Learning Outcome - Students will learn effective work management
techniques and management of resources. Human resource management Human Resources Management involves all management decisions and practice that directly affect or influence the people or human resources who work for the organization. HRM emphasizes on training, as an important area of people management, which covers the following aspects: 1. Increasing productivity. 2. Improving quality. 3. Improving Organizational climate. 4. Ensuring Personnel growth etc. Objectives of Human resource management ● Ensure human resources are employed cost- effectively. Pay rates should be competitive but not excessive Achieve acceptable staff utilisation Minimise staff turnover Measure returns on investment in training ● Make effective use of workforce potential Ensure jobs have suitable, achievable workloads Avoid too many under-utilised or over-stretched staff Make best use of employees skills Objectives of Human resource management ● Match the workforce to the business needs ● Workforce planning to ensure business has the right number of staff in the right locations with the right skills ● Effective recruitment to match workforce needs ● Training programmes to cover skills gaps or respond to changes in technology, processes & market Objectives of Human resource management ● Maintain good employer / employee relations Avoid unnecessary and costly industrial disputes Timely and honest communication with employees and their representatives Sensitive handling or potential problems with employees major changes in the business Functions of Human Resource Management Procurement It means hiring right number of people and right kind of people. Procurement includes following sub activities as job analysis, manpower planning, recruitment, selection, placement, induction, promotion, demotion and separation. Development It means enhancing knowledge, skills, attitude, abilities of employees in order to attain organizational objectives. It includes sub activities like performance appraisal, training of operations, development, career planning, succession planning, career counselling. Integration It means co-ordination, co-operation interaction and unity within teams, between employee, employer, organization and government. In order to maintain harmony and harmonious relationship between them, It includes sub-activities as motivation, job satisfaction, grievance redressed, workers participation in management, collective bargaining and disciplinary procedures. Maintenance HRM is also responsible for maintaining employee welfare like proper canteens, rest rooms, health of the employee, safety of the employee, social security and job security of the employees. Scope of Human Resource Management The Welfare aspect This aspect of HRM includes working conditions and facilities such as canteens, rest rooms, housing, crèches, lunch rooms, transport, health, education, medical help and safety, washing facilities and recreation etc. Labour and Human resource aspect It includes man power planning, recruitment, selection, placement, induction, transfer, promotion, demotion, termination, training and development. Industrial Relations aspect It concerns with organizations relations with their employees, it includes relations between union and management, collective bargaining, negotiation, consultation, grievance handling, disciplinary actions, settlement of industrial disputes etc. Human Resource Planning ● Determining the numbers to be employed at a new location 1. What techniques can be used to establish workforce requirements? 2. Have more flexible work arrangements been consider 3. How are the staff you need to be acquired? Retaining your highly skilled staff ● monitor the extent of resignation ● discover the reasons for it ● establish what it is costing the organisation ● compare loss rates with other similar organisations. To operate such systems organisations need: ● appropriate demand models ● good monitoring and corrective action processes ● comprehensive data about current employees and the external labour market ● an understanding how resourcing works in the organisation.