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Question 1 - Distinguish between ethical and unethical communication.

Explain
communication process model.

Ethical Communication Unethical Communication

"Ethical communication" simply refers Unethical communication are broken down 


to the practice of conveying honest into three categories: plagiarism,cheating,
information in a manner that is not and lying. While we have attempted to
intended to be misleading account for every situation likely to occur,
Information might be true, but if it is this list is not meant to be exhaustive.
not presented in a fair and open
manner, then it serves to distort the
recipient's understanding

It includes all relevant information, is It can include falsehoods and misleading


true in every sense, and not deceptive information (important information are
in any way. withhold)

Ethical communication requires three Unethical communication includes:


elements: ethical individuals, ethical Plagiarism, Misrepresenting numbers,
company leadership and appropriate distorting visuals
policies to support employees

Tires not to "sell" the conclusion Uses biased subject line to reader's perception
ahead of time before they have chance to read research result

States clearly and honestly that the Assumes the writers have the committee's
project will not live up to original support that may not be true
hopes

Biased conversation by implying that Separates the researcher's observation an


the committee would be making a opinions from writer's own and invites
mistake if it is disagreed with them further discussion of the situation.
The Communication Process Model

The Communication Process Model is one of the most vital theories to learn, as
ultimately, successful management culminates from the effective use of
communication.

There are eight steps illustrate how ideas travel from sender to receiver. The process
is presented in more detail in following steps.

 Sender has an idea - Person gets an idea and wants to share it


 Sender encodes the idea in the message - Ideas put into a message that
receiver will understand it is encoding.
 Sender produces the message in a medium - With appropriate message to
express idea a message is to be presented to intended audience
 Sender transmits message through channel - Channel can be anything from
face-to-face conversation to internet to another person or even other
company
 Audience receives the message - if all goes well and message survives the trip
through channel and arrives to attended audience
 Audience decodes the message - After audience receives the message they
will extract the idea of received message its called decoding
 Audience responds to the message - By crafting messages in ways that show
the benefit of responding, it can increase the chances that audience will
respond
 Audience provides feedback to the sender - Audience may also give feedback
that will help to evaluate the effectiveness of communication effort

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