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01/10/2019 931004 - Studio 5000: CodeMeter runtime server service is not running - Error 200

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Studio 5000: CodeMeter runtime server service is not running -


Error 200
931004 | Date Created: 09/28/2016 | Last Updated: 05/02/2019
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Access Level: TechConnect

Problem
When launching Studio 5000 Logix Designer the following error code occurs:

Codemeter runtime server service is not running. Error 200.

When trying to open any ACD file the following error code occurs:

CmActLicense runtime system is not installed!

Environment
Studio 5000 Logix Designer v23.00 or higher

Solution 1
Follow the steps below:

1. Go to Control Panel > Program and Features and uninstall CodeMeter Runtime
Kit and Rockwell Automation CM Runtime if existed
2. Launch CodeMeterRuntime.exe or Rockwell Automation CM.msi from the following
folder of Studio 5000 installation package:
23.00.00-Studio5000-Web\Studio5000\System
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01/10/2019 931004 - Studio 5000: CodeMeter runtime server service is not running - Error 200

24.00.00-Studio5000-Web\Redist\CodeMeter_5.20.1
26.01.00-Studio5000-Web\Redist\CodeMeter_5.21.0
27.00.00-Studio5000-Web\Redist\CodeMeter_5.21.3799
28.00.00-Studio5000-Web\Redist\CodeMeter_5.21.3875
29.00.01-Studio5000-Web\Redist\CodeMeter_6.20
30.01.01-Studio5000-Web\Redist\CodeMeter_6.30
31.00.01-Studio5000-DVD\Redist\CodeMeter_6.50c
32.00.00-Studio5000-Web\Redist\CodeMeter_6.70.3152 

Solution 2
If solution 1 is not working while FactoryTalk Activation Manager v4.03.03 or higher is installed,
reinstall FactoryTalk Activation Manager.

 
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