Initial Contact Template:

Dear [Contact Name],

My name is [your name] and I am the owner of [company name].

We are currently looking to expand our product line and are interested in one of the items
that you manufacture, the [product name]. Exactly as the picture attached below [insert product image]

Could you please provide me with some additional information to determine if this a good fit for our
product line?

Please reply below each questions in red color:

1. Are you able to provide custom packaging?

2. What color/ logo options do you offer?
3. What is the production time for each order?
4. What is the price per unit?
100-500 units:
501-1000 units:
1001-5000 units:
5001+ units:

Also so that we can estimate our shipping cost can you please answer the following:

How many items usually come in a case?

What is the dimension of each case in centimeters and kilograms?

Lastly, please let us know which payment types you offer for the products?

Ex. Do you accept PayPal?

Thank you for your time and we look forward to hearing from you soon.

Thanks,
[name] from [company]
Sample order message:

Dear [Contact name],

Thank you for sending us all the information above. We are interested in ordering this product
after reviewing a product sample. Could you please let me know how much it would cost to
have a sample sent to:

[address]

Also do you accept PayPal for sample payments?

Lastly, we would like to know if you would be able credit us for the sample charge once we
place our full order with you.

Thanks again for your time.

[name] from [company]

Product Packaging message:

Dear [contact name],

We have reviewed the sample of [product name] and are very interested in pursuing this as one
of our next products. We just need to know which types of packaging you offer.

What options do we have for packaging? Ideally, we would like to receive the template of the
packaging so we can send it to our designer.

We would also like to include an instructions manual and a small insert card with the product
too so please let us know if that is possible and any additional costs that would incur.

Thanks again,

[name] from [company]

Price negotiation message:

Dear [contact name],

We are ready to place our order for [product name] and are getting quotes from a few other
suppliers as well. However, we really like your product and the quality you offered so can you
please give us the absolute final price for a quantity of [quantity wanted] including packaging,
instructions manual and product inserts?

We are of course planning to order much more in the future however, we do need to test the
market and make sure that product sells well.

As soon as we hear back from you and the other suppliers we will get back to you with our final
decision.

Thanks,
[name] from [company]

Final Purchase Invoice Message:

Dear [contact name],

We are ready to place our purchase for [product name]. Please send us the PI for the following:

[Name of product ordering, instructions manual, product inserts, packaging type, logo, quantity
+ any other special instructions you need them to do ex. stickering codes on product, shrink
wrapping etc.]

As soon as we receive and review the PI we will pay the deposit.

Thank you,

[name] from [company]