Professional Documents
Culture Documents
1. Warm-up
Guessing the following terms or expressions
1 Untsidco discount
2 Pstirleci priciest
3 ptneaym payment
4 relrtaie
retailer
3 ptneaym
4 relrtaie
5 ilbl of Egenaxch
6 sbet ripce
Enquiries
1. Warm-up
Guess the following terms or expressions
5 ortepx oguetolca
6 isbrk emadnd
7 itibrsh mbeassy
8 iniualumm stfiting
9 ailsdet of tadre iscdount
10 oafnshi gnsdsie
Enquiries
11. pomprt eliverides
12. onsablecider dandem for cleitsar
13. Qotedu icepr
14. htgsi aftdr
15. Qittyuan doutnisc
16. Csha cnuotdis
17. cpetitiveom ecipr
Enquiries
1. Warm-up (Guessing skill)
Enquiries
1. Warm-up
Enquiries
Find out the terms from the definitions below.
Enquiries
I. Definition:
A letter asks some necessary information about
the product or service you want to
buy/purchase
II. What to write?
1. Introducing to your supplier what sort of firm
you are.
2. Telling the supplier how you obtained your
potential supplier’s name.
What to write?
3. Indicating the state of the market.
4. Asking for information (catalogues,
pricelists, prospectus, samples, patterns …
5. Suggesting some terms and conditions,
methods of payment, discounts.
6. Hoping for an early offer/ quotation/ reply
What to write?
1. Opening .
Tell your supplier what sort of
organization you are
• We are a co-operative wholesale society
based in Zurich.
• Our company is a subsidiary of
Universal Business Machines and we
specialize in ...
What to write?
1. Opening .
• We are one of the main producers of
industrial chemicals in Germany, and we
are interested in ...
• It might be useful to point out that you
know their associates, or that they were
recommended to you by a consulate or
trade association.
-
What to write?
1. Opening .
• We were given your name by the
Hoteliers' Association in Paris.
• We were advised/recommended by Spett.
Marco Gennovisa of Milan that you are
interested in supplying ...
What to write?
1. Opening .
• We were impressed by the selection of
gardening tools displayed on your stand
at this year's Hamburg Gardening
Exhibition.
• Our associates in the packaging industry
speak highly of your Zeta packing
machines, and we would like to have
more information about them.
How to write?
2. Asking for catalogues, price lists, etc.
• Could you please send your current catalogue
and pricelist for exhibition stands? We are
particularly interested in stands suitable for
displaying furniture.
• Please send us any information you can
supply, marking the letter 'For the Attention of
Professor Kazuhiro: Tokyo General Hospital,
Kinuta-Setagayaku, Tokyo, Japan
How to write?
2. Asking for catalogues, price lists, etc.
• I am planning to come and study in
London next autumn and would be grateful
if you could send me a prospectus and
details of your fees. I am particularly
interested in courses in computing.
• Please would you send me an up-to-date
price list for your building materials.
What to write?
3. Asking for details
• I am replying to your advertisement in the
June edition of Tailor and Cutter. I would
like to know more about the steam presses
which you are offering at cost price.
• I will be attending the auction to be held at
Turner House on 16 February, and am
particularly interested in the job lot listed as
Item No. 351.
What to write?
3. Asking for details
• Could you please give me more
information about course BL 362, which
appears in the language-learning section of
your summer prospectus?
Yours faithfully
(signed)
P.Gerard (Mr.)
Manager
Sample letters:
2. Enquiry from a retailer to a foreign
manufacturer
Dear Sir/ Madam
Yours faithfully
(signed)
thì phải có những chính sách ưu đãi về giá cho đơn đặt hàng đầu
tiên.
Nếu IMEXCO thấy Panton chào giá hợp lý, các điều khoản và
điều kiện khác thỏa đáng thì sẽ đặt mua thử hai chiếc theo
phương thức trả chậm. Sau này, IMEXCO hy vọng sẽ đặt hàng
thường xuyên với số lượng lớn hơn vì nhu cầu tại thị trường Việt
Nam đối với loại máy này là rất cao.
IMEXCO hy vọng Panton sẽ không bỏ lỡ cơ hội này, do vậy
IMEXCO mong sớm nhận được những tài liệu trên.
Bắt đầu thư bằng “Dear Sir”.
Letter-Writing
5. Sau khi thấy mẫu quảng cáo của công ty Glaston Potteries về
những mẫu thiết kế mới nhất cho sản phẩm bộ chén dĩa (dinner
sets) được đăng trên ấn bản tháng 4 của tạp chí International
Homes; thì ông Morreau đã viết một bức thư hỏi hàng cho công ty
Glaston Potteries Ltd và nhận được thư phúc đáp như bên dưới.
Đọc bức thư phúc đáp, và trong vai là ông Morreau, bạn hãy viết
lại bức thư hỏi hàng được gửi trước đó.
Mở đầu thư bằng lời chào phù hợp.
Reply
Dear Mr. Morreau
Thank you for your enquiry of 28 June in which you expressed an
interest in retailing a selection of our products In your shops in
Nancy.
Please find enclosed our current catalogue and price list.
You might also be interested in visiting our website.
Letter-Writing
In response to your request for a 20% trade discount, we regret
that we cannot offer more than l5%. However, we do give a 5%
quantity discount on orders for over 20,000USD. In comparison
with similar companies in the UK, these terms are extremely
competitive. Payment would need to be by sight draft until we
have established a firm business relationship.
Finally, we are confident that we can deliver well within the two-
month time limit as you require.
Thank you for your interest. We hope to hear from you soon.
Yours sincerely
James Merton
Sales Manager
Enc. + 1 catalogue
+ 1 price list