Soft Skills Review

Understand reports and proposals

1. What kind of long document presents information in a clear, objective

format?
a. Electronic notes
b. Analytical report
c. Informational report
d. Interview
2. What type of long document often provides different options, identifies
pros and cons for alternatives, and includes specific recommendations?
a. Analytical report
b. Informational report
c. Informational proposal
d. Citation
Plan a report or proposal

1. Which one of the following is not a logical way to order information?

a. Time
b. Random
c. Importance
d. Category
2. Which one of the following is a heading for a standard section in a
report or proposal?
a. Recommendations
b. Anticipations
c. Work Plan
d. Graphics
Write the beginning

1. Which one of the following should you not include on the title page of a

report?
a. Report title
 b. Subtitle
c. Reader’s name and title
d. Table of contents
2. What kind of information should you include in a report introduction?
a. Figure references
b. Complete paraphrasing of the report
c. Purpose of the report
d. Identification of author
Write the body

1. What kind of information should you include in the report body?

a. Facts and findings
b. Letter of transmittal
c. Reference list
d. Appendix
2. If the purpose of the report is to solve a problem, the body should offer:
a. contact information about the author
b. name, date, and other source information
c. specific, practical recommendations
d. secondary sources
Create the end matter

1. What is end matter?

a. Table of contents
b. The last blank page in the report
c. Reference material that supports the main document
d. A chart type
2. Supplemental material of secondary interest to some readers belongs in
a(n):
a. table of figures
b. appendix
c. reference list
 d. approval page
Write short reports

1. Which one of the following is a type of short report?

a. Trip report
b. Reference report
c. Proposal report
d. Flowchart report
2. The five-paragraph format for a short report includes an introduction,
three paragraphs that support the topic, and:
a. at least one figure
b. a paragraph of responses
c. a concluding paragraph
d. partial findings paragraph
Write proposals

1. The purpose of a proposal is to:

a. specify in detail what a company wants
b. avoid plagiarism
c. make a sales contact
d. persuade readers to adopt your product, service, or idea
2. When would you write a solution proposal?
a. To report on a conference
b. To provide suggestions for solving a problem
c. To avoid persuading the reader
d. To describe an ongoing project
Cite sources

1. For which of the following types of material do you not need to cite

sources?
a. Common knowledge
b. Someone else’s theories
c. Little known statistics
 d. Quotations of someone’s spoken words
2. Which of the following types of citations are not allowed in business
reports?
a. In-text citations
b. Footnotes
c. List of references
d. Uncredited quotations
Technology @ work: Online collaboration tools

1. Businesses can use online collaboration tools to:

a. find primary sources
b. help a group work together to write a report
c. separate plagiarism from paraphrasing
d. accept an RFP
2. What is one advantage of using online collaboration tools instead of
standard desktop software?
a. They provide tools for organizing citations.
b. They can print long reports.
c. You can access your documents from any device with an Internet
connection.
d. They have sophisticated formatting features.