Fremont, CA | tamiko.luo@gmail.com | (510) 673-2788 | www.linkedin.com/in/tamikoluo
EDUCATION
Santa Clara University, Santa Clara, CA Major: Finance Leavey School of Business, Bachelors of Science in Commerce, 2022 Minor: Business Analytics Overall GPA: 3.2/4.0 Major GPA: 3.7/4.0 WORK EXPERIENCE Sonic Engineering, LLC., Union City, CA August 2019 - present Intern ● Created and revised company scope and quality manual to achieve ISO 9001:2015 certification in 11 months ● Produced procedural documentations, quality objectives, data flow maps, performance indicators, inventory tracker, historical financial logs, root cause analysis form and risk prevention chart based on ISO 9001 standards ● Presented deliverables to internal auditors at two audit stages, noted areas of improvement and updated business metrics in response to prepare for future auditing Benefit Brokerage Services, Fremont, CA July 2018 - present Administrative Assistant ● Processed health insurance enrollments and terminations for 20+ groups through online portals and email exchange ● Contacted carriers through 30+ phone calls and emails to follow up and confirm requests every week ● Restructured company census reports with Excel for readability and easier access with pivot tables and macros Santa Clara University Finance Office, Santa Clara, CA September 2019 - March 2020 Accounts Payable Assistant ● Responsible for reviewing and approving payments to supplier of over 40 vouchers daily through financial system ● Create and update vendor accounts from given information in a timely manner
LEADERSHIP & RELATED EXPERIENCE
Delta Sigma Pi, Gamma Xi, Santa Clara University August 2018 - present Alpha Kappa Pledge Class ● Raised over $2,500 profit by selling personally designed SCU t-shirts and organized fundraisers ● Organized on campus community service event for clean up and campus beautification ● Invited professionals in various business sectors to speaker panel to provide career insights to 50+ students Korean Student Association, Santa Clara University August 2019 - June 2019 Public Relations Oicer ● Contacted local Korean organizations to coordinate monthly speaker and volunteer events ● Communicated with 400+ club members with weekly email newsletters, increasing member turnout by 20% ● Design posters and social media flyers to promote club events through Facebook and Instagram to engage members Arise Church, Fremont, CA September 2013 - September 2018 Student Leader ● Leader for middle and high school student group, practicing effective public speaking and communication ● Planned group social and fundraiser events with local restaurants and local drink shops, raising over $300 profit per events to sponsor mission trips
SKILLS & INTERESTS
Intermediate Mandarin and Cantonese HTML/CSS Learning languages Community service Microsoft Excel Procreate Graphic design/UX design Social media outreach Tableau Photoshop Student tutoring Hipnotik dance team