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“Non-judgment, in mindfulness theory, is accepting the current state as part of a constant flow

of changing experiences. This paradigm suggests that letting go of judgment strengthens the
mind, and it challenges the illusion that over-thinking something gives one control over it.”

Mindfulness and
Experiential Learning

By Bauback Yeganeh Over the last forty years researchers from finding statistical support for what many
and David Kolb many different theoretical perspectives have known for two millennia: that practic-
have discovered that individuals develop ing mindfulness enhances mental and
consistent, routinized approaches to learn- physical health, creativity, and contextual
ing called learning styles (Sims and Sims learning. In a world of flux and rapidity,
2006). Of the models that have emerged, living mindlessly can result in a host of
Experiential Learning Theory (ELT) has problems including but not limited to: tun-
largely influenced leadership and organiza- nel vision, increased stress, reduced physi-
tion development. The experiential learn- cal health, reduced creativity, and difficulty
ing cycle is one of the most well-known navigating complex systems. As our sister
illustrations in management education and fields of psychology and social psychology
has become the key theoretical model to grow mindfulness research and practices,
express the nature of experiential learning our field must as well. In this article we
(Cunningham, 1994). Experiential learn- explore and discuss mindfulness as a tool
ing theory also forms some of the basis to assist learners in unlocking their full
for notions of the learning organization learning potential in organizations.
(Vince, 1998; Casey, 1993; Senge, 1990).
Furthermore, organizational research and Mindfulness
practice supports the premise that when
learning is defined holistically as the basic So what exactly is mindfulness? Any
process of human adaptation, it subsumes construct that has existed for thousands
more specialized managerial processes of years has many definitions. We would
such as entrepreneurial learning, strategy like to offer two of the most widely
formulation, creativity, problem solving, accepted descriptions of mindfulness. In
decision making, and leadership. our research with Darren Good at Case
Learning styles are used to make sense Western Reserve University, we found
of the world and adapt to it. But what hap- two predominant streams of mindfulness
pens when learners over-routinize their research and practice, meditative mind-
learning styles? Are they missing oppor- fulness and socio-cognitive mindfulness
tunities to reach their learning potentials? (Good & Yeganeh, 2006; Yeganeh, 2008).
This article discusses how mindfulness
techniques can enhance experiential Meditative Mindfulness. Although it is
learning and provides tools for practice in widely used as part of a secular mindful-
organizations. Mindfulness is an age old ness practice, mindfulness is the core of
practice used to overcome the tendency to Buddhist meditation (Kabat Zinn, 1994).
“sleep walk” repetitively through our lives. Thich Nhat Hanh, Gunaratana, Kabat-
In recent times it has been accepted into Zinn, and other present day authors
mainstream psychology, social psychology, advocate developing mindfulness through
and medicine. Empirical studies are now meditation techniques to help people heal

8 OD PRACTITIONER  Vol. 41 No. 3  2009


themselves and live intentionally. A dis- Harvard social psychologist Ellen Langer,
studies in bias and prejudice. Explaining
tinction of meditative mindfulness is that often relates mindfulness to learning: the practical benefits she illustrates that “If
it requires a discipline of anchoring the we describe someone we dislike intensely,
mind in the present moment. This is often “When we are mindful, we implicitly a single statement usually does it. But
accompanied with a practice of aware- or explicitly (1) view a situation from if, instead, we are forced to describe the
ness and acceptance through breathing. several perspectives, (2) see infor- person in great detail, eventually there will
Kabat-Zinn (1994) defines mindfulness mation presented in the situation be some quality we appreciate” (Langer,
as “paying attention in a particular way: as novel, (3) attend to the context in 1989, p.66). One of the reasons Langer’s
on purpose, in the present moment, and which we perceive the information, work is so compelling is that it thoroughly
non-judgmentally” (p.4). Non-judgment, and eventually (4) create new catego- supports the notion that simple labels (e.g.
in mindfulness theory, is accepting the ries through which this information good and evil) do not accurately reflect the
current state as part of a constant flow of may be understood.” (Langer,1997, complexity of the world. Instead they allow
changing experiences. This paradigm sug- p.111) for mindless rationalizations that justify
gests that letting go of judgment strength- a broad range of dysfunctional behaviors,
ens the mind, and it challenges the illusion Langer (1997) argues that our school sys- from ineffective to criminal. Are you aware
that over-thinking something gives one tems largely encourage mindless learning of how you are sorting and labeling what
control over it. Authors who discuss mind- through the accumulation of “objective” you are reading right now? Are you aware
fulness within these parameters also talk truths, rather than mindful learning which of the images, memories, and thoughts
about the antithesis of mindfulness which places a value on context, uncertainty, that your mind is recalling as you are read-
is mindlessness, or a state of auto-pilot andand doubt. As with meditative mindful- ing? Try exploring one or two categories
lack of intention. Are you aware of your ness, socio-cognitive mindfulness authors you have been using while digesting this
breathing right now? Try some deep calm contrast mindfulness with mindlessness, article thus far.
breaths from the diaphragm prior to read- which is described as automatic behavior. One way to distinguish the two schools
ing on. Try practicing acceptance of what- When mindless, “we act like automatons of thought is that meditative mindfulness,
ever you are experiencing in the moment who have been programmed to act accord- with its focus on present centered aware-
by letting go of evaluation and judgment. ing to the sense our behavior made in the ness, describes an internal process required
past, rather than the present.” (Langer & to maintain a mindful state, where socio-
Socio-cognitive mindfulness. Developed Moldoveanu, 2000, p.2). Mindfulness from cognitive mindfulness definitions seem to
by social psychologists, this understand- the socio-cognitive perspective requires focus on cognitive applications of mind-
ing of mindfulness emphasizes cognitive broadening one’s repertoire of cognitive fulness (e.g. how we can more effectively
categorization, context and situational categories. The idea of creating new cat- sort out experiences and make sense of
awareness (Langer 1997; Langer, 2000). egories was influenced by Langer’s earlier the world based on new mental categories/
models). Furthermore, meditative mindful-
ness authors offer techniques in practicing
Figure 1:  Meditative and Socio-Cognitive Mindfulness/Mindlessness Comparison
mindfulness through breathing, acceptance
and present centered awareness. Socio-
cognitive mindfulness deemphasizes medi-
tation, suggesting supplemental practices
such as placing a value on doubt, looking
for disconfirming data, and producing
new ways of thinking and acting. Each of
these approaches offer research streams
in which a person’s degree of mindfulness
is measured through statistically vali-
dated self-report assessments. Meditative
mindfulness is often measured by Brown &
Ryan’s Mindful Attention Awareness Scale
(MAAS) (Brown & Ryan, 2003) and socio-
cognitive mindfulness is measured by the
Langer Mindfulness Scale (LMS) (Bodner,
2000). A factor analyses (Yeganeh, 2006)
5.
of these two scales completed by 314 par-
ticipants confirmed multiple and unique
dimensions to mindfulness. Our research

Mindfulness and Experiential Learning 9


Figure 2:

supports the following multi-dimensional


definition of mindfulness:

Mindfulness is a state in which an individual:


1. focuses on present and direct experience
2. is intentionally aware and attentive
3. accepts life as an emergent process of
change

Mindfulness and Experiential Learning

Building on this research, we began to


explore the notion that mindfulness might
increase the effectiveness of learning
from experience. Specifically we designed
a study to explore the learning style(s) of
mindful individuals using the two mind-
fulness scales just described and the Kolb
Learning Style Inventory (Kolb 2007) based
on experiential learning theory (Kolb,
1984). By understanding the relationship
between mindfulness and experiential
learning styles, we could begin to design
mindful experiential learning practices to
be used in organizations.
Experiential Learning Theory (ELT)
defines learning as “the process whereby
knowledge is created through the transfor-
mation of experience. Knowledge results
from the combination of grasping and
transforming experience” (Kolb, 1984, p.41). and serve as guides in creating new experi- were influenced by William James, the
The ELT model portrays two dialectically ences (see Figure 2). originator of the theory of experience on
related modes of grasping experience— Learning style describes the unique which ELT is based. James (1890) stated,
Concrete Experience (CE) and Abstract ways that individuals spiral through the “no state once gone can recur and be iden-
Conceptualization (AC)—and two dialecti- learning cycle based on their preference tical with what it was before” (p.155). The
cally related modes of transforming experi- for the four different learning modes—CE, mind often neglects the rich context avail-
ence—Reflective Observation (RO) and RO, AC, & AE. Because of our genetic able for observation that makes experience
Active Experimentation (AE). Experiential makeup, our particular life experiences, unique. Instead it often automatically labels
learning is a process of constructing knowl- and the demands of our present environ- stimuli based on limited exposure and
edge that involves a creative tension among ment, we develop a preferred way of choos- moves on to the next stimulus to under-
the four learning modes. This process is ing among these four learning modes. We observe. To extend this further, our labels
portrayed as an idealized learning cycle or resolve the conflict between being concrete of work experiences such as productive,
spiral where the learner “touches all the or abstract and between being active or boring, awful, successful, urgent, relaxed,
bases”—experiencing, reflecting, thinking, reflective in patterned, characteristic ways. and so on are also often based in automati-
and acting—in a recursive process that is ELT posits that learning is the major deter- cally categorizing experience, rather than
responsive to the learning situation and minant of human development and how being fully present in the unique context of
what is being learned. Immediate concrete individuals learn shapes the course of their the moment. James’ emphasis on imme-
experiences (experiencing) are the basis for personal development. Previous research diate direct sensual experience is exactly
observations and reflections. These reflec- (Kolb 1984) has shown that learning styles the focus on here and now experience that
tions are assimilated and distilled into are influenced by personality type, culture, has been characterized by mindfulness for
abstract concepts (thinking) from which educational specialization, career choice, thousands of years. James also emphasized
new implications for action can be drawn. and current job role and tasks. the importance of attention. He defines
These implications can be actively tested Our hypotheses about the relationship a spiral of interest-attention-selection
between mindfulness and learning style similar to the experiential learning cycle

10 OD PRACTITIONER  Vol. 41 No. 3  2009


that creates a continuous ongoing flow by generalizing. In doing so, rules and those interested in practicing mindfulness
of experience summarized in the pithy guidelines are abstracted (AC) from experi- without meditation, it is important to find
statement—“My experience is what I agree ences (CE) which are then acted (AE) and/ a way to regularly attend to one’s state
to attend to.” (1890, p. 403). This also is a
or reflected (RO) on. Indeed this is what in order to be intentional in subsequent
central element of mindfulness. has enabled early civilization to take shelter thoughts and behaviors. Self-monitoring
Supporting these links between learn- when weather worsens, use fire to ward when coupled with practicing acceptance
ing from experience and mindfulness, off nocturnal scavengers, seek medicine creates new opportunities to think and act
our research found that individuals who when ill, teach right from wrong, and so on in learning situations. This requires a rou-
scored high on Langer’s mindfulness scale and so forth. It is clear that this propensity tine of “checking-in” with the self, which
emphasized direct concrete experience in to generalize can be a gift, enabling us to can be done through regular journaling,
their learning style (Yeganeh, 2006). We thrive. However, the process of general- questioning, and/or taking several deep
also found that individuals scoring high on izing from experience can also result in breaths from the diaphragm while accept-
mindfulness did not score high on reflec- rumination, bigotry, fortunetelling, stress, ing the present moment. Some mistakenly
tive observation, suggesting that they were and the like; all of which decrease learning confuse acceptance with apathy, which it
not “lost in thought” or rumination but ability. The ability to generalize is neutral; is not. In mindfulness theory, acceptance
were attentive to their experiences. The it is how we go about doing so that deter- disallows the mind and body to suffer
results suggest that the practice of mind- mines generative or degenerative outcome. from things beyond one’s control. This can
fulness could help individuals learn from Incorporating mindfulness practices into paradoxically enable one to attain goals that
experience in two ways: experiential learning processes will help may have otherwise been self-sabotaged
1. Encouraging a focus on here-and-now organization members become more by stress and attempts at over-controlling.
experience uncluttered by preconcep- intentional about how and when they learn. Working toward goals is congruent with
tions and bias An underlying assumption in mindful practicing mindful experiential learn-
2. Intentionally guiding their learning experiential learning is that the quality of ing in organizations. However having an
process by paying attention to how they experiential learning increases as orga- overbearing outcome-orientation in which
are going through the phases of the nization members are more intentional. preoccupation with a specific result hinders
learning cycle Practical examples of mindful experiential work effectiveness, is a classic sign of
learning in organizations are limitless. For mindlessness.
Mindfulness becomes important when example organizational teams can increase
we consider how we choose to process and awareness of how individuals work with Tools for Mindful Learning
learn from events at work. Learning style one another in specific situations, and
determines the way we process the pos- who is best for specific kinds of work on a Those who use the Kolb Learning Style
sibilities of each new emerging experience, team. Leaders can better manage complex Inventory to assess their learning style
which in turn determines the range of projects without making rash decisions often decide that they wish to develop their
choices and decisions we see. The choices based on limited information. Strategy capacity to engage in one or more of the
and decisions we make to some extent makers can become more effective in pro- four modes of the learning cycle—expe-
determine the events we work through, and cesses by rethinking how data is collected riencing (CE), reflecting (RO), thinking
these events influence our future choices. and considered. Below we provide mind- (AC) and acting (AE). In some cases this is
Thus, people create themselves and their ful experiential learning tools that can be based on a desire to develop a weak mode
learning styles through the choices of adapted for use in organizations based on in their learning style. In others it may
the actual occasions they live through. specific needs. be to increase capability in a mode that is
For many, this learning style choice has Mindfulness can free the mind to particularly important for their learning
become relatively unconscious, comprised intentionally think and create in new ways. tasks. Because of the dialectic relationships
of deeply patterned routines applied glob- Those with rigorous mindfulness prac- among the learning modes, inhibiting
ally to learning situations. Mindfulness tices routinely practice present centered dominating modes can be as effective in
can put the control of learning back in the awareness. Meditation is a powerful way developing strengths as actively developing
learner’s hands. to discipline the mind into practicing inhibited modes. Overall learning effec-
mindfulness. However, there are also tiveness is improved when individuals are
Practicing Mindful Experiential Learning ways to practice mindfulness for those highly skilled in engaging all four modes of
who are not dedicated to a meditation the learning cycle at contextually appropri-
As it relates to mindfulness, ELT provides program. One thing is certain, if organiza- ate times.
a grounded explanation of the learning tion members are interested in develop- We have created a practical model
processes of the mind when making sense ing mindful experiential learning skills, (Figure 3) from mindfulness and expe-
of the environment (Zull 2002). The mind it is vital to begin a mindfulness routine, riential learning work that answers the
makes sense of complex environments whether through meditation or not. For following question: What are various

Mindfulness and Experiential Learning 11


Figure 3:  Mindful Experiential Learning Practice Guide

mindfulness practices that can be used to


develop the capacity to engage in one or
more of the four modes of the learning
cycle in organizations? The next section
provides some useful tools to improve
specific modes of experiential learning
through mindfulness. Keep in mind that
the key to being mindful when learning is
intentionality, as opposed to being on auto-
pilot in any of the phases.

Developing the capacity


for experiencing (CE).
This requires fully opening oneself to direct
experience. Direct experience exists only
in the here-and-now, a present moment of
endless depth and extension that can never
be fully comprehended. In fact, being heav-
ily biased in the thinking mode (being too
much “in your head”) can inhibit the ability
to directly sense and feel the immediate
moment. Engagement in concrete experi-
ence can be enhanced by being present
in the moment and attending to direct
sensations and feelings. This presence
and attention are particularly important
for relationships. Interpersonal skills of
leadership, relationship and giving and
receiving, can improve by developing the
experiencing mode of learning. Those who
tend to be heavy in thinking and light on
experiencing may wish to write out lists of
everything floating around in their minds.
This can include “to do’s”, ideas, concerns,
and anything else cluttering the mind. The
mind often replays these thoughts to main-
tain control over them. Once thoughts are
written out, it is easier to practice engag- anchors the mind in momentary awareness deeply am I breathing right now?” Creating
ing in the present moment, knowing that of perception: sight, sound, touch, taste, reminder cues such as a pen dot on the
the list is only a glance away if something and smell, and away from abstract thought. hand, and/or a symbol at the desk can help
seems forgotten at a later date. Clearing If thoughts appear in the mind, one can as well. Because the practices suggested
the mind is a central tool for shifting from gently but firmly re-focus on the breath and to engage in experience include adapta-
abstract thought into engaging present away from thinking in order to be more tions of meditation, they often come with
moment experience. Additionally, any time fully present. Deep breathing is a powerful a host of benefits such as reduced stress,
words are being used to think or speak, intervention for strengthening the ability increased clarity, improved health, calm-
abstract thinking is happening. Words are to experience. Most of us breathe shal- ness, and creativity.
symbols, representing only a fraction of lowly, especially when engaged in tasks that
full experience. To develop the capacity pull us away from momentary awareness. Developing the capacity
for experiencing, one can practice observ- Anchor points for creating a mindful learn- for reflecting.
ing the environment while consciously ing routine can be as simple as routinely Reflection requires space and time. It can
shifting the mind away from words that taking deep breaths from the diaphragm. be inhibited by impulsive desires and/or
arise, and back to the momentary observa- In order to remember breathing, one can pressures to take action. It can be enhanced
tion. Taking deep breaths while doing this, practice routine self check-ins, asking “how by the practices of deliberately viewing

12 OD PRACTITIONER  Vol. 41 No. 3  2009


things from different perspective and assumptions from multiple perspectives it is important to keep in mind that acting
empathy. Stillness and quieting the mind can enrich thought. A way to do this is isn’t just about filling space with behavior.
foster deep reflection. Information skills of to experiment with how one would make Intentionally suspending behavior can be a
sense-making, information gathering and sense of a situation if a current belief were mindful act as well.
information analysis can aid in the devel- untrue. Another tool is to consider the
opment and expression of the reflecting role that context plays in current mental Conclusion
mode of learning. To practice this phase models, and how these might differ if
of mindful experiential learning, one can the context changed. Creating contextual Everybody has learning style preferences.
actively discover critical times of impulsive knowledge rather than pursuing dichoto- Cultivating mindfulness can help organiza-
action and plan to suspend action during mous thinking can strengthen the capacity tion members become more intentional
these times through mindfulness. Focus for abstract thought. Be aware that mind- about how they think and behave in a given
on the physiological cues that signal when lessly shifting from abstract thought to con- learning environment. In order to be more
impulsivity is about to occur. When these crete experience can interfere with learning aware of learning processes, learners must
cues arise, practicing redirecting the mind in some scenarios. Practicing a focused find unique ways to engage in routines of
towards reflection can be a powerful tool. routine of abstract questioning and seeking momentary awareness. Regular practices
Those who feel quick to judge and act can shades of gray can develop the mind’s abil- of deep breathing can help create anchor
routinely ask themselves “what actions ity to fully think in learning situations. points for learners to check in on thoughts
have I been rushing into that I can sit and behaviors. In organizations it is helpful
with a bit longer to make sure I am being Developing the capacity for learners to identify people who they
intentional?” This can be done numerous for action. can routinely check-in with on the degree
ways. One suggestion we offer clients is Acting requires commitment and to which they are being intentional in
to program their computer calendars to involvement in the practical world of real learning situations. These conversational
announce this question on their screens consequences. In a sense it is the “bot- anchors provide environmental cues to
every hour or few hours. Another use- tom line” of the learning cycle, the place stay focused on a mindfulness practice and
ful practice is to hone in on one issue where internal experiencing, reflecting and emotional support to remain optimistic.
that requires reflection, and spend 10-15 thinking are tested in reality. Acting can be Using coaches who are well trained in
minutes to generate new questions to inhibited by too much internal processing mindfulness is also a powerful tool. Finally,
answer about the issue. Create a question in any of these three modes. Acting can be we encourage learners not to be discour-
for yourself that you normally would not enhanced by courageous initiative-taking aged when facing difficulty in starting a
ponder, and place a value on doubt, rather and the creation of cycles of goal-setting mindful experiential learning practice. It
than rushing into being correct. Finally, and feedback to monitor performance. may be best to try 1 or 2 specific mind-
practice acceptance of the moment by Action skills of initiative, goal-setting and ful learning practices, and go from there.
identifying which actions are generative action-taking can aid in the development Anything more can be overwhelming and
and which ones are just a way of trying to and expression of the acting mode of learn- may actually inhibit progress. As tech-
take control of an uncontrollable aspect of ing. Mindfulness can assist with this phase niques are mastered, additional methods
the environment. by helping learners be intentional about can be added. In this article, we have
actions, especially when reflective observa- provided mindful experiential learning
Developing the capacity tion is a more comfortable state for the practices that can improve the quality of
for thinking. learner. Asking people novel and thought- learning in the four modes of experiential
Thinking requires the ability to cognitively ful questions can be a safe and mindful learning. These can be adapted to coaching
represent and manipulate ideas. It can way to begin practicing action. Another processes, employee development pro-
be distracted by intense direct emotion tool is having the learner envision all the grams, dialogue sessions, cultivating emo-
and sensations as well as pressure to act ideal behaviors that he/she would like to tional intelligence, daily meeting practices
quickly. Engagement in thinking can be practice. The learner then can decide which and much more. We have presented new
enhanced by practicing theoretical model behaviors would be generative to practice research and practical approaches to mind-
building and the creation of scenarios for in specific learning situations and begin ful experiential learning in organizations.
action. Analytical skills of theory building, practicing one or two of them mindfully. We encourage others to develop innovative
data analysis and technology management Learners who would like to move to action ways to use mindfulness in organizations
can aid in the development and expression more often or more strongly will benefit and to share the results through articles
of the thinking mode of learning. From from being aware of and releasing any and presentations so that one day using
a mindfulness perspective, questioning automatic self-judgments, self-schemas, mindfulness in organizations becomes the
assumptions can help to focus the mind in feelings and thoughts that support inac- norm. We believe it is needed more now
order to make “theories-in-use” intentional tion. This can be accomplished through than ever before.
rather than automatic. Taking time to view acceptance and breathing practices. Finally, Mindfulness is an age old tool to

Mindfulness and Experiential Learning 13


Bauback Yeganeh, PhD, is the founder of B.Y. Consulting (www.byconsulting.
org) which focuses on leadership development and organizational strategy,
and Everidian (www.everidian.com), an eco-advantage consulting group. He is
enhance life by reducing automaticity.
Mindful experiential learning can be culti- an Adjunct Professor of American University and an Affiliate Instructor of the
vated in organizations without mandating Weatherhead School of Management at Case Western Reserve University. Bau-
employees to commit to specific meditation back’s work focuses on leadership development, strategy, and eco-advantage.
practices. In many of our experiences with He has consulted to organizations in The Americas, Europe, and Asia including
coaching leaders, simply presenting some The World Bank, United Nations, FIEP Brazil, Alcatel Lucent, and Progressive
of the practices discussed in this article has
Insurance. Bauback is an experienced coach and a leader in the field of Ap-
been enough to generate interest, result-
ing in self-driven exploration of mindful preciative Inquiry. He holds a Ph in organizational behavior from Case West-
experiential learning. Experiential learning ern Reserve University, an MS in organization development from American
theory helps us understand the mental University, and a BS in industrial/organizational psychology from University of
architecture of learning. Mindfulness helps Maryland.  Bauback is an author of forward thinking articles on organizational
us understand processes by which the behavior and eco-advantage, and a guitarist. He can be reached at by@bycon-
mind is aware, intentional, and accepting.
sulting.org or byeganeh@everidian.com.
Using the two together unlocks a power-
ful tool for empowered adult learning in David Kolb, PhD, is Professor of Organizational Behavior at the Weatherhead
organizations.
School of Management, Case Western Reserve University. He received his BA
References in psychology, philosophy and religion at Knox College and his PhD in social
psychology from Harvard University. He is best known for his research on
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