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Abstract: This paper focuses on civil servants in the central Norwegian civil service
whose main tasks are budgeting, supervision and accounting. The main research
questions are: (a) What is their typical demographic profile? (b) How has their
demographic profile changed over time? (c) What are the effects of having budgeting,
supervising and accounting as a main task on civil servants’ attitudes and behaviour?
The main findings are that they have a specific profile. There are significant
differences between ministries and central agencies as well as changes over time
and also marked differences with other civil servants regarding their attitudes and
behavior.
INTRODUCTION
∗ The authors are respectively from the University of Oslo and the University of Bergen.
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102 CHRISTENSEN AND LÆGREID
(a) What is the typical demographic profile of civil servants who have
budgeting, supervising and accounting as a main task, and to what
extent does their profile differ from that of other civil servants?
(b) How has their demographic profile changed over time?
(c) What are the effects of having budgeting, supervising and accounting
as a main task on the civil servants’ attitudes, contact patterns and
use of modern reform tools? What is the relative importance of these
effects compared to other structural and also demographic variables?
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A SPECIAL BREED? 103
Third, we will present our data base and method. Fourth, the profile of the BSAs
is described by presenting longitudinal data and compare the BSAs with other
civil servants. Fifth, we will subject the attitudes, contact patterns and use of
modern reform tools by BSAs to a multivariate analysis. Finally, we will discuss
some concluding points.
A TASK-SPECIFIC PERSPECTIVE
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104 CHRISTENSEN AND LÆGREID
audits, etc. The BSA tasks are also more control-, procedure- and rule-oriented
than many other tasks, where leeway and discretion are more evident, and they
are more inward looking than many other tasks.
Studies of government organizations, like state agencies, reveal that there
are significant variations in behaviour according to the agencies’ tasks (Pollitt
et al., 2004; Lægreid et al., 2008; Christensen and Lægreid, 2008; and
Verhoest et al., 2010). Based on this we can formulate some hypotheses for
analysis:
The reasoning behind this expectation is that the BSA tasks are supposed to
be executed more in isolation from the political leadership than tasks like
coordination, information, policy development and planning, etc. The only
exception to this might be the Ministry of Finance, but we analyse the BSA
tasks more broadly in the central civil service. As pointed out above, the BSA
tasks tend to follow official procedures and are inward-looking.
Again, this hypothesis assumes a kind of ‘isolation syndrome’ for this group. BSA
is part of internally oriented administrative policy, in this case the design of the
economy-related planning and control system, and therefore is not likely to use
decision-making premises favored by societal groups. While interest groups will
of course attempt to influence the budget, this will probably be directed more
at civil servants engaged in formulating policy. For supervising and accounting
the norm of being impartial is strong, so contact with interest groups is not
appropriate.
The BSA tasks are by definition more rule-oriented, because they are
standardized public tasks. The NPM doctrine asserted that more tasks should
be exposed to such rationalization and each task should be more formalized. It
is rather obvious, however, that tasks like coordination, information and policy
development and broad planning cannot be standardized or subjected to the
same kind of constraints as BSA tasks.
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A SPECIAL BREED? 105
H4 : Civil servants with budgeting, supervising and accounting as their main
task will to a lesser extent than other civil servants identify themselves with
roles as negotiators or researchers, but to a greater extent as judges.
This hypothesis compares the role of these civil servants’ with other societal
roles. The role of a negotiator, for instance, presupposes a broad set of close
contacts, which is generally held to be atypical for BSA roles, while the researcher
role is more innovative in nature and less rule-bound than the BSA tasks. The
control aspect of BSA potentially makes their role more like that of a judge.
This is based on the idea that BSA tasks use the most modern methods – in other
words, NPM is more relevant for their tasks than for other tasks and functions.
Linked to the previous hypothesis one could also expect that NPM reforms may
blur the borders between public and private sector and enhance turnover of
financial managers between the public and private sector due to contracting out
practices, more flexible personnel management system and reduced differences
between public and private sector personnel systems.
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106 CHRISTENSEN AND LÆGREID
financial management. Thus the expectation that the financial managers should
now be less disconnected from other civil servants, political executives and
stakeholders.
Analyses of the effects of BSA tasks include structural and demographic
variables mainly as control variables to minimize unintended variance in the
multivariate analysis, but they may also have an explanatory value of their own.
We know from earlier studies that structural variables, such as administrative
level and position, have a significant effect on civil servants’ contacts, attitudes
and behavior (Lægreid and Olsen, 1978; and Christensen and Lægreid, 1999)
and that there might also be significant effects on demographic features such
as type of higher education, but also age, gender and tenure (Christensen and
Lægreid, 2008).
CONTEXT
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A SPECIAL BREED? 107
External audits have become more important but internal auditing has been
expanded too. Some people have labelled this an ‘audit explosion’ and there are
perceptions that we are moving towards an ‘audit society’ (Power, 1997).
There are, however, different trajectories in different countries regarding
financial management reform. Despite a lot of reform initiatives over the past
decades there is no one way of understanding a new public financial management
system and a globally standardized system is far away (Chan and Xiao, 2009).
Some countries are frontrunners, such as Australia, New Zealand, the UK and
to some extent also Finland, Sweden, the Netherlands, the USA and Canada
(Pollitt and Bouckaert, 2004). Here there have been major changes, with simple
line-item budgeting under a centralized government system being supplemented
by performance budgeting, accrual accounting, performance auditing, perfor-
mance contracts, more entrepreneurial management, contracting out, output
and outcome measurement and fiscal decentralization (Rubin and Kelly, 2005).
This does not, however, mean that the new reforms are replacing the old
financial regulations and systems. In many countries one can, for example, see
a combination of the old cash-based budgeting and accounting system and the
new accrual-based system (Yamamoto, 2004), or a combination of management
by rules and management by objectives (Christensen and Lægreid, 1998). There
are also large differences in the way the reforms are adopted, even if they look
similar on the surface (Rubin and Kelly, 2005). In contrast to the front-runners,
Norway has traditionally been a more reluctant reformer than these countries
and has not yet gone very far down the reform path. Reforms have been adopted
in a piecemeal, incremental and experimental fashion, but picking up some
more speed in the last decade.
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management reforms in a bid to promote greater efficiency. Over the last two
decades there has been a trend to introduce more flexibility and local autonomy
in financial regulations and personnel systems, such as frame-based budgets and
more local and individual-based pay systems.
The Ministry of Finance is a strong overarching ministry coordinating finan-
cial and budgetary matters among line ministries. Norway has a decentralized
system of central public administration in which ministries and central agencies
have a high degree of managerial flexibility. The control and monitoring of the
spending activities of agencies is largely left to individual ministries.
A Norwegian system of performance management, Management-by-
Objectives-and-Results (MBOR), was introduced and developed from the early
1990s, when it was made mandatory for all government organizations. It was first
introduced in the Budget Reform of 1986, which also introduced more flexibility
in the use of allocated resources. In 1997 MBOR became an integrated part of
the Government Financial Management Regulations. Progress with government-
wide systems of performance measurement has been slow, however, especially
with respect to developing and using performance information. Although the
Ministry of Finance requires all ministries and agencies to set goals and monitor
performance, there is still more talk than action in the central government
on these reform initiatives (Anderson et al., 2006). But many ministries and
agencies have made a considerable effort to establish performance indicators and
to implement performance reporting systems (Christensen and Lægreid, 2007;
and Lægreid et al., 2006). A special Agency for Financial Management was set
up in 2004 to strengthen financial management and improve resource efficiency
within the public sector. Although envisaged as a kind of NPM entrepreneur,
actually implementing its ideas has proven problematic.
The budgetary regulations in Norway define a one-year budgeting system and
require the budget to be presented on a cash-term basis. There has been some
discussion about introducing accrual budgeting and accounting (Monsen, 2008),
although Olson et al. (1998) argue that introducing such a system in public-
sector organizations should be approached with caution. After being adopted
on a pilot basis in a limited number of individual agencies it is now an option
to introduce accrual accounting in addition to regular cash based accounting
in government agencies. The letter of intention (letter of instructions and
allocation) is the main instrument used by ministries to implement the budget.
The letter sets out the appropriations for the agency, the overall goals and
objectives, reporting demands, performance indicators and information requests
on performance indicators. The Norwegian system entails extensive delegation
to agencies. Ministries mainly manage agencies through dialogue and discussion,
which encompass both formal and informal elements. In some sectors, mainly
higher education and health, some funding is directly linked to results – with
money following students or patients. A main challenge in the Norwegian
system is to find an appropriate balance between delegating responsibility and
maintaining adequate systems of accountability and control.
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DATA BASE AND METHOD
Our method of studying BSA civil servants is based on three main elements
(Christensen and Lægreid, 1999). First, we focus on the structural, cultural
and demographic profile reported by individual civil servants in ministries and
agencies, viewing them as representatives of their organizations, but also on
their attitudes, contacts and experiences. Our main concern is to find out how
individual civil servants experience various tasks, demands, and constraints in
their daily work along different dimensions.
Second, we choose an extensive method to cover a lot of ground. In 2006 we
conducted a large survey of all civil servants with at least one year of tenure
from executive officers to top civil servants in Norwegian ministries and of every
third civil servant in the central agencies. 1,516 persons in 49 central agencies
answered, and the response rate was 59%. The response rate in the ministries
was 67%; 1,846 responded in the 17 ministries.
In addition we used comparable surveys from 1976, 1986 and 1996 to show
how the Norwegian central civil service has developed and to put BSAs into
a comparative perspective both concerning their own development and in
comparison with other groups. The response rate for the ministerial survey
was 72% in 1976, 1986 and 1996. For the survey of central agencies it was 68% in
1986 and 65% in 1996. The survey was not conducted in central agencies in 1976.
Third, we took a broad empirical approach to the question of tasks, first
asking the civil servants the following question: ‘Which of the tasks mentioned
below does most of your work in your current position involve?’ The 10 different
tasks named included budgeting as one category and control, supervision,
implementation and accounting as another one.1 In 2006, 370 of the civil servants
in the ministries and central agencies belonged to these two categories, i.e., had
budgeting, supervising and accounting as their main task and they constitute
the basis of the analysis.
Main Tasks
When asked to pick one main task, 11% of the civil servants in ministries
and central agencies in 2006 reported that they had budgeting, supervising
or accounting as their main task in their current position. But the number of
civil servants working with budgeting or supervising/accounting as a secondary
task or additional task is much larger. 35% said that they spent more than a
small part of their time on budgeting and 34% reported the same regarding
control, supervision and accounting. The correlation between these two main
tasks is 0.28 (Pearson r, sign: 000). For the rest of the analysis we will use the
combined main task of Budgeting and Supervising/Accounting (BSA).
There is a strong positive correlation between having BSA as a main task and
spending a lot of time on performance and result reporting, so it is evident that
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Table 1
Background Characteristics of Civil Servants in Ministries and Central
Agencies with Budgeting, Control, Supervising and Accounting as their
Main Tasks. 1976–2006. Percentage
Ministries:
Proportion with budgeting/supervising/accounting as 11 12 12 10
a main task
Under 40 years old 26∗ 41 53 50
Men 88 68 61 56
Education:
-Law 23∗ 17∗ 8∗ 4∗
-Economics 12 15∗ 17∗ 20∗
-Business school, master in business administration 6 9 16∗ 21∗
-Social science 1 10 18 25
-Other higher education/master level 26∗ 15 9 8
-Other higher education/bachelor level 32∗ 35∗ 35∗ 23
Recruited from private sector - 10 7 10
∗
10 years or more tenure in the ministries - 45 46 39
Exit plans 22 21 27∗ 22
Exit offers 26 19 30 26∗
Central Agencies:
Proportion with budgeting/supervising/accounting as - 10 11 14
a main task
Under 40 years old - 26∗ 21∗ 25∗
Men - 93∗ 69 65∗
Education:
-Law - 4∗ 4∗ 3∗
-Economics 3 4 8∗
-Business school, master in business administration 5 10∗ 10∗
-Social science 0 2 6∗
-Natural science, engineers 31 19 29∗
-Other higher education/master level 3 2 4
-Other higher education/bachelor level 49∗ 60∗ 40
-Recruited from private sector - 26 35∗ 34∗
10 years or more tenure in the central agency - 56∗ 43∗ 23
Exit plans - 27 33 25
Exit offers - 30 21∗ 33
Note: ∗ Significant differences from other civil servants.
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A SPECIAL BREED? 113
low level; there are no big differences in tenure; and exit plans and job offers
have remained rather stable over time.
In the central agencies we have comparable data going back to 1986. Over
this period there has been some increase in the share of civil servants with
budgeting, supervising and accounting as a main task, especially during the
period 1996–2006. In contrast to the ministries, the age composition of these
employees is rather stable, and for all periods they are older than civil servants
with other main tasks. As in the ministries, the proportion of men has decreased
significantly, but is still on a higher level than in the ministries.
For central agencies we do not see the same strong change in educational
background over time as in the ministries. The jurists are at a stable low level
and are under-represented among the BSAs in all three periods. Compared to
1986 there are relatively more economists, masters in business administration
and social scientists, but the changes are much weaker than in the ministries.
There is also a decreasing number of employees with lower education, but this
group is still the largest among the BSAs.
In central agencies recruitment from the private sector increased from the
1980s to the 1990s, but remained stable in 2006, and there was a significant
drop in tenure among BSAs, particularly from 1996 to 2006. This is, however,
not connected with any significant change in exit plans or job offers.
Overall our expectations related to the NPM movement, that the share of
financial managers would increase over time due to NPM related reforms (H6),
and that their turn-over and mobility with private sector would increase (H7),
does not get any significant support.
Tables 2 and 3 examine the effects of belonging to the BSA group of civil servants,
combining the respondents from ministries and agencies, and show correlation
between working with BSA tasks and attitudes and perceptions of a more general
nature in their roles, contact patterns and attitudes towards reform tools, after
controlling for other variables like structural and demographic factors. The only
significant bivariate correlation that does not turn out to be significant in the
multivariate analysis is the effect on signals from the political leadership. Here
the main effect is of administrative level (ministries) and position (management
position). This multivariate analysis is, however, not shown in Table 2. H1
is however, partly supported since the BSAs pay more attention to following
proper rules and procedures. The table shows support for hypothesis H2 since
the BSA have less contact with and deemphasize attention to and pay less
attention to signals form user groups and clients than other civil servants, which
indicates their introverted profile. They also imagine that they have clear rules
and practice in conducting their daily work (H3 ).
Concerning identification with societal roles, they identify less with being a
negotiator or researcher, as expected from hypothesis H4 , but do not identify
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more with the role of a judge, at least not in a significant way. The hypothesis
H5 , concerning the importance of modern NPM reform tools, is supported,
because here the BSAs score higher than other civil servants. This is in particular
related to increased flexibility in budget matters and to the formulation of
goals, evaluation/performance reporting and increased autonomy for regulatory
bodies.
Overall, a BSA seems to carry a certain profile. The expectation that NPM
reforms had lead to less isolation and stronger connections between financial
managers and stakeholders (H8 ) is not supported. NPM has not lead to less
disconnection between financial managers and other actors. That profile seems
to be characterized by more attention to procedures than signals from interest
groups, i.e. a rather introverted and self-contained style, and more focus than
other civil servants on diverse NPM-related reform tools. This profile may seem
to be a rather paradoxical combination of traditionalism and modernism. It may
be more understandable when combined with one of the main results from the
analysis of the characteristics of the BSA group. During the 30 years analyzed
Table 2
Effects of BSAs on Attitudes and Contact by Structural and
Demographic Features. Linear Regression. Beta
Demographic features
Gender −0.05∗∗ −0.14∗∗ −0.04∗ 0.06∗∗ 0.01 0.02
Age −0.03 0.00 0.05∗∗ 0.04 0.02 0.04
Education:
-law −0.18∗∗ 0.09∗∗ −0.05∗∗ −0.04∗∗ 0.00 0.08∗∗
-social science −0.05∗∗ 0.06∗∗ 0.11∗∗ 0.00 0.04∗ 0.15∗∗
-economists 0.04∗ 0.11∗∗ 0.02 −0.07∗∗ −0.05∗ −0.07∗∗
Tenure central gvm. −0.03 −0.03 −0.03 −0.02 0.05∗ 0.01
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the demography of the BSAs has undergone a radical shift from jurists being the
dominant group to the complete domination of economists and social scientists.
This indicates that most aspects of BSA tasks have become modernized, while
they have retained some of their formal and introverted nature, probably in
a layering way. Another way to say this is that the new educational groups
coming into the BSA group have participated in changing the tasks, and this
combined with path dependency and decisions on modern reform have formed
a new profile.
Tables 2 and 3 also include a control for other structural variables, related
to administrative level (ministries/agencies) and hierarchical position, but also
for various demographic variables. The only variable that shows an overall
stronger correlation than BSA is hierarchical position, well established as one
of the most significant variables in many analyses of the surveys of the civil
service (Christensen and Lægreid, 1999). Administrative leaders or managers
score much higher than executive officers on the importance of performance
management tools, increased autonomy and contact with interest groups,
while executive officers attend more to clear rules, reflecting a difference in
roles. Agency civil servants tend to put a greater emphasis on performance-
management tools, increased autonomy of regulatory bodies and signals from
Table 3
Effects of BSAs on Reform Measures by Structural and Demographic
Features. Linear Regression. Beta
Increased Evaluation,
Flexibility Clear Performance Increased
Budget Objectives Reporting Autonomy
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CONCLUSION
We have first shown that the civil servants who have budgeting, accounting and
supervising as a main task have a specific and significant demographic profile.
There are clear differences between BSAs and other civil servants generally, and
between BSAs in ministries and central agencies. BSAs are under-represented
at the management level, and among them economists are over- and jurists
under-represented. In central agencies the BSAs tend to be older men and have
a lower level of education and are to a greater extent recruited from the private
sector. As for other civil servants, there is relatively low recruitment from the
private sector, especially within the ministries. Many of the BSAs also have
other tasks, especially regarding performance and result reporting. They are,
however, less involved in information, planning and development and in drafting
legislation, regulations and contracts.
Second, there have been significant changes in the profile of BSAs over time.
In the ministries the main picture is that BSAs have become more professional
and their educational background tends to be concentrated in the spheres of
economics and social science, with a corresponding decline of jurists. In line
with the rest of central government there has been a significant feminization of
the BSAs, especially in the ministries.
Third, the task-specific perspective gets significant support. As expected,
the BSAs pay more attention to following proper procedure than other civil
servants. Their daily work is to a greater extent constrained by clear rules and
they identify themselves to a lesser degree than other civil servants with the
roles of negotiator or researcher. In their daily work they pay less attention
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to user groups and they have little contact with interest groups. They are
also to a greater extent exposed to, and use, modern financial management
reform tools related to performance management, flexibility in budget matters,
increased autonomy in regulatory issues and other NPM-related measures.
This pattern also holds when controlling for structural and demographic
features. Having budgeting, supervising and accounting as a main task is an
important key to understanding variations in the civil servants’ attitudes and
behaviour.
Fourth, although tasks matter, there are also significant variations according
to structural and demographic features. In fact position has a greater effect
than having budgeting, accounting and supervising as a main task for
several dependent variables, especially use of different modern reform tools.
Administrative level also has a significant effect along several dimensions.
Regarding demographic variables, type of education has a significant effect,
but there are also effects of age and gender. Overall, however, the effect of main
task is strong even after taking the control variables into consideration. Taken
together this pattern is in line with a transformative approach (Christensen
and Lægreid, 2001 and 2007) which states that organizational features can be
better understood by combining different theoretical perspectives. The different
perspectives are supplementary rather than alternative in their explanatory
power (Roness, 2009; and Verhoest et al., 2010) indicating that there is need for
synthesizing theories on understanding government bodies (Roness, 2010).
Thus our main conclusion is that Norwegian budgeting and financial civil
servants are indeed a special breed. They have their own characteristic profile
and a task-specific perspective, here represented by the finding that having
budgeting, accounting and supervising as a main task has major explanatory
power with respect to variations in civil servants’ attitudes and behaviour.
The role of BSAs is somewhat hybrid reflecting a complex mixture of classical
bureaucratic models, NPM and also governance models (Chan and Xiao, 2009).
It is inward-looking and has formalized features, making it in some ways old-
fashioned; yet at the same time it is also modern in two respects. One is that the
educational profile of the BSAs has changed dramatically over time, reflecting
and even strengthening the overall transformation of the demographic profile
of the civil service. The other is that it has taken many NPM features on board,
including performance management, which at the same time demonstrates how
the content of BSA tasks has changed.
In a Norwegian context of rather cautious and reluctant adaptation of NPM
reform tools in general and also financial management tools, these reforms
have not in a significant way changed the share of financial managers in the
central civil service, and their mobility pattern. Neither has it led to greater
integration between financial managers, politicians and stakeholders. This group
is still rather disconnected from other actors but on their own arena they apply
modern NPM inspired management tools to a greater extent than civil servants
with other tasks.
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118 CHRISTENSEN AND LÆGREID
APPENDIX
Independent Variable:
What is your main task in your current position (budgeting, control, accounting,
supervising): 1: yes, 2: no
Control Variables:
Administrative level: 1: ministry, 2: agency
Position: 1: executive officer, 2: manager
Gender: 1: man, 2: woman
Age: 1: under 40, 2: 40–49, 3: 50 and older
Education:
Jurist: 1: no, 2: yes
Social scientist: 1: no, 2: yes
Economist: 1: no, 2: yes
Tenure in central government: 1: 5 years or less; 2: more than 5 years
Dependent Variables:
Proper procedure:
Signals: 1 very important to 5 very unimportant
Rules: 1 very clear rules – 5 very high discretion/leeway
Contact interest org: 1: every week, 2: every month, 3: occasionally, 4: never
Identification with researcher: 1: yes, 2: no
Identification with judge: 1: yes, 2: no
Identification with negotiator: 1: yes, 2: no
Importance of different reform tools: 1 very important – 5 very unimportant,
6: not relevant.
NOTE
1 For the reason of simplicity we use the term ‘supervision and accounting’ for this category
consisting of ‘control, supervision, implementation and accounting’
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