Oct.

21- Google Meet on Professional Conduct and Ethical Standards

Sequence of activities
 Checking of attendance
 Announcement of result of quiz 1 of lesson 1 held Oct. 14
 Comments on how students took the quiz
 Lecture of lesson 2 to be followed by quiz 2

Lesson 2 – Quiz 2

Objectives:

At the end of lecture/discussion of lesson, the students will be able to

a. Recall the meaning of Ethics discussed on lesson 1
b. Know the meaning of Ethical Standards
c. Give examples of Ethical Standards and point out their meanings
d. Point out the Ethics of police officer
Meaning of conduct?
the manner in which a person behaves, especially on a particular
occasion or in a particular context.
What is the meaning of profession?
relating to or belonging to a profession
Who is a professional person?
refers to anyone who earns their living from performing an activity that
requires a certain level of education, skill, or training.
What is professional conduct?
Professional conduct involves ethics, morals, and standards of behavior.
What is Ethics?
Ethics is concerned with what is good for individuals and society and is also
described as moral philosophy. The term is derived from the Greek word ethos
which can mean custom, habit, character or disposition.
Meaning of standard?
a level of quality or attainment.
Ethical standards

The level or quality of what is good for the individual person or persons to do
or show. In a company, the quality of what is good is expected
to be demonstrated by the employees.

Ethical standards are a set of principles established by the founders of the

organization to communicate its underlying moral values. They
What are examples of ethical standards?

HONESTY. ...the quality of being truthful. An example of honesty is telling the

truth even after doing something wrong.

Example: An example of honest person is someone telling his

friend that a meal he prepared had too much salt. An
example of honest is a student admitting they
cheated on a test.

INTEGRITY … is having strong moral principles based on honesty and to

follow those principles religiously.

Example: Keeping the promises made or to mean what one

says

*** difference between honesty and integrity

Integrity implies a consistent behavior, whether honest or not.

Honesty implies being truthful (even if it is incorrect) about a

subject at hand.

Integrity is about conduct;

Honesty is about adherence to the facts.

TRUSTWORTHY ... a person deserving of trust or confidence; dependable;

reliable

LOYALTY. ... a strong feeling of support or allegiance

FAIRNESS. ... impartial and just treatment or behavior without favoritism or

discrimination.

CONCERN FOR OTHERS. .. a matter that engages a person's attention, interest,

or care, or that affects a person's welfare or
happiness:.

RESPECT FOR OTHERS. ... due regard for the feelings, wishes, rights, or
traditions of others

LAW ABIDING… obedient to the laws of society

What are the ethics of a police officer?

As a law enforcement officer, my fundamental duty is to serve mankind; to
safeguard lives and property; to protect the innocent against
deception, the weak against oppression or intimidation, and the
peaceful against violence or disorder; and to respect the
Constitutional Rights of all men to liberty, equality, and justice.

What is professional behavior?

Professional behavior is a form of etiquette in the workplace that is linked

primarily to respectful and courteous conduct.

*** The noun "etiquette" describes the requirements of behaviors

according to what is practiced in a particular event or occasion.
It includes the proper conduct for various occasions, including
ceremonies, court, formal events and everyday life

Example of professional conduct –

Honesty, Trustworthiness, Transparency, Accountability,

Confidentiality, Objectivity, Respect, Obedience to the law, and
Loyalty.

Who is a professional person?

‘A professional is someone who displays high levels of expertise and efficiency

Attributes of Professionalism

a. Competency

Professionals are known for their specialised knowledge and

skills. It is expected and required that they will keep this
knowledge and skills up-to-date throughout their careers so that
they can always deliver work of the highest quality.

b. Reliability and accountability

True professionals plan in advance what they are expected to do.

They honor their commitments and can be relied upon to always
get the job done.

They deliver what they said they would deliver, and on time. But if
things are not going exactly to plan, they do not look for excuses
but do their best to put tasks and projects back on track. If
 mistakes are made, they accept responsibility for the part they
played.

c. Honesty and integrity

Professionals always tell the truth and never compromise their

values. They will do the right thing at all times and in all
circumstances, even if it means others will disagree or disapprove.

d. Self-control

Imagine being faced with an irate client or supplier. Instead of

getting angry in return, you will act like a professional if you stay
calm and business-like, and if you do everything you can to
understand and help resolve the issue.

****Why professionals can stay calm and business-like?

Professionals can do this because they have a good degree of

emotional intelligence, which means they consider the
emotions and needs of others.

At work, professionals keep calm under pressure no matter

what, even though they might act differently if faced with a
similar situation in their personal lives.

e. Flexibility is the willingness to change or comprimise

Example:

Your contract of employment may state that your workday ends at

5pm, but some days you may have to stay half an hour late to get
a task or project finished on time. This does not mean you should
ignore important commitments in your personal life, but you do
not want to be seen leaving important work not done just because
you want to go to the gym.

f. Respect for others

Treating all people with respect and kindness is part and parcel of
being professional. This includes people junior to you and those
in support roles, as well as people you dislike. Sometimes you
will have to work with colleagues you just do not get on with or
who are not very nice. Remain professional by always being
polite to everyone you come into contact with, no matter what
their role is and no matter what you think of them.
 Respecting others also involves supporting them when they need it
and being generally helpful, which sometimes means doing that
little bit more. You gain a reputation as a professional by going
over and above the bare minimum requirement of your job
description. This means always looking for ways to do your job
better,

g. Professional image

What you wear (this includes hair and jewellery) needs to exude
an air of confidence and respectability, ‘as you are always on
show and being judged.

Appearance also extends to external emails and written

documents you present to clients, suppliers and other parties.
’Untidy reports with poor grammar will imply you are careless or
disorganised and will therefore call into question the quality of the
content. They will also call into question your professionalism.

Is a security guard a professional person?

Individuals who are employed to provide security services may be referred to

as either guards or officers.

What is the difference between ethical and professional behavior?

Ethical behavior is good for business and involves demonstrating respect,

honesty, fairness, equality, dignity, diversity and individual rights. The full
definition of “professionalism” is the conduct or qualities that characterize or
mark a profession or professional person.

What is the difference between Code of Ethics and Code of Conduct?

The Code of Ethics is a moral standard that the company expects employees to
follow.

A Code of Conduct states how the company expects employees to behave. Ethics
are higher level concepts, whereas the code of conduct gets down to specific
action expectations.

5 Common Ethical Issues in the Workplace

a. Unethical Leadership.
b. Toxic Workplace Culture.
c. Discrimination and Harassment.
d. Unrealistic and Conflicting Goals.
e. Questionable Use of Company Technology