FY2023 Total Performance Management (Band 3 & 4) For Rubha Shri Narayanan

FY2023 Total Performance Management (Band 3 & 4) for Rubha Shri Narayanan
Employee Information
Group Medical Informatics Office

Employee ID 50502826 Department
(80000301)
Name Rubha Shri Division Information & Technology (70000038)
Business Title Medical Informatics Specialist Hire Date 07/03/2022
Medical Informatics Specialist
Job Classification Date to Grade 2022-03-07
(31002055)
Personnel Last Promotion
Administration (ADM)
Subarea Date
RO Sofiah Saharudin
Introduction
In NUHS, we aim to provide a consistent and equitable system to measure, improve and reward performance; and shape our
desired behaviours and culture. Reporting Officers (ROs) and employees are encouraged to have regular performance
conversations throughout the Total Performance Management (TPM) cycle so that employees are clear on their expected goals
and behaviours, know how they are doing, and could develop further.
Review Dates
Originator PMGM Admin NUHS CORP OFFICE (ZA_PMGM_ADMIN_NUHS_CORPOFF)

Review Period 01/04/2023 - 31/03/2024
Due Date 31/07/2024
Key Result Areas
TPM starts with clearly defined goals. Employee and RO should jointly set the Key Result Areas (KRAs) at the start of the review
period. KRAs should align with cluster goals cascaded to the department or individual. They are encouraged to communicate
expectations clearly and clarify when required.
In this section, employee indicates the identified KRAs for the review period (recommended guideline: minimum 3; maximum 8).
Employee and RO should develop SMART KRAs which are:
• Specific - define exactly what the employee must achieve

• Measurable - consist of specific units of measure
• Achievable - is achievable in a reasonable manner
• Relevant - link to organisational / departmental goals
• Time-bound - set a specific timeframe to achieve targets
Click here to access Goal Management (from browser) to:
• Copy goals from the previous year (only available from FY2022 TPM)

FY2023 Total Performance Management (Band 3 & 4) for Rubha Shri Narayanan Page 1 of 10
• Cascade goals (only for ROs)
During Mid-Year Review and End of Year Assessment period, please input your achievements by clicking on pencil icon beside
your respective goal and click “Add Achievements” button.
Others
Clarity/Cogito Business Intelligence Developer On
Track
1. Crystal Conversion
- Convert existing Crystal reports to new Cogito SQL reports and push to production.
- Apply equivalent dynamic parameters in Cogito SQL reports to provide the same results to users as in existing crystal
reports.
- Add required/additional criteria, custom parameters for the report to help users access multiple login locations data in
organized and structured way.
- Review code, optimize and improve the SQL queries to run faster and efficiently where necessary.
- Liaise with EPIC TS to learn and apply the following additional techniques as necessary for the crystal conversions.
* Custom parameters
* Summary and visualizations
* Slicerdicer summary
- Get User Acceptance Test sign off
- Pass the DRRC Review
- Obtain IHIS Approval
- Guide and help users to get multiple login locations added to their user security to access reports more efficiently.
- Provide resolutions to report issues.
- Maintain the Cogito builds and upgrade reports where necessary.
2. EPAS - Data Extraction Requests

- Create new Cogito builds as well as provide data extractions to support the need for different users.
- Liaise with the users for report requirements gathering
- Obtain User Acceptance Test and Validation from users.
- Get necessary approvals and reviews from IHIS and push the reports to production.
* SLH
* Clean up production SER
* Workload report for department of Medicine
Goal Details
1. Crystal Conversion
- Convert existing Crystal reports to
new Cogito SQL reports and push to
production.
- Apply equivalent dynamic parameters
in Cogito SQL reports to provide the
same results to users as in existing
crystal reports.
- Add required/additional criteria,
custom parameters for the report to
help users access multiple login
locations data in organized and
structured way.
- Review code, optimize and improve
the SQL queries to run faster and
efficiently where necessary.
- Liaise with EPIC TS to learn and
apply the following additional
techniques as necessary for the crystal

conversions.
* Custom parameters
* Summary and visualizations
* Slicerdicer summary
- Get User Acceptance Test sign off
Clarity/Cogito Business Intelligence Result / Outcome - Pass the DRRC Review
Key Result Area
Developer Expected - Obtain IHIS Approval
- Guide and help users to get multiple
login locations added to their user
security to access reports more
efficiently.
- Provide resolutions to report issues.
- Maintain the Cogito builds and
upgrade reports where necessary.
2. EPAS - Data Extraction Requests

- Create new Cogito builds as well as
provide data extractions to support the
need for different users.
- Liaise with the users for report
requirements gathering
- Obtain User Acceptance Test and
Validation from users.
- Get necessary approvals and reviews
from IHIS and push the reports to
production.
* SLH
* Clean up production SER
* Workload report for department of
Medicine
Start Date 01/03/2023 Due Date 31/03/2024
Comments Status On Track
Sub-goal / Achievement
Sub-goals
Result / Outcome
Target Date 31/03/2024 Conversion of crystal reports
Expected
Actual Date 31/03/2024

Result / Outcome Liaise with EPIC TS to learn and apply
Target Date 31/03/2024
Expected necessary techniques for conversion

Result / Outcome
Target Date 31/03/2024 EPAS Data extraction requests
Expected

Result / Outcome
Target Date 31/03/2024 Report requirements gathering
Expected

Result / Outcome
Target Date 31/03/2024 User Acceptance Test and Validation
Expected


Result / Outcome
Target Date 31/03/2024 Report issues and provide Resolutions
Expected

Result / Outcome
Target Date 31/03/2024 Maintenance of cogito builds
Expected
Achievements
Others
EPIC Production Support On
Track
1. CCB Representative for Clarity team

- Rep clarity production team for weekly CCB sessions.
- Present the clarity production team tickets and get approvals in CCB.
- Help to raise SCCD tickets and get CAB for clarity team.
- Review tickets and DC the tickets for Clarity team once approved in CCB.
- Review and approve apps team CRB, POC, and PRD tickets for weekly CCB sessions.
- Approve other apps team urgent CCB tickets as clarity team rep.
- Support go-live and future waves command center.
2. EPIC Upgrade
- Updated the reports with new columns and data type changes as mentioned in the compass comparison list and pushed
the upgrades to production.
- Tested the Cogito SQL reports with Clarity columns affected by upgrade.
- Upgrades were done and pushed along with crystal conversions.
3. Review Nova Notes

Review Nova notes for clarity team
4. Coexistence Testing
Perform co-existence testing when necessary for Clarity team.
5. RA/SU verification
Perform RA/SU verification for Clarity MI team.
Goal Details
1. CCB Representative for Clarity team
- Rep clarity production team for
weekly CCB sessions.
- Present the clarity production team
tickets and get approvals in CCB.
- Help to raise SCCD tickets and get
CAB for clarity team.
- Review tickets and DC the tickets for
Clarity team once approved in CCB.
- Review and approve apps team CRB,

POC, and PRD tickets for weekly CCB
sessions.
- Approve other apps team urgent CCB
tickets as clarity team rep.
- Support go-live and future waves
command center.
2. EPIC Upgrade
- Updated the reports with new
Result / Outcome columns and data type changes as
Key Result Area EPIC Production Support
Expected mentioned in the compass comparison
list and pushed the upgrades to
production.
- Tested the Cogito SQL reports with
Clarity columns affected by upgrade.
- Upgrades were done and pushed
along with crystal conversions.
3. Review Nova Notes

Review Nova notes for clarity team
4. Coexistence Testing
Perform co-existence testing when
necessary for Clarity team.
5. RA/SU verification
Perform RA/SU verification for Clarity
MI team.
Sub-goals
Result / Outcome
Target Date 31/03/2024 CCB representative
Expected

Result / Outcome
Target Date 30/06/2023 EPIC Upgrade
Expected

Result / Outcome
Target Date 31/03/2024 Review Nova Notes
Expected

Result / Outcome
Target Date 31/03/2024 Coexistence Testing
Expected

Result / Outcome

Target Date 31/03/2024 RA/SU verification
Expected
Achievements
Others
Research Projects On
Track
Provide support and complete research data extraction requests for DSRB approved projects.
1. Certifications
Completed the following CITI (Collaborative Institutional Training Initiative) program certifications to support the data
extraction requests for DSRB research projects.
* CITI Conflicts of Interest
* Financial Conflicts of Interest
2. Research Projects
* Project: Effects of Implementing a Common EMR across Primary and Acute Care Settings in Separate Institutions under
the National University Health System
- Completed data extraction request as required from the external users.
- Project required both EPIC and finance data.
- Liaised with the finance team to get the required data.
- Finance data was processed, mapped and combined back with EPIC data.
- De-identified the data and got necessary approval from project PI and shared the data with external users.
* Assessing Cities: A SCoRE (Societal Comprehensive Reflective Estimate) Methodology

- Data extraction request based on Inpatients and Outpatients from three institutions NUH, NTFGH and NUPS.
- Data extraction is done in batches in order to handle large amounts of data.
- Provided support for research data requirements gathering
- Document and help to update the data requirements in EPAS
- Liaise with Data concierge team and anonymize the data in order to share the data with external users with appropriate
compliance and enhanced security.
- Data validation
- Get necessary approvals from PI and shared the data with external users.
* Artificial Intelligence in Augmenting Medical Information Dimensionality: The Future of Work in the Medical Profession (An
Extubation Study)
- Liaise with external users and finalize requirement gathering
- Extract and provide data from EPIC as approved by DSRB
- Data validation with PI
- Status: In progess
3. Quarterly research meetings

- Update the data extraction progress.
- Get updates on research study outcomes.
Goal Details
Provide support and complete research
data extraction requests for DSRB
approved projects.
1. Certifications
Completed the following CITI
(Collaborative Institutional Training
Initiative) program certifications to

support the data extraction requests for
DSRB research projects.
* CITI Conflicts of Interest
* Financial Conflicts of Interest
2. Research Projects
* Project: Effects of Implementing a
Common EMR across Primary and
Acute Care Settings in Separate
Institutions under the National
University Health System
- Completed data extraction request as
required from the external users.
- Project required both EPIC and
finance data.
- Liaised with the finance team to get
the required data.
- Finance data was processed,
mapped and combined back with EPIC
data.
- De-identified the data and got
necessary approval from project PI and
shared the data with external users.
* Assessing Cities: A SCoRE (Societal

Comprehensive Reflective Estimate)
Result / Outcome
Key Result Area Research Projects Methodology
Expected
- Data extraction request based on
Inpatients and Outpatients from three
institutions NUH, NTFGH and NUPS.
- Data extraction is done in batches in
order to handle large amounts of data.
- Provided support for research data
requirements gathering
- Document and help to update the
data requirements in EPAS
- Liaise with Data concierge team and
anonymize the data in order to share
the data with external users with
appropriate compliance and enhanced
security.
- Data validation
- Get necessary approvals from PI and
shared the data with external users.
* Artificial Intelligence in Augmenting

Medical Information Dimensionality:
The Future of Work in the Medical
Profession (An Extubation Study)
- Liaise with external users and finalize
requirement gathering
- Extract and provide data from EPIC
as approved by DSRB
- Data validation with PI
- Status: In progess
3. Quarterly research meetings

- Update the data extraction progress.
- Get updates on research study

outcomes.
Sub-goals
Result / Outcome
Target Date 03/05/2023 DSRB (CITI) Cerifications
Expected

Result / Outcome
Target Date 06/03/2024 Requirements Gathering
Expected

Result / Outcome
Target Date 31/01/2024 Data Anonymization
Expected

Result / Outcome
Target Date 14/04/2023 Data extraction - EASI project
Expected

Result / Outcome
Target Date 31/12/2023 Data extraction - MND project
Expected

Result / Outcome
Target Date 06/03/2024 Data extraction - Extubation AI study
Expected

Result / Outcome Obtain approvals to share the data with
Expected external users
Achievements
Others
Dandelion Support On
Track
- Answer to queries related to Cogito templates and builds.

- Support queries on RWB builds and records.
- Communicate the updates and changes on CCB review process and regulations.
- Help DC dandelion tickets.
- Verify ticket raised in content management and help to upload the UAT docs in CMS.
- Provide solutions and help to resolve dependency errors.
- Guide to get necessary approvals for their builds.
Goal Details

- Answer to queries related to Cogito
templates and builds.
- Support queries on RWB builds and
records.
- Communicate the updates and
changes on CCB review process and
regulations.
Result / Outcome
Key Result Area Dandelion Support - Help DC dandelion tickets.
Expected
- Verify ticket raised in content
management and help to upload the
UAT docs in CMS.
- Provide solutions and help to resolve
dependency errors.
- Guide to get necessary approvals for
their builds.
Sub-goals
Result / Outcome
Target Date 31/03/2024 Support queries
Expected

Result / Outcome
Target Date 31/03/2024 Tickets creation and CCB updates
Expected
Achievements
Others
NUHS Diagnostics and Pharmacy Project – Post Implementation Support On
Track
Providing maintenance and support for 9 lab and 6 radiology reports build for DP project, since Clarity builds were not
handed over to IHIS and not covered under price book.
- Maintain DP report builds
- Support user queries and provide solutions
- Help for Quarterly GMIO meeting to showcase and highlight benefits of DP Clarity builds.
Goal Details
Providing maintenance and support for
9 lab and 6 radiology reports build for
DP project, since Clarity builds were
not handed over to IHIS and not
covered under price book.
NUHS Diagnostics and Pharmacy Result / Outcome
Key Result Area - Maintain DP report builds
Project – Post Implementation Support Expected
- Support user queries and provide
solutions
- Help for Quarterly GMIO meeting to
showcase and highlight benefits of DP
Clarity builds.

Sub-goals
Result / Outcome Providing maintenance and support for
Expected DP builds

Result / Outcome Supportig user queries and provide
Expected solutions
Achievements
Individual Development Plan

We are committed to help our employees succeed in their current roles and develop them to their fullest potential for future
opportunities. Employee and RO should discuss and complete the Individual Development Plan (IDP) form to address
employee’s development needs to bridge the competency gaps, enhance existing strengths and plan for his/her career
progression.

Click here to access the IDP form (from Browser)
To access your IDP Goals from Successfactors Mobile App:
Android Device:
Please access from Home Page. Tap on the Menu/three-lined icon and access the "Goals" section. Once you are in the Goals
section, tap on Development Tab
iOS Device:
Please access via the "Goals" section in your mobile App. Once you are in the Goals section, tap on Development Tab


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FY2023 Total Performance Management (Band 3 & 4) for Rubha Shri Narayanan

Group Medical Informatics Office

Originator PMGM Admin NUHS CORP OFFICE (ZA_PMGM_ADMIN_NUHS_CORPOFF)

Key Result Areas

Employee and RO should develop SMART KRAs which are:

• Specific - define exactly what the employee must achieve

Click here to access Goal Management (from browser) to:

2. EPAS - Data Extraction Requests

2. EPAS - Data Extraction Requests

1. CCB Representative for Clarity team

3. Review Nova Notes

3. Review Nova Notes

* Assessing Cities: A SCoRE (Societal Comprehensive Reflective Estimate) Methodology

3. Quarterly research meetings

* Assessing Cities: A SCoRE (Societal

* Artificial Intelligence in Augmenting

3. Quarterly research meetings

- Answer to queries related to Cogito templates and builds.

Individual Development Plan

To access your IDP Goals from Successfactors Mobile App:

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