processes and

operations. Golf
Club too falling in
the same bracket
becomes eligible
for such a
diagnosis. The
domains that
should to be
followed are-
Golf Club Scorecard
Infrastructure
Perspective,
Club’s Facilit
Perspective Performance
Infrastructure Perspective 56.66%
Club’s Facility Structure 70.00%
Financial Perspective 56.00%
Performance Perspective 52.97%
Total Performance 59.79%
Scorecard includes 4 categories, 17 indicators

Help
- You can change the values in "weight" column, the value must be between 1 and 10;
"10" value means that the perspective or goal is the most valuable
- You can change the values in "Value" column;

Strategy tree and scorecard details :

Weight
Perspective Indicator (x of 10) Description Value
Infrastructure Perspective 3 56.66%
Events are an opportunity to showcase the
facilities of the club and draw more people for
memberships.
Number of Events
Held Yearly 2 15
The value of this indicator is equal to the
number of square feet area spanned by the
club.
Square Foot Area
of the Clubhouse 2 44000
Players Capacity 2 Metric is not available in trial version 250
Guests Capacity 2 Metric is not available in trial version 500
Layout
Attractiveness 2 Metric is not available in trial version 8
Total Performance in group Infrastructure Perspective 56.66%

Club’s Facility Structure 3 70.00%

This KPI serves to indicate the position it holds
with regard to the equipments and facilities
offered at the club. Some of these include-
‘dining’, ‘recreation options’, ‘gymansium’,
‘swimming pool’ etc. A scale labeled from 1-10
can be used for this.
‘Facility’ Grading
of the Club 2 9
Instructors are needed to teach the members
about the art of playing golf. This KPI, which
represents the number of instructors is to
know the ability of handling the subject of
training the members.
Number of
Instructors 3 6
Technical
Equipping 2 Metric is not available in trial version 8
 Instructors’
Quality 3 Metric is not available in trial version 9
Total Performance in group Club’s Facility Structure 70.00%

Financial Perspective 2 56.00%

The value is equal to the average fees that is
taken from the members of the clubhouse on
monthly basis.
Average
Membership Fee 2 300
The value of this indicator is equal to the
Maintenance expenses that go into maintaining the
Expenses 2 clubhouse in good condition. 1
Average Return 3 Metric is not available in trial version 15.00%
Equipment
Acquiring:
Revenues 3 Metric is not available in trial version 20.00%
Total Performance in group Financial Perspective 56.00%

Performance Perspective 2 52.97%

The increase in the memberships is an
immediate way of knowing the popularity the
club is gaining. In a way, one can express the
qualitative aspect of ‘popularity’ in quantitative
Yearly Increase in terms.
Number of
Memberships 2 60.00%
This indicator’s value is equal to the
percentage rise in revenue that occurs on an
annual basis.

Revenue Rise 2 80.00%

Improvement in
Customers’ View 3 Metric is not available in trial version 8

Percentage Drop
in Non-availability 3 Metric is not available in trial version 50.00%
Total Performance in group Performance Perspective 52.97%

Total Performance in Golf Club Scorecard 59.79%

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and weight values will not affect any changes of perspective
performance(progress) and total performance(progress) values

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Measure Target
unit Value

# 20 10

square feet 60000 10000

# 400 100
# 1000 200

Score 10 1

Score 10 1

# 10 4

Score 10 1
Score 10 1

$million 600 100

$ 1.5 0.5
% 20.00% 5.00%

% 30.00% 5.00%

% 100.00% 10.00%

% 150.00% 40.00%

Score 10 1

% 100.00% 20.00%