ERPs Assignment on HRM Module for ITC Ltd.

Name Roll No.

Anurag Dash 19202209
Arun Kumar Satapathy 19202142
Sreyashi Khetua 19202186
Sayantan Paul 19202179
Binayak Patnaik 19202270

Date: 11-11-2020
INTRODUCTION:
ITC is one of India's preeminent private segment companies with a showcase capitalization of
about US $ 14 billion and a turnover of over $ 5 billion. It is appraised as one of the world's
huge companies and numbered as Asia's 'Fab 50' and the World's Most Legitimate Company
by Forbes magazine and among India's Most Profitable Companies by Commerce Today. The
company was incorporated on 24 August 1910, beneath the title Imperial Tobacco Company
of India Ltd. to create cigarettes and tobacco. In acknowledgment of the Company's multi-
business portfolio including a wide extend of businesses – Cigarettes & Tobacco, Hotels,
Data Innovation, Packaging, Paperboards & Specialty Papers, Agri–Exports, Foods, Lifestyle
Retailing, and Greeting Gifting & Stationery.

ITC has entered into a vital association with SAP Systems. The organization will empower
ITC to reinforce its flying capabilities and grow its mastery within the Human Capital
Management (HCM) domain. ITC has as of now set up a strong portfolio of ERP
administrations and solutions. This key partnership with SAP will encourage reinforce the
company’s portfolio, particularly within the Human Capital Management domain. Nowadays
ITC is one of India’s fastest-growing worldwide IT and IT-enabled services companies and
has set up itself as a key player in offshore outsourcing, providing outsourced IT solutions
and services to leading global clients over key focus verticals – Manufacturing, BFSI
(Banking, Financial Services & Insurance), CPG&R (Consumer Packaged Goods & Retail),
THT (Travel, Hospitality, and Transportation) and Media & Entertainment. ITC HR &
Payroll solution is a focused solution for significant HR & payroll needs for the organizations
looking to amplify employee satisfaction by managing employee data with features like
attendance, leave & payroll management. This HR module was made live within the
organization since they were facing challenges to organize and provide the correct employee
information to their staff when and where required.
Human Capital Management
HCM is one of the foremost important processes in organizations across industries. the
overall idea of HR is said only to recruiting. But HR is far beyond just recruiting. In a
corporation, HR not just hires employees but segregates employees supported various factors
like department level, payment days, payment details, designations, and more. Besides,
various other works like promotions, employee engagement, and team motivation tasks are
taken care of by HR. These works might sound very simple; however, understanding these
for people of an entire organization isn't easy work at all. To streamline all such HR
processes, SAP ERP operations are widely used. SAP HCM ERP is one of the foremost
flexible software for HR processes widely used across industries.
Advantages of SAP Implementation
. SAP HCM ERP allows one to arrange a structured HR process system during a work
station. Many tasks are often automated thus reducing manual work and increasing
productivity. SAP HCM configuration allows one to maximize the recruitment process like
organizations that will hire permanent but also on contractual, part-time workers, and also
daily wagers.
Also implementing the SAP HCM module doesn’t require redesigning the whole process.
SAP HCM User is flexible software and allows one to regulate the new SAP developments
within the prevailing process. SAP has various models for various processes in HR
management. for instance, every employee has a name, employee ID, designation, etc., that
must be recorded by the HR team of each organization. These data are often created and
stored automatically using SAP HCM tools and ways. Similarly, data are often recorded
supported time management, payroll details, and work-schedules, and so on.
There are various sub-models in SAP HCM for various processes.
SAP HCM Modules
 Organizational Management: This process defines an organized thanks to making
different people work under a standard platform towards achieving a pre-defined goal.
It ensures the smart management of your time and resources within the workstation.
 Personnel Administration: This process defines the method through which the human
resource of a corporation is managed. From the stage of recruiting through
compensation, benefits, new employee orientation, performance appraisal, and more,
everything is often recorded and tracked through this process.
 E-Recruitment: This process is an automatic web-based recruiting process that assists
HR professionals in hiring appropriate talent. It exposes innovative ways of
recruitment processes in a corporation.
 Time Management: This process assists one within the processes of designing,
recording, and valuation of employee’s performance for a particular period of your
time. The impact of the employee’s presence and absence within the organization is
evaluated during this process. Also, attendance management, calculation of wages,
log-in and log-out report’s, etc., are included during this process.
 Payroll: This process because the term defines is all about the pay-scale and
compensations are given away to employees. From salary to overtime pay, comp-off
pay, and compensation program, everything is calculated during this process.
 ESS and MSS: Employee Self-Service helps employees to individually track various
data of their tenure in a corporation. On the opposite hand Management Self-Service
may be a vital process for the managers to make and maintain the info of employees.
 Reporting: Finally, reporting allows the HR team to deliver comprehensive and up so
far information to all its employees. The reporting tool also enables one to trace the
hierarchal structure followed in a corporation.
These are the SAP HCM modules that allow the HR team to figure efficiently towards
managing employee profiles and data within a corporation.

HR Recruitment Management
Recruitment refers to the process of attracting, screening, and selecting qualified individuals.
ITC recruitment process involves 7 steps-
1. Database Search
2. Advertising
3. Networking and Referrals
4. Processing of applicants
5. Submission and Interview
6. Feedback and Offer
7. Commencement and Retention
A recruiting database is a useful tool which contains all information on jobs and candidates,
matching applicants with the job and the entire recruitment process data. ITC uses SAP
Success factors recruiting software to optimize its recruitment process.
 The software helps to find past applicants and candidates with continuously update
new applicants whenever there is an opening.
 The software is pre-set with a set of rules that enables the company to automate its job
vacancy advertisement to the right recruitment sources that produce the best
candidates.
  SAP enables ITC to have a one-page employee referral form which allows the
employee to fill in their details and details of candidates they are referring to proper
mapping as per current openings.
 The applicant administration component of the SAP HR module allows ITC to record
all applicant related data and to co-ordinate and monitor all the steps involved in the
recruitment processing of applicants. All applicants are assigned to applicant groups
based on the type of work they have applied for. SAP archiving helps to protect all the
applicant's resumes and documents against damage and loss of data.
 Once all resumes and job applications have been received, the SAP handles all
applicant related correspondence. Depending on the status of the applicant within the
recruitment process, (resume received, applicant rejected, an applicant to be invited
for an interview, etc.) different standard letters can be printed out using the mail
merge function.
 Selecting the right suitable candidate is a tough and challenging process so HR starts
with making a comprehensive job description which should contain job title, salary,
and location, and requirements — such as education, skills, abilities, and experience
and the description should also include the reporting relationships and duties and
responsibilities defined as essential to the position. Applicants within SAP undergo
two types of selection process- overall procedure considering any suitable vacancy
and individual selection procedure for a specific vacancy to which the applicant has
been assigned. The selection procedure is only completed when all participating
applicants have been assigned the status of rejected or to be hired.
 SAP offers direct candidate feedback on ITC recruiting process, decreasing the
likelihood of candidates releasing their feedback on popular employer ranking portals.
Additionally, it gives an insight into the recruiting process from a candidate
perspective and can aid in improving the recruiting process continuously to secure a
competitive advantage in recruiting the best talent.

Reimbursement process
In cases such as client meetings and office supplies runs, an employee may end up using their
cash and credit accounts to cover the costs generated as a result of conducting business
activities as representative for their organization. These payments made by employees are
considered eligible for expense reimbursements. Such monetary returns are repaid to
employees to compensate for personal expenses they incurred in their performance of their
job duties on behalf of their employer, and that is external to the calculation of their regular
pay.
The end goal of expense reimbursement is to ensure that work-associated transactions are
administered and settled with efficiency, accuracy, and accountability to the satisfaction of
both the employer and the employee.
The steps of the Reimbursement process of ITC are as follows:
1. Book Trip: This includes Online Booking which consists of broad inventory,
embedded policy and is easy to use
2. Take Trip and Complete Expense reports: This consists of Ex PManager Expense
reports. This includes:
a. Corporate Card: Pre population and e-receipts
b. Paperless: Manager approval including receipts
1. Approval or General ledger entry (GL entry): This includes electronic approval which
comprises the integrated finance system, automatic GL import, and electronic status
 2. Payment: This includes electronic payment which comprises rapid transfer and rapid
Reimbursement to employee
3. Reporting: This includes reporting services which comprise flexible reports, executive
dashboard, automatic distribution

How SAP HRMS is useful? 

 Allows the travel requisition 

 Helps to claim the travel expense without any hassles 
 Keeps the track of travel expense claim history 
 Induce more systemization in the processes of expense approvals 
 Enhances the speed with mouse-click process flow.

Managing reimbursements aptly helps to realize the real gains as administering expenses
timely and accurately is the only way to calculate your actual income saved. The
reimbursement component in ITC’s ERP enables any organization as well as its individuals
to offer a timely expenditure report conveniently whenever required. We integrated this
module acknowledging the fact that it is not only about budget consolidations and deductions.
It is rather managing corporate expenses without compromising on quality and productivity
aspect.
APPRAISALS:
The appraisal document is available to the executing role, such as Manager or Employee.
Prerequisites
You have made all the required settings for the appraisal template in Customizing for
Objective Setting and Appraisals.
Features
The following options are available in the worklist of the executing role:
 You can call the appraisal document for editing.
 You can edit the appraisal document online or offline.
 You can go through the phases of the appraisal process (planning, review, appraisal)
and their associated tasks as well as enter the appraisal document's current status or
sub-status. This includes the following:
o A graphic and timeline of the phases in the appraisal process (planning,
review, appraisal).
o Entries: For example attachments, the action log
o Process description
The individual steps of a phase in the process can be described in text form. In a graphic, the
system displays which step has already been processed as well as the step the processor is
currently in.
o Administrative data: For example, name, status, validity period, objective
setting date
 Part 
o  appraiser: For example, Name of the part appraiser and appraisal role
o Document tabs with relevant entries (individual goals, competency, and
development goals, team goals, corporate goals, and core values)
o Selection for how to continue (save and leave the document, close planning)
Along with the configuration options for the appraisal template itself (Edit Template,
transaction PHAP_CATALOG_PA), the following options are also available to
administrators in Customizing:
The following options are available to you in the appraisal document without any special
Customizing settings:
 Expand and collapse note fields
 Enlarge note fields to display more text
 Expand and collapse descriptions (such as a goal description)
The user interfaces for template process configuration process flow can be displayed in the
appraisal document if you have defined the individual process descriptions of the appraisal
template.
 Mandatory courses
Appraisers, such as an employee's manager, can enter a course as a mandatory course for an
appraise, such as the employee, in the appraiser’s appraisal document. Then, to fulfill the
defined goal, the appraise can see the mandatory course in the appraisal document, search for
the course in the Learning Portal, and book a suitable date for the course.