Dry Imager

HQ-DY Series

Operation Manual

Huqiu Imaging (Suzhou) Co., Ltd.

Thank you for choosing our product. This operation manual illustrates the
performance of the unit and gives instructions for its correct use. All users must read
this operation manual thoroughly before using this unit. Please follow the
recommended parameters as specified and pay close attention to the safety precaution.

Disclaimer of Liability
The descriptions in this operation manual do not represent the final specification and
configuration of the product. To learn about the product’s specification and
configuration, please refer to the relative agreement and packing list, or consult the
distributor of your product.
This operation manual will be modified according to the advancement in technology
and amendments of laws and regulations. Our company reserves the right to modify
the product and change the contents in this operation manual at any time.
Our company strives to improve our products and services, if you find any
misdescription in this operation manual, wish to receive the latest information, or
have any doubt, please do not hesitate to contact us or visit our website.
Tel: +86-512-66368881 Fax: +86-512-66367771
Website: http://www.hu-q.com/en

Limited Guarantee and Warranty

If your product comes with service regulation (warranty document) of our company,
we will provide you with technical service according to the service regulation. If the
product does not come with service regulation (warranty document), you will receive
technical support according to the written agreement you have signed with the
distributor. Our service regulation is not applicable and does not promise any
warranty service. In this case, you will not receive customer service provided by our
company. When purchasing our products from a distributor, please request for
customer service from the distributor.

This product is only for sale in countries and regions where the product conforms to
the local laws and regulations.
Within the maximum limits permitted by law, our company shall not be held liable for
the following:
1. Claims directed to you from a third party
2. Direct or indirect damage or financial loss
3. All damage and financial loss caused by adding configurations on your own
4. All damage and financial loss caused by not using this product in specific
environment stated in this operation manual, or not using this product
according to the specified guidelines provided in this operation manual
5. All damage and financial loss caused by irresistible factors

To contact our customer service, please call: +86512-66368881

Please note: this phone number might change due to modifications communication
network or other objective factors. Our company will sent no notification when it
happens.

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Symbols

Attention: indicates possible loss of configuration and documents

Warning: indicates possible damage or malfunction of equipment

Medical Dry Imagers are available in these models:

□HQ-450DY □HQ-480DY □HQ-500DY □HQ-600DY □HQ-700DY
□HQ-430DY

Publication Version
Publication No. HQ-ZC-17.10.01
Compose date/Revise date: October 30, 2017

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 Contents
I. Overview
II. Device features and technical data
III. System overview
IV. Operation
V. Precautions for installation and operation
VI. Environmental influence of imager
VII. Maintenance of imager
VIII. Troubleshoot

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 I. Overview
In order for you to quickly familiarize with this product, please read this operation
manual thoroughly.

1.1 Contents included in the operation manual

This operation manual includes an overview, instructions of use, operation routine and
maintenance guidelines, and safety precautions, etc.

1.2 Performance construction and configuration

This imager consists of an outer casing, support stand, film input mechanism, film
output mechanism, thermal printing head, embossing roller, control system, film
cassette, power supply, network interface, USB interface. It is a device that uses input
signals released by X-ray device to create non-erasable image on films.

1.3 Main application

Applicable to create X-ray images on films

1.4 Suitable crowd

Suitable for both adults and children

1.5 Product life time

5 years

1.6 Product manufacture date

Refer to product label

1.7 Safety Information

1.7.1 Electrical safety
- This product uses two-phase two-pole plug
- Please verify your power source before connecting your product to make sure
it matches with the power input information on the label
- Please do not share socket with other electronic device to avoid damage to the
product resulted from unstable current
- Make sure to unplug power cable during routine maintenance or cleaning. Be
sure the product is completely turned off before cleaning
- Examine plug and power cable regularly for possible damage, and make sure
to exert no external pressure on the power cable

1.7.2 Product cleaning

Please maintain a clean environment to operate this product. Cut the power
source before cleaning. Rub the surface of this product gently with soft cloth
dipped in neutral cleaning product, and wipe with moistened soft cloth.
Attention: Do not use cleaning product in liquid form or containing flammable
substance.

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 Please read all safety information, precautions and warnings carefully before
operating this product. If you encounter any problems in understanding the contents
of this operation manual, or have any doubt, please contact the manufacturer or
authorized service provider to avoid any harm caused by misuse of the product.

Please comply with the following safety regulations during operation:

1. The power button is not a safe power off switch, unplugging is the only safe
procedure to cut power off. Please do not block the surroundings of the plug to
ensure quick access during emergency
2. This equipment should only be operated by experience medical personnel who
has gone through training
3. Do not expose the equipment to flammable substances
4. Do not use the equipment under following conditions. Do not open the case or
change the configurations unauthorized Maintenance should only be carried out
by the manufacturer or authorized service provider
- damage of power cable
- malfunction of equipment
- damage of equipment
- water damage of equipment
- detection of abnormal loud or harsh operating noise

Product description, operation manual, technical guide, maintenance card, parts

list, and other useful information are required to be provided to technicians of
authorized service provider during maintenance.
5. Unplug the power cable when operating personnel leaves
6. Waste disposal should follow local health law
7. Do not operate and store equipment outside of indicated environment
8. Beware of disconnection of attachments to avoid damage of machinery and
electrical device
9. Please use the attachments recommended by operation manual

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 II. Device features and technical data
1) Overall dimensions of HQ-500DY/ 480DY: 810mm*526mm*500mm
(length*width*height)

This imager has two film cartridges and accommodates films of 4 sizes (8x10, 10x12, 11x14
and 14x17).

2) Overall dimensions of HQ-600DY: 730mm*526mm*1,014mm

(length*width*height)
This imager has four film cartridges and accommodates films of 4 sizes (8x10, 10x12, 11x14
and 14x17)
Special notice: 8x10 films can only be used in the upper first and second cartridges of this
model

3) Overall dimensions of HQ-700DY/450DY/430DY: 730mm*518mm*415mm

(length*width*height)

This imager has two film cartridges and accommodates films of 4 sizes (8x10, 10x12, 11x14
and 14x17).

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 Main Specifications
Max
320 dpi 508 dpi
Resolution

Model HQ-430DY HQ-450DY HQ-480DY HQ-500DY HQ-600DY HQ-700DY

730±5mm 730±5mm 805±5mm 805±5mm 730±5mm 730±5mm

Ext.
*566±5mm *566±5mm *526±5mm *526±5mm *526±5mm *557±5mm
Dimensions
*415±5mm *415±5mm *500±5mm *500±5mm *1014±5mm *415±5mm

Film Tray 1 2 2 2 4 2

Film
Rubbing Suction Suction Rubbing
Transferring

Imaging
Direct Thermal
Method

Film Type Dry Thermal film

Film Size 20cm×25cm to 35cm×43cm

Inferface 10/100 Base-T Ethernet (RJ-45)

Network
DICOM 3.0 Standard
protocol

Power
220V±22V 50Hz±1Hz
Supply

2.4 Product Categories

2.4.1 Electric Shock Protection Type
This product is in Class I according to Protection Type
2.4.2 Electric Shock Protection Level
Host computer categorized as normal equipment according to protection level; no
application part
2.4.3 Waterproof Type
Categorized as normal equipment according to waterproof type
2.4.4 Management Category
Categorized as 6831 medical X-Ray accessories and equipment, Class I medical
apparatus

2.5 Operation Mod

Intermittent operation

2.6 Transportation, Storage and Operating Environment

2.6.1 Transportation and Storage Environment
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Temperature Range: -10 – 50 ℃
Relative Humidity Range: 10 – 80 %
Atmosphere Pressure Range: 50 – 106 kPa

2.6.2 Operating Environment

Temperature Range: 5 - 40 ℃
Relative Humidity Range: ≤80 %
Atmosphere Pressure Range: 86 – 106 kPa

Do not operate under the presence of flammable anesthetic gas and mixture of nitrous
oxide and flammable anesthetic gas.

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 III. System overview
3.1 Introduction
The HQ-DY Dry Imagers are thermo-sensitive image processors used for copying
image data in DICOM format transferred via networks.

3.2 Application
Medical dry thermo-sensitive films contain imaging medias of the latest
technology. These imaging medias perfectly match with CT (Computer Tomography),
MRI (Nuclear Magnetic Resonance Imaging), digital X-ray imaging (DR and CR),
fluoroscopy, image storing and communication systems, nuclear medicine, mobile X-
ray imaging, dentistry, and other modalities. Imaging medias generate grayscale films
of high diagnostic quality through direct dry thermo-sensitive imaging technology.

IV. Operation
4.1 Structure Description

Upper film
transferring Film output Film output
Operator panel mechanism clamping roller 2 roller

Cooling fan

Upper film Radiator for

cartridge thermal head

Rotation
shaft

Lower film cartridge Lower film

transferring Compression roller

Lower film output

Thermal head
roller 2

Lower film output

roller 1

Figure 1 Structure diagram of imager with two film cartridges

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 Upper film Lower film
transferring Film output
output roller 2
mechanism clamping roller 2

Operator Film output

panel roller

Lower film transferring Cooling fan

mechanism

Film cartridge 1 Radiator for

thermal head

Film cartridge 2

Film cartridge 3 Rotation shaft

Film cartridge 4

Thermal head

Compression roller

Lower film output

roller 1

Figure 2 Structure diagram of imager with four film cartridges

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4.2 Screen display description of imager
4.2.1 Main display
HQ-450DY\480DY\500DY\700DY\430DY main screen
Number of current
Film size print tasks Imager status

Number of films Main menu System information

HQ-600DY (four trays) main screen

Number of current
print tasks
Imager status
Film size

Number of films Main menu System information

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 4.2.1.1 Main menu

A. Print task management

Print tasks will appear in this screen during printing. Click corresponding tasks to
enter "Confirm task deletion" screen, click OK to delete tasks or click Cancel to return
to Print tasks screen. Note: The first printing task cannot be deleted.

B. Sample image printing

1. Size selection of sample image: Select the size of sample image to be printed

2. Selection of sample image: Select the sample image to be printed (note: if there is no
film in the corresponding film cartridge, the screen will not show the following page)

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C. Service mode

C.1 Sensor status 1

Sensor for drawer 1: (checks whether drawer 1 is in place)

Sensor for drawer 2: (checks whether drawer 2 is in place)

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 Sensor for film cartridge 1: (checks whether film is present in cartridge 1 on the
back of the film pressing plate)

Sensor for film cartridge 2: (checks whether film is present in cartridge 2 on the
back of the film pressing plate)

Film pressing sensor: (checks whether film is pressed)

Sensor for print head: (checks whether print head is pressed)

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 Sensor for back cover: checks the back cover of the imager
Film output sensor: (checks for film output)

Temperature of entire imager: (internal temperature of the imager is the same as

the temperature of the print head)
Temperature of print head: (you can set a minimum temperature when temperature
of print head does not reach preheat temperature and when the screen is idle)

C.2 Sensor status 2

Sensor for film detector 1: (Checks for film presence in the passage)
Pallet sensor: (highest priority, imager stops when the pallet is open)

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C.3 Motor control

Check status of every motor

C.3.1 Motor for print head

Pressure of print head: check position steps of the print head

Return of print head: the print head returns to the original position

C.3.2 Film pressing motor

Operation of motor: the film pressing motor actuates to film pressing position
Return of motor: the film pressing motor returns to original position

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 C.3.3 Film transferring motor

Operation of motor: tests operating status of film transferring motor

Pause of motor: Pauses film transferring motor
C.4 Error log

This error message will appear on screen when imager is in error.

D. Shut down

Click OK to shut the imager down.

4.2.1.2 System information

This screen shows system information, such as version number, AE, IP address,
etc.
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V. Notices for installation and use
Warning
This imager may generate electromagnetic waves during installation and trial.
Installation and trial must be performed by qualified service personnel to avoid
interference caused by radio communication or other electronic devices.
5.1 Installation
Avoid placing the imager in following environments:
• Mechanical shock
• High humidity
• Direct or excessive sunlight
• Extreme-high or extreme-low temperature
5.2 Safe use
• Do not place or drop heavy objects on the power cable as it will damage the
cable
• Disconnect AC power cable when not in use for a long time
• Hold the plug and do not pull the wires when disconnecting the AC power cable.
• Do not disassemble the imager
• Do not splash water or other liquids on the imager, and do not let combustibles
or metal enter the case
• The imager might break down when foreign matters enter the case during use,
causing fire or electric shock
• If the imager breaks down or foreign matters enter the case, please shut the
power off immediately and contact the dealer
5.3 Condensation
• If ambient temperature of the imager changes drastically, for example, the
imager is moved to a hot or heated room, the hot and damp air will condense in the
imager and might cause malfunction. The imager might break down if you continue to
use it. When there is condensation, you should shut the power off immediately and
remove the condensation.
• If the ambient temperature changes drastically, condensation might appear on
films in the cartridge. This might cause the imager to break down. If you continue to
use the imager, output films might contain white spots.
• You can preserve the unused films by packing them in original package for a
couple of hours. This action will prevent condensation on the films once opened.
5.4 Cleaning of the case
Moist a piece soft cloth with neutral detergent to clean the case, panels and control
buttons. Do not use any type of solvents that may damage the surface coatings, such as
alcohol or gasoline solvents.
5.5 Caution
Before cleaning the case, please shut the power off.

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5.6 Safety warnings
Before using the imager, please read this operation manual.

Warning
Do not open the protective cover of the imager. The interior of imager contains
drive parts and motors, and accidental contact may cause injuries.
Warning
This system contains precise thermal elements, power supply and mechanical
elements. Do not try to perform internal adjustments, and if necessary, please contact
qualified technical service personnel.
Warning
Do not expose this imager to combustibles.
Warning
This imager contains high-precision thermal elements. Please try to avoid shocks.,
and avoid contact with the rack of the imager during printing, otherwise the image
quality may be compromised.
Warning
Do not place any object on top of the imager, as that may damage parts of the
imager. In addition, to avoid mechanical damage, do not splash water or other liquids
on the imager.
Warning
Please verify that the earth line is well connected. For the power cable, please use
a closed 3P power plug and insert the power cable into the 3P socket of the imager. Do
not use a 2P or 3P connector.
Warning
The imager should be lifted by at least two people during handling and moving.
Warning
When using films that are not recommended or specified, image quality is not
guaranteed.

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 VI . Environmental impacts of imager
Requirements on electromagnetic environment
Guidelines and statement of manufacturer - electromagnetic radiation
The medical Dry Imager HQ-DY Series is expected to be used under the following
specific electromagnetic environment, and the user must operate it only under this
precise electromagnetic environment.

Emission test Conformity Electromagnetic environment - Guidelines

Conducted The Dry Imager operates on radio
emission frequency energy for internal functions.
Thus, it has less radio frequency emission
and has a low possibility of interfering with
electronic devices nearby.

Radiated
emission
Harmonic Not applicable
distortion
Voltage Not applicable
fluctuation and
flicker

Guidelines and statement of manufacturer - Immunity test

The medical Dry Imager HQ-DY Series is expected to be used under the following
specific electromagnetic environment, and the user must operate it only under this
specific electromagnetic environment.
Immunity test Test level of IEC 60601 Conformity level Electromagnetic
environment -
Guidelines
Electrostatic ±6kV Contact ±6kV Contact The ground should
discharge discharge discharge be covered by
(ESD) ±8kV Air discharge ±8kV Air discharge wood, concrete or
tiles, and if the
ground is covered
by synthetic
materials, the
relative humidity
should be at 30%
minimum
Immunity for
radiation of
radio-frequency
electromagnetic
fields
Electrical fast ±2kV for power cable ±2kV power cable is Network power
transient ±1kV for input/output not applicable supply should meet
line the standard of
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 typical commercial
or hospital
environments
Electrical surge ±1kV line to line ±1kV line to line Network power
±2kV line to earth ±2kV line to earth supply should meet
the standard of
typical commercial
or hospital
environments
Conducted 3V (effective value) 3V (effective value) The distance from
immunity for 150KHz-80KHz portable and mobile
induction of radio-frequency
radio-frequency 3V(effective value) 3v/m communication
fields 80KHz-2.5KHz devices used in all
parts of the imager
(including cables)
should be shorter
than the
recommended
isolation distance,
and should be
calculated by
formulas
corresponding to
the emission
frequency.
Recommended
isolation distance
d=3.5
d=12
d=1.2 800KHz-
800KHz
d=2.3 800KHz-
2.5KHz
wherein,
P - Maximum rated
power output given
by the emitter
manufacturer in
watt (W)
d - Recommended
isolation distance in
meter (m).
The field strength
of fixed radio-
frequency emitters
is determined by
surveying
electromagnetic

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 fields, and should
be lower than the
conformity level at
every frequency
interference that
might exist near
devices marked
with the following
symbols.
Voltage slags, <5%Ut for 0.5 week <5%Ut for 0.5 week Network power
short-term （Ut slag 〉95%); （Ut slag 〉95%); supply should meet
outage and 40%Ut for 5 weeks 40%Ut for 5 weeks the standard of
voltage change （Ut slag 〉60%); （Ut slag 〉60%); typical commercial
on input lines 70%Ut for 25 weeks 70%Ut for 25 weeks or hospital
of power grid （Ut slag 〉30%); （Ut slag 〉30%);
environments. If the
user needs to use
<5%Ut for 5 seconds <5%Ut for 5 seconds
the imager during a
（Ut slag 〉95%); （Ut slag 〉95%);
power outage, we
recommend you to
use uninterruptible
power supply or
batteries
Power 3A/m 3A/m The power
frequency frequency magnetic
magnetic field field should meet
(50 Hz) the standards and
GB/T 17626.8 features of power
frequency magnetic
fields of typical
commercial or
hospital
environments.
Note: Ut is the voltage of the AC power grid before applying test voltage

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VII. Servicing of imager
7.1 General cleaning
In general, the print head should be cleaned after printing 100-200 films. Use non-
woven fabric dipped in water or absolute alcohol, wipe the print head gently from left
to right for a couple of times until the surface of the test sample image printed shows no
scratches. Please note that the non-woven fabric must be folded at least 3 times to
prevent the edge of the radiator of print head from cutting your hand.
7.2 Grinding with sand paper
If the print head is still dirty after initial cleaning, please clean it with ultrafine
sand paper (above 4000 meshes). Use the sand paper enveloped by thick paper to gently
rub the surface of the print head from left to right, rub it twice and wipe the print head
with non-woven fabric.
7.3 Other servicing
Use non-woven fabric dipped in water or absolute alcohol to wipe the white print
roller and film-pressing roller shown in the pictures below:

Replacement of pickup roller (replace it according to actual conditions (the roller is

dirty or hard))

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VIII. Troubleshooting of simple faults
8.1 Simple faults
The imager is unable to start or print
Films printed with white lines
Films are jammed
Film error
Film cartridge x contains no film
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1. Check whether the power cable is
well connected and whether power
switch is turned on
2. Check whether the buzzer sounds
and the LCD panel shows “Start”
3. Check whether the pallet sensor is
pressed in place
1. Clean the print head
2. Clean the roller
Open the back cover, turn the print
head over, lift the top cover, take
films out of the channel, restore the
imager, close the imager and restart
The size of films in the cartridge is
unsuitable for printing
There is no film in the corresponding
cartridge, please replace the film
cartridge
 8.2 Common parts

Pressure motor of print head

Film transferring motor

Film pressing motor

Huqiu Imaging (Suzhou) Co., Ltd.

Address: Building 22, No.369 Lu Shan Road, Suzhou 215129,China
T: 0512-66368881 Website: www.hu-q.com/en
F: 0512-66367771 E: export@hu-q.com

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