer in accordance with customer relationship
management
5. Proper grooming is maintained at all times.
CONTENTS:
 Interactive communication
 Protocols for handling requests
 Language for dealing with customer
 Customer relationship management
CONDITION:

METHODOLOGIES:
 Lecture
 Discussion
 Demonstration
ASSESSMENT METHODS:
 Written test
 Practical test/demonstration

LO3. DEALING WITH DIFFICULT & EMOTIONAL CUSTOMERS
1. Nature and details of the complaint are established and appropriate actions are
taken
2. Key principles and steps to retention in handling difficult customers is applied.
3. Complaints are responded promptly and handled with empathy
4. Customer’s complaints are addressed with clear, direct, accurate and timely
response.
5. Details of complaints are established and basic remedies are used in accordance
with enterprise policy.
6. Appropriate referral or hands-off procedures are implemented as required.
7. Complicated concerns are referred to higher authority
CONTENTS:
 Protocols for handling difficult or irate customers

 Language for dealing with customer complaints
 Process of handing off customers to supervisors
CONDITION:

METHODOLOGIES:
 Lecture
 Discussion
 Demonstration
ASSESSMENT METHODS:
 Written test
 Practical test/demonstration

What is Competency-Based Curriculum (CBC)
 A competency-based curriculum is a framework or guide for the

subsequent detailed development of competencies, associated
methodologies, training and assessment resources.
 The CBC specifies the outcomes which are consistent with the
requirements of the workplace as agreed through the industry or
community consultations.
 CBC can be developed immediately when competency standards

exist.
 When competency standards do not exist, curriculum developers

need to clearly define the learning outcomes to be attained. The
standard of performance required must be appropriate to industry
and occupational needs through the industry/enterprise or
specified client group consultations.
These materials are available in both printed and electronic copies.
For more information please contact:

Technical Education and Skills Development Authority (TESDA)
Telephone Nos.: 893-8281, 817-4076 to 82 loc. 611, 630, 631 and
635 or visit our website: www.tesda.gov.ph or the TESDA Regional or
Provincial Office nearest you.

Broadband Installation (Fixed Wireless) NC II

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Broadband Installation (Fixed Wireless) NC II

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COMPETENCY-BASED

INFORMATION AND COMMUNICATION TECHNOLOGY

FIXED WIRELESS BROADBAND INSTALLATION NC II

COURSE TITLE : Fixed Wireless Broadband Installation NC II

NOMINAL DURATION : 96 Hours

This course is designed to enhance the knowledge, skills and attitudes of a

It also includes basic competencies such as; Participate in Workplace Communication,

TRAINEE ENTRY REQUIREMENTS:

 At least high school graduate with computer background

CBC Fixed Wireless Broadband Installation NC II -1-

CBC Fixed Wireless Broadband Installation NC II -2-

ASSESSMENT METHODS (Institutional):

CBC Fixed Wireless Broadband Installation NC II -4-

TOOLS EQUIPMENT MATERIAL

Cable Television Installation NC II

 Must be a holder of TESDA Fixed Wireless Broadband Installation NCII or

CBC Fixed Wireless Broadband Installation NC II -5-

UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION

MODULE TITLE : PARTICIPATING IN WORKPLACE COMMUNICATION

NOMINAL DURATION : 4 hours

PREREQUISITE : Receive and Respond to Workplace Communication. (NC I)

SUMMARY OF LEARNING OUTCOMES:

Article II. Obtain and convey workplace information

LO1. Complete relevant work related documents

LO2. Participate in workplace meeting and discussion

CBC Fixed Wireless Broadband Installation NC II -6-

1. Specific relevant information is accessed from appropriate sources.

The students/ trainees must be provided with the following:

 Writing materials (pen & paper)

CBC Fixed Wireless Broadband Installation NC II -7-

1. Team meetings are attended on time.

The students/trainees must be provided with the following:

CBC Fixed Wireless Broadband Installation NC II -8-

1. Ranges of forms relating to conditions of employment are completed accurately

The students/trainees must be provided with the following:

CBC Fixed Wireless Broadband Installation NC II -9-

MODULE TITLE : WORKING IN A TEAM ENVIRONMENT

NOMINAL DURATION : 4 hours

SUMMARY OF LEARNING OUTCOMES:

LO1. Describe and identify team role and responsibility in a team

LO2. Describe work as a team

CBC Fixed Wireless Broadband Installation NC II - 10 -

1. Role and objective of the team is identified.

The students/ trainees must be provided with the following:

 Standard operating procedure (SOP) of workplace

CBC Fixed Wireless Broadband Installation NC II - 11 -

1. Appropriate forms of communication and interactions are undertaken.

The students/trainees must be provided with the following:

 Observation of work activities

CBC Fixed Wireless Broadband Installation NC II - 12 -

MODULE TITLE : PRACTICING CAREER PROFESSIONALISM

NOMINAL DURATION : 4 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Integrate personal objectives with organizational goals

LO2. Set and meet work priorities

LO3. Maintain professional growth and development

CBC Fixed Wireless Broadband Installation NC II - 13 -

 Personal development-social aspects: intra and interpersonal development

The students/ trainees must be provided with the following:

CBC Fixed Wireless Broadband Installation NC II - 14 -

1. Competing demands to achieve personal, team and organizational goals and

 Organizational Key Result Areas (KRA)