NATIONAL UNIVERSITY OF SCIENCE AND TECHNOLOGY

FACULTY OF COMMERCE

DEPARTMENT OF BUSINESS MANAGEMENT

MANAGEMENT INFORMATION SYSTEMS & E- COMMERCE: CBU2109

COURSE OUTLINE

1. COURSE DESCRIPTION
The course covers the management of information systems using computers. Systems
based on computers are increasingly being used as a means to create, store and transfer
information. Management information systems transform information into a form usable
for coordinating the flow of work in an organisation, assisting employees and managers
make decisions, analyzing and visualizing complex subjects and solving other kinds of
problems. The course is a blend of business and technology using a cycle of three basic
activities: input, processing and output. This however is not a computer course. It does
not focus on computer hardware or designing and writing programs.

2. COURSE OBJECTIVES
The main objective of the course is to show how businesses can add value to their
products, processes, management and decision making through the use of management
information systems.

3. METHODS OF INSTRUCTION
Teaching shall be effected by conventional lectures, student class presentations and group
case discussions.

4. SYLLABUS CONTENT

TOPIC CONTENT SECTION OBJECTIVES

1. Introduction to  The evolution of On completion of this topic
Information Systems information systems the students should be able to
Technology technology use the computer hardware.
 Computer hardware
 Programs
 Data
Introduction to  Definition of On completion of this topic
2. Management Information management the students should be able to
Systems information systems  Define management
 Management information systems
information systems and  Relate information
business systems to their relevant
  Organizations and
information systems
 Individuals and
information systems
 Components of an
information system
3. Fundamental Types of  Transaction Processing
Management Information Systems (TPS)
Systems  Management
Information Systems
(MIS)
 Decision Support
Systems (DSS)
 Office Automation
Systems (AOS)
 Executive Support
Systems (ESS)
 Expert Systems (ES)
4. Cross – Functional  Marketing information
Information Systems systems
 Human resources
management
information systems
 Financial management
information systems
 Manufacturing and
production information
systems
5. Strategic Information  The Five Forces Model
Systems  Information systems
and the value chain
concept
6. Database Management  Database
 Database structures
 Database Management
Systems (DBMS)
7. Value Added by  Added value to process
Information Systems  Added value to products
 Added value to quality
 Added value to
management
 Added value to problem
solving and decision
grouping
 Identify the various
components of
information systems.
On completion of this topic
the students should be able to
define and apply the various
types of information systems
within an organisation
On completion of this topic
the students should be able to
differentiate the various types
of information systems used
within the departments in
relation to the departmental
functions.
On completion of this section
the student should be able to
apply strategic information
systems using the value chain
concept and the Five Forces
Model in a competitive
environment.
On completion of this topic
the student should be able to
build and use a database for
the benefit of the
organisation.
On completion of this topic
the students should be able to
show the value addition by
information systems to any
process in an organization.
 making
8. Internet and  Definitions
E–Commerce
9. Buyer and Seller Roles in  Buyer process
E- Commerce  Seller process
 Factors in the
development of E-
Commerce
10. E-Business Models  Business to Business
[B2B]
 Consumer to Consumer
[C2C]
 Business to Consumer
[B2C]
 Consumer to Business
[C2B]
11. Business Suitability to E-  Suited for E-Commerce
Commerce  Combination
 Less suited for E-
Commerce
12. Advantages and  Distance
Disadvantages of E-  Time factor
Commerce  Accessibility
 Speed
 Technology
 Integration
 Security
 Global market issues
 Skill
13. Threat to Information  Fire
Systems  Electrical power failure
 Hardware malfunction
 Software errors
 User errors
 Computer crime
 Computer abuse
14. Controls to Management  General controls
Information Systems  Application controls
On completion of this topic
the students should be able to
define E-Commerce and
Internet
On completion of this topic
the students should be able to
relate the buyer and the seller
process to the important
factors needed in the
development of E-Commerce
On completion of this topic
the students should
understand the way in which
companies conduct business
in order to generate revenue
On completion of this topic
the students should be able to
practically identify suitability
of businesses to E-Commerce
On completion of this topic
the students should be able to
highlight the major benefits
and problems in E-commerce
On completion of this topic
the student should be able to
identify and describe the
threat to information systems
On completion of this topic
the students should be use the
different controls as a
measure of minimising the
dangers encountered in
information systems
5. RECOMMENDED TEXTS

 Cawsey A & Dewar R; Internet Technology and E - Commerce

 Cardley A. & Marshall D. (1995), Information Analysis, BPP Publishing Limited.
 Kroenke D. Management Information Systems, McGraw Hill.
 Laudon K.C, & Laudon J.P, (1998). Information Systems and the Internet: A Problem
Solving Approach, Harcourt College Publishers.
 Lucey T. Management Information Systems; DP Publications.
 O’Brien J. Introduction to Information Systems: Essentials for the Internetworked
Enterprise. Irwin.
 Stair R.M. & Reynolds G.W. Principles of Information Systems: A Managerial
Approach, International Thomson Publishing Company.
 Zwass V. Management Information Systems, WMC Publishers.

Any other relevant textbooks and journal articles.

6. MARKING SCHEME

The course shall be assessed as follows:

70% formal written examination

30% continuous assessment (a minimum of two written assignments)

7. DEGREE CLASSIFICATION

The following shall be used for the course:

75% and above 1 (First Division)

65% - 74% 2.1 (Upper Second Division)

60% - 64% 2.2 (Lower Second Division)

50% - 59% Pass

0% - 49% Fail