Lead and manage team effectiveness task 7 and 8

Task Seven Lead and manage team effectiveness

Policy Actions & Objective RESPONSIBLE TIMEFR Communica Budget Status

AME tion

method
All staff will be Induction training Customer When Meetings $25000/= Complicat
going through an programmes– to give service required ed
Feedback
induction training correct knowledge on manager
sessions
at the products and services
commencement such as knowledge on
of employment to its features, benefits
train new and how to use it.
employees to be
knowledgeable,
helpful and
enthusiastic
All staff members Monthly staff meeting Outlet manager End of Staff $20,000/= Complicat
will be facilitating to discuss strategies every meetings ed
with and goals, facilitate for month
Outlet
opportunities to creative ideas, get
manager
discuss work each team member
meetings via
related issues and into decision making
videoconfer
provide
encing
contribution on
problem solving Interviews
and decision-
making process in
the department.
All staff members  Conduct Sales and Once 3 Phone calls $20,000/= Complicat
will be facilitating workshops to help Marketing months ed
Newsletters
by opportunity to develop skills on Manager and
participate in effective Meetings
When
career communication,
required Email
development team coordination
activities that and problem communicati
extend and solving. on
enhance their Newsletters
 Participate on
capabilities and
trade fares to
capacity for
develop
advancement
experience
within the
organization.

Equity access to Skill development Customer Phone calls $25000/= Complicat

professional training programme service
 Lead and manage team effectiveness task 7 and 8

development will be conducted on Manager Meetings ed

opportunities and Emotional Intelligence,
Email
adopting Time management,
communicati
sustainable work Communication skills,
on
practices to Problem-solving skills,
undertake Leadership skills
continuous
improvement
processes.
All staff members  Conduct monthly End of Staff $25000/= Complicat
will need to be feedback based every meetings ed
Outlet manager
involved in with coaching camp- to moth
Outlet
mental, physical, identify and
manager
human and time provide
meetings via
resources support information on
videoconfer
programmes. what areas the
encing
employees are
good in and what Interviews
need to be
developed.

 Mentoring and
Brainstorming
sessions.
BizOps seeks to  Arrange annual  Sales and Once a Phone calls $50,000/= Complicat
maintain its redeemable point Marketing year ed
Newsletters
enthusiastic system for who Manager
inclusive culture accomplished Meetings
 Outlet
by providing a sales targets that
manager Email
supportive, can be redeemed
communicati
rewarding, to as a shopping  Customer
recognizes and gift or skill on
service
responsiveness, upgrade course. Manager Newsletters
environment for
 Awarding as
employees
Efficient worker of
the year

 Conduct arranging
annual badminton
tournaments,
annual cricket
matches,
Christmas party,
solving game-
puzzle games, IQ
quiz game
 Lead and manage team effectiveness task 7 and 8

Task Eight

Providing face to face feedback, - the senior manager or supervisor can meet one-on-one with team
member in levels below them in the team ladder. This can be a great way for higher level of the
organisation to keep in touch with the day-to-day activities in the business and increases the flow of
information to encourage employees to effective performance for better contribution.

Appreciation Feedback- Giving feedback specifically for the achievement. This way is very helpful to
develop team unity and encourage to play their roles and responsibility in the team more
enthusiastically for achieve targets in the team goal which would help employees to encourage and
show them gratitude and let them know the value of their contribution.

Coaching feedback

This method is coaching is based on mutual respect, strict confidentiality and trust. A coach believes
that people are able to change the way they operate and achieve more if they are given the
opportunity and are willing to do something about it.

On time feedback- This method is important as staff members do not have to wait months or weeks
to get appreciate for their efforts. On the other hand, waiting for a long period to get the feedback
from managers or team leaders will reduce their moral and job satisfaction. Thus, providing on time
feedback is essential for continues and constant performance of any team member

Observable behaviour feedback- In this method the team members performance will be observed
and giving a value for the effort they are putting on to achieve team common goal. This method is
vital as it helps to develop their moral to contribute more further and can be change after receiving
feedback from the team leader.