Job Interview Arrival

Step 1. At the reception

Hi. Good afternoon.

My name is / I’m Chris Nutter.

I have an interview scheduled with Jack

Smith at 2 pm. / I’m here for the 2pm interview
with Alex Smith for the assistant manager
position.

Step 2. Meeting the interviewer Step 3. Saying goodbye

Hi Chris. I’m Alex.

Thank you for Hi. It’s a pleasure It was a pleasure
coming here. to meet you, Alex. meeting. I really
My name is Chris. appreciate your
time today.

Thank you for the great

conversation. It was great to
hear more about the position.

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 Job Interview About you (1)
So, could you tell Well, I’m The simplest way to answer this
me a bit about ….. question is using the “present-
yourself, please? past-future formula”.

I am in charge of …….
I am responsible for ……
I handle ….
I deal with …..
I manage ….
I have …..

I’m currently an account executive at X company where I handle the top

Present

performing client. In my current position, I manage a team of 5 people.

My team includes …. My department is responsible for managing …..

Before that, I worked as a …… where I was in charge of ….. . I successfully

Past

managed …… / I have spent the last 7 years developing my skills. I have

been promoted twice (achievement).

I believe this experience has prepared me for … / to take the next step and
Future

pursue a management position. Although I love my current role, I feel

ready to move to a more challenging position.

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 Job Interview About you (2)
Describing strengths

I am … I am ….
I have / possess … honest
My greatest strengths are … a good listener
I would say I am…. good at multitasking
I’d describe myself as …. able to adapt to new
I consider myself to be …. situations
I think I’m / I believe I …. flexible
meticulous

I possess ….
I can …
strong communication skills.
stay focused.
good managerial skills.
prioritize time.
strong analytical skills.
use x tools.
superb command of x.
perform a …. analysis.

Turn weaknesses into strengths

Sometimes I have trouble

I’m always working on my delegating tasks. I’ve recently
communication skills. I’ve recently attended a session to learn
attended a workshop where I learnt …. effective delegation skills.

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 Job Interview Achievements

So, tell me about your When an interviewer asks you about your professional
greatest achievement. achievement, they want to know how you behave in
What are you most difficult work situations. First, identify a challenging
proud of situation, then describe how you solved the problem.
professionally?

The challenge • to fail to hit targets

• struggling team
• increased customer complaints
• high staff turnover

What I did:

• to design a marketing plan

• to implement a plan / process
• to bring in additional revenue
• to sign on a new client
• to close a huge deal
• to build a team
• to improve a program
• to streamline a number of services
• to identify cost-saving measures
• to increase sales by x%
• to smooth over customer complaints

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Job Interview Achievements
Recruitment professionals recommend that we should use
powerful, active verbs to describe our achievement in a job
interview. Which of the words below can you use to talk
about your professional accomplishments?

achieved integrated
determined demonstrated
observed catalogued
managed implemented
empowered controlled
allocated generated
analysed improved
validated effected
enforced defined
provided modelled
measured researched
appraised facilitated
diagnosed advised
communicated undertook
mediated sorted
supervised wrote
persuaded prioritized
calculated simplified

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 Job Interview
The star technique – Answering questions

The star technique is a method that helps to prepare for and

answer job interview questions. Follow the steps below and you
will ace your job interview in English!

Step 1. Prepare

Research the company thoroughly. During the interview,

listen to the question carefully.

Step 3. Task
Step 2. Situation
Describe the problem
Describe the background and the challenges.
situation. What event What was the objective
were you involved in? and your task?

Step 4. Action
Explain what action
you took and how it
solved the problem.
Step 5. Result
Describe what benefits your
actions resulted in for the
company. What rewards did
you receive?

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