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  • Huawei 3G Dongle, 3G Wingle, Bolt, 3G Mifi, Bolt+ 2. Fiber Homes Bolt, Bolt+ ZTE Bolt+, Bolt, 3G Mifi, Bolt Ultra

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    afzaalkhan
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    The customer has been experiencing slow browsing, downloading, and streaming issues using their ZTE Bolt+ for the past month, specifically from 8pm to 11pm while indoors in Nazir Abad, Swabi. Speed tests showed download speeds of 3.40Mbps and 1.98Mbps and upload speeds of 1.83Mbps and 1.87Mbps in the evenings.

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    complaint form

    Original Title

    MBB device complaint form

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    The customer has been experiencing slow browsing, downloading, and streaming issues using their ZTE Bolt+ for the past month, specifically from 8pm to 11pm while indoors in Nazir Abad, Swabi. Speed tests showed download speeds of 3.40Mbps and 1.98Mbps and upload speeds of 1.83Mbps and 1.87Mbps in the evenings.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    14 views2 pages

    Huawei 3G Dongle, 3G Wingle, Bolt, 3G Mifi, Bolt+ 2. Fiber Homes Bolt, Bolt+ ZTE Bolt+, Bolt, 3G Mifi, Bolt Ultra

    Uploaded by

    afzaalkhan
    The customer has been experiencing slow browsing, downloading, and streaming issues using their ZTE Bolt+ for the past month, specifically from 8pm to 11pm while indoors in Nazir Abad, Swabi. Speed tests showed download speeds of 3.40Mbps and 1.98Mbps and upload speeds of 1.83Mbps and 1.87Mbps in the evenings.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    MBB Child Number 03143425565

    Signal Type: 2G, 3G or 4G  4G


    Signals on Web UI   Full
    Nature of Issue:
    Slow Browsing Issue
     Slow
    Slow/No Downloading
    Slow
    Slow/No Streaming
    If any other issue, please
    specify
    Issue Faced at: Specific
    Locality/Area or  Everywhere in my area.
    Everywhere in the city
    Issue Faced: Indoor,
     Indoor
    Outdoor or Basement
    Issue Timings: All the Time
    At evening time:from 8pm to 11pm
    or Specific Timings
    House on name:Mazhar ullah
    Street # :nazir abad
    Exact address & nearest
    Mohallah:Balar khel (yousafi road)
    landmark:
    Nearest landmark:Akbari Masjid
    City:Swabi
    MBB Device Type

    1.      Huawei 3G Dongle,
    3G Wingle, Bolt, 3G Mifi,
    Bolt+
    Bolt+
    2.      Fiber homes Bolt,
    Bolt+

    3.      ZTE Bolt+, Bolt, 3G


    Mifi, Bolt Ultra
    MBB Bundle 150GB 
    From how many days you
    have been facing this
    issue:  From one month
     
     
    Master/ Other Contact
     0343-9236608
    Number:
    Ookla Speed Test  
    Results:  Install
    the Ookla speed test
    application from Apple
    App/ Google play
    store  Open the app & Run
    “Speed Test”

      Once Test is finish you


    3.40Mbps/1.83Mbps at 6:54 PM
    will be able to the
    1.98Mbps/1.87Mbps at 7:06 PM
    download/upload speed
    at your locality:

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