Professional Documents
Culture Documents
MD
42,10 Looking back on their
“great works”
Insights from the authors of great works
1326 in organizational behavior and human
resource management
Anthony R. Wheeler, Eve Richter and Sajith Sahadevan
California State University, Sacramento, California, USA
Keywords Management history, Organizational behaviour, Human resource management,
Management gurus, Literature
Abstract The article synthesizes the interview responses from ten authors who have published
heavily cited research in the fields of organizational behavior and human resource management.
The authors of these “great works” provided insights on their own works while also providing
guidance to authors who aspire to produce future great works in management. The article utilizes
facets of the grounded theory approach to analyze the qualitative responses of the authors, which
enabled the presentation of common themes of the authors’ responses that might be useful to both
management scholars and practitioners engaged in the research process.
The phrase “Great works in management history” conveys a unique meaning to every
organizational scholar and practitioner, as the other articles in this issue depict. For
those of us who share similar views, “Great works in management history” has become
a common vernacular, a way in which scholars and practitioners speak to each other. A
simple phrase, often the names of authors and the year in which the research was
published, becomes an exemplar, an abstraction for understanding an organizational
concept or phenomenon. While these exemplars or abstractions inform us about
organizations, the authors who produced these now exemplars or abstractions can also
inform us of how to develop the next great work in management history. As such, the
purpose of the present article is to gain insights from the authors of great works that
might be helpful to scholars and practitioners engaged in the process of developing
new knowledge about organizations.
Introduction
Many organizational scholars have devoted considerable resources to document the
evolution of the field of management. Anyone who has read Wren’s (1994) Evolution
of Management Thought likely claims that book to be a great influence on their
understanding of management in organizations; furthermore, management scholars
periodically publish lists and rankings of influential books and journals (e.g.
The authors would like to thank Blake Ashforth, Jenny Chatman, Jerry Greenberg, Jeff
Management Decision
Vol. 42 No. 10, Greenhaus, Marilyn Gist, Amy Kristof-Brown, Ed Locke, Fred Mael, Mick Mount, and Ben
pp. 1326-1342 Schneider for providing them with their insights about their work. They would also like to thank
q Emerald Group Publishing Limited
0025-1747
Jonathon Halbesleben and Michael Buckley for their substantive comments on earlier versions of
DOI 10.1108/00251740410569006 this manuscript.
Bedeian and Wren, 2001; Werner, 2002; Wiseman and Skilton, 1999; Zickar and “Great works”
Highhouse, 2001) to facilitate learning about management. These lists and rankings
provide scholars and practitioners with the necessary resources to not only
understand organizational phenomena, but to also provide the foundation for
developing future knowledge about organizations. Moreover, for the novice scholar
or practitioner, the books, journals, and articles included in these lists and rankings
most likely become highly-valenced goals; and the authors of these works then 1327
become role models. We might not all be fortunate enough to work directly with
these authors, but everyone can certainly learn something from these authors
through reading their works.
We chose to learn about the authors of articles that we found highly influential to
our development as scholars and practitioners in the fields of organizational behavior
(OB) and human resource management (HRM). We selected nine journal articles that
we viewed as being “great works” in OB and HRM (see Table I). The average number
of citations, as tracked through the Social Sciences Citations Index (SSCI), for this
group of articles was 341 citations. We then sent electronic mail (e-mail) to the authors
of the articles, to which ten authors responded (see Table II). The e-mail described the
purpose of the study, included the announcement for the special issue of this journal,
and asked the authors to give their thoughts regarding four questions. These four
questions reflected our curiosity about this topic and should not be thought of as
scientific in nature. After receiving feedback from the authors, we compiled the
Name Affiliation
When you completed writing the article, did you think it would be so well
received?
We asked the authors in our sample to provide us with their recollections regarding
how well they thought their articles would be received upon publication. Their 1331
responses generally fell into two categories:
(1) cautious optimism; and
(2) uncertainty leading to surprise.
While Professor Schneider captured the general sentiment among all ten authors who
responded to our inquiry by stating: “One never knows about these things” (B.
Schneider, personal communication, March 17, 2004), we found that the authors have
some very interesting comments about forecasting the success of their work.
Cautious optimism
The process of conducting research and having that research published, as Professor
Schneider’s quote exemplified, is an uncertain one. Some of the authors, based upon the
timing of their research, were cautiously optimistic about how well their work would
be received by their peers:
We knew that the field was ready for a conceptual piece on work-family conflict, and we
believed that it was a good article. We were enthusiastic about preparing it and subjecting it
to the review process. But I don’t think either of us anticipated that it would be used and cited
so frequently (J.H. Greenhaus, personal communication, March 19, 2004).
Professor Greenberg expressed similar optimism:
I certainly was very excited about the work when it was completed, and I suspected that it
would be popular. After all, the findings painted a clear and dramatic picture of the
phenomenon under consideration. It was a “once-in-a-lifetime” set of data ( J. Greenberg,
personal communication, March 16, 2004).
Even for those authors who did expect a positive reception of their work, they are
surprised by the overwhelming interest in their work. Professor Locke recounted his
thoughts about the article he coauthored:
We did not know but expected it would generate some interest (E.A. Locke, personal
communication, March 17, 2004).
Professor Mount, on the other hand:
. . . did think the article would have an impact . . . [but] I didn’t anticipate it would be cited 600
times by now (M.K. Mount, personal communication, March 26, 2004).
Overall, Professor Gist summarized the cautious optimism that some of these authors
might have felt when discussing her own thoughts on the topic:
I knew it was a good piece and that it should be well respected. Still, the manuscript went
through several revisions over about two years in the review process. At the time, because I
had such a challenge gaining reviewers’ understanding of the ideas, I didn’t really expect it to
have the impact it has shown (M.E. Gist, personal communication, April 3, 2004).
MD In the competitive realm of conducting and publishing organizational research, these
42,10 authors hoped for the best, while perhaps not suspecting the magnitude of success they
later achieved. This attitude was held by half of the authors in our sample; however the
remaining authors of our sample felt less certain that their work would be so well
received as it later proved to be.
1332
Uncertainty leading to surprise
Three of the authors in our sample expressed surprise at the success of their articles
because the genesis of their work occurred in graduate school or shortly thereafter.
Professor Kristof-Brown recalled that her article:
. . . started out as a paper for a graduate seminar with Ben Schneider. He’s the one who
pushed me to try and publish it. Then I got a great editor at P. Psych. [Personnel Psychology ]
(Mike Campion) and two very helpful reviewers who both saw the merit in what I was trying
to do. They are ones who saw the potential (A.L. Kristof-Brown, personal communication,
March 17, 2004).
Regarding her article, Professor Chatman provided that:
It was my dissertation and I had no sense of whether it was good work or not. I knew it was
an ambitious project, but I wasn’t sure about the way I had framed the study. Jerry Salancik
was the acting editor for the paper and he and a number of others – Charles O’Reilly, Ben
Schneider, Bob Sutton, helped me a great deal in forming the article. Jerry put me through the
ringer on the revisions, and I was worried all along that the paper would be rejected – indeed,
it was a very tough R&R [revise and resubmit] on the first round, and then I had to go
through another round of revisions before it was conditionally accepted (J.A. Chatman,
personal communication, March 22, 2004).
Dr Mael, on the other hand:
. . . had no idea that it would be well received simply because it was my first accepted article
and it ran against the zeitgeist . . . As an I-O [industrial-organizational] psychologist doing
selection work for the Army, I certainly wasn’t in a position to affect public opinion in OB or
management. Despite all that, it took off slowly and gained steady momentum (F.A. Mael,
personal communication, March 29, 2004).
Two of the authors in our sample expressed surprise at the success of their articles
based on their past experiences and where they were in terms of their professional
development. Professor Schneider offered that his earlier work:
. . . did not have much impact, but I kept working away at it and needed something to present
for my presidential address at SIOP [Society for Industrial-Organizational Psychology]. So I
integrated various ideas I had swirling in my head at the time and then had the best insight –
the title. I think the title has been the strongest attraction of the article! (B. Schneider, personal
communication, March 17, 2004).
Similarly, Professor Ashforth:
. . . didn’t think the paper was particularly groundbreaking. I did think the topic of identity
was fascinating, and I saw many potential applications of the idea – indeed, 15 years later,
I’m still playing with offbeat uses of the concept. Although I was very pleased with the final
product, the paper was just one of a slew of things I was working on at the time, and I didn’t
think of it as anything special (B.E. Ashforth, personal communication, March 24, 2004).
Integration of themes from question two “Great works”
An insight that we gained from reading the authors’ responses to this topic related to
their ability to invest emotional resources in the development of both the research and
subsequent articles while also being able to move forward to the next project upon
completion of their current work. Although we have singled out one article from each
author as a great work, all of the authors in our sample have produced several other
articles that could be considered great works as well. Furthermore, the articles that we 1333
have highlighted might have been the starting point for future research, but all of the
authors in our sample have also engaged in robust lines of research unrelated to the
works that we have identified. This suggests to us that the authors included in our
sample have the ability to compartmentalize their research projects so that the success
or failure of one project does not influence other projects. It is as if all research projects,
especially at the writing stage, are independent of each other, and this independence
allowed the authors of our sample to move forward in their programs of research.
Knowing what you know now, would you change anything about the article?
For the third question, we asked the authors in our sample if they would change, in
retrospect, any portion of their articles. We categorized their responses into four
groups:
(1) refinement of constructs;
(2) inclusion of variables;
(3) further explanation of why; and
(4) satisfaction with the final product.
While all of the authors expressed some degree of satisfaction with their final product,
”There’s always something that can be improved upon” (J. Greenberg, personal
communication, March 16, 2004).
Refinement of constructs
Although most of the articles included in our sample provided definitions of constructs
or methodological advancements that continue to be used in current research, two
authors in our sample offered suggestions in this area to improve their work. Professor
Ashforth noted that:
I wasn’t that clear on the differences between identity theory and social identity theory, and
our paper tends to fudge the two. Also, we tried too hard to argue that identification is solely a
cognition, with affect relegated to an outcome. In hindsight, I think that the two are so
intertwined that a firm distinction is artificial (as Tajfel implied 30 þ years ago: I’m a slow
learner). Beyond that, though, I think the paper holds up well. Ironically, I’m most pleased
with the applications section (organizational socialization, role conflict, and inter-group
relations), even though that part of the paper is seldom cited (B.E. Ashforth, personal
communication, March 24, 2004).
Professor Greenberg points to improvements in experimental methodology:
. . . the study published in JAP [Journal of Applied Psychology ] suffers from a confounding:
The manipulation was highly complex, so we don’t know exactly what contributed to the
results – was it the amount of information given about the pay cut, or was it the sensitivity of
the treatment shown . . . There’s something else, too. In writing the article, I would emphasize
MD a key ethical point that sometimes comes up when I talk to reporters about the study.
Specifically, I was not responsible for the pay cut, and I was not responsible for the
42,10 “inadequate explanation condition”. No researcher has that kind of power – nor should he or
she ( J. Greenberg, personal communication, March 16, 2004).
The authors of both articles addressed these issues in subsequent research on their
respective topics of interest.
1334
Inclusion of variables
If given the opportunity to modify their articles, most of the authors would like to
include more variables in the models they proposed or tested. Professor Chatman:
. . . would insist that performance findings [which were included in the original manuscript]
be included. They are included in the Academy of Management Proceedings [from 1989] . . .
but not in the ASQ paper. Jerry [Salancik] wanted to omit them because he said that causality
couldn’t be sorted out (do people fit better because they perform better or vice versa). I think
we could have shown the data and still pointed to the possibility of reverse causality. The
data were separated in time. I get people asking for the performance findings all the time, and
I have to send them two articles instead of one ( J.A. Chatman, personal communication,
March 22, 2004).
Three of the authors viewed the inclusion of additional variables as a function of the
advancements made in the field subsequent to the publishing of their articles:
If we were writing it today, we would have known more about a wider range of antecedents
and outcomes of work-to-family conflict and family-to-work conflict. But looking back at
what was known then, I don’t think I would have changed anything (J.H. Greenhaus, personal
communication, March 19, 2004).
Professor Kristof-Brown shared a similar sentiment:
We know a lot more about fit now than we did, so it would be great to include all of this
additional information. But based on what was known at the time, it was probably as inclusive
as could be expected (A.L. Kristof-Brown, personal communication, March 17, 2004).
Professor Locke noted his opportunities to include additional variables that are related
to goal setting, as he and his colleagues:
updated the topic in a 1990 book and a 2002 American Psychologist article, Sept. 2002, so
obviously if we had known more we would have put more in – but we were satisfied that we put
in everything we knew in at that time (E.A. Locke, personal communication, March 17, 2004).
my doctoral years that it had such a formative impact. It goes beneath the surface veil of
organizations to generate profound ideas on the weird and wonderful effect of rationalization
tendencies; and Zucker (1977) – she adapted the Sherif telekinetic phenomenon to explain
how norms emerge and become embedded in social systems. It’s a seemingly simple study
with profound implications (B.A. Ashforth, personal communication, March 24, 2004).
Conclusion
The present research gave us the opportunity to obtain the insights of ten authors who
we feel have written great works in organizational behavior and HRM. We asked the
authors four basic questions that we felt would help us gain some understanding of
how they feel about their own great works and the great works of others. What we
learned from our sample of authors was that they had great passion for their work, and
this passion enabled them to produce research that defined or clarified pertinent
management constructs, furthered our understanding of why organizational
phenomena occur, and shared an appreciation for a diverse body of what they felt
are great works of others. While passion certainly aided our authors’ creativity and
persistence, it became clear to us that these authors possessed another attribute that
certainly complemented their passion for their work. The unique ability to
compartmentalize their research projects probably allows the authors in our sample
to enjoy each stage in the development of their work. When they experience difficulty
or failure in one project, they can always focus their energies on another project. If we
were to develop a profile of a researcher who consistently produces highly valued
research, we would venture to guess that, aside from natural ability and motivation,
the ability to compartmentalize successes and failures would be included in that
profile. After all, everyone can read the great works in their field, but not everyone can
produce the next great work.
We also found that, much like anything else in life, timing is important. The authors
in our sample, by and large, benefited from publishing their work when the field was
primed for it. This is not say that timing is everything, however, as we could easily
make the argument that the authors in our sample produced research that made the
timing appear just right. If we were to conduct an exhaustive literature review of other
research concurrently published when the articles we have highlighted were published,
we would most likely find that those contemporary articles have not been as well
received, in terms of citations. The quality of the articles (the what, how, when, and
why) sets the articles that we have highlighted apart from contemporary research
published in their respective fields. While citations might not be the best indicator of
“great works”, we certainly feel that the quality of the articles, which is a function of
MD the abilities of the authors in our sample, make these articles not just great works but
42,10 seminal works.
Finally, for us, this process was strangely humanizing. After all, the authors in our
sample were heretofore exemplars or abstractions of management knowledge. When
reading the articles of these authors during our graduate training, we somehow
disconnected the people from their works. We encourage novices in the field of
1340 management to view great works through two perspectives. First, these great works
are exemplars to help understand some organizational construct or phenomenon.
Second, these great works are also exemplars for how to write an outstanding article.
The authors of great works present the essential elements needed to describe their
research in a manner that increases the utility of the research to scholars and
practitioners alike. To ignore either perspective limits the contributions made to the
field of management by the authors of great works.
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