NAME : SILVI NURAINI

CLASS : AK 4C
NIM : 2005081074
SUBJECT : CORE ADVANCED ENGLISH
TEACHERS : DRA. HEDDY, M. HUM.
SEMESTER : FOUR
WEEK 5
ASSIGNMENT :
Last meeting, material on enquiry, past to you.
Questions:
1. What is an enquiry
2. Write down “expressions or sentences “ used in opening paragraph of an Enquiry
Letters.
3. Write down “expressions or sentences “ used in closing paragraph of an Enquiry
Letters.
4. Give detail and sample of the above Methods of Enquiry.
5. Explain types of discounts and give sample.
Last meeting, you are instructed to find the advertisement on:
1. Study in a well-known universities abroad.
2. Overseas tour package.
3. Abroad hotel and restaurant facilities
4. Abroad branded fashion and handbag outlet/ factory
5. Fintech loan offering
6. House for rent or sale.
7. Gadget Offering
8. Home Decoration Offering
Instruction:
Read the advertisement thoroughly. Find out information offered and make a list. Suppose
you are interested in whole things offered in the above advertisements. What information
is not available, you need to know? Write an enquiry letter based on each advertisement to
get further information about the product before you place an order.
 ANSWER
1. What is an enquiry
Answer :
The national science education standards (nses) (nrc, 1996) state: enquiry is a
multifaceted activity that involves making observations; posing questions; examining books
and other sources of information to see what is already known; planning investigations;
reviewing what is already known in light of experimental evidence; using tools to gather,
analyze, and interpret data; proposing answers, explanations, and predictions; and
communicating the results. Inquiry requires identification of assumptions, use of critical
and logical thinking, and consideration of alternative explanations.
Enquiry also means a systematic investigation, usually undertaken for the benefit
of the public. If you discover pollution in your local river, the government may open an
enquiry into the source of the pollution and ways to clean it up.
A simple enquiry can be made by email, fax, or cable. The contents of an
enquiry will depend on three things: how well you know the sup- plier, whether the
supplier is based in your country or abroad, and the type of goods or services you
are enquiring about. There is a difference between asking a computer company
about the cost of installing a com- plex computer network and asking a publisher
about the price of a book.

2. Write down “expressions or sentences “ used in opening paragraph of an Enquiry

Letters.
Answer:
Opening Paragraph
Tell your supplier what sort of organization you are.
 We are a co-operative wholesale society based in zurich.Our company is a
subsidiary of universal business machines and we specialize in...
 we are one of the main producers of industrial chemicals in germany, and we
are interested in...
  how did you hear about the company you are contacting? It might be useful to
point out that you know their associates, or that they were recommended to
you by a consulate or trade association.
 we were given your name by the hoteliers’ association in paris.
You were recommended to us by mr john king, of lawson & davies, merchant
bankers.
 We were advised by spett. Marco gennovisa of milan that you are interested in
supplying...
 The british consulate in madrid has told us that you are look- ing for an agent
in spain to represent you.
 It is possible to use other references.
 We were impressed by the selection of gardening tools dis- played on your
stand at this year’s hamburg gardening exhibition.
 Our associates in the packaging industry speak highly of your zeta packing
machines, and we would like to have more information about them. Could
you send us...

3. Write down “expressions or sentences “ used in closing paragraph of an Enquiry

Letters.
Answer:
Closing Paragraph
Usually a simple ‘thank you’ is sufficient to close an enquiry. How- ever, you
could mention that a prompt reply would be appreciated, or that certain terms or
guarantees would be necessary.
 We hope to hear from you in the near future.
 We would be grateful for an early reply.
 Finally, we would like to point out that delivery before Christ- mas is essential,
and hope that you can offer us that guarantee.
 If you can agree to the concessions we have asked for, we will place a
substantial order.
 Prompt delivery would be necessary as we have a rapid turno- ver. We would
 therefore need your assurance that you could meet all delivery dates.

You can also indicate further business or other lines you would be interested
in. if a supplier thinks that you may become a regular customer, they will be
more inclined to quote competitive terms and offer concessions.
 If the product is satisfactory, we will place further orders with you in the
future.- If the prices quoted are competitive and the quality up to standard,
we will order on a regular basis.
 Provided you can offer favourable quotations and guarantee delivery within
four weeks from receipt of order, we will place regular orders with you.
Example:

The sales Department

r. G. electronics aG Havmart 601
D-50000Köln 1

Dear sir / madam

We are a large music store in the centre of poitiers and would like to know
more about the re-writable and recordable CDs you advertise in this
month’s edition of ‘Lectron’.

Could you tell us if the CDs are leading brand names, or made by small
independent companies, and whether they would be suitable for domestic
recording? We would appreciate it if you could send us some samples. if
they are of the standard we require, we will place a substantial order. We
would also like to know if you offer any trade discounts.

yours faithfully
P. Géneral
 4. Give detail and sample of the above Methods of Enquiry.
Answer:
a. Asking for catalogues, brochures, booklet, and leaflet
It is not necessary to give a lot of information about yourself when asking
for catalogues. This can be done by letter, fax, or email, but remember
to give your postal address. It is also helpful to point out briefly any particular
items you are interested in.
Example :
 Could you please send your current catalogue ?
 We are particularly interested in stands suitable for displaying furniture.
 We have heard about your latest equipment in laser surgery and would like
more details. Please send us any information you can supply, marking the
letter ‘for the attention of professorkazuhiro’, tokyo general hospital,
kinuta-setagayaku, tokyo, japan.
 I am planning to come and study in london next autumn and would be grateful
if you could send me a prospectus and details of your fees. I am particularly
interested in courses in computing.
 Please would you send me an up-to-date price list for your building materials.

Request for a
Catalogue and :dear sir/madam
Price list please would you send me your spring
catalogue and price list, quoting cif prices, le
havre?
Yours faithfully
F. Raval

b. Asking price lists

It is not necessary to give a lot of information about yourself when asking
for price list. This can be done by letter, fax, or email, but remember to
 give your postal address. It is also helpful to point out briefly any particular
items you are interested in.
Example :
 Could you please send your price list for exhibition stands?
 We are particularly interested in stands suitable for displaying furniture.

c. Asking prospectuses
Request for a
Prospectus :dear sir/madam

I would like some information about your courses in english for

business executives, beginning in july.
Please send me a prospectus, details of your fees, and information
about accommodation in london for the period july to december. If
possible, i would like to stay with an English family.
Yours faithfully

Y. Iwanama

d. Asking for details

When asking for goods or services you should be specific and state exactly
what you want. If replying to an advertisement, you should men- tion the journal
or newspaper and its date, and quote any box number or department number
given, e. G. Box no. 341; dept 4/128. And if ordering from, or referring to, a
catalogue, brochure, or prospectus, always quote the reference, e. G.
Cat. No. A149; item no. 351; course bl 362.
 I am replying to your advertisement in the june edition of ‘tailor and
cutter’. I would like to know more about the steam presses which you are
offering at cost price.
 I will be attending the auction to be held at turner house on 16 february, and
am particularly interested in the job lot listed as item no. 351
  Could you please give me more information about course bl 362, which
appears in the language-learning section of your summer prospectus?
 I would appreciate more details about the «university com- munications
system’ which you are currently advertising on your website.

e. Asking for samples ,Patterns ,And Demonstions

You might want to see what a material or item looks like before placing an
order. Most suppliers are willing to provide samples or patterns so that you can
make a selection. However few would send a complex piece of machinery for
you to look at. Instead, you would probably be invited to visit a showroom, or
the supplier would offer to send a representative. In any case, if it is practical,
ask to see an example of the article you want to buy.
 When replying, could you please enclose a pattern card?
 We would also appreciate it if you could send some samples of the material
so that we can examine the texture and quality.
 Before selling toys we prefer to test them for safety. Could you therefore send
us at least two examples of the ‘sprite’ range?
 I would like to discuss the problem of maintenance before deciding which
model to install in my factory. Therefore i would be grateful if you could
arrange for one of your representatives to call on me within the next two
weeks.
 Where can i see a demonstration of this system?

f. Asking for/ suggesting terms and methods of payment And Discount

Companies sometimes state prices and conditions in their adver- tisements
or literature and may not like prospective customers making additional demands.
However, even if conditions are quoted, you can mention that you usually expect
certain concessions and politely sug- gest that, if your terms were met, you
would be more likely to place an order.
o We usually deal on a 30 % trade discount basis with an ad- ditional quantity
discount for orders over 1,000 units.
 o As a rule, our suppliers allow us to settle by monthly statement and we can
offer the usual references if necessary.
o We would also like to point out that we usually settle our ac- counts on a d/a
basis with payment by 30-day bill of exchange.
o Could you let us know if you allow cash discounts?
o As we intend to place a substantial order, we would like to know what
quantity discounts you allow.

g. Asking for goods on approval , Asking for goods on sale or on return And Sample
Sometimes retailers and wholesalers want to see how a line will sell
before placing a firm order with a supplier. Two ways of doing this are by
getting goods on approval or on a sale or return basis. In either case the
supplier would have to know the customer well, or would want trade
references. The supplier would also place a time limit on when the goods
must be returned or paid for.
 The leaflet advertising your latest hobby magazines interested us, and we
would like to stock a selection of them. However, we would only
consider placing an order if it was on the usual basis of sale or return. If
this is acceptable, we will send you a firm order.
 In the catalogue we received from you last week, we saw that you are
introducing a new line in synthetic furs. While we appreciate that
increasing pressure from wildlife protection societies is reducing the
demand for real furs, we are not sure how our customers would react to
synthetic alternatives. However, we would like to try a selection of
designs. Would it be possible for you to supply us with a range on an
approval basis to see if we can encourage a demand? Three months
would probably be enough to establish a market if there is one.

h. Asking for an estimation or tender

Estimates are quotations to complete a job, e. G. Putting a new roof
on a factory or installing machinery. Tenders are similar quotations, but in
written form. They are often used when the job is a large one,e.g. Building a
complete factory. When the work is for a government, or is a large undertaking,
there are often newspaper advertisements inviting tenders.
 Advertisement:
The irish tourist organization invites tenders from building contractors to
erect seating for 10,000 people for the dublin summer festival. Tenders should
be in by 1 march 20—, and will be assessed on price and suitability of
construction plans.
 Advertisement :
The zena chemical company invites tenders from private contrac- tors for
the disposal of chemical waste. Only those licensed to deal with toxic
substances should apply. Further details from. A company may write
circular letters to several suppliers, invit- ing offers to complete a
construction job, or to do repairs or decorating.
 We are a large chain of theatres, and would be interested in receiving
estimates from upholsterers to re-cover the seats in our two main theatres in
manchester.
 We are writing to a number of building contractors to invite estimates for the
conversion of northborough airfield into a sports and leisure centre. The work
will include erecting buildings and providing facilities such as ski slopes and
parachute jumps. The deadline for completion is the end of december 20—. If
you can provide a compete
 As you may be aware from recent press reports, we have taken over
international motors plc and are in the process of automat- ing their
hamburg factory. We are writing to several engineering designers, including
yourselves, who we think may be interested in converting the plant to a fully
automated production unit. Enclosed you will find the specifications. We
would welcome inspection of the site by your surveyors, with a view to
supplying an estimate for the reconstruction.
5. Explain types of discounts and give sample.
Answer:
There are 3 types of discount;
 Trade discount,
 Quantity discount, and
 Cash discount.

a) Trade discount
A trade discount is the amount by which a manufacturer reduces the retail
price of a product when it sells to a reseller, rather than to the end customer. The
reseller then charges the full retail price to its customers in order to earn a profit on
the difference between the amount by which the manufacturer sold the product to it
and the price at which it then sells the product to the final customer. The reseller
does not necessarily resell at the suggested retail price; selling at a discount is a
common practice, if the reseller wishes to gain market share or clear out excess
inventory.
The trade discount may be stated as a specific dollar reduction from the retail
price, or it may be a percentage discount. The trade discount customarily increases
in size if the reseller purchases in larger quantities (such as a 20% discount if an
order is 100 units or less, and a 30% discount for larger quantities). A trade discount
may also be unusually large if the manufacturer is trying to establish a new
distribution channel, or if a retailer has a great deal of distribution power, and so can
demand the extra discount.
The amount which is deducted from the price list of the goods sold is called a
trade discount. The seller fixes up invoice price or sale price deducting trade discount
from the listed price. The trade discount is not accounted for.
Example :
Abc international offers its resellers a trade discount. The retail price for a
green widget is $2. One reseller orders 500 green widgets, for which abc grants a
 30% trade discount. Thus, the total retail price of $1,000 is reduced to $700, which
is the amount that abc bills to the reseller. The trade discount is therefore $300.
b) Quantity discount
A quantity discount is an incentive offered to a buyer that results in a
decreased cost per unit of goods or materials when purchased in greater numbers. A
quantity discount is often offered by sellers to entice customers to purchase in larger
quantities. 
The seller is able to move more goods or materials, and the buyer receives a
more favorable price for them. At the consumer level, a quantity discount can appear as
a bogo (buy one, get one discount) or other incentives, such as buy two, get one free the
discount allowed by the seller to the buyer on the amount crossing minimum target sales
is called quantity discount i.e. after granting a normal trade discount if the sale amount
crosses the minimum target sale, the seller grants an excess discount to the buyer.this
excess amount of discount is called a quantity discount. It is included in the cash
discount which is shown on the challan/invoice.
Example:
Retailers often get better deals if they order more of the same item. For example,
the cost per unit for t-shirts might be $7.50 per unit if less than 48 pieces are ordered;
$7.25 per unit if 49-72 pieces are ordered; or $7 per unit if 73 or more pieces are
ordered.

c) Cash discount
Cash discounts refer to an incentive that a seller offers to a buyer in return for
paying a bill before the scheduled due date. In a cash discount, the seller will usually
reduce the amount that the buyer owes by either a small percentage or a set dollar
amount.
The seller grants some amount as a discount to the debtor for the realization of the
outstanding sales within the term period of sales. This is called a cash discount. The
discount is a nominal account. The discount expense and discount income are recorded
on the debit side and credit side of the treble column cash book respectively.Cash
discounts are deductions that aim to motivate customers to pay their bills within a
 certain time frame.A cash discount gives a seller access to her cash sooner than if she
didn't offer the discount.
Example:
An example of a typical cash discount is a seller who offers a 2% discount on
an invoice due in 30 days if the buyer pays within the first 10 days of receiving the
invoice. Giving the buyer a small cash discount would benefit the seller as it would
allow her to access the cash sooner.
An example of a cash discount is a seller who offers a 2% discount on an invoice
due in 30 days if the buyer pays within the first 10 days of receiving the invoice.

Last meeting, you are instructed to find the advertisement on:

1. Study in a well-known universities abroad.

1) Information about this advertisement

 Affordable tuition fee
  Scholarships on offer
 Post study work permit
 Top Public and Pvt
 Accepting Admussions For January 2022
 Contac Person:anusua.bhowal@orionedutech.com (9875607322)
2) ENQUIRY
Dear Sir/madam
I am a third year high school student.I would like some information about
studying in Netherland, january admission starts.
Please send me a prospectus, details of your costs, and information about
accommodation in the Netherlands to stay with
the netherlands family. I would be grateful for an early reply.
yours faithfully

Silvi Nuraini

2. Overseas tour package.

1) Information about this advertisement
 Cost : 24.800/Person
 Inclusions 04 Night stay in Singapore
 Night Safari
 Universal Studio
 Half Day City Tour
 Return Airport Transfers
 Singapore VISA
 Daily Breakfest
2) ENQUIRY
Dear Sir/Madam
I am an Indonesian citizen who is looking for a travel agency to
Singapore, and I am interested in the advertisements that you offer.
Would you like to give us a discount if we book more than 10 tickets? If
you can agree to it we will help promote this travel agency.
 Yours faithfully

Silvi Nuraini

3. Abroad hotel and restaurant facilities

1) Information about this advertisement

 Favehotel Pekanbaru is strategically possitiond in the center of Pekanbaru
Riau,Sumatra,Precisely at Jl. Pinang 10, Pekanbaru, Riau, Indonesia One of
the offerings from favehotel Group in Pekanbaru Riau favehotel Pekanbaru
is strategically located in downtown Pekanbaru Riau. favehotel Pekanbaru
offers as a place to relax, close to shopping centers and easy access to and
from Sultan Syarif Qasim II International Airport, about 10 minutes drive.
favehotel Pekanbaru is a smart choice for a budget hotel with a pleasant
environment and professional service.
 Hotel features,Facilities and Room Facilities in Catalog
2) ENQUIRY
Dear Sir/Madam
We are the National Narcotics Agency. We will hold a seminar on drugs.
We are interested in your advertisement about this Hotel. Can you send
 me a price list for renting that hotel in one day? We hope you will
respond earlier. Thank you.
Yours faithfully

Silvi Nuraini

4. Abroad branded fashion and hand bag

1) Information about this advertisement

 Big Sale 70%
 Bags & Footwear For men ,Women & Kids
 Wide Range Of Men’s Clothing
 Factory Retail Outlet of 20.000 sqft,Valet Parking Availaible
 Place: Liza House,210,Atlas Mill Compound,Reay Road Stn,Mumbai
 Contac Person: 022-23726285
2) ENQUIRY
Dear Sir/Madam
I am Indonesian, I am interested in your advertisement. Can the goods be
sent to Indonesia? If so, what about the shipping cost? If the product is
satisfactory, we will place further orders with you in the future.- If
the prices quoted are competitive and the quality up to standard, we
will order on a regular basis.
 Yours faithfully

Silvi Nuraini

5. Fintech loan offering

1) Information about this advertisement

 Get The Best Personal
 Loan Offer @10.25%
 Loan Up to 40 Lakh
 Qiuck Disbursals
 Minimal Documentation
 Online Process
 CP: Gopinath ( 9986835555)
2) ENQUIRY
Dear Sir/Madam
I am Indonesian, I am interested in your advertisement. please explain in
detail about the documentation that I have to provide. We would be
grateful for an early reply.
Yours faithfully
 Silvi Nuraini

6. House for rent or sale.

1) Information about this advertisement

 House For Sale
 Price Start At $500.000
 The House has an imported dignity ,equioment,filters for water
purifications,video surveillance system (motion sensors and video
intercom).
 Roof: single
 Floor : Carpet, ceramic atc.
2) ENQUIRY
Dear Sir/Madam
I am Indonesian, I am interested in your advertisement. Please send
details of the address of the house. We would be grateful for an early
reply.
Yours faithfully
 Silvi Nuraini

7. Gadget Offering

1) Information about this advertisement

 Samsung
 Save $400-$500
 On the Samsung Galaxy s10,s10+,Note10,Note10+ and Note 10+ 5G
2) ENQUIRY
Dear Sir/Madam
I am interested in your advertisement. can i buy online? if possible how.
We would be grateful for an early reply.
Yours faithfully

Silvi Nuraini

8. Home Decoration Offering

 1) Information about this advertisement
 Home Decoration Offering
 until 28 march 202
 Extra discount 5% ,min 3 product
2) ENQUIRY
Dear Sir/Madam
I am interested in your advertisement. Please would you send me an up-
to-date price list for your building materials. We would be grateful for
an early reply.
Yours faithfully

Silvi Nuraini
DAFTAR PUSTAKA

https://www.google.com/search?q=3.+Abroad+hotel+and+restaurant+facilities&sxsrf
https://www.indiamart.com/proddetail/singapore-tour-packages
https://www.google.com/search?q=a)+Study+in+a+well-known+universities+abroad.
https://www.google.com/search?
q=8.+Home+Decoration+Offering+advertisment+2022&tbm
https://www.researchgate.net/publication/258872772_an_introduction_to_inquiry
https://www.vocabulary.com/dictionary/enquiry
https://www.iedunote.com/discount-types
https://www.accountingtools.com/articles/what-is-a-trade-discount.htm
https://www.investopedia.com/terms/q/quantity-discount.
.https://www.investopedia.com/terms/c/cash-discount.asp.
http://dspace.onua.edu.ua/bitstream/handle/11300/907/nizhnikova
%20various.pdf;jsessionid=8186b0864e89a074d24a87b2cd4ef348?sequence=1
https://www.google.com/search?q=advertismnt+Gadget+Offering+merk+hp&tbm=
https://www.google.com/search?q=advertismnt+%09House+for+rent+or+sale.&tbm
https://www.google.com/search?q=advertismnt++branded+fashion+and+handbag+outlet
%2F+factory&tbm