PHILTECH INSTITUTE OF ARTS AND TECHNOLOGY- TAGKAWAYAN BRANCH

Second Semester S.Y. 2018-2019

MIDTERM EXAMINATION
Subject: ROOMS DIVISION AND CONTROL SYSTEM(TR106)
Section: HR2N2

Name: ____________________________ Date: _____________

Section : ________________ Instructor: MRS.MELISSA F.LUSTADO
PART I. IDENTIFICATION. General Directions: Read carefully each question and answer only the
correct word/s in the following sentences. (NO ERASURE, WRONG IS SPELLING IS WRONG)
____________________________1. This is a term used in hotel 'parlance' to refer any item
temporarily misplaced or lost by a guest, traced later by hotel staff.
____________________________2. In most hotels there is the possibility that dishonest staff will
remove all hotel property, be it food, bed, linen, towel, etc. for their own use.
____________________________3. Most____________are made by telephone.
____________________________4. It is useful for smothering small fires and may be used if
perfectly dry on electrical fires.
____________________________5. As soon as the____________is detected and intimated to the
front desk, the first thing to do is to inform the telephone department
____________________________6. It plays the vital role of alarming the hotel.
____________________________7. It should call immediately on phone and informed to the nature
of the accident and the condition of the guest.
____________________________8. He/She must call the hotel security and order the main door to
be locked. If the things get out of hand the police must be called.
____________________________9. It easily used but unless they are checked frequently there may
be insufficient water in them at the time of an emergency.
____________________________10. He must be politely led away from the public areas either in to
an office or his room.
____________________________11. It is used for wood, paper, fabrics etc.
____________________________12. It is used for smothering fires.
____________________________13. This is more effective than buckets of water or soda acid
(water) extinguisher; can extend up to 36 m.
____________________________14. He/She is instructed to raise charge for the value of damages
to property.
____________________________15. It is used for electrical and flammable liquids.
____________________________16. It is used for flammable liquids, oils, fats etc.
____________________________17. It should be reported immediately to management or the
Health and Safety Officer.
____________________________18. He/She has a great responsibility for making sure that her staff
is aware of the common causes of accidents and of the necessary precautions.
____________________________19. He/She may decide to call the police, the body must be
removed by the staff entrance and the room scaled till all police formalities are ones.
____________________________20. used for all risks, flammable liquids and gases.

PART II. MORSE TYPE

A. BURNS, SCALDS, AND ASPHYXIATION B. CUTS AND ABRASION C. PREVENTION OF
ACCIDENT
_________1. Need for storing things in their right places;
_________2. Hot water bottles being filled direct from gas or electric hot water heaters
_________3.Absence of fire guards;
_________4.Absence of kneeling mats for cleaners;
_________5. Touching bare live wires;
_________6. Electric shock can cause burns and even death and may be the result of
_________7. Sun’s rays striking a concave (shaving) mirror;
_________8. Careless use of electric irons and other electrical equipment;
_________9. Newspapers, periodicals etc. left too near a fire;
_________10. Need for hazard spotting.
_________11. As in the prevention of personal injury every precaution possible should be taken
against fire.
_________12. Need for tidiness in their work;
_________13. Covering of heaters and lamps with clothing, towels and similar articles;
_________14. Careless positioning of portable heaters;
_________15. Falling objects;
_________16. Careless opening of tins;
_________17. Objects poorly stacked and shelves over laden.
_________18. Prevention of fire.
_________19. Fire stop doors being propped open by wedges and other articles;
_________20. Careless placing of razor blades;
_________21. Misuse of electricity by overloading;
_________22. Touching bare live wires;
_________23. Faulty electrical equipment.
_________24. Necessity of reporting surface and articles in need of repair or replacement;
_________25. Advisability of wearing suitable shoes, and clothes which are not constricting;

PART III. TRUE OR FALSE. Write TRUE if the statement is CORRECT, and FALSE if the statement is
INCORRECT.
____________1. The front office should alert all guest and inform them to use the staircase and not
the elevator.
____________2. The telephone exchange should always be manned during the fire to felicitate
communications from one point to another.
____________3. In case of serious bomb, it is necessary to evacuate all guest and staff from hotels.
____________4. It is an unfortunate fact that no hotel regarding of its size and situation emerge
from the frightening advent of the 'Bomb scare'.
____________5. In most hotels there is a staff entrance to the premises and a clock in system were
by each staff is required to punch a card upon arrival and departure from his or her work showing
the time of duty.
____________6. Always stock taking and spot checks are essential not only to establish quantities of
items in stock, but also to monitor unusual loses which might point to staff theft.
____________7. The Rooms Division should be able to handle such critical cases and so they should
have knowledge and skill, otherwise it causes a great loss to the hotel.
____________8. In case of death, the front office should inform the front office manager.
____________9. It is time that a drunken guest should never be argued with.
____________10. If a fracture is suspected the guest is not moved till the doctor arrives. Burns are
to be treated with creams meant for the purpose.

PART IV. ENUMERATION

A. Types of Emergencies (8)
B. Firefighting equipment (3)
C. Mention the emergency procedures for fire in the hotel (5)
D. What are the procedures for Bomb threat (4)