You are on page 1of 58

Welcome to Google Data Studio

Written by Himanshu Sharma, Founder of OptimizeSmart.com

© Copyright 2020 Optimize Smart. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or by any means, mechanical or
electronic, including photocopying and recording or by any information storage and retrieval system, without
permission in writing from the author (except by a reviewer, who may quote brief passages and/or show brief
video clips in a review).

Disclaimer: Great efforts have been made to ensure the accuracy, timeliness and completeness of the contents
(written text, graphics) provided in this book. However neither the author nor Optimize Smart make any
guarantee /warranty of accuracy, timeliness and completeness of the information provided in this book or any
website this book link out to. No warranty/guarantee may be created or extended by sales representative or
written sales materials. Similarly neither author nor Optimize Smart make any guarantee/warranty that the
websites linked to this book are free from viruses, adware or other malicious programs. Websites listed in this
book may have changed or disappeared between when this book was written and when it is read. Neither the
author nor Optimize Smart will be liable for any losses or damages (including but not limited to: commercial,
special, incidental, consequential damages) arising from the use of the contents in this book. This book is for
information purpose only. The advice and strategies contained herein may not be suitable for every situation.
If professional assistance is required, the services of a competent consultant/agency should be sought. The
fact that an organization or website is referred to in this book, as a citation and/or potential source of further
information does not mean that the author or Optimize Smart endorses the information the organization or
website may provide and/or recommendations it may make.

Copyright Optimize Smart 2020 Page 2


 

About the author


Himanshu Sharma​ is the founder of​ ​Optimize Smart​, a UK based digital marketing
consultancy that specializes in​ ​analytics consultation​ and​ ​conversion optimization​.

Himanshu has more than 14 years’ experience in digital analytics and marketing. He holds a
bachelors’ degree in Internet Science and is a certified digital analyst. He was nominated for
a Digital Analytics Association award for excellence. The Digital Analytics Association is a
world-renowned not-for-profit association that helps organizations overcome the
challenges of data acquisition and application.

Himanshu runs a popular blog on​ ​OptimizeSmart.com​ which gets more than a quarter of a
million visits a month from over one hundred countries. He is the author of four bestselling
books on digital analytics and conversion optimization:

He runs a popular digital analytics training course on optimizesmart.com. Through this


comprehensive course, you will learn and master all of the elements that go into extracting
insight from data and optimizing the online performance of your business for sales and
conversions.

Copyright Optimize Smart 2020 Page 3


Following are our most downloaded ebooks for career advancement:

#1​ ​62 Points Google Analytics Setup Checklist (50 pages)

WHAT'S INSIDE​: Learn to set up your Google Analytics account correctly and fast using this
62 point checklist. This is no ordinary checklist - it is a result of more than a decade of
experience in the analytics industry.

#2​ ​Google Tag Manager Data Layers (100+ pages)

WHAT'S INSIDE​: My step-by-step blueprint for getting started with data layers. Get the only
ebook on GTM data layers ever published. Learn the JavaScript behind it.

#3​ ​Learn to Read E-Commerce Reports in Google Analytics (100+ pages)

WHAT'S INSIDE:​ My step-by-step guide to reading both standard and enhanced


e-commerce reports in Google Analytics. E-commerce reports are the most valuable reports
in Google Analytics.

Copyright Optimize Smart 2020 Page 4


Introduction

I am very excited to teach you how to use Data Studio to visualize and analyze
data.

Data Studio is a powerful tool to visualize data.

It is a cloud-based tool which means you can access it from any device/browser
as long as you have access to a stable internet connection.

Google Data Studio is built on Google Drive. This means you will need a​ ​Google
Drive account​ before you can access it.

Google Data Studio is ​available in 37 languages​ and supports number, date,


and time formats in those languages.

In this ebook, I am going to teach you how to use Data Studio to create reports
and interactive dashboards.

We will start with Google Sheets and use its data to create reports and
interactive dashboards.

But before we move forward, let’s go back one step and understand the
importance of data visualization in digital analytics.

Importance of data visualization in digital


analytics

Data visualization is the presentation of data in graphical format.

Copyright Optimize Smart 2020 Page 5


Data visualization helps in data interpretation and data retention.

It helps to tell meaningful, emotional and engaging stories to key


decision-makers.

If you wish to make your data reporting more meaningful and persuasive then
you need to learn the art of storytelling by visualizing your data.

When you have got a lot of data to analyze (especially big data)
you cannot spend days or weeks analyzing thousands or millions of
rows of data in​ ​Excel spreadsheets​ to find hidden trends and
insight.

You need a tool that allows you to quickly make sense of data and determine
patterns and anomalies which are otherwise extremely hard to detect in a
timely manner.

This is where data visualization tools like Google Data Studio come in handy.

Through this tool, you can greatly speed up your data analysis.

How to access Google Data Studio


If you have never used Google Data Studio before then the best way to access
it is by searching for the keyword ‘​google data studio​’ on Google.com and then
click on the first search engine listing:

Copyright Optimize Smart 2020 Page 6


Alternatively, you can access Google Data Studio by clicking on this link:
https://datastudio.google.com/overview

Then click on the ‘​Use it for free​’ button:

Copyright Optimize Smart 2020 Page 7


Now log in using your Google email address and password.

If you do not have a Google account then click on the 'create account' link:

Copyright Optimize Smart 2020 Page 8


If you have never used Google Data Studio before then this is what the home
page of Google Data Studio would look like:

Copyright Optimize Smart 2020 Page 9


Building blocks of Google Data Studio

Following are the building blocks of Google Data Studio:

● Google Sheets
● Data platforms
● Connectors
● Data sources
● Data sets
● Data source fields
● Dimensions
● Metrics
● Data types
● Reports

Copyright Optimize Smart 2020 Page 10


● Components (charts)

In order to understand how Google Data Studio works and how to best use it,
you must understand these nine building blocks.

Why you should work with Google Sheets

A rookie mistake that most Data Studio users make is that they pull
data directly from a data platform into Data Studio and then try to
manipulate it there.

Data studio is not meant for data manipulation. It is not a spreadsheet.

When you manipulate data in Data Studio, it slows down your report. This is
especially true for large data sets.

Copyright Optimize Smart 2020 Page 11


Manipulating data in a spreadsheet is a lot easier than manipulating data in
Data Studio.

So when you choose to manipulate data in Data Studio, you make it


unnecessarily hard to use.

That's why we first pull the data from a data platform into a spreadsheet (like
Google Sheets or Excel).

Then manipulate the data there and only after that do we use that data in Data
Studio.

That's why it is very important that you develop a deep understanding of


Google Sheets so that you can work with ease in Google Data Studio.

Why I use Google Sheets with Data Studio,


instead of Microsoft Excel

While Google Sheets is not as robust as Microsoft Excel when it comes to


functionality (tools, functions, formulas, etc), there are a couple of reasons I
prefer to use it over Excel when working with Data Studio:

#1 Google Sheets is a Google Product

Being a Google product, Google Sheets natively integrates/works well with


other Google products like Google Analytics, Google Ads, Google Forms, and
of course Google Data Studio.

Copyright Optimize Smart 2020 Page 12


For example, you can directly pull data from Google Analytics into Google
Sheets via an add-on. This is really one of the biggest advantages of using
Google Sheets over Excel.

#2 Works well for Google Drive users

If, like me, you are a Google Drive user, you more than likely prefer to use
Google Sheets.

#3 You can access Google Sheets from any device/browser.

Unless you are using a cloud-based version, Excel files are stored locally. What
that means is all of your work is tied to one computer/device.

You just can’t access your work from different devices (mobile, tablets, office
PC, etc). This is not the case with Google Sheets as it is cloud-based.

As long as you have access to the internet, you can access Google Sheets from
any device/browser.

#4 For project collaboration, Google Sheets is a better solution.

Since Excel files are stored locally (unless you are using a cloud-based version),
every time you make a change to the spreadsheet, you need to send the latest
version to others.

Copyright Optimize Smart 2020 Page 13


Even if you use the cloud-based version of Excel, it still doesn’t quite beat the
seamless sharing and real-time collaboration that come with Google Sheets.

So for project collaboration, Google Sheets is a better solution.

#5 Google Sheets is a good enough alternative to Excel

Google Sheets cover most of the basic Excel spreadsheet features and is
constantly adding new functions and formulas.

Unless you need to do complex data manipulation, you are unlikely to miss
working with Excel. Also, you don’t need to save any of your work as it is
automatically saved in Google Sheets.

#6 You can still work with Excel

Even while using Google sheets, you can still work with Excel. So using Google
sheets doesn’t mean that you can no longer use Excel.

You can open and edit Excel files in Google Sheets. You can convert Excel files
to Google Sheets and vice versa.

#7 Google Sheets is free to use

Google Sheets is free to use whereas Microsoft Excel is not.

While this is not a good enough reason for me, it might be for others.

Copyright Optimize Smart 2020 Page 14


Introduction to data platforms

Before you can use Data Studio, before you can create reports to visualize
data, you would need access to one or more data platforms.

Following are examples of data platforms:

● Google Sheets
● Google Analytics
● Excel Spreadsheet
● Big Query
● Google Ads
● Google Search Console
● YouTube Analytics
● Facebook Ads
● Adobe Analytics etc

In order to pull data from these data platforms into Data Studio, you would
need to use a ​connector(s).

Introduction to connectors

A connector is a mechanism by which you can connect a specific data platform


to a data source created in Google Data Studio. Any data platform accessible
via the internet can be connected with Data Studio.

There are two broad categories of connectors:

Copyright Optimize Smart 2020 Page 15


#1 Ready-made connectors

#2 Custom made connectors

#1 Ready-made connectors
These connectors are ready to use. They are either free to use or require
monthly/annual paid subscription.

Google connectors​, ​partner connectors,​ and ​open-source connectors​ are


examples of ready-made connectors.

#2 Custom made connectors


These connectors are developed on demand and are used when ready-made
connectors can’t be used to pull data from a specific data platform.

You can create your own connector by using ​Google Apps Script​.

If you are not a developer, you can hire someone to create a custom made
connector for you.

Introduction to data sources

A data source is a Data Studio file which is used to define how a connector
should provide data from a specific data set to the report(s) in Data Studio.

Copyright Optimize Smart 2020 Page 16


You create a data source for a specific data set.

So if you want to display data from multiple data sets in your Data Studio
report then you would need to create a separate data source for each data set
and then add each data source to your report.

Introduction to data sets

A data set is a place where your collected data actually resides.

Every data platform is made up of one or more data sets. For example, the
Google Analytics platform is made up of one or more reporting views.

So a specific Google Analytics reporting view is an example of a data set.

Similarly, the Google Sheets platform is made up of one or more spreadsheets.


So a specific Google spreadsheet is an example of a data set.

Data source connection

A data source connection is the connection between your data source and data
set.

Editing a data source connection means changing how a data source connect
to your data set.

Copyright Optimize Smart 2020 Page 17


When you create or edit a data source connection, you are asked to select the
data set that you want to use:

Data source fields

A data source is made up of a set of fields called ​data source fields​:

Connectors provide fields from a data set to a data source.

Copyright Optimize Smart 2020 Page 18


Some connectors (like the Google Sheets connector) provide all the fields from
a data set to a data source.

While other connectors (like the Google Analytics connector, Google Ads
connector, etc) provide only a subset of the fields from the data set to the data
source.

Only the fields provided by the connector are the ones available to use in your
reports.

Types of data source fields

There are two broad categories of data source fields:

#1 ​Regular field​ - a data source field that doesn’t perform some action(s) on
other field(s) in your data source.

#2 ​Calculated field - ​a field that performs some action(s) on other field(s) in


your data source or chart via a formula.

Regular fields can be further categorized into:

#1 ​Regular dimension - ​It is the attribute of visitors to your website. It is used


to describe or categorize your data.

#2 ​Regular metric - ​It is a number which is used to measure one of the


characteristics of a dimension.

Copyright Optimize Smart 2020 Page 19


Calculated fields can be further categorized into:

#1 ​Data Source specific calculated field - ​the calculated field created in a data
source. When you create a calculated field in a data source, the calculated field
is available in any report that uses that data source. However, you can't use a
data source specific calculated field with blended data.

#2 ​Chart specific (or chart level) calculated field - ​the calculated field created
in a specific chart in a report. When you create a calculated field in a chart, the
calculated field is available only in the chart in which you create it. However,
you can use a chart specific calculated field with blended data.

Data source specific calculated field can be further categorized into:

#1 ​Data source specific calculated dimension​ - a dimension that performs


some action(s) on other field(s) in your data source via a formula.

#2 ​Data source specific calculated metric​ - a metric that performs some


action(s) on other field(s) in your data source via a formula.

Chart specific calculated field can be further categorized into:

#1 ​Chart specific calculated dimension​ - a dimension that performs some


action(s) on other field(s) in your chart via a formula.

Copyright Optimize Smart 2020 Page 20


#2 ​Chart specific calculated metric​ - a metric that performs some action(s) on
other field(s) in your chart via a formula.

Dimensions in Google Data Studio

A dimension is the attribute of visitors to your website. It is used to describe or


categorize your data.

For example, let’s say a man aged between 25-34 from London visited your
website after clicking on an organic search listing on Google which he found by
searching for the keyword ‘attribution modeling’.

Let us also assume that he visited your website via a chrome browser which is
installed on a desktop computer that runs windows.

Now following are the attributes of the visitor to your website along with their
values:

Gender​ – male

Age​ – 25-34

City​ – London

Source / Medium​ – Google / Organic

Keyword​ – Attribution Modeling

Browser​ – Chrome

Copyright Optimize Smart 2020 Page 21


Device Category​ – desktop

Operating System​ – Windows

Here ​Gender​, ​Age​, ​City​, ​Source /Medium​, ​Keyword,​ ​Browser, Device Category
and ​Operating System​ are all examples of dimensions because they are the
characteristics of your website users.

Dimensions in your data source appear as green fields.

Types of dimensions in Data Studio

There are three types of dimensions in Data Studio:

Copyright Optimize Smart 2020 Page 22


#1 ​Regular dimension​ - the attribute of visitors to your website. It is used to
describe or categorize your data.

#2 ​Data source specific calculated dimension​ - a dimension that performs


some action(s) on other field(s) in your data source via a formula.

#3 ​Chart specific calculated dimension​ - a dimension that performs some


action(s) on other field(s) in your chart via a formula.

All calculated dimensions appear in the data source with an ‘fx’ symbol:

Metrics in Google Data Studio

A metric is a number that is used to measure one of the characteristics of a


dimension.

A dimension can have one or more characteristics.

Copyright Optimize Smart 2020 Page 23


For example, the following are the characteristics of the dimension called
‘​Source / Medium​’:

● Sessions
● % New Sessions
● New Users
● Bounce Rate
● Pages / Sessions
● Avg. Session Duration
● Goal Conversion Rate
● Goal Completions
● Goal Value

Sessions,​ ​% New Sessions​, ​New Users,​ ​Bounce Rate​, ​Pages / Sessions,​ etc are all
examples of metrics because they are the characteristics of the dimension
called ​‘Source / Medium​’

Copyright Optimize Smart 2020 Page 24


Metrics in your data source appear as blue fields:

Types of metrics in Data Studio

There are three types of metrics in Data Studio:

#1 ​Regular metric​ - It is a number that is used to measure one of the


characteristics of a dimension.

#2 ​Data source specific calculated metric​ - It is a metric that performs some


action(s) on other field(s) in your data source via a formula.

Copyright Optimize Smart 2020 Page 25


#3 ​Chart specific calculated metric​ - It is a metric that performs some action(s)
on other field(s) in your chart via a formula.

All calculated metrics appear in the data source with an ‘fx’ symbol:

Configuring the data source (data modeling)

Data modeling consist of customizing your data source fields (dimensions and
metrics) so that your reports visualize the data in your desired format.

You configure a data source by:

● Renaming data source fields


● Changing data types (what type of data (like text, numeric) the field
contains)
● Changing aggregations (how numeric fields should be summarized)
● Adding a new field

Copyright Optimize Smart 2020 Page 26


● Adding a description (description of a field)

The ​data source fields panel​ is where you configure the data source. Here is
how this panel looks like:

You see this panel when you create or edit a data source.

How to create and configure data source

In order to create and configure your data source, follow the steps below:

Step-1​: Navigate to the home page of your Data Studio account. The home
page is where you create and access all your Data Studio files.

Here is what the home page looks like:

Copyright Optimize Smart 2020 Page 27


You can navigate to the home page of your Google Data Studio account by

clicking on the ​Data Studio logo on the top left-hand side:

Step-2​: Click on the ‘+ Create’ drop-down menu:

Copyright Optimize Smart 2020 Page 28


Step-3​: Click on the ‘Data Source’ option:

Copyright Optimize Smart 2020 Page 29


Step-4​: Select the connector you want to use. Let’s select the Google Analytics
connector:

Copyright Optimize Smart 2020 Page 30


Step-5​: Create a ​data source connection​ by selecting the data set you want to
connect with your data source:

Step-6​: Click on the ‘Connect’ button to connect your data source to the
specified data set:

Copyright Optimize Smart 2020 Page 31


Once you click on the ‘Connect’ button, you will see the ​data source editor
through which you can do ​data modeling​:

Copyright Optimize Smart 2020 Page 32


Step-7:​ Configure your data source by:

● Renaming data source fields


● Changing data types (what type of data (like text, numeric) the field
contains)
● Changing aggregations (how numeric fields should be summarized)
● Adding a new field
● Adding a description (description of a field)

Congratulations. You have now created and configured your new data source.

Step-8 (optional):​ Click on the ‘Create Report’ button to create a new report
from your newly created data source or navigate back to the Data Studio home
page:

Copyright Optimize Smart 2020 Page 33


Introduction to data types

The data type of a data source field determines the kind of data to expect (in
the specified data set) when processing the field.

For example, when the data type of a field is ‘Number’, its tells Data Studio to
expect a number when processing the field:

Copyright Optimize Smart 2020 Page 34


When the data type of a field is ‘Currency (US - Dollars) ’, it tells Data Studio to
expect currency data in US dollars when processing the field:

Similarly, when the data type of a field is ‘Text’, its tells Data Studio to expect
text data when processing the field:

Data type determines which operations are allowed and not allowed on a data
source field.

For example, you can't apply an arithmetic function to a ‘Text’ field, or use a
‘Number’ field as the date range dimension in a report.

If you want to change the data type of a field then just click on the drop-down
menu next to a data type.

Copyright Optimize Smart 2020 Page 35


Note:​ Changing the field type can have a considerable impact on how you see
your data in reports.

Google Data Studio supports the following data types:

● Numeric
● Text
● Date and Time
● Boolean
● Geo
● Currency
● URL

Creating reports in Google Data Studio

In Google Data Studio there are three ways you can create a new report:

#1 Via the ‘Create’ drop-down menu:

When you logged into Google Data Studio, you see the ‘Create’ drop-down
menu on the top left-hand side:

Copyright Optimize Smart 2020 Page 36


Click on the ‘Create’ drop-down menu button and then click on the ‘Report’
link to create a new report from scratch (also known as the blank report):

Copyright Optimize Smart 2020 Page 37


#2 The second way to create a new report from scratch is by clicking on the
‘Blank Report’ button:

#3 The third way to create a new report is by using an existing template and
then modifying it so that it meets your unique requirements:

Copyright Optimize Smart 2020 Page 38


This is a recommended method to create a new report because it doesn’t
take a lot of your time.

If you create a new report from scratch then you would need to spend a lot of
time in creating the layout and format of your report.

You would need to spend a lot of time in creating and bringing individual
report components (like tables, scorecards, charts etc) together in a way that is
visually appealing and at the same time make your report meaningful and easy
to understand.

However if you use a report template, then you just need to do two things
(most of the time):

#1 Change the data source

#2 Do some minor cosmetic changes to the report (like: change the name of
the report, add your company logo etc).

Copyright Optimize Smart 2020 Page 39


Google Data Studio template gallery

The template gallery list ready to use report templates.

You can find the Google Data Studio template gallery at two places:

#1 When you logged into Google Data Studio, you see the template gallery
link on the right-hand side:

When you click on this link, you can see the list of available report templates:

Copyright Optimize Smart 2020 Page 40


#2 The second place to look for report templates is the Data Studio Report
Gallery: ​https://datastudio.google.com/gallery

The Data Studio Report Gallery lists report templates under the following
three categories:

#1 ​Featured​ (these are the reports templates featured by Data Studio).

#2 ​Marketing Templates

#3 ​Community​ (Data Studio report templates built by the community)

Copyright Optimize Smart 2020 Page 41


If you want to submit your own report to Data Studio report gallery then click
on the ‘​submit your report’​ link and then follow the on-screen instructions:

Copyright Optimize Smart 2020 Page 42


How to use a report template to create a new
report

Follow the steps below:

Step-1​: Navigate to Google Data Studio:


https://datastudio.google.com/navigation/reporting

You should now see the available report templates on the right-hand side:

Step-2​: Click on one of the report templates say ‘Acme Marketing’:

Copyright Optimize Smart 2020 Page 43


Step-3​: Check whether the template meet your requirements and if it does
then click on the ‘​Use Template​’ button on the top right-hand side:

Step-4​: Select your data source from the ‘New Data Source’ drop-down menu:

Copyright Optimize Smart 2020 Page 44


Step-5​: Click on the ‘Copy Report’ button.

Your new report would look like the one below:

At this point you can do following things with this report:

● Change the name of the report.


● Add your company logo.
● Add/edit/remove individual components of the report.
● Change the layout/formatting to meet your requirements

Needless to say, you need to know Google Data Studio really well before you
can use an existing report template as your report. I will teach you how to do
all that, later in this course.

Copyright Optimize Smart 2020 Page 45


If you want to use a template from the template gallery
https://datastudio.google.com/gallery​ then follow the steps below:

Step-1​: Navigate to ​https://datastudio.google.com/gallery

Step-2​: Select the template you want to use. Let's say we want to use the ‘GA
Acquisition Overview’ template (listed under the marketing templates gallery):

Step-3​: Click on the ‘GA Acquisition Overview’ template. This action will open
the report template in a new tab.

Step-4​: Click on the ‘Make a copy of this report’ button:

Copyright Optimize Smart 2020 Page 46


Step-5​: Select your data source from the ‘New Data Source’ drop-down menu:

Copyright Optimize Smart 2020 Page 47


Step-6​: Click on the ‘Copy Report’ button. Your new report would look like the
one below:

At this point you can do following things with this report:

● Change the name of the report.


● Add your company logo.
● Add/edit/remove individual components of the report.
● Change the layout/formatting to meet your requirements

Components of a report in Google Data Studio

A report in Data Studio is made up of one or more pages. By default, a new


report is made up of just one page.

Copyright Optimize Smart 2020 Page 48


If you want to add another page to your report, then click on the ‘Add a page’
button on the top left-hand side:

Each page is made up of canvas. Here is how the blank canvas looks like:

Copyright Optimize Smart 2020 Page 49


A canvas is made up of the grid lines.

When we create a report in Data Studio, we add components (like tables,


scorecards, bar charts, etc) to this canvas.

Following is an example of a canvas which contains one table component:

Following is an example of a canvas which contains two components: one


table component and one scorecard:

Copyright Optimize Smart 2020 Page 50


Each component is made up of one or more data source fields.

You can change the layout and theme of this canvas through the '​Layout and
Theme panel'​ on the right-hand side:

Copyright Optimize Smart 2020 Page 51


You are most likely doing Google Analytics all
wrong. Here is why...
I have dealt with hundreds of Google Analytics accounts in my career.

I have seen a lot of issues from incorrect tracking code, selecting the wrong
KPIs to analyzing data without using custom reports or advanced segments.

But do you know the biggest issue of all in Google analytics?....

It is the “misinterpretation of analytics data.”

Many marketers make the mistake of crediting conversions to the wrong


marketing channel.

And they seem to be making this mistake over and over again.

They give the credit for conversions to the last touchpoint (campaign, ad,
search term...).

They can’t help themselves because they believe that Google Analytics reports
are ‘what you see is what you get.’

But they are actually ‘what you interpret is what you get.’

This has resulted in marketers making wrong business decisions and losing
money.

Copyright Optimize Smart 2020 Page 52


All the data you see in Google Analytics reports today lies to
you unless you know exactly how to interpret it correctly.

For example, let's talk about direct traffic.

The majority of marketers looking at this standard ‘All Traffic’ report in Google
Analytics for the last three months will draw the following conclusions:

● Organic traffic is playing a secondary role to direct traffic.


● The majority of traffic and revenue are coming through direct traffic.
● We need to speed up content development and link building to increase
organic traffic to the website.

Copyright Optimize Smart 2020 Page 53


>> All untagged or incorrectly tagged marketing campaigns from display ads
to emails could be reported as direct traffic by Google.

>> Whenever a referrer is not passed, the traffic is reported as direct traffic
by Google.

>> Mobile applications don’t send a referrer. Word/PDF documents don’t


send a referrer.

>> ‘302 redirects’ sometimes cause the referrer to be dropped. Sometimes


browsers don’t pass the referrer.

>> During an https to http redirect (or vice versa) the referrer is not passed
because of security reasons.

All such traffic is reported as direct traffic by Google.

Copyright Optimize Smart 2020 Page 54


So on the surface it may look like that most people are visiting your website
directly but this is not usually the case.

But this analysis does not end here, because you are still not looking at the
complete picture.

People do not always access your website directly and then


make a purchase straight away.

They are generally exposed to multiple marketing channels ( display ads, social
media, paid search, organic search, referral websites, email etc) before they
access your website directly.

Before they make a purchase.

Copyright Optimize Smart 2020 Page 55


So if you are unaware of the role played by prior marketing channels, you will
credit conversions to the wrong marketing channels.

Like in the present case to direct traffic.

To get this type of understanding you need to understand and implement web
analytics.

People do not always search for your brand name and then
make a purchase straight away.

They generally start their search with a non branded and generic search term
then they refine their search queries as they get a better understanding of
what exactly they are looking for.

Sometimes they make a purchase right after making a search but often they
come back later to your site via a branded search term.

Copyright Optimize Smart 2020 Page 56


Since a website or brand name is easiest to remember among all branded
search terms, it often ends up being attributed a lot of conversions and
transactions by Google Analytics.

You learn data analysis and data interpretation from web


analytics and not from Google Analytics.

The direction in which your analysis will move will determine the direction in
which your marketing campaigns will move.

You get that direction from ‘web analytics’ and not from ‘Google Analytics.’

Web/digital analytics is not about Google Analytics (GA) or


Google Tag Manager (GTM). It is about analyzing and
interpreting data, setting up goals, strategies and KPIs.

It’s about creating a strategic roadmap for your business.

That's why the knowledge of web/digital analytics is so important.

What is the number one skill to have? The skill of all skills?

Some people would say ‘marketing’. Some would say ‘conversion


optimization’. Some would say ‘copywriting’. Some would say ‘public
speaking’...

But here is the thing. None of these skills really matter if you don’t have that
one skill, the number one skill, the skill of all skills.

Copyright Optimize Smart 2020 Page 57


That skill is ‘analytics’. That’s your foundation.

Without adequate knowledge of analytics:

1. Your marketing won’t work because you won’t know what is working
and not working in your marketing and where to spend time and money.
2. Your conversion optimization won’t work because, without the
knowledge of maths and stats, all your tests will fail.
3. Your copywriting and/or public speaking skills will fail you because you
won’t know the desires and pain points of your target audience. So you
won’t be able to address them.

So if you are not ready to learn and master analytics, why you are even doing
all these other things. What is the point?

The moment you try to scale your marketing, you are going to fail.

That's why the knowledge of web/digital analytics is so important.

So what I have done is, I have put together a completely free training for you.

This training will teach you what digital analytics really is and how I have been
able to leverage it to generate floods of news sales and customers. And how
you can literally copy what I have done to get similar results.

Reserve My Seat Now

Copyright Optimize Smart 2020 Page 58

You might also like