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Case Western Reserve Unlverslty
EXPERIENTIAL
LEARNING
Experience as The Source of Learning
and Oevelopment
/l'/84
Prentice-Han, lnc., Eng!ewood Cliffs. New Jersev 076.~
~--------- rwo ---------
The Pro~ess
of Experiential
Learning
Tes1:n9 irnplic~tions.
of ee~opt1 I'\ ne·.~
"tuauons J Observations and
1efSec:1·0 ,."
~ fc>'mouonof abltr«t
concopt1 aocf geoen1 liza ~ 1 o n s
Figure 2.1 Thc Lowlnian Experientlal l eatnlng MOdeJ
information to assess deviations from cesired goals. This information feedback
provides the basis for a continuous process of goal·directed action and
cvaluation of the consequences o( that action. Lewin and his followers believed
that much individual and organizational ineffectiveness could be traced
uhimately 10 alack of adequare feedback processes. This ineffectiveness results
from an imbalance be tween observa tion and ~ction-eitherfrom a tendency far
individuals and organizations to emphasi2e decision and action at the expense
of inforT!".ation gathering, or from a tendency to become bogged down by data
collection and ana!ysis. The aim of t he laboratory method and action research is
to integrate these rwo perspectives into an effective, goal·directed learning
process.
~
Figure 2.2 Oewey·s Model of Exporltntial Leartilng
Thus, in contras! to the child in the sensory·motor stage whose learning style
was dominated by accommodative processes, the child at the stageofconcrete
operations is more assimilative in his learning style. He relies on concepts and
theories to select and give shape to his experiences.
Piaget's final stage of cognitive development comes with the onset of
adolescence (12-15 years). In this stage, the adolescent moves from symbolic
processes based on concre te operations to the symbolic processes of
representational logic, the stage or formal operations. Henowreturns toa more
active orientation, but it is an ac tive o rienta tion that is now modified by the
development of the reflective and absfrac t power that preceded it. The
TM t'toces.s 01 Experiential Leerning 25
C-oncnite
Phtnomenati.sm
EractJ•·e 11co·.ic
Learnirr.g lelfrin9
1 s.-...,. 2. Represeota
motor Sta?& 1lcnal Stoge
4. St~of 3 St¡,ggot
Fon-al Concttte
Optn1t:ons Opefa¡ions
Hyoothe1ico loducti·~>e
dtdi..Cl1~
le•n ng
ltlU11flV
AbsHF.Ct
Corsuuctioni.sm
Figure 2..3 Piagot'a Mod'el of Lea rning and Cognitive Oevelopment
We see, titen, thot formal thought is for Pioget not so much this or thot
speci[ic behavior as it is o generafized orientation, sometimes expUcit and
sorne times irnp!icit, towards prob.'em solving;· on orientatiori towards organi2ing
dato (combinotcriaf anafysis), towordsiso!ation and controlo/ voriobles, towards ·
the h~'POthetteal, ond towords logicolJUsti[icationondproof. /Flovell, 1963, p. 211}
There is a great deal of similarity 301ong the models of tne learning process
discussed above. 1 Taken 1ogether, tney form a unique perspective on learning
'There ate a!so poir.!$ of dsasreernent. "ilich"iJ be exp!ored more fultyin lhe next chapter.
26 The Process of Expesientiel learning
Educorion thus b«omes on oc1 of deposiring, in whích the swden1s ore 1he
depasitories ond rhe teocher is the deposiror. lnsieod o/ communicoting, the
teocher issl.l<'s communiques ond mokes deposits which the students potiently
receive, 1nemo,.ize, ond repeot. This is the "hankins"' concept of educotion, in
which the scope of ocrion ollowed ro the studenlsextends only os for os receiving,
/iling, ond storm,g the deposits. Tlicy do, it is rwe, hove lhe opportunily to bccomo
collectors or catologucrs of the th1'ngs they s tore. But in the last anólysis, it is 1nen
themselues who ore /iled au:oy llirough thelock of creotivity, tronsformation, and
knowledge in this (al best) mísgtiided system. For oporlfrom inquiry, aport from
the praxis, men cannot be truly human. Knowled9e emerges only through
inuention or1d reinvention, through the restless, impotient, contínuing, hope/ul
inquiry men pursue in the world, with rhe world, ond with eoch other. {Friere,
1974, p. 58]
We ihought the lrouble people hove in learning new theories may stem not
so much from 1he inherent dif[ic11/1y o/ the new theories as fram the existing
theories people haue tl1at alreody determine praclices. We coii 1heir operational
thcories of action theories·in·usc to distingui.sh them from the espoused thcorics
t/101 are used ro describe andjus1ify behavior. We wondered whether lhe difficulty
í11 !eorning new theories of action is related 10 o disposition to protect th(J old
lheory·in·use. (Argyris and Schon, !974, p. viiil
1 Tht> concept o! d:ia!ectk. relationsh!p iJ uscd odviscd!y in lh~ work. Thc long history and
chang1n9 usagcs of lhis lerm, ~nd pnr11cull)t)y tho en\Ottonnl and idcalog:cal connotations atlendh'(!
lls usase in s.orr.e con!exts, nlay <::auM? .sonie confuslo1l far lhe re1:1der. Ho<.A.•ever, no other term
cxpresses as v.·e!I the relatlonsh:p between learn!ng orientalions de&cribed here-1~1 of mutunl:Y
opposed and conílicti:lS processes !he resu!!s o! e.lch or which cannot be expl2i:ned by the other, but
whose n'e(se( th:oush ccnftont::it:On cf the co1,0iccbel\~:een them resv.hs in a hish.erorder proce.u
th.et tra"'lscends and encompasses them both This c!eíinilion comes closest to Hegel's use o! the
term bi.Jt does not imp~~· tot~f acceptance ol the Htgebn eplstemology (compare Cha;>ter 5, p. 117).
The Prccess of €xpertential l..earning
Ali the models above suggest the idea that learning is by its very naturea
tension· and conílic t·filled process. N "w knowledge , skills, or altitudes are
achieved through confrontation a mong four modes ol experiential learning.
Learners, if they are to be effective, need lour difiere n! kinds ol abilities-
concrele experience abilities (CE), reflectiue obseruation a bilities (RO).
abstrae/ conceptuolíza tion abilities (AC), and active experimenlatian (AE)
abilities. That is , they must be able to involve themselves íully, openly, and
without bias in new experiences (CE). They must be able to reílect on and
observe their experiences from many perspectives (RO). They must be able to
create concepts tha t integrate their observations into logically sound theories
(AC), and they must be able to use these theories ro make decisions a nd solve
problems (AE). Yet rhis ideal is diíficult to achieve. How can one act and reílect
at the same time? How can one be concrete and immedia te and still be
theoreticaJ? Learning requires abilities t hatare polaropposites,and the learner,
as a result, must continually choose which set of learning abilities he ar she will
bring to bear in a ny specific leaming s ituation . More specifically, there are two
primary dimensions to the learning process. The first dimension represents the
The Procass ot Expor'8ntlal Learning 31
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process (Simon, 1947), and the creative prócess (Wallas, 1926) in belween.
Although the models ali use different terms, there is a reinarkable similarity in
concept among them. This similarity suggesls that there may be great payoff in
the integration of findings from the se specialized areas into a single general
adaptive model such as that proposed by experiential learning theory. Bruner's
work on a theory of instruction (1'966b) shows one example ol this potential
payoff. His integralion ol research on cognitive processes, problemsolving, and
learning theory provided a rich new perspective for the conduct of education.
When learning is conceived as a holistic ada ptive process, it provides
conceptual bridges across life situations such as school and work, porlraying
learning as a continuous, lifelong process. Similarly, this perspective highlights
the similarities among adaplive/learning activilies that are commonly called by
The Ptocess of Expetlenttal Leatning
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;pecialized names - learning, creativity, problem solving, dccision making, and
scientific research . Finally, learning conceived holis tically includes adaptive
~ctivities that vary in their extension through time and space. Typically, an
mmediate reaction to a limitcd situation or prob!em is not 1hough1 ofas learning
~ut as performance. Similarly al the other extreme, we do no1common!y think
~f Jong-term adaptarions to one's total lile situation as learning but as
:leue/opmenr. Yet performance, learning, and development, when viewed from
the pcrrspectives of experiential learning theory, lorm a continuum of adaptive
postures to the environment, varying only in their degree of extension in time
and space. Performance is limited to short-term adaptations to immediate
c ircumstance, learning encompassessomewhat longer-term masteryof generic
classes of s itua tions, and development encompasses lifelo ng adaptations to
o ne's total lile s ituatio n (compare C hapter 6) .
Experie11ce does not go on simp fy inside a person. Ji does go on 1hete, for i't
in,fluences the formation of altitudes of desire and purpose. But this is not the whole
of the slOl'.\r'. Euery genuine experience has an actiue side which chongcs in son1e
degree the ob}ective conditions undet which experiences are had. The difference
between ciuilizotio:t ond sovcgery, to toke on cxampfeon a largescale, isfound in
the degree in 1..vhich previous experiences have chansed the objecfive condition$
under which subsequent experiences tóke place. The existence of roods, of
means o/ rapid n;ovemenJ and lransporlation, toors, imp!ements, furniture,
e.'ectric light and power, are illustrations. Destroy the exterr1al condiiions o/
present ciuilized experiencc, andfora tirneourexperiencewould relapse into thot
of barbarie peoples. . ..
The uxird "interaction" assigns equol rights to boihfactors in experience-
objective and interna! conditions. Any norn1al expe1ience is an interplay of these
two sets o/ conditions. Token together . . . they form what we cal/ a situation.
The sfate1nenl that individuats live in a world meons, in the concrete, that
1hey liue in a seties o/ situations. Ar1d when it is said thot they Iive in 1hese
situations, the n1eanin9 of the word ''in"is differentfrom i'ts meoning when it is said
that pennies are "in*' a pocket or painf is "in" a can. lt meons,. once n1ore, tltat
interoction is going on between an individual and objccts and other petsons. The
conceplions o/ situation ond o/ interaction are inseparable from each other. An
experience is a.'u.:ays u;hat il is beca use of a transaction taking p{cce beJu.ieen an
individual ond what, al thc tüne, constitutes h1's environrnent, w.~eiher the Iatter
consists of persons 1.vi!h whon1 he is lalking about sorne top:c or et.·ent, the subject
1D1ked obout being olso a port oí the situation; the book he is reading (in which his
·envitoning conéitions o r the time tnay be éng.1ond or .oncien1 Greece or an
in;oginóry region); or the n1oterials o/ on experirnenl he is pe1jorming. The
enuironn1en!, in ofher words, is whatevercondi!ions interccl u;ifh personal needs,
desires, purposes, cnd capacities to creote the expen'er:ce which is llad. Ei,:en
when o person bt:ilds a castle in ihe air he is 1'ntetcciing with lhe objects tohich he
consiructs in fancy. {Dewey, 1938, p. 39, 42·43}
Although Dewey refers to the rela tionshi¡) between the objective and
subjective conditions of experience asan "interaction," he is struggling in the
last portien of the quote above to convey the special, complex nature of the
relationship. The word lronsaction is more appropriate than interoctio11 to
describe the relationship between the person and the environment in
experiential learning theory, because the connotation of interaction is somehow
100 mechanical, involving unchanging separate entities that become ínter·
twined but reta in their separate identities. This is why Dewey attempts to give
special meaning to the word in. The concept of transaction impliesa moreftuid,
interpenetrating relationship between objective conditions and subjective
experience, such that once they become related, both are essentially changed.
Lewin recognized this complexity, even though he chose to sidestep it in
his famous theoretical formulation, B = /(P,E). indicating that behavior is a
function of the person and the environment without any specification as to the
specific mathematical nature of that function. The position taken in this work is
similar to that of Bandura (1978)- namely, that personal characleristics,
environmental iníluences, and behavior ali opera te in reciproca! determination,
each factor iníluencing the others in an interlocking fashion. The concept of
reciprocally determined transactions bctween pcrson and leaming enviren·
ment is central to the laboratory·training method of experiential learning.
Learning in T·groups is seen to result not simply from responding to a fixed
environment but from the active creation by the learners of s ituations that meet
their learning objectives:
Learning in this sense is an active, self·directed process that can be applied not
only in the group selling bul in everyday life.
Psychoíogy Jhus occupiesa key position, and its imp fications become increasing1y
cleor. The very sin1p!e reason for this is thot if the s ciences of noture exptain the
human spccies, humans in turn exp!ain Jhe sciences oj nature, ond it is up to
psychology to show us how. PsycholOS)I, in fact, represents the junction of two
opposite directions of scientific thought that are dialectico!ly complementary. Jt
foltows that the sys/en1 of sciences cannot be arranged in a linearorder, as many
people begitming w ith Auguste Comle haue aliempled lo arrange them. Theform
thot characterizes the sysfem of scie11ces is thot of a circle, or more precise/y that
af aspira/ as it becomes euer lorger. lnfact, objeclsare knownonly through the
s libject, wfii!e the subject can know hi111selj or herse{j on}y by actins on objecls
materio!ly and mentally. Jndeed, if objects are innt1merable and science
indefinite!y d iuerse, al/ knowledge of the subjecr brings us back to psycholoS)I, the
science of the subjecl and the subieci's actio.os.
. . . it is impossible to dissociote psycho/ogy from epistemology . . . how is
knou..•ledge ocquired, how does it increose, and how does it beco me orgonizedor
reorganized? . .. The answers we find, and /rorn l1Jhicl1 u;e can only c/1oose by
more or less refining tl1e1n, are necessarify of the foUowing three types: Either
knowledge comes exclusi1..•efy from the object, or it is constructed by the subject
alone, or it results from mu/tiple inferactions between thesubject and theobject-
but whot interaclions and in what form ? lndeed, we see al once thal these are
epistemo!ogical sofutions stem1ning fron1 en1piricisrn, apriorism, or diverse
interaclionism. .. . [Piaget, 1978, p. 651)
lt is surprising that few learning an9 cognitive researc hers other than
Piaget have recognized the intimate relationship between learning and
knowledge and hence recognized the need for epistemological as well as
psychological inquiry into these rela ted processes. In my own research and
prac tice with experiential learning, [have been impressed with the very practical
ramifications of the epistemological perspective. In teaching, for example, 1
have found it essential to take into account the nature of the s ubjec t matter in
deciding how to help students learn the ma terial a t hand. T rying to develop skills
in empathic lisrening is a different educational task, requiring a different
teaching approach from that of teaching fundamentals of s tatistics. Similarly, in
consulting work with organizations, l have o ften seen barriers to communica·
tion and problem solving that a t root are epistemologically based- tha t is,
based on conflicting assumptions about the nature of knowledge and truth.
The theory of experiential learning provides a perspective from which to
approac h these prac tica! problems, suggesting a typology of different
knowledge sys tems that res ults from the way the dialectic conílicts between
adaptive modes of concre te experience and abstract conceptualizationand the
38 Tho Procesa of ExperientlBI Lcarning
Even though definitions have a way of making things seem more certain than
they are, il may be useful to summarize this chapter on lhe characteristicsof the
exper:ential learning process by <iffering a working defininon ol lcarning.l
Leoming is the process wher·eby knowledge is created lhrougfr the
transformotion o{ experience. This definition emphasizes severa! critica!
aspects ol rhe learning process as viewcd lrom the experiential pers pective.
Firsl is the emphasis on lhe process ol adaptation and learning as opposed to
conlent or outcomes. Second is that knowledge is a translormation process,
being continuously c realed and rec realed, not a n indepenclent entity to be
acquired or transmitted. Third, learning transforms experience in both its
Jbjective and s ubjective lorms. Finally, to· unders1and leaming, we mus!
Jnders tand the nalure ol knowledge, and vice versa.
lfrom 1h:s po'nt on, J'WiO drop thc 1nodi!ier "cxperi~nllal" inrefcrring 10 lhe lea:ni1l9 ptOf;t$$
ie.sc:rit,ed i:i 1hl3 chapter. V.i'hen other throciesof litarrjng are d~. ~ ""~'I hP vt.nti''°"' ••
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