ROHIT CHUGH

o House no. 825/4, Ravi Das Basti, Ambala City, 134003

o Phone. 7988883854
o Email. chughrohit18@gmail.com

CAREER OBJECTIVE
The objective of embarking on this career path would be to guide one to their maximum optimal
growth by the assistance of my knowledge and experience by working in an environment which
encourages and motivates me to attain heights in my profession. The efforts will also be
considered in regards to the development of the organization as well.

My work is result oriented and dedicated in nature. I work hard towards achieving the goal in an
adaptable character and am cent percent sincere. I am a team player and ensure that we cross the
finish line together. the work will be flawless as i have a firm grasp over my knowledge and as in
where to use it. Hindi and English are the language’s known fluently to me, whereas I am always
ready to take up new challenges as well.

EDUCATIONAL BACKGROUND

 HARYANA BOARD 2013 GRAD 10

G.R.S.D SR. SC. SCHOOL, AMBALA CITY - 65%

 HARYANA BOARD 2015 GRADE 12

S.A JAIN SR. SC. SCHOOL, AMBALA CITY - 68.75%

 DIPLOMA INMECHANICAL ENGINEERING 2018,

EMAX GROUP OF COLLEGE, AMBALA, HARYANA - 65%
 WORK EXPERIENCE
1 Company: Common Rooms Booking Pvt Ltd (casewale.com)

Location: Ambala city, Haryana

Duration: November 2018-November 2019

   Role: customer care executive, NDR executive (NON-DELIVERY-REPORT)

 Customer support executive:    interact with customers on a variety of

channels such as phone, email, and social media, and ensure that all
valid customer concerns are being dealt with immediately and confirm the
orders.

 NDR executive (Non-Delivery Report) :  if for any reason customer could

not be able to receive the order then Re-arranging the order according to
the customer Convenience. if customer don't want the product  we apply
for cancellation on their behalf.

2– Company: Codeblend lab Pvt Ltd

Location: Chandigarh,Punjab
Duration: Dec 2019-july 2020

Internship Role: (Digital marketing and SEO intern)

1. SEO ( Search engine optimization)

    on page 
    off page 

2.   ORM (Online reputation management)

    putting reviews 
   increasing the number of followers on social media like instagram, facebook etc
   Increase review and likes on youtube.

3. Write short content for website or social media .

4.  Create and handle company social media .
5. Keyword research
6.  SMO 
7.  SMM
 TECHNICAL SKILLS

 Knowledge of AutoCAD software.

 Knowledge of ecommerce shopify software
 Knowledge of easy slip software
 knowledge of excel and Ms office, power point
 Knowledge of Hindi typing
 Knowledge of wordpress